Media Encoder CC Crashes Loading Looks 3
Every time I load Media Encoder it crashes when "Loading Looks3_AE10.plugin. I have no idea where to even start with trying to fix this. I just formated my primary drive and am in the process of reinsalling and setting everything up. So I just got all my stuff reinstalled and updated and was going to test something out in Media Encoder and I get this same issue every time. I've tried updating the OS, restarting, making sure everything else is up to date and nothing helps.
Crash Report:
Process: Adobe Media Encoder CC [380]
Path: /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/MacOS/Adobe Media Encoder CC
Identifier: com.adobe.ame.application
Version: 7.2.0.43 (7.2.0)
Code Type: X86-64 (Native)
Parent Process: launchd [143]
User ID: 501
Date/Time: 2014-02-05 11:39:48.893 -0600
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report: 48162 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 74 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: 244D09B4-BE79-9EB3-AE75-A679C3AA1A7A
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff90521212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff96fd5b24 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff97019f61 abort + 143
3 libc++abi.dylib 0x00007fff9321c9eb abort_message + 257
4 libc++abi.dylib 0x00007fff9321a39a default_terminate() + 28
5 libobjc.A.dylib 0x00007fff968cd887 _objc_terminate() + 111
6 libc++abi.dylib 0x00007fff9321a3c9 safe_handler_caller(void (*)()) + 8
7 libc++abi.dylib 0x00007fff9321a424 std::terminate() + 16
8 libc++abi.dylib 0x00007fff9321b58b __cxa_throw + 111
9 com.adobe.dvacore.framework 0x000000010022814d dvacore::filesupport::DirHelper::Create() + 813
10 com.adobe.AMEAppFoundation.framework 0x0000000104f285e9 AME::foundation::AppUtils::GetUserPresetDir(bool) + 425
11 com.adobe.Batch.framework 0x0000000105c0a842 AMEBatch::Initialize() + 2194
12 com.adobe.ame.application 0x00000001000273cb AME::app::AMEAppInitializer::AMEAppInitializer(exo::app::AppInitArgs&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&) + 811
13 com.adobe.ame.application 0x000000010000ad6a AME::app::AMEApp::InitApplication(exo::app::AppInitArgs&) + 2426
14 com.adobe.exo.framework 0x000000010513e77a exo::app::AppBase::Initialize(exo::app::AppInitArgs&) + 1066
15 com.adobe.ame.application 0x00000001000141a8 AME::RunTheApp(exo::app::AppInitArgs&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&) + 1576
16 com.adobe.ame.application 0x0000000100056a38 main + 424
17 com.adobe.ame.application 0x0000000100003f74 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff90521d16 kevent + 10
1 libdispatch.dylib 0x00007fff9564edea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff9564e9ee _dispatch_mgr_thread + 54
I'm getting the same issue.
Here is my report:
Process: Adobe Media Encoder CC [797]
Path: /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/MacOS/Adobe Media Encoder CC
Identifier: com.adobe.ame.application
Version: 7.2.0.43 (7.2.0)
Code Type: X86-64 (Native)
Parent Process: launchd [197]
Responsible: Adobe Media Encoder CC [797]
User ID: 501
Date/Time: 2014-02-05 13:23:34.764 -0500
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 5093BAE8-5BE0-C005-7453-67715FA016E2
Sleep/Wake UUID: B36E4F65-7E25-490D-80BF-880D8A56C19D
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type dvacore::filesupport::dir_create_exception: $$$/dvacore/filesupport/DirCreate=The directory '@0' could not be created. Please check the parent directory protection or permission rights.
