Media Encoder CC Encoding Failure

I have never had any problems with Media Encoder on my system, but since ugrading from CS6 to CC suddenly the Media Encoder fails whenever I use the QUEUE rather than EXPORT on the Export Settings screen in Adobe Premiere Pro CC.
When I click the Failure link for more information, it just pulls up the log which tells me that Encoding Failed. Has anyone else experienced this? Any ideas for how to resolve it?
It's not a huge problem because I can always encode each video one at a time by clicking export, but being able to batch process a bunch of videos at a time helps the workflow. THANKS!

Yes, AME queue is a problem. I have a 28 minute weekly broadcast for a client that must be encoded in 6 different formats for TV Broadcast, mpeg2 DVD, vimeo, mp3, h.264 for vimeo, etc. If I attempt to encode all 6 in the queue I will have some success and also failure. If I queue several videos that all require mpeg2 (though with each requiring several different specs, i.e., upper field vs. lower field, mpeg2 dvd, mpeg2 HD, etc.) it will complete the task. Yet if I add h.264 to the mix all encodes will fail. I can encode h.264 by itself with no problems. So yes, you are not alone. Not sure what the solution is. In CS6 one could queue all of these formats and walk away. Can Adobe acknowledge these issues and then propose a solution?

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Adobe Media Encoder CS4 Encoding Error

I got an error when Adobe Media Encoder CS4 encoding which is the crash of ImporterProcessServer. It crashes the halfway of the encoding process. I restarted my comp and tried several times before but the results still the same. Sometimes ImporterProcessServer did not crash but the encoder failed compiling without any error.
Processor : Intel Core 2 Duo E4600 2.4GHZ
RAM: 2GB
OS: Win7 32bit
Graphic: Nvidia 8600 GeForce 512 mb

First thing to check is what is on the Timeline at about the 50% point. Do you have an odd Asset there?
Do you have a gap in the Video at about that point?
Then, do you have adequate defragmented free space on the destination HDD?
Good luck,
Hunt

I have a DVD project that takes about 14 hours to generate. Is there any way to periodically save it during encoding so power failures or other problems do not require a complete restart?

I have a DVD project that takes about 14 hours to generate. Is there any way to periodically save it during encoding so power failures or other problems do not require a complete restart?

No. Are you saving the project as a disk image rather than burning directly to disk from iDVD? If not then that's what I suggest you do. That will separate the encoding process from the burn process to save time and disks if the encoding is bad. It also lets you burn a second or third disk without having to encode again.
OT

G4MX460-VTP + Windows Media 9 Series Encoder

Has anyone been able to have their geforce4 based cards with ViVO capabilities to encode live video with Windows Media 9 Series Encoder? ?(

Hi,
Did the Windows Media Encoder 9 freeze or the operating system startup freeze?
If it is Windows Media Encoder 9, please try this hotfix:
Windows Media Encoder 9 crashes when you switch the input and output viewers and change resources repeatedly
http://support.microsoft.com/kb/954069
If the issue still persists, please start it in Safe Mode for test.
If it is the operating system, please try start repair:
Startup Repair
http://windows.microsoft.com/en-us/windows7/products/features/startup-repair
Karen Hu
TechNet Community Support

Adding to Media Encoder Render Queue Failure

Hey guys,
So every time I attempt to add my composition to the render queue (media encoder) it always just results in my AE crashing and it does not get exported to Media Encoder. Any solutions to this?
Thanks!
Kel

No idea why because I don't know anything about your OS or your version of AE or your project. Try this. Create a new AE project that is 8 bit. Create a new standard HD comp that is 10 seconds long. Add a shape layer or a text layer or a solid to the project. Save your project and then see if you can add it to the AME. If you can, then there's something in your composition that is causing the problem and you need to give us a complete description of what is in the composition. The easiest way to do that is select all of the layers in your timeline and press the U key twice to reveal all changed properties or added effects. Then post a screenshot. If you project contains pre-comps then a flow chart and the timelines from he nested comps will also help.

