Media Encoder Fails to Launch (Mac)

I sent three sequences to media encoder (5.5) from Premiere then looked for the Media Encoder window to start the batch (as usual) and it failed to come up. I quit Premiere Pro, still no Media Encoder Window.
Rebooted the Mac and tried to launch Media Encoder from the Dock. It loads the flash screen, tells me about loading the filters then appears to access something in the project folder (the path is too long for me to see what), hides the flash screen and ..... nothing. Media Encoder is not responding.
I've tried reboot / restart several times and can't get past this.
How can I delete what ever job is keeping it from starting up?

Fixed it. For those searching in the future, hold down CMD+ALT_Shift while clicking on Media Encoder and it will delete preferences and allow Media Encoder to start up. Phew!

Similar Messages

Adobe Media Encoder fails on launch

Every time I go to render media, when Adobe Media Encoder launches, the file fails. I get a non-descript dialog that says "Installation error: Please ensure this product has been installed properly." This happens immediately after I start the AME queue and it begins to load the .prproj file (which is already open in Premiere Pro, since that's where I exported from in the first place).
I ran Adobe Updater and got the newest version of everything, except for the latest CS4 "Services Update" which fails to install properly. I've tried that update numerous times (after restart, after repairing permissions) and it seems to fail every time. I didn't think this was relevant but thought I'd mention it anyway.
I'm on a Quad-Core Xenon Intel 2x2.5 Ghz tower, with 12GB RAM and 78+ GB free disk space. I'm trying to render a portion of a project, this segment is about a min and a half long. I'm on Mac OS 10.6.7 (latest update), using Premiere Pro CS4.2.1 (003 MC: 166418) and Adobe Media Encoder 4.2.0.006.
Any help is greatly appreciated!

If you have done a complete reinstall, and ran the Adobe CleanScript CS5 (that is the latest), then a Repair Install should not be needed - it would do nothing.
For info, to do a Repair Install, one would insert the installation disc. When the installer module has loaded, it will survey one's system. If it finds the Adobe program(s), it will ask if you wish to Uninstall, or Repair Install. When one chooses Repair Install, it surveys the system again, for that program, and will replace, or correct any issues. This is usually MUCH faster, than doing an uninstall/reinstall.
Good luck, and not sure what else could be the cause.
Hunt

Media Encoder failing with AVCHD

There's been a few discussions about AVCHD but I haven't been able to find any that were resolved. In using AVCHD footage from my Canon C100 I've found that media encoder fails if CUDA hardware acceleration is enabled for the project. Having acceleration disabled slows down my system a lot so I wondered if anybody found a solution?
I'm using 6.2 on the Mac with a Quadro 4000 GPU.

Hi Ann
Good point, I assumed it was the AVCHD footage as I've not had a problem exporting with MPE turned on until using this footage but I just tested some Canon MXF footage from the C300 and AME failed with that too.

Why does Adobe Media Encoder fail to export Quicktime Files?

I'm using Adobe Media Encoder CC 2014 on a Windows 7 Pro 64 bit PC.
While exporting the Quicktime variant of H.264 for ATSC television broadcast files, Adobe Media Encoder fails. Non-Quicktime H.264's render correctly, but some television stations require quicktime.
Troubleshooting reveals the problem only occurs when attempting to make a 1920x1080 H.264 QuickTime file.
Using the same original file (1920x1080), Adobe Media Encoder WILL export a 720x480/486 H.264 MOV file.
More interesting still, it will ALSO export at 1280x720.
Testing this information to it's limits, I found that the cutoff for a successful render is between a frame size of 1610x906 and 1609x905.
Useless, random sizes, I know... but that's the breaking point for Adobe Media Encoder CS6 (6.0.3.1 to be precise) and H.264 Quicktime files.
Others are having a similar problem:
http://forums.creativecow.net/thread/3/934721#953485
This information did not correct the problem:
http://helpx.adobe.com/premiere-pro/kb/error-compiling-movie-warning-or.html
Any help or ideas are greatly appreciated.
OS: Windows 7 Professional 64-bit SP1
CPU: 41.6GHz (dual octo-core Intel Xeon E5-2670 @ 2.60GHz)
RAM: 64GB
GPU: NVIDIA Quadro 5000 v334.95 (2.5Gb GDDR5 RAM)
VID: Blackmagic Design DeckLink HD Extreme 3D+/Desktop Video v10.1.1
DRV: Facilis TerraBlock 16TB RAID/ATTO ExpressSAS R680 v2.19
NLE: Adobe Premiere Pro CC 2014
James Brady
Senior Editor
Results Video, Inc.
El Paso, Texas
http://www.resultsvideo.com

