Media Encoder CC exporting the wrong resolution in custom preset h.264

I have two custom presets in Media Encoder CC. The original file is an mov Lossless 720x480 from After Effects. One is h.264 mp4 720x480 and the other is h.264 640x480. When I encode the resolutions are 872x480 and 581x480 respectively. Not sure what I have going on here. The presets worked with the same settings just fine in Media Encoder CS6 on another computer. Any ideas?

Bump

Similar Messages

Having major issues with Adobe Media Encoder (AME) - exporting with weird image flickering/colour anomalies, crashing regularly, freezing during encode...!

Hi Guys
I am having some real issues with Adobe Media Encoder (AME) at the moment. It appears that I am unable to encode an h.264 for Vimeo from a Premiere Pro Project file at the moment without at least some weird image issues that are not supposed to be there. These include weird flickering, colour changes, artefacts etc. This is if I am lucky...often I am unable to get the process to complete as the application either crashes and tells me there has been a problem or it simply freezes and I have to force quit the application and often restart my machine.
The problem seems to not to just be with h.264 for the web encodes but also with BluRay h.264 as well. As yet I haven't seen if there is a problem with MPEG-2 for DVD so I will check this out too!
Does anyone else see this happening or does anyone know what might be the problem?
I thought the Premiere Pro project might have been corrupt so tried a different project but the same issues were happening here too.
Any help would be really gratefully received.
Cheers
EDIT - I have just found this online which is exactly the problem I am having! Thanks a bloody bunch Apple! 10.9.3 causing headaches for Mac Pro users | MacIssues
Message was edited by: Alex Cameron

Agreed, I now have a project to GET OUT, and AME crashes consistently 1/3 into the render. It appears to halt all processing after (real time) 00:02:30
Am seriously considering uninstalling CC as I am beginning to find other issues in some apps, and going back to CS6/MC just so I can get work out. Durn it Adobe this is AWFUL!!
Alright, let's try to be constructive instead of throwing rocks... but the frustration level is high, and I have material on deadline. Let's get with this, guys...
What OS Win7, 64-bit
What version of AME/PPro (Please be specific by getting the full version number in the About Adobe Media Encoder screen) 8.2.0.54 Ppro: 8.2.0 (65)
When is it crashing (Again, the more detail here about where it was in the encoding process the better) roughly 1/3 into the sequence, always on exactly the same frame - tried replacing the clip with something different to see if it was a timeline error, and NO EFFECT.
What is your source (PPro project or media file (what kind?)) PPro
If the source if a PPro project, does it work when exporting directly from PPro? NO
What format are you exporting to? H.264, QT, WM, tried everything my client can play.
Do other formats work? MPEG2, QuickTime, etc? NO
Have you tried with GPU rendering on? How about turning it off by switching to Software-only mode? Mine doesn't have any choice, it's software-only.
Have you tried disabling Native Sequence Loading? (AME Preferences: General > Enable Native Sequence Loading) No effect
Other things I tried: uninstalling/reinstalling AME, setting cache to a fast local disk.

Does Adobe Media Encoder save/export in swf format?

Does Adobe Media Encoder save/export in swf format?
If yes how?
Thanks

SWF is not a video format. That is why the Flash Video (FLV and F4V) formats exist.
The are very inefficient ways of making SWF behave in some ways like a video format, such as creating a SWF file that uses a sequence of JPEG or PNG image frames, but such files are enormous and have other problems. After Effects has this option, which was created before Flash Video (F4V and FLV) formats were invented, but that does not mean that a modern video encoder like AME should add this very obsolete feature.
The way that people create video for Flash Player is to create F4V or FLV files. You can embed or link those in a SWF file using Flash Professional.

Adobe Media Encoder - .wmv export not provided?

I'm using Adobe Media Encoder CS6 on a Windows 7 machine. I need render out a Windows Media format (.wmv) but it is not found in any of the presets or from the format drop-down menu. Only F4V, FLV, H.264, H.264 (Legacy) and MP3 are available.
I can't find any information that indicates that I need to install extra codecs, but I believe this is the problem.
Or, maybe it's the version of Creative Suite that doesn't allow for certain file formats?
Anyone?
Thanks.