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff9513e866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff93e3135c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff9408abba abort + 125
3 libc++abi.dylib 0x00007fff9348c141 abort_message + 257
4 libc++abi.dylib 0x00007fff934b1aa4 default_terminate_handler() + 240
5 libobjc.A.dylib 0x00007fff943a0322 _objc_terminate() + 124
6 libc++abi.dylib 0x00007fff934af3e1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff934aee6b __cxa_throw + 124
8 com.adobe.dvacore.framework 0x000000010022814d dvacore::filesupport::DirHelper::Create() + 813
9 com.adobe.AMEAppFoundation.framework 0x0000000104f285e9 AME::foundation::AppUtils::GetUserPresetDir(bool) + 425
10 com.adobe.Batch.framework 0x0000000105c0a842 AMEBatch::Initialize() + 2194
11 com.adobe.ame.application 0x00000001000273cb AME::app::AMEAppInitializer::AMEAppInitializer(exo::app::AppInitArgs&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&) + 811
12 com.adobe.ame.application 0x000000010000ad6a AME::app::AMEApp::InitApplication(exo::app::AppInitArgs&) + 2426
13 com.adobe.exo.framework 0x000000010513e77a exo::app::AppBase::Initialize(exo::app::AppInitArgs&) + 1066
14 com.adobe.ame.application 0x00000001000141a8 AME::RunTheApp(exo::app::AppInitArgs&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&) + 1576
15 com.adobe.ame.application 0x0000000100056a38 main + 424
16 com.adobe.ame.application 0x0000000100003f74 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9513f662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8da7443d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8da74152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff9513ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93e31f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff93e34fb9 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.root.low-priority
0 com.apple.CoreFoundation 0x00007fff94daa48f CFBasicHashSetValue + 3615
1 com.apple.CoreFoundation 0x00007fff94da9609 CFDictionarySetValue + 217
2 libCGXType.A.dylib 0x00007fff9351a6ca copy_name + 105
3 com.apple.CoreGraphics 0x00007fff8b755fc8 add_root_name + 65
4 com.apple.CoreGraphics 0x00007fff8b755b3f CGFontNameTableCreate + 906
5 com.apple.CoreGraphics 0x00007fff8b755794 get_name_table + 29
6 com.apple.CoreGraphics 0x00007fff8b755760 CGFontCopyPostScriptName + 9
7 com.apple.CoreGraphics 0x00007fff8b7551c6 CGFontCreateFontsWithURL + 455
8 com.apple.CoreText 0x00007fff971a11bc CreateFontsWithURL(__CFURL const*, bool) + 22
9 com.apple.CoreText 0x00007fff971a07ee CTFontManagerCreateFontDescriptorsFromURL + 54
10 com.adobe.CoolType 0x000000010786e00f CTCleanup + 1005217
11 com.adobe.CoolType 0x000000010787144f CTCleanup + 1018593
12 com.adobe.CoolType 0x0000000107872c96 CTCleanup + 1024808
13 com.adobe.CoolType 0x0000000107768f9b 0x10771a000 + 323483
14 com.adobe.FontEngine.framework 0x0000000107a76f1a CTT1_EnumFontFamilies(unsigned int (*)(void*), void*) + 1370
15 com.adobe.FontEngine.framework 0x0000000107a75a5e CTFontTypeT1::EnumerateFonts(IFTBase*, unsigned int) + 62
16 com.adobe.FontEngine.framework 0x0000000107a80e5f IFTBuildFontEnumeration + 159
17 com.adobe.TitleCG.framework 0x0000000107e68176 initFontDbase(HINSTANCE__*, bool) + 150
18 com.adobe.TitleCG.framework 0x0000000107e6c868 cgCoreInit + 152
19 com.adobe.TitleLayout.framework 0x0000000108085ca5 Inscriber::Implementation::Global::Global() + 613
20 com.adobe.TitleLayout.framework 0x00000001080859bc GetInscriberEnvironment + 44
21 com.adobe.TitleRenderer.framework 0x00000001087d0cb4 CG::(anonymous namespace)::StartupAsync() + 20
22 com.adobe.dvacore.framework 0x0000000100273d8f dvacore::threads::ExecuteTopLevelFunction(dvacore::threads::AllocatedFunctionT<boost::fun ction<void ()> > const&) + 31
23 com.adobe.dvacore.framework 0x0000000100273a8f dvacore::threads::WrapExecuteTopLevelFunction(void*) + 15
24 libdispatch.dylib 0x00007fff8da722ad _dispatch_client_callout + 8
25 libdispatch.dylib 0x00007fff8da7409e _dispatch_root_queue_drain + 326
26 libdispatch.dylib 0x00007fff8da75193 _dispatch_worker_thread2 + 40
27 libsystem_pthread.dylib 0x00007fff93e31ef8 _pthread_wqthread + 314
28 libsystem_pthread.dylib 0x00007fff93e34fb9 start_wqthread + 13
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Open AME. Encode a file or do not encode a file because the end result does not matter. Now quit AME (either hotkey or File --> Quit). AME then crashes. Keep in mind that no other CS6 programs are affected this way, just AME.
I ran into this problem weeks ago and found a solution that worked. The fix was to delete one of the many many folders Adobe creates in your user folder. The problem now is I cannot find that same posting where the fix was listed.