Media encoder STOPS ENCODING!! help!

I am encoding my premier pro project in Media encoder, but it stops encoding every time. It happends on different locations, its not in the same spot every time. I had sooo much problem with permiere cc.
Any one knows a solution to this???
I am exporting H.264 HD 1080p 25
I really need to get my project done

Peferling... I have a positive update! I went to the area that typically made things die. I noticed it was at the tail end of where I inserted a sequence into another sequence. I also noticed I had three tracks in that section with graphics. So I copied all the tracks from the inserted sequence... then removed the inserted sequence and re-inserted the actual tracks. At this point I no longer had an inserted sequence. I then simplified the three tracks of graphics into one. Re-applied my transitions and did last tweaking. I once again tried exporting as H.264 HD... et voila! It worked! Something must have been breaking it.
For now I'm okay and have been able to export into other formats. I want to thank you so much for your input. Regards, Nelson

Media encoder stops encoding at the end of the video (Premiere CC 2014)

I've finished editing a video (just under 4 minutes). When I try to export it to a windows media file (HD 1080p) it always stops encoding at around the 50% mark.
I have tried exporting to a shared network drive as well as the local hard drive with the same results.
I have it set to: Mercury Playback Engine Software Only
I have tried to export directly from Premiere and from Media Encoder.
I looked at where it stops when exporting from Encoder through the preview window. It seems to reach the end of the video and stops right where I fade out to white and the music ends. The interesting part it that the timer shows 50% left to complete
It doesn't crash... it just sits there with the timer increasing and never continues
I'm not using any plugins.
At the point where it stops, I have a "Dip to White" transition on the one video clip and no audio transitions applied to the soundtrack since it ends nicely with the video.
Please let me know if there's anything else I can/should explain to get some help. Thank you so much for your help.
System details:
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Z230 Tower Workstation
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz (8 CPUs), ~3.6GHz
Memory: 16384MB RAM
Available OS Memory: 16070MB RAM
Card name: Intel(R) HD Graphics 4600
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Display Memory: 1696 MB
Dedicated Memory: 64 MB
Shared Memory: 1632 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)

Peferling... I have a positive update! I went to the area that typically made things die. I noticed it was at the tail end of where I inserted a sequence into another sequence. I also noticed I had three tracks in that section with graphics. So I copied all the tracks from the inserted sequence... then removed the inserted sequence and re-inserted the actual tracks. At this point I no longer had an inserted sequence. I then simplified the three tracks of graphics into one. Re-applied my transitions and did last tweaking. I once again tried exporting as H.264 HD... et voila! It worked! Something must have been breaking it.
For now I'm okay and have been able to export into other formats. I want to thank you so much for your input. Regards, Nelson

Media Encoder stops encoding but doesn't stop running!

What I mean by this is,
I set up a bunch of files to begin encoding into various different forms, carefully check the settings and hit the go/run/play button and things kick off nicely.
Using the Dynamic Link option to encode right out of Premiere Pro CC project sequences.
Trouble is that occasionally I will return to the machine to see that the current file is still encoding and it's taking way longer than expected. On closer look though, the thumbnail is not moving and the remaing time is just slowly going up and up.
AME shows that all is well and it seems to be working but actually nothing is happening and I have to stop the process, reload the files and start all over again!
Time is precious right now and I can't trust AME to do the job!
Anyone else had this experience?
Formats I am encoding into: H.264 for BluRay; H.264 for Web; Mpeg2 for DVD. Use a mix of VBR 2-pass for the physical discs and CBR for the web (as this is what Vimeo recommend). Shorter files of about 15-20mins or less seem to have more luck than any file over 30mins.
Any help greatlly appreciated.