I'm trying to make a file with the extension ".MOV" using AME's "HD 1080i 29.97, H.264, AAC 48kHz" preset. AME fails every time with the following message:
"Encoding Failed
Export Error
Error compiling movie.
Unknown error."
Any other file extension (MP4, M4V, etc.) renders fine. The issue seems only to happen when attempting to make an MOV file. It doesn't seem to matter whether I use AME's built-in preset, or customize my own render settings--the problem always happens with any MOV larger than the size I mentioned above.
All of this used to work just fine on the same machine 2 years back with Adobe CS5, previous version of windows and QuicTime. I've been all through the Adobe and Windows possibilities, so I'm grabbing at straws here with QuickTime maybe having something to do with it.
Interesting.
Would you happen to know if Adobe has made any changes to its manner of muxing long-address MPEG-4 AVC data to the MOV file container? Since the MP4 and M4V files encode properly, have you tried opening these files in a media player and simply using the "Save As..." option to move the date to an MOV file container without transcoding audio or video data? I.e., is there any obvious relationship between the size of the MOV file encode (less than/greater than 4 GB) as a function of the resolution "break point" previously discovered?

Media Encoder Crash on Launch- ?

Media Encoder crashes on launch. It's a brand new install on a MacPro 3.1 with a brand new MacOs10.8
It runs through the list of plugins and resources that it loads with the Logo Screen but halts and crashes on loading CoreAudio...
Please help?
In desperation I deleted it with the hope to re-install, but can't seem to find an option for the install through Cloud...
Thanks!

Stumbled across this at around 3am today while still troubleshooting. Sad to see no new replies yet. I'm having the same issues as well FireTrigger. (and, at a new job to boot, my employers are starting to wonder if I'm worth my salary at this point, haha!)
Fresh install of 10.9 with CC - AME crashes on startup with a coreaudio issue on thread 0.
Fresh install of 10.9 with CS6 - same deal
Fresh install of 10.8 with CC - same deal
Fresh install of 10.8 with Cs6 - same deal
Seems like it's a permissions issue, as from the error report, it looks like it's trying to create a folder (or write to one maybe) for coreaudio.
Tried trashing and resetting prefs. No good.
Tried resetting PRAM. No good.
Log out of CC, log back in - No good.
Unistall, reinstall, retry - No good.
Reboot, check for updates, etc., you name it. - No good.
Repaired permissions with disk utility and Onyx - No good.
There's no plugins, no other software, no installed fonts aside from system standard fonts. This is a completely empty install of OSX with Premiere on top of it.
I've wiped the whole machine out and re-installed on a clean drive about 10x now, no luck, same issues across the board.
The hell of it is that I dont even need AME for my workflow, but because it's obviously broken, I can edit a job inside of PP all day long, but there's no way to export it, premiere crashes
System specs:
Mid 2010 MacPro
12 (2x6 core) Xeon 2.8GHz
48 gigs crucial ram
ATI Radeon 5870 1GB
1TB WD internal (stock)
3x 3TB seagate7200rpm internals.
My next steps in troubleshooting = going to yank all the internal drives and install a fresh, 3TB bare drive and start over, we'll see what happens.
If no luck, I'll move over to testing on a trial copy of PrP CS6 absent the creative cloud if possible. I'm beginning to wonder if that's the source of it all.
I'll report back, and will edit this post with a URL to pastebin with some error reports. Would add now but had to run into the office for some meetings.
Good luck with this one y'all. Really nasty issue here, never experienced anything like this with adobe's stuff, and I've been a power user since CS2.

Media Encoder starts to launch then quits CS4

I am running Windows 7 and Adobe Premier Pro CS4. I have been using for a few months with no problems. One night I exported movie to Media Encoder, no problems and the next morning when I made a change and tried to export again, Media Encoder starts to launch and after about 20 seconds, it gives the message that it stopped working. I have uninstalled and reinstalled several times including rebooting with no problems and it still is not working. Does anyone have any suggestions?
Thanks!

Maybe do a System Restore?