I deleted this "mystery folder" we will call it and then AME CS6 worked fine. The catch was that I had to redo the whole "Adobe ID" sign in BS and retype the serial number when I opened one of the other programs.
Any guesses as to where this folder might be so I can delete it again? I was hoping some others may have run into this same issue. I will keep looking for the fix, and post it back here if I finally find it.Just deleting the Adobe Media Encoder folder in the given directory works just fine and this saves a lot of trouble because your settings are maintained as are your presets.
But thanks a lot for the help -
Media Encoder CC crashes on launch (7.1.0, on Mac OSX 10.9)
My Media encoder crashes on luanch every time since I installed Mavericks. Everything is updated to the latest version and I've tried uninstalling the entire Premiere CC package and reinstalling, numerous restarts, etc. This is on a Macbook Pro 17" Late 2011. Any help? I'm hoping someone from adobe sees this since I waited on chat hold for 2hrs on Friday only to be disconected and your phone support is down.
Process: Adobe Media Encoder CC [956]
Path: /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/MacOS/Adobe Media Encoder CC
Identifier: com.adobe.ame.application
Version: 7.1.0.174 (7.1.0)
Code Type: X86-64 (Native)
Parent Process: launchd [308]
Responsible: Adobe Media Encoder CC [956]
User ID: 501
Date/Time: 2013-11-06 11:08:27.355 -0700
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: EA535573-58FB-9FAF-9F62-3868B47A6902
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
*** error for object 0x117ba5240: pointer being freed was not allocatedSure. Here you go:
Process: Adobe Media Encoder CC [3922]
Path: /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/MacOS/Adobe Media Encoder CC
Identifier: com.adobe.ame.application
Version: 7.1.0.174 (7.1.0)
Code Type: X86-64 (Native)
Parent Process: launchd [308]
Responsible: Adobe Media Encoder CC [3922]
User ID: 501
Date/Time: 2013-11-06 14:10:46.837 -0700
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: EA535573-58FB-9FAF-9F62-3868B47A6902
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
*** error for object 0x1176b3240: pointer being freed was not allocated
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff98205866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8eb0e35c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff985f5bba abort + 125
3 libsystem_malloc.dylib 0x00007fff94020093 free + 411
4 com.apple.security 0x00007fff9487e21b FreeItemSet + 51
5 com.apple.security 0x00007fff9487d593 AuthorizationFreeItemSet + 9
6 com.redgiantsoftware.QuickLooks_AE 0x00000001176afa7c ShowMessageAlert(char const*) + 44540
7 com.redgiantsoftware.QuickLooks_AE 0x00000001176ac8ca ShowMessageAlert(char const*) + 31818
8 com.redgiantsoftware.QuickLooks_AE 0x00000001176a5690 ShowMessageAlert(char const*) + 2576
9 com.redgiantsoftware.QuickLooks_AE 0x0000000117694b4d AELookSuitePlugin::globalSetup() + 877
10 com.redgiantsoftware.QuickLooks_AE 0x000000011769bddc AEPluginBase::doCmd(int) + 844
11 com.redgiantsoftware.QuickLooks_AE 0x0000000117693a04 EntryPointFunc + 52
12 com.adobe.VideoFilterHost.framework 0x0000000103d647cc ML::AEVideoFilterModule::CallModule(int, PF_InData*, PF_OutData*, PF_ParamDef**, PF_LayerDef*, void*, bool) + 396
13 com.adobe.VideoFilterHost.framework 0x0000000103d642e8 ML::AEVideoFilterModule::GlobalSetup(bool) + 312
14 com.adobe.VideoFilterHost.framework 0x0000000103d6404b ML::AEVideoFilterModule::SetupFilter() + 75
15 com.adobe.VideoFilterHost.framework 0x0000000103d61c41 ML::AEVideoFilterFactory::CreateUnknownImpl(ASL::InterfaceRef<ML::IPlugin, ML::IPlugin>, int, int&) + 689
16 com.adobe.VideoFilterHost.framework 0x0000000103d618aa ML::AEVideoFilterFactory::CreateUnknown(ASL::InterfaceRef<ML::IPlugin, ML::IPlugin>, int, int&) + 58
17 com.adobe.PluginSupport.framework 0x0000000103634f68 ML::(anonymous namespace)::AddPlugin(ML::PluginEntry const&, bool&) + 6184
18 com.adobe.PluginSupport.framework 0x0000000103631c94 ML::(anonymous namespace)::LoadPluginList(ML::PluginNameList const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&) + 132
19 com.adobe.PluginSupport.framework 0x00000001036301a0 ML::LoadPlugins(std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&) + 3280
20 com.adobe.PluginSupport.framework 0x000000010364d1da ML::PluginSupport::LoadAllPlugins(std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&) + 1066
21 com.adobe.ame.application 0x000000010003bf5b AME::app::MCInitializer::LoadPlugins() + 1419
22 com.adobe.ame.application 0x000000010003f79e AME::app::MCInitializer::MCInitializer() + 11870
23 com.adobe.ame.application 0x0000000100025a7c AME::app::AMEAppInitializer::AMEAppInitializer(exo::app::AppInitArgs&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&) + 764