Hi Thomas,
Thanks for your reply.
It doesn't appear to be the problem though. The encode I have running at the moment has been going for the last 13 hours and in the last two hasn't once got any further along!
Current elapsed time for a 30 minute film going to MPG2 is 13 hours and 18 minutes! Seems a touch excessive for just muxing!
Any other ideas? Would be really grateful for any advice as Adobe Media Encoder is becoming very unreliable and I have tonnes of encoding to do!
Many thanks

Adobe Media Encoder Slows Encoding Process to Snails Pace

I am having real issues when exporting from After Effects CC to Media Encoder CC or when I import directly from AME. It happens on one particular comp and visibly slows to a snails pace in the output preview at the same point every time. I have gone into the project to see if there is anything untoward but I don't see anything out of the norm. It's a 6 minute animation with some video. I have 6 projects like this, each one contains the same mix of images and video and each is approx 6 mins. These took no more than 40mins each to export through AME, this one however has taken 3hours already and is only halfway through. This is the 3rd time I've tried to export it - any advice??
One thing I did do was clear my cache and memory in order to resolve an issue where after effects was trying to replace a font that it thought was missing. Not sure if that could have caused this. Has anyone else seen or experienced this?
Macbook Pro 2.6Ghz i7
16GB Ram
500GB SSD
OS X 10.9.2

First thing to check is what is on the Timeline at about the 50% point. Do you have an odd Asset there?
Do you have a gap in the Video at about that point?
Then, do you have adequate defragmented free space on the destination HDD?
Good luck,
Hunt

Long time for Adobe Media Encoder to encode 3 minute video

I created a Premiere Pro project with a dynamic link to Adobe After effects (both CS4 versions).
Upon finishing this PremPro project which is a 3 minute song with 3d animation playing in the background, I chose Export Media.
Since first try was taking a long time (15 minutes and little progress), I removed the 3 transitions I had in my Premiere Pro Project, reduced the audio from 128 to 64 bit, decreased the bit rate to its lowerst 56 kbps instead of the default which is something like 1000-2000 kbps I believe (Please let me know default value so I can reset it ) and reduced video size from 960 x 620 to 380 x 244. I also shut all of my programs that could be chewing up significant memory.
I'm just looking for a rough feel of how things will look so only wanted to start with a 'draft quality' render of my flv - but the Adobe Media Encoder is still saying it will take 1 and a half hours, and this is on a 64 bit, Win 7 system with lots of RAM (24GB) and plenty of hard drive space.
The actual After Effects compositions are fairly complex, with numerous 3d animations superimposed on one another, but I wasn't sure if this sluggishness suggested something was wrong that I need to correct to get quicker performance, or if it's simply a reflection of a complicated scene, and that's how long things will take even at those very minimal settings.
Thanks for any suggestions.

Not sure what you mean about the process. From Premiere CS5, I click on "export" which brings up a menu. I select "media" from the menu which brings up the Adobe Media Encoder. I adjust my settings and click "export" from the bottom of the screen to immediately render the Premiere file. Clicking "Queue" would put the program into the AME Queue. Am I missing something? On the slowness issue, looks like I need to reinstall AME. I've been reluctant to do that, partially because I'm using some Matrox hardware and I'll have to reinstall the Matrox softare to populate the matrox settings into the media encoder. Looks like it may be worth it.
Thanks.

Premiere Pro CS4 Export fails with Media Encoder CS4 "Encoding Failed"," Could Not Read From Source.