Hi thanser,
Adobe Media Encoder has all the codecs like QuickTime, WMV and others if you have any Video application Like, Premiere Pro, After Effects or SpeedGrade installed because these are royalty bearing codecs and can be activated if you have Video application installed and activated with the respective serial number. If you have license for Indesign, Illustrator or Photoshop you might not get these codecs. So, The video applications are provided with Master Collection suite or Production Premium suite and if you have any other suite you can only use Video Products as a trial for 30 days and get these codecs for a limited time.
Regards,
Vinay

Mac mini displays the wrong resolution

Hi everybody.
My Mac mini recently began starting up in the wrong resolution (1024x768, instead of the usual 1280x1024.) From my experience with older, 680x0 Macs, I reset the PRAM. This fixed the problem, but I find that I have to do it every time I restart the computer.
Is there a battery inside the mini that needs to be replaced?
Thanks.
Intel mini (1.5GHz Core Solo) Mac OS X (10.4.9)

Mr E,
Try using the Finder to search for files with the name 'windowserver' (no quotes of course. You should find 2 or 3, including one with a string of additional alphanumeic characters. Move all three to the trash and then reboot.
These are the files that control screen properties, and the system will recreate new ones in the absence of the originals. Startup may produce an erroneous resolution if your screen is not tightly connected and thus not properly recognized, but if so, aside from checking the connections are firm and tight as suggested, you should then be able to set the required resolution and have the system retain it correctly.

Lightroom 2.7 exporting the wrong images

Hi. I've been using Lightroom since the first beta, currently running LR2.7 on a MacBook Pro. I installed the new CS5 (Web Premium suite) a little more than a week ago, and I'm suddenly having problems exporting images to JPEG from Lightroom.
Images import and edit correctly, look great, nothing gives me an error message. But when I try to export a single image, the first instance (after I've launched the application) will export correctly. After that, there seems to be about a 70% chance that subsequent attempts will export the wrong image. The file is correctly named, but the image will be a duplicate of the last successful export.
If I try to export a batch of four or five, the first image will usually export correctly, sometimes the last image will export correctly, but anything in between will be a duplicate of either a previous export, or the first image.
I assumed it was a memory issue, shut down the Mac and restarted, then opened Lightroom as the only active application. Same thing happened. I can export correctly in other applications such as Photoshop and Flash, but Lightroom won't. Activity Monitor doesn't show anything out of line for memory usage.
When the problem started happening I was running 2.6; I upgraded to 2.7 to see if that would fix it--it doesn't.
Any ideas? I'd rather not delete and reinstall Lightroom and rebuild my libraries if I can avoid it, especially if that might not solve the problem.
Help!
Thanks--
--cynthia

Hmmmm. I've tried various naming conventions and I'm still looking for consistency in the way the error occurs--could have something to do with naming presets, but it's acting like something gets stuck in the cache. What puzzles me is that I export files daily, haven't changed cameras, cards, file locations, my workflow is the same, and I've never had this problem. The only thing that's changed (that I'm aware of) is the installation of CS5--the error seems to have started when I started using "Edit in Photoshop." (And again, that was never a problem before)
The files all have different names, the ones assigned by the cameras.
This morning I rebooted, didn't launch any of the CS5 apps. Launched Lightroom, chose 7 files at random and exported them with the "filename" preset. They exported correctly. I selected them again, and tried another export, this time giving them a custom name, and they exported correctly with a sequence number attached. Tried them with "Custom Name-Sequence," and they worked again. I exported a single file with the same preset, again it exported correctly.
Then I switched folders, selected 7 different images and exported them with a new "Custom Name-sequence," and this time Lightroom exported EIGHT files. The sixth was the previously-exported single-file, so the exporter had gotten the first 5 right, inserted the old file in the sixth position, and then correctly exported the last two.
Three more tests exported everything correctly, which is far fewer errors than yesterday. I'm kinda stumped.

I am stuck on the wrong resolution and have tried everything. Please help.

My Mac Mini is stuck on the wrong resolution, and I have tried resetting my Mac's PRAM, I tried booting into safe mode, and I tried resetting the SMC, but none fixed the problem.

Never mind. I should've done this before, but I had to get the Apple Support people to call me. Since none of the other ways to fix the resolution worked. I just had to get to Displays in System Preferences by using the keyboard, and then I had to change the settings using the keyboard as well.

Media encoder only exports audio

been all up and down the forum, looking for answers. my original problem was i was getting the "source not found error". This was solved by creating and renaming a shortcut and placing it in the C:\Program Files\Common Files\Adobe\dynamiclink. Although when i installed PR it installed in my Program files(x86). dont know if that would make a difference. Anyway now it will try to encode but it only encodes and exports the audio. when i go to the settings on what is encoded it wont show a preview and the video check box is grayed out. just trying to a simple 10 sec mixdown with a microsoft avi, ntsc dv codec. ive done all the updates got SP 2 so forth. any further suggestion??
im running windows vista 64
intel core 2 duo
2.26GHZ
4GB of ram

If the Video button is greyed out, that suggests there is no video to be included, or you've chosen an audio only export option. Look to solve along those lines.