24 com.adobe.ame.application 0x000000010000955a AME::app::AMEApp::InitApplication(exo::app::AppInitArgs&) + 2426
25 com.adobe.exo.framework 0x000000010507a78a exo::app::AppBase::Initialize(exo::app::AppInitArgs&) + 1066
26 com.adobe.ame.application 0x0000000100012998 AME::RunTheApp(exo::app::AppInitArgs&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&) + 1576
27 com.adobe.ame.application 0x0000000100054e08 main + 424
28 com.adobe.ame.application 0x0000000100002ff4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff98206662 kevent64 + 10
1 libdispatch.dylib 0x00007fff9521043d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff95210152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff98205e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8eb0ef08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8eb11fb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff98205e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8eb0ef08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8eb11fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff98205e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8eb0ef08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8eb11fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff9820664a kevent + 10
1 com.adobe.dvatransport.framework 0x000000010098d11c boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&) + 236
2 com.adobe.dvatransport.framework 0x000000010098cdc7 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 375
3 com.adobe.dvatransport.framework 0x000000010098c938 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 568
4 com.adobe.dvatransport.framework 0x000000010097c5b7 SkyConnectionEnv::MainLoop() + 167
5 com.adobe.dvatransport.framework 0x000000010097c069 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
6 com.adobe.boost_threads.framework 0x000000010017c8ae thread_proxy + 158
7 libsystem_pthread.dylib 0x00007fff8eb0d899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8eb0d72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8eb11fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff98205716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8eb0fc3b _pthread_cond_wait + 727
2 com.adobe.dvatransport.framework 0x000000010098ccdb boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 139
3 com.adobe.dvatransport.framework 0x000000010098c938 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 568
4 com.adobe.dvatransport.framework 0x000000010098c6ea boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service_base::work_ io_service_runner>::run() + 42
5 com.adobe.dvatransport.framework 0x000000010098d7d3 boost_asio_detail_posix_thread_function + 19
6 libsystem_pthread.dylib 0x00007fff8eb0d899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8eb0d72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8eb11fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff98205716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8eb0fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9a2a5a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9a2a5c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff9a27638d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x000000010026ec5c dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
6 com.adobe.dvacore.framework 0x000000010026cc40 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
7 com.adobe.dvacore.framework 0x000000010025eddc boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x0000000100269bc3 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x000000010017c8ae thread_proxy + 158
10 libsystem_pthread.dylib 0x00007fff8eb0d899 _pthread_body + 138
11 libsystem_pthread.dylib 0x00007fff8eb0d72a _pthread_start + 137
12 libsystem_pthread.dylib 0x00007fff8eb11fc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff98205716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8eb0fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9a2a5a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9a2a5c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff9a27638d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x000000010026ec5c dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
6 com.adobe.dvacore.framework 0x000000010026cc40 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
7 com.adobe.dvacore.framework 0x000000010025eddc boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x0000000100269bc3 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x000000010017c8ae thread_proxy + 158
10 libsystem_pthread.dylib 0x00007fff8eb0d899 _pthread_body + 138
11 libsystem_pthread.dylib 0x00007fff8eb0d72a _pthread_start + 137
12 libsystem_pthread.dylib 0x00007fff8eb11fc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff98205716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8eb0fc3b _pthread_cond_wait + 727