There has never been a history of Adobe CS3 installation on the brand new MAC Pro I am using prior to installing Master Collection CS4, despite other posts claiming that chief cause of this issue is a previous CS3, Beta or trial installations of previous versions. I simply had a straightforward installation of CS4 and have had trouble since day 1.
I have uninstalled and reinstalled Master CS4 three times, two times with the action script cleaner for CS4. I tried changing Adobe Cache folder locations to alternative drives. I ran shift start many times to correct any inconsistencies and corrected for permissions using disk utilities repeatedly. All updates have been installed and I am still getting the same error when exporting my timeline to Media Encoder CS4, be it a large High Definition project or a small one consisting of few stills.
No matter what presets I chose, the job appears as one of the items in the render qeuee of Media Encoder CS4 and sits there with the status WAITING until i hit Start Queue. When I do, it still says WAITING under Status and at the bottom corner of the window it reads : Loading "project name.prproj" and after an average of about 6 minutes, a yellow caution sign appears. No render whatsoever takes place. When I click on the yellow caution sign, it reads a log of all errors in connection with each job, including the ones that have gone before it. Here is one:
Start of the Error Paste
- Source File:/users/myname/Library/Caches/TemporaryItems/test.prproj
- Output File:/ users/my name/Documetns/Adobe/Premiere Pro/4.0/Sequence 01.mov
- Preset used :NTSC DV
- Video:
- Audio:
- Bitrate:
0 Encoding Time: 00:33:01
Sat Mar 21 17:12:25 2009 : Encoding failed
Could not read from the source. Please check if it has moved or been deleted.
END OF ERROR Paste
Please any gurus out there know how to troubleshoot this damn thing on Mac, I really appreciate it. I have not yet encountered any posts of Mac owners with no previous CS3 installation having this issue. I am in the middle of 3 projects with tight deadlines and need your urgent help. THANK YOU!

Hello There,
I resolved the issue through a simple process of elimination. So simple in fact I wonder how I missed it. Since there has been no history of prior CS3 installation on this machine and every conceivable trick was applied to resolve the problem (refer to my original post earlier in the thread) ending in frustration, the problem had to reside in a factor or series of factors that were only present in this machine. Of the two remaining causes different in compare to other machines, I had to look into the possibility of any hardware and/or software conflicts. After all, this very same installation works perfectly fine on my colleague's Apple Macbook Pro and several Windows machines.
It turns out that I had installed Pro Tools on this machine that comes with all kinds of optional plug-ins in the so called ignition pack. One of these optional plug-ins is called IZOTOPE (three varieties include Spectron, Trash and another one that escapes my mind). They were all lite version licenses that would automatically pop up on their own when you would start a program where they had been residing. One such program where an association existed was indeed the Premiere. An annoying dialogue box directing you to buy the full version when you would start the premiere would refuse to go away. Sometimes it would even start on its own culminating in a a permanent dialogue box.
The cause of the problem was right before my eyes and I had overlooked it. Once uninstalled using IZOTOPE clean uninstaller on step 4, the problem was resolved. Projects are now loading very fast into the AME and encoding begins in earnest. I have never had any issues ever since.
Long story short, if you have any plug-ins specially the ones that are loading upon the start of any program or the ones that reside inside the premiere or the ones that start on their own independently, they could be one of the highly probable causes of this error. I have seen other similar posts complaining of plug in folders inside premiere that needed to be moved to resolve the issue for instance the ones that needed to be moved to AE folders. If you are a plug-in admirer, I would suggest to look into them seriously.
On the side note, many combination and causes may lead to the same error. I am not claiming that this is the solution for everyone.
It must also be noted that I applied the trick of creating a shortcut of Premiere (and naming it exactly as such) and dropped it into the Adobe Dynamic LInk folder (even though this was suggested for windows)and have changed the adobe Cache locations to an alternative folder on a separate drive. I haven't been able to establish conclusively if the latter steps are also essential in fixing the error on MAC but I can confirm that since the latter steps were taken before the uninstalling of Izotope plug-ins and i still had issues, probably uninstalling those plug ins or finding a way to move them to a place where they don't interfere (if you absolutely need to keep them) is the one essential step that solved the problem.
Hope this helps.

Adobe Media Encoder - not encoding entire video

Hi,
I'm runining CS4 Design Premium on a Windows XP machine. I'm trying to convert an .avi to .flv, but Adobe Media Encoder is only converting the first few minutes of the video. Is there a file size limit for the source media? My .avi is pretty huge, almost 2 GB. Could that be the problem?
Thanks!