ITunes 10.4.fails to launch, (mac OS10.58), error 13001

Hi, I'm a newbie to these forums.
My iTunes 10.4.1 fails to launch, (mac OS10.58), error 13001.
Fault appears specific to my user account.I want to fully uninstall every itunes related software component, then re-install.
Where can I find reliable extensive instructions for full uninstall?
My web searches have not located an accurate/extensive support page, but I'm sure such information has been posted before.
Previous uninstall/re-install attempts have failed, I suspect due to overlooked iTunes related files remaining in the system.
Have given up trying to correct the fault many times before, after too many wasted hours.
I have not been able to synch iPhone since some time in 2010, when the error first presented.
Now I need to unlock iPhone to migrate to another network, which requires use of iTunes.
Any expert advice would be appreciated!
maker_au

Hi Folks,
Moving the iTunes app as suggested above did not solve the problem for me. However, a post in another discussion suggested:
first deleting the iTunes.app file from the applications folder
then downloading & reinstalling a fresh copy of iTunes from:
http://www.apple.com/itunes/download/
I tried this suggestion and found that deleting the app & reinstalling a fesh copy did solve the problem on both of my affected systems. (I backed up my iTunes library beforehand to be safe, but my iTunes library was unaffected by the reinstall.)
Hope this works for you. Good luck!

Media Encoder hangs on launch

Every time I try to launch Adobe Media Encoder CS5 (Version 5.0.1.0 64-bit), it hangs on the title graphic with the message:
"Loading ImporterQuickTime.bundle"
Left it to do its thing for 30 mins and it's still not responding.
Any idea what might be causing this problem? I don't know what logs I should be posting.
FYI I'm running it on Mac 10.6.5 on an early 2008 quad Xeon Mac Pro.
Any help would be hugely appreciated.
Thank you.

Spot-on advice! I removed the following codecs from the /Library/Quicktime folder:
3ivxVideoCodec
AC3MovieImport.component
AvilImporter.component
DivX Decoder.component
DivX Encoder.component
XviD_Codec
XVIDDelegate
Are any of these required codecs? I'm no expert on this (I've installed DivX Player and VLC in the past.)
Also, I guess I could test to find out which is the offending codec. Can I just drag one of the removed codecs into the folder and start Media Encoder CS5 to see if it causes the problem, then rinse and repeat? Or do I have to restart the computer each time?
Thanks again for your help.

Exporting in Adobe Media Encoder fails in CS4 after CS3 is removed.

There's an issue with Adobe Media Encoder in CS4 where encoding will fail after CS3 is uninstalled.
If you never had CS3 installed on your machine - no problem.
If you never had CS3 and CS4 installed at the same time - no problem.
If you had CS3 and CS4 installed concurrently, then uninstalled CS3 - Houston, you have a problem.
You will need to uninstall CS4 and then reinstall CS4.
The error message is:
Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
One more thing I forgot to mention, this is a Win-only issue.

>Does anyone understand this?
Simple:
1. Open a Windows Explorer window and navigate to the folder that contains "dynamiclinkmanager.exe"
2. Open a
second Windows Explorer window and navigate to the folder that contains "Premiere.exe"
3. Arrange the windows side by side.
4. Right-click on "Premiere.exe" and drag to the first explorer window, targeting between the files so as to avoid any specific file.
5. Release the right-hand mouse button.
6. Select "create shortcut here" from the pop-up menu.
Cheers
Eddie
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Media Encoder Will Not Launch - MSVCR110.dll