My web page uses svg images, but when the svg's are printed by Firefox they are rasterized at the wrong resolution.

I have produced a web page which uses svg images. One of these is here:
http://donwagner.dk/JZSS5.4.svg.
The svg's are produced by Adobe Illustrator, version CS5. Viewed in any browser the images look good at any magnification, but when I print the page in Firefox the image is seriously blurred, seemingly because the rasterization uses the wrong resolution.
The same happens in all browsers, not quite so bad in Chrome but still not perfect.
Do you have plans to fix this bug, or do you have a workaround?
Regards
Don Wagner

In my experience, print quality settings such as dpi/ppi are hidden in your printer driver settings and not directly available through Firefox's UI. In the print dialog, if you click the Properties button, you hopefully will gain access to this setting. Obviously native web resolution (96ppi) can give disappointing results, so hopefully you can find a place to increase it.

Media Encoder/Premiere Export Crashing During long file exports

I'm running Premiere Pro CC 2014 on a windows 7 computer--a Livestream Studio HD500. I use the computer to capture live video, which is saved as large AVI motion-jpeg files. I need to edit and export these files as compressed h.264 videos for upload to the web.
I am able to import these files into premiere and work with them, but the program crashes to desktop during any long export. I am able to export very short (1 or 2 minute) videos just fine, but anything longer will crash to desktop after a few minutes of processing. Media encoder also crashes when attempting to compress the videos prior to processing.
I have been able to circumvent this problem by compressing the files I'm working with in advance using virtualdub, but it adds an annoying step to the workflow that I'd like to eliminate. Shouldn't premiere be able to import, edit, and export compressed versions of these files without crashing?
Note: I've tried turning off GPU rendering and clearing my cache several times.
Thoughts? Much appreciated.

Maybe this problem?
http://blogs.adobe.com/kevinmonahan/2014/01/13/computer-shuts-down-with-premiere-pro-or-af ter-effects/

Media Encoder will export H.264 720 but not 1080

I'm on Windows 7, using Premiere and After Effects.
I've installed updates for the OS, Quicktime, and Adobe applications. I've, opened Premiere under a different user, tried holding shift and alt on opening Premiere and uninstalled Premiere and After Effects. I even tried taking the Media Encoder directory out of the applications directory, then reloading Premiere and After Effects (no joy). The Media Encoder directory didn't rebuild itself.
The problem is specific to exporting H.264 in 1920x1080. It doesn't matter if it progressive or interlace, or any of the other variables, up or down. 1080 fails and 720 will export.
Does anyone have another suggestion for me to try?
Thanks in advance.

I was able to uninstall Media Encoder by uninstalling a long list of CC applications; Prelude, InDesign, Flash, After Effects, Premiere, Speed Grade, and Photoshop. In addition to uninstalling the applications, I did a search on my drive for any file with "media encoder" in the name or directory and deleted them. That search, by the way, was the only way I was able to confirm how many applications were connected to Media Encoder. There was suprisingly little on the subject in the Adobe library.
When I reinstalled Premiere, Media Encoder came along with it. Media Encoder is now working again.

Adobe Media Encoder Fails Export from Premiere

AME will not start the render qeue. I have tried Clip notes and different output types. I have embedded After Effects comps in my Premiere timeline. Could that be a cause? This is my first time working with Premiere and AE together.
Error log below:
- Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_2.prproj
- Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\Working Copy.pdf
- Preset Used: Custom
- Video:
- Audio:
- Bitrate:
- Encoding Time: 18:16:01
9/17/2009 3:37:39 PM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_3.prproj
- Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\New Pierre Video.avi
- Preset Used: NTSC DV
- Video:
- Audio:
- Bitrate:
- Encoding Time: 18:19:04
9/17/2009 3:40:43 PM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_4.prproj
- Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\Working Copy.wmv
- Preset Used: NTSC Source to Download 512kbps
- Video:
- Audio:
- Bitrate:
- Encoding Time: 18:22:58
9/17/2009 3:44:37 PM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_5.prproj
- Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\Working Copy.avi
- Preset Used: NTSC DV
- Video:
- Audio:
- Bitrate:
- Encoding Time: 18:26:09
9/17/2009 3:47:48 PM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_6.prproj
- Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\Working Copy.avi
- Preset Used: Custom
- Video:
- Audio:
- Bitrate:
- Encoding Time: 18:34:14
9/17/2009 3:55:52 PM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_7.prproj
- Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\Working Copy.pdf
- Preset Used: NTSC Source to 512kbps
- Video:
- Audio:
- Bitrate:
- Encoding Time: 18:36:22
9/17/2009 3:58:00 PM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.

