Media Encoder CS6 Not using all CPU Cores or RAM

I'm currently exporting a 90 second video (using the Vimeo HD 1080p preset), and it is taking about 30 minutes. This is extremely strange as I have an i7-990x OC'ed @4.5, 12GB RAM, SSD, etc.
I looked at Performance tab in Windows Task Manager, and saw 4 threads were not being used at all, only 20-25% of the CPU was in use, and only 6GB out of the 9GB I specified was being used.
Why isn't Media Encoder making full use of my CPU and RAM?

I'm having the same problem. But even worst.
For the test, I take a 10 min .mov or mp4 file, simply modify the "scale", and hit the export.
a 10 min file is taking 4 hours to render.
This is on a:
2012 MacBookPro i7 2.3Ghz, 16 GB 1600 DDR3, SSD disk. - Mac OSX 10.7.5
and a:
2011 iMac i7 3.7Ghz, 16 GB 1333 Mhz, 7200 RPM HD - Mac OSX 10.7.5
The CPU stays at 90% idle the whole time.
I know this is an old thread, but maybe someone could give me a hand.

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