Since I'm not getting any help in the Premiere Forum, I'm re-posting this here....
After installing updates to both MS and Adobe CC this morning, I cannot get the Media encoder to launch. However After Effects launches just fine. Premiere crashes during the splash screen but the error is different.
Media encoder doesn't even make it to the splash screen.
Media Encoder Error:
Log Name:      Application
Source:        Application Error
Date:          1/14/2015 7:42:17 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      JANUS
Description:
Faulting application name: Adobe Media Encoder.exe, version: 8.2.0.54, time stamp: 0x5486ba54
Faulting module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098826e
Exception code: 0x40000015
Fault offset: 0x00000000000740da
Faulting process id: 0xb14
Faulting application start time: 0x01d030084ab27640
Faulting application path: C:\Program Files\Adobe\Adobe Media Encoder CC 2014\Adobe Media Encoder.exe
Faulting module path: C:\Windows\system32\MSVCR110.dll
Report Id: 88aeb893-9bfb-11e4-bd8d-000272d5be15
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-01-14T14:42:17.000000000Z" />
    <EventRecordID>15101</EventRecordID>
    <Channel>Application</Channel>
    <Computer>JANUS</Computer>
    <Security />
</System>
<EventData>
    <Data>Adobe Media Encoder.exe</Data>
    <Data>8.2.0.54</Data>
    <Data>5486ba54</Data>
    <Data>MSVCR110.dll</Data>
    <Data>11.0.51106.1</Data>
    <Data>5098826e</Data>
    <Data>40000015</Data>
    <Data>00000000000740da</Data>
    <Data>b14</Data>
    <Data>01d030084ab27640</Data>
    <Data>C:\Program Files\Adobe\Adobe Media Encoder CC 2014\Adobe Media Encoder.exe</Data>
    <Data>C:\Windows\system32\MSVCR110.dll</Data>
    <Data>88aeb893-9bfb-11e4-bd8d-000272d5be15</Data>
</EventData>
</Event>
Premiere Error:
Log Name:      Application
Source:        Application Error
Date:          1/14/2015 7:25:14 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      JANUS
Description:
Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: dvaui.dll, version: 8.2.0.65, time stamp: 0x5486b61b
Exception code: 0xc0000005
Fault offset: 0x00000000001871a8
Faulting process id: 0x2850
Faulting application start time: 0x01d03005e5267507
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\dvaui.dll
Report Id: 26edb042-9bf9-11e4-bd8d-000272d5be15
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-01-14T14:25:14.000000000Z" />
    <EventRecordID>15073</EventRecordID>
    <Channel>Application</Channel>
    <Computer>JANUS</Computer>
    <Security />
</System>
<EventData>
    <Data>Adobe Premiere Pro.exe</Data>
    <Data>8.2.0.65</Data>
    <Data>5486db4a</Data>
    <Data>dvaui.dll</Data>
    <Data>8.2.0.65</Data>
    <Data>5486b61b</Data>
    <Data>c0000005</Data>
    <Data>00000000001871a8</Data>
    <Data>2850</Data>
    <Data>01d03005e5267507</Data>
    <Data>C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe</Data>
    <Data>C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\dvaui.dll</Data>
    <Data>26edb042-9bf9-11e4-bd8d-000272d5be15</Data>
</EventData>
</Event>
System Information:
NVIDIA System Information report created on: 01/14/2015 07:43:58
System name: JANUS
[Display]
Operating System: Windows 7 Enterprise, 64-bit (Service Pack 1)
DirectX version: 11.0
GPU processor: GeForce GTX 750 Ti
Driver version: 347.09
Direct3D API version: 11
Direct3D feature level: 11_0
CUDA Cores: 640
Core clock: 1176 MHz
Memory data rate: 5400 MHz
Memory interface: 128-bit
Memory bandwidth: 86.40 GB/s
Total available graphics memory: 4096 MB
Dedicated video memory: 2048 MB GDDR5
System video memory: 0 MB
Shared system memory: 2048 MB
Video BIOS version: 82.07.32.00.50
IRQ: 24
Bus: PCI Express x16 Gen2
Device Id: 10DE 1380 37593842
Part Number: 2010 0050
[Components]
NvGFTrayPluginr.dll 16.18.9.0 NVIDIA GeForce Experience
NvGFTrayPlugin.dll 16.18.9.0 NVIDIA GeForce Experience
nvui.dll 8.17.13.4709 NVIDIA User Experience Driver Component
nvxdsync.exe 8.17.13.4709 NVIDIA User Experience Driver Component
nvxdplcy.dll 8.17.13.4709 NVIDIA User Experience Driver Component
nvxdbat.dll 8.17.13.4709 NVIDIA User Experience Driver Component
nvxdapix.dll 8.17.13.4709 NVIDIA User Experience Driver Component
NVCPL.DLL 8.17.13.4709 NVIDIA User Experience Driver Component
nvCplUIR.dll 8.1.740.0 NVIDIA Control Panel
nvCplUI.exe 8.1.740.0 NVIDIA Control Panel
nvWSSR.dll 6.14.13.4709 NVIDIA Workstation Server
nvWSS.dll 6.14.13.4709 NVIDIA Workstation Server
nvViTvSR.dll 6.14.13.4709 NVIDIA Video Server
nvViTvS.dll 6.14.13.4709 NVIDIA Video Server
NVSTVIEW.EXE 7.17.13.4709 NVIDIA 3D Vision Photo Viewer
NVSTTEST.EXE 7.17.13.4709 NVIDIA 3D Vision Test Application
NVSTRES.DLL 7.17.13.4709 NVIDIA 3D Vision Module
nvDispSR.dll 6.14.13.4709 NVIDIA Display Server
NVMCTRAY.DLL 8.17.13.4709 NVIDIA Media Center Library
nvDispS.dll 6.14.13.4709 NVIDIA Display Server
PhysX 09.14.0702 NVIDIA PhysX
NVCUDA.DLL 8.17.13.4709 NVIDIA CUDA 7.0.18 driver
nvGameSR.dll 6.14.13.4709 NVIDIA 3D Settings Server
nvGameS.dll 6.14.13.4709 NVIDIA 3D Settings Server