2 com.adobe.ImporterF65.framework 0x0000000111b04016 void boost::condition_variable_any::wait<boost::mutex>(boost::mutex&) + 70
3 com.adobe.ImporterF65.framework 0x0000000111b15223 RequestManager::decodeFunc(void*) + 275
4 com.adobe.boost_threads.framework 0x000000010017c8ae thread_proxy + 158
5 libsystem_pthread.dylib 0x00007fff8eb0d899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8eb0d72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8eb11fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff98205716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8eb0fc3b _pthread_cond_wait + 727
2 com.adobe.ImporterF65.framework 0x0000000111b04016 void boost::condition_variable_any::wait<boost::mutex>(boost::mutex&) + 70
3 com.adobe.ImporterF65.framework 0x0000000111b15223 RequestManager::decodeFunc(void*) + 275
4 com.adobe.boost_threads.framework 0x000000010017c8ae thread_proxy + 158
5 libsystem_pthread.dylib 0x00007fff8eb0d899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8eb0d72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8eb11fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff98205716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8eb0fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9a2a5a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9a2a5c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff9a27638d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x000000010026ec5c dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
6 com.adobe.dvacore.framework 0x000000010026cc40 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
7 com.adobe.dvacore.framework 0x000000010025eddc boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x0000000100269bc3 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x000000010017c8ae thread_proxy + 158
10 libsystem_pthread.dylib 0x00007fff8eb0d899 _pthread_body + 138
11 libsystem_pthread.dylib 0x00007fff8eb0d72a _pthread_start + 137
12 libsystem_pthread.dylib 0x00007fff8eb11fc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff98205716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8eb0fc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9a2a5a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9a2a5c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff9a275a1f MPWaitForEvent + 187
5 com.redgiantsoftware.QuickLooksRenderer 0x000000011794bf20 RenderTask(void*) + 48
6 com.apple.CoreServices.CarbonCore 0x00007fff9a27690b PrivateMPEntryPoint + 58
7 libsystem_pthread.dylib 0x00007fff8eb0d899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8eb0d72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8eb11fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7ce69310 rcx: 0x00007fff5fbfc288 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfc2b0 rsp: 0x00007fff5fbfc288
r8: 0x00000000ffffffc0 r9: 0x0000000000000000 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00000001095d0000 r13: 0x000000010a824200 r14: 0x0000000000000006 r15: 0x0000000000000000
rip: 0x00007fff98205866 rfl: 0x0000000000000206 cr2: 0x000000010e0ff000
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x100000000 - 0x100096fff +com.adobe.ame.application (7.1.0.174 - 7.1.0) <028A3A44-2751-30BA-B550-016895A4C9C2> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/MacOS/Adobe Media Encoder CC
0x100153000 - 0x100155fff +com.adobe.boost_system.framework (7.1.0 - 7.1.0.174) <7841460E-C2AA-38B9-B55E-A33360E44E4E> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x10015e000 - 0x100164ff7 +com.adobe.boost_date_time.framework (7.1.0 - 7.1.0.174) <193516FD-903A-3D3B-AA24-C1A6ECBCB58C> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x10017b000 - 0x100188ff7 +com.adobe.boost_threads.framework (7.1.0 - 7.1.0.174) <9CFDD59B-795F-3240-A2A4-B3A333740B0B> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x1001a6000 - 0x100407fff +com.adobe.dvacore.framework (7.1.0 - 7.1.0.174) <EEB1D056-D96C-3FD9-B584-27805E1ED454> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x10062c000 - 0x10065bfff +com.adobe.dvamediatypes.framework (7.1.0 - 7.1.0.174) <D5918A81-EBBE-34DF-9088-B240641D2D68> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvamediatypes.framework/Versions/A/dvamediatypes
0x10068d000 - 0x10074cff7 +com.adobe.dvaaudiofilterhost.framework (7.1.0 - 7.1.0.174) <A29971A6-2B5F-3DDD-B81A-DDE699FA5E56> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvaaudiofilterhost.framework/Versions/A/dvaaudiofilterhost
0x100836000 - 0x10083afff +com.adobe.PRM.framework (7.1.0 - 7.1.0.174) <E3F6AE4B-0228-3048-A0C4-9106742BDF0E> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/PRM.framework/Versions/A/PRM
0x100848000 - 0x100894fff +com.adobe.ASLFoundation.framework (7.1.0 - 7.1.0.174) <C59755A8-E4C2-35E4-82D0-18CD19FD67AC> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/ASLFoundation.framework/Versions/A/ASLFoundation