Hello, this is terrible problem, which i found in CS 6 softwares ...
solution i found only working, is uninstall and reinstall full package.. but it is not all,
you need to do BRAND NEW admin account in windows, and install it there.
that means, i could not export after repair from encoder in my original account never more (!!)   .. this is really terrible way how to repair this issue, because :
1.by reinstalling of software, client WASTE HIS TIME
2.by necessity to begin work in another windows profile you again WASTE YOUR TIME because of learning and migrating all other profile modifications, which i see really unaccpetable. Adobe means, this solution of repair is ok, and they did not do till today any steps of creating some "clever" solution.
I ask everybody, who will meet this issue in future, guys, please, complain about this situation, give "BUG Report" to them, and write "feature request" to them , in the way of creating some repair tool, which check actual "broken" connections between encoder and premiere, which refuses to "take material" from it and encode, and REPAIR it automatically..
   I am not IT, but ..does it seems so hard to create this ? Adobe IT developers should know their systems, and should create such utility tool really easy.
Steps to reproduce bug:
1. i export anything by button "queue" from premiere to Encoder
2. Encoder will start encoding
3. Encoder does not show the window of media encoding (down left )
Results: sound of sheep occur,
in encoding error file is this reason of canceling the encoding :
01/02/2014 10:10:48 AM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
History of this problem and detailed description, HOW i did "repair" this. With wasting of app 2,5 days of my working time :
1. after repairing "error 5" problem , i solved it by reinstalling the suite from the new admin user profile (profile B) .
I continued my work on my normal working windows profile . (profile A)
Every cooperation (AE+Pr, export media via "queue" to Encoder) was working fine . . .
2. suddenly it stop working (without knowing any possible reason - i did not do installations )
and showed in error export log file :
"Could not read from the source. Please check if it has moved or been deleted."
3.repair via procedure(procedure "a"):
i did this procedure on the profile B (profile from last time installation of repairing problem error 5)
I did these steps :
a-uninstall master coll suite
b-i used Adobe cleaner tool (remove ALL)
c-removed raw directories in locations
•C:\Program Files\Adobe
•C:\Program Files(x86)\Adobe
•C:\Program Files\Common Files\Adobe
•C:\Program Files(x86)\Common Files\Adobe
•C:\ProgramData\Adobe
d-removed these links from registry file
•HKEY_LOCAL_MACHINE\SOFTWARE\Adobe
•HKEY_CURRENT_USER\Software\Adobe
•HKEY_LOCAL_MACH INE\SOFTWARE\Wow6432Node\Adobe
•HKEY_CURRENT_USER \Software\Wow6432Node\Adobe
e-restarted the PC
f- newly installed the Master Coll CS6
g-update the software
result of repair of "3" : problem still exists
4.Ok i find out after coordination with support, it should have been created ANOTHER NEW admin account.
4a:so i did the same procedure (uninstalling) in profile B
4b: and then i created brand new admin profile (profile C)for INSTALLATION of software
4c: restarted the pc (and did not updated it yet)
result :
==exporting of any sequence/raw/AE link video material from premiere via "queue" (Encoder) (profile C) : export WORKS
==exporting of any sequence/raw/AE link video material from premiere via "queue" (Encoder) (profile B) : export WORKS
==exporting of any sequence/raw/AE link video material from premiere via "queue" (Encoder) (profile A) : export DOES NOT WORK ! ! !
(in profile A, is possible to export some raw video material in encoder which is imported to it via "drag and drop)
problem i see:, i have my basic profile A, which i am interested to work, because of all my directory modifications are in there..
this issue should be some "broken" connections between encoder and premiere, which refuses to "take material" from it and encode.
what i expect :
to get from Adobe some repair tool, which automatically checks these connections and repair if necessary, without necessity of founding the new profile and reinstallation of whole software.. this is madness !
what i do NOT expect from Adobe:
to get from Adobe advice of kind : you have to reinstall full software in new admin profile. sorry , we do not know the solution, because we do not know, how do behave our software.

Adobe media encoder dont export avi

i work in premiere cs4 and i try to export that project in avi format but it dont appear in the batchlist of media encoder. If i choose the mpegdvd option, it works. which is the problem? codecs missing? helpme please!!!.