I'd ask you to post in the Adobe Media Encoder forum, but I cannot find one :-( Perhaps the After Effects forum or Premiere forum will know an answer or where to look. People here are not likely to have an answer.

Media Encoder not encoding files? No 'error' message.

So I've never had a problem with the media encoder until about a few weeks ago when I tried to make a skiing video. I'm using version CS4 and when I go to encode the premiere pro file it never encodes. it says its encoding but it never does anything and after 20 mintues or so it'll just stop and then give me an error message. Not sure how to fix it, please help.
Here is a picture of what it looks like.
Thanks

Hi, and welcome to the forums.
See #D5 in Time Machine - Troubleshooting (or use the link in *User Tips* at the top of this forum).
If you're in doubt about what was actually backed-up on any particular backup, see #A2 there.

Colour Management problems - media AE to Encoder

I have noticed that Adobe Media Encoder Doesn't seem to cater for colour management. Or make mention of how applies gamma adjustments to the content it encodes. Flash in particular.
1. I'm working in colour managed environment in AE (eg. Adobe 1998),
2. I export my final master animation with an associated Output profile suitable for the media - like sRGB (web & Flash), or Rec 709 for HD TV.
3. So, If I use Media encoder to export Flash FLV, the final output is grossly over-saturated, because (I think) MEcoder has applied a second 2.2 gamma curve to the file.
That would be ok, if a little annoying - but worse still, if I use Media Encoder to create a mpeg DVD encode - it does respect the colour intergrity of the Master AE render.
Anyone else notice this?
So it appears that if you use colour managed workflow - rendering a master out of AE with you working profile attached to it is necessary, because ME is going to gamma correct it to sRGB it when it encodes - like it or not!

Hi blabber,
Can you give me more info about step 2? I would like to repro exactly what you are seeing here at Adobe. How are you exporting your final animation? What format, codec, etc... Also small sample projects with single frames etc would be very useful.
Thanks
David McGavran
Engineering Manager

Media Encoder Not Encoding Whole Project

Hi all,
Pulling my hair out here and have deadlines to (maybe) reach.
I am using the trial version of CS6 Premiere Pro, Media Encoder etc through Creative Cloud on a Windows 64bit based machine.
Problem is I am trying to export a sequence (DSLR, 25fps) that is about 1hour 5minutes long (video and audio).
My settings are Mpeg2 DVD Custom, Quality 5, 2 pass VBR min 3, average5, max 7, maximum depth render, tick all the other boxes to make it the best quality etc.
Send it out to media encoder to let it do its thing. wait the hours then end up with a Mpeg2 file that has the full time frame of audio but only 45 minutes of video footage.
I have not rendered the timeline so there are some red and yellow lines but that shouldn't matter?
I have also done this with a video only sequence that came out 20 minutes short too.
Any ideas for a desperate man?
Thanks heaps in advance,
Phil

Hi Phil,
Is content missing at the end of the movie, or is everything there but the duration's wrong?
What app(s) are you using to check the duration of the encoded video?
Try setting in/out points either in PPRO to shorten the sequence to just a minute or so, set Source Range to Sequence In/Out Range, and encode that segment using your custom settings. Is the video still shorter than the audio? If so, then you can use the short segment for the following tests.
What is the multiplexer setting? DVD or None? If None, please try with it set to DVD.
Please try encoding using one of the system presets. If the resulting video is the correct duration, then I have one suggestion and one request:
Suggestion: starting from the system preset, change one setting at a time to match your custom settings, then encode to see if the video duration is wrong. I'd start with Max Depth, then Max Render Quality and Frame Blending of those are enabled in your custom settings.
Request: please post a copy of your custom preset for us to download. If you don't have any place to post it, then you can email it to me at mapes [at] adobe (dot) com.

Media Encoder CC Encoding Failure

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