0x1008fd000 - 0x10090dff7 +com.adobe.ASLMessaging.framework (7.1.0 - 7.1.0.174) <389EFE7F-1EFF-3397-BCA6-0E36950FF73A> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/ASLMessaging.framework/Versions/A/ASLMessaging
0x100929000 - 0x10092cfff +com.adobe.Memory.framework (7.1.0 - 7.1.0.174) <0DFAB8E9-2AAA-3231-85B9-A9D9F2C0FB06> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/Memory.framework/Versions/A/Memory
0x100935000 - 0x100945fff +com.adobe.ASLUnitTesting.framework (7.1.0 - 7.1.0.174) <EEA816C0-18F0-34F5-AAFA-A2D407A1F9DE> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/ASLUnitTesting.framework/Versions/A/ASLUnitTesting
0x100964000 - 0x1009c8ff7 +com.adobe.dvatransport.framework (7.1.0 - 7.1.0.174) <7ACB4B6D-0E30-3D0D-85DC-5CE733822782> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvatransport.framework/Versions/A/dvatransport
0x100a5d000 - 0x100a8afff +com.adobe.dvamarshal.framework (7.1.0 - 7.1.0.174) <198A9B66-544D-33A0-BB03-CDCB80D1840D> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvamarshal.framework/Versions/A/dvamarshal
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0x1059e5000 - 0x105aa3fff +com.adobe.AdobeExtendScript (ExtendScript 4.5.5 - 4.5.5.31475) <07E6488A-6586-3138-9990-5DC031349EE5> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
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0x10722a000 - 0x10755dfff +com.adobe.AGM (AdobeAGM 4.30.24.31468 - 4.30.24.31468) <AB76DEB5-7698-3F64-8653-3C14504101C1> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
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0x1075ee000 - 0x1078fffff +com.adobe.CoolType (AdobeCoolType 5.13.00.31468 - 5.13.00.31468) <47F18C1A-71E7-37B2-84C4-2EBF9B7000F3> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
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0x108c2c000 - 0x108c50fe7 +com.mainconcept.mc.enc.dv (9.6 - 9.6.10.0568) <AC546EE5-5D8C-2C7F-3264-BE594418ACF2> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/mc_enc_dv.framework/Versions/9/mc_enc_dv
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0x108c9d000 - 0x108ccafff +com.adobe.amefoundation.framework (7.1.0 - 7.1.0.174) <8676F582-66A9-391C-8A11-CB7ACD16C17F> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/amefoundation.framework/Versions/A/amefoundation
0x108d0d000 - 0x108d3bfff +com.adobe.ameproperties.framework (7.1.0 - 7.1.0.174) <91934612-5D05-33C3-B78D-3F65AA36BC0F> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/ameproperties.framework/Versions/A/ameproperties
0x108d87000 - 0x108da9fff +com.adobe.PostEncodeHost.framework (7.1.0 - 7.1.0.174) <F76C9513-AAD7-340A-8304-B3902253A60F> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/PostEncodeHost.framework/Versions/A/PostEncodeHost
0x108dda000 - 0x108e29fff +com.adobe.headlights.LogSessionFramework (2.1.2.1785) <160BF2F9-B418-31C5-866F-6FADA1B720ED> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
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Adobe Premiere Pro CC / Media Encoder CC Crashing On Export
Hi,
I have a 1 hour project consisting of
- iPhone 5 Video clips recorded at 1080p/30fps using app FilmicPro
- Various Image files, imported as PSD's
- WAV Sound files
My Sequence Settings are:
Export Settings are:
As you can tell by the file name, i already installed ALL updates.
I just installed a new graphics card (GTX 770) a few days ago, but these crashes were happening before i installed the card, and now after I've installed it, so it's not related at all (before i was just using my CPU (Intel HD 4600). (At the moment I have CUDA enabled).
Full Specs
- Windows 8.1 Pro
- Adobe Premiere Pro 7.2.2
- Adobe Media Encoder 7.2.2
- Intel i7 4770k
- 8GB RAM
- NVidia GTX 770
The crashes always happen at the exact same place on both Premiere Export and Media Encoder, no idea what's causing it, I've played around with the settings and managed to export it a few times but not at the quality I want. If i render my entire sequence preview's first, and then export using preview files then it exports fine using MPEG Preview. Not exactly the format/quality I want though, if there is anything i have missed out then please ask, I do intend to check the boxes for Maximum Bit Depth and Maximum Render Quality
P.S. I have already tried
A) Clear Media Cache
B) Reinstall Premiere/Media Encoder
C) Change Location of Project Files
Thanks,
JayHi Jay Singh,
Thanks for posting on Adobe forums.
Please try to check the resolution on the PSDs in the Project. and Make sure that the resolution should not exceed more than 1920*1080. This is could be the issue on crash on export.
Let us know if this will help.
Happy Editing,
Sandeep
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