Whether I'm an acquired taste or not, I leave that up to you to decide.
What irks me enormously is the number of posts by absolute NOOBS, who have never looked in the manual, who have never used the HELP file, assume that everybody should be at their disposal to solve the problems they have due to lack of understanding the basics of NLE, who act as adolescent nitwits that feel frustrated when named just that, who give a clear indication of using hijacked and illegitimate software, while the majority has payed dearly for an official license, and they still complain about things not working as they thought it would, using material not suitable for editing, trying to do things the program was never intended for on machines that are inadequate to start with.
Remarks like: HELP, URGENT, BUG and the like are abundant, but very, very rarely can this be substantiated other than by plain OE. Unfortunately, most OP's have a very difficult time understanding that the cause of their problems is their own doing and often they complain when someone mentions this.
C'est le ton qui fait la musique. If OP's would understand that even though their problem may be obvious to them, it is quite different when trying to ask somebody else's help. They have to go back to the basics and explain it for someone else, so the responder can understand. That is quite different and requires the OP to distance himself from his problem. Be objective, don't waste time on inconsequential details, show that you have searched the web or these fora, don't assume that saying: I don't have the time to search for an answer, so you do it, will win you a positive response.
People, get real. This is a great place to share knowledge and experience. Everybody had to learn sometime and even noobs deserve their attention and help. It just makes it frustrating when one is continuously confronted with users of illegal software that demand priority service from Adobe on a user-to-user forum or that fail to clearly state their situation.
Thus, I have this message:
i "I reserve the right to call anyone a noob. Especially if you haven't read the ******* manual!!"
i "The two most abundant things in the universe, are Hydrogen......and Noobidity!"

Premiere Pro/Media Encoder CS4 exports 0 KB movie, any solution?

I have a (simple) project in Adobe Premiere Pro CS4 4.2.1 with two video files (same source/codec) and one audio file. The video file starts a few seconds before the audio file starts. There are no transitions and effects, besides filling the left audio channel. However, the problem is that all my attempts at exporting this project to a video file with h.264/aac, PAL widescreen, have been futile.
The Adobe Media Encoder CS4 4.2.0 takes a considerable amount of time (~4.5 hours) and generates files (m4v & aac) of an appropriate size (~2.5 GB), but deletes those files as soon as it is finished with encoding. This leaves me with an empty y.mp4 of exactly 0 KB.
I have fully updated both Premiere Pro and Media Encoder. My system is a MacBook with an Intel 2.4GHz, 4GB RAM, running Mac OS 10.6.
Is there any known solution for this problem?
===== MEDIA ENCODER LOG =====
Tue Jun 29 10:43:09 2010 : Queue Started
- Source File: /Users/Matthew/Library/Caches/TemporaryItems/y.prproj
- Output File: /Users/Matthew/y.mp4
- Preset Used: Custom
- Video: PAL, 720x576, 25 [fps], Lower
- Audio: AAC, 192 [kbps], 48 kHz, Stereo
- Bitrate: VBR, 1 Pass, Target 5.00, Max 6.00 [Mbps]
- Encoding Time: 04:37:55
Tue Jun 29 15:21:06 2010 : File Successfully Encoded
Tue Jun 29 15:21:09 2010 : Queue Stopped
===== END LOG =====

Welcome to the forum.
First, a few questions:
1.) What is the source footage's format/CODEC (both your Video and your Audio)?
2.) Can you tell us about the I/O sub-system on your MB, i.e. your HDD's, their size, speed, free space (very important) and how you have them allocated?
3.) Can you Export to another muxed format, as a test?
4.) Can you Export as non-muxed (Multiplexing set to None) and get two usable elemental/elementary streams? Do each play fine? Again, this is just a test.
As you observe, the two streams are first created, and then when complete, they are muxed into one file with both the Audio and Video stream. Something is causing the muxing to not complete. This could be an issue directly with AME, or perhaps with your H.264 CODEC, or something like free space on your target HDD.
Good luck,
Hunt

Premiere CS4 doesn't launch media encoder when exporting. Please help!

Trying to finish up a project but my school just upgraded to cs4 this week. It's running on a mac. I tried to export to no avail, watched a tutorial and saw that media encoder is supposed to launch on export. Since it wasn't launching, I went to media encoder and launched it seperately and re-exported. It still did not work. Is there a patch that needs downloading? Please help me get through this. I need to wrap this up ASAP.
Thanks!

Here's a great thread I found. Not the answer I was hoping to hear though...
http://forums.adobe.com/thread/387485

Media Encoder CC exporting the wrong resolution in custom preset h.264

Similar Messages

Maybe you are looking for