Hi ELFrederick,
ELFrederick wrote:
Nevermind, I got it working last night by uninstalling the programs that Patch Tuesday broke. Premiere, Media Encoder, and I found out that Prelude wasn't working either.
All working now after an uninstall, reboot, and reinstall. The patches also reset my creative cloud folder from it's custom location to default.location, and I have to move it back to the other location. My SSD is smallish and I didn't want the data files there, just the OS and the program files.
Good to know. Thanks for reporting back!
Kevin

Adobe media encoder CC crashes on mac pro

I have the new mac pro with 2Graphic cards 700, 64GB ram, cpu 8 core xeon...
When i try to export via adbe media encoder cc, it blocks.... how to solve?
Pls let me know. The mac pro is new and no other applications has been installed, only the creative cloud cc.
Thanks

You will probably get better answers in Adobe Media Encoder (AME) or http://forums.adobe.com/community/premiere/content
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

Adobe Media Encoder Fail - need help please

I keep getting a failed error when trying to use Adobe Media Encoder.
I open up my premiere project and select the comp I want. I switch the format to Quicktime, select h.264 from preset. Hit the start button and I get the failed sound/icon.
2 questions:
1. My comp is 1920x1080 but when I go in it automatically has it as 720... why is it not recognizing the comp size?
2. Is there a way to fix this error? It seems to export occassionally to my C drive (which is not raid) but it fails to my F drive (Raid 10). But usually if I export as a wmv or something smaller it exports fine to F.

Sorry it took so long to get back to you I had to go out of town. Error message doesn't say anything to me... maybe to you. I'm not really sure what to set for "Field Type" so I just leave it at Lower. Not sure if I should set it to higher or progressive instead.
- Source File: F:\master_project\Fetterman\Premiere\Fetterman_Actos.prproj
- Output File: F:\master_project\Fetterman\Premiere\Fetterman-Actos.mov
- Preset Used: Custom
- Video: 1920x1080, 29.97 fps, Lower, Quality 100
- Audio: 48000 Hz, Stereo, 16 bit
- Bitrate: H.264
- Encoding Time: 00:00:00
03/15/2012 04:05:21 PM : Encoding Failed

CS6-Media Encoder Fails on long (1hr +) H.264 render

Windows 7 - 64 Bit. 8 GBs RAM
Adobe Pr and other programs on C: internal Plenty of hard disk space left 300+GBs
External high speed 7200 RPM RAID 1 where the media is stored.
External high speed 7200 RPM Non RAID drive for rendering to be written to.
Both drives are eSata.
CS6 Pr and Media Encoder 6.0.0.382 (OP update: It appears that has been an update to this version, I am going to download the updates and see if that fixes this.)
FOLLOW UP: It appears that the update did fix the problem. I have multiple workstations and was under the impression I had updated them all. I have not fully tested this yet, but for now, I consider it fixed.
Footage is a single capture of a lecture. 1 hr. 20 minutes.
Shot on Canon xf105 in MXF format at 1280x720 23.976p (US)
Footage goes together fine (many multiple file clips 'chained' or butted up against one another, as is done when you shoot a continuous take)
The footage plays fine in Pr in final form for export.
No special effects. one dissolve (intro title slide to lecture)
Reproduceable problem:
i export to Media Encoder.
I choose H.264 and Vimeo Wide Screen SD 23.976
The file exports about 2/3rds of the way, not the same place each time, and fails with no definitive error message. The log shows, "Export Error: Error compiling movie. Unknown error."
Rendered file to external drive (have more than one, have tried it on two, with same results)
All drives have plenty of disk space on them.
I tried cleaning the Media Encoder Media Cache. Same result.
I tried moving the cache files to an almost empty external disk. No change.
I broke the video into a 10 minute segment, it rendered just fine with the same settings.
This seems to be a bug in Media Encoder. Is there a fix for this? A workaround? My client would like a single long file of the presentation.
Could the 8 GBs of RAM be an issue? Not sure why it would. Or is this a known bug for Media Encoder?
I also had a second job today, similar in that I needed to take 6 multiple takes of the same person, drop them onto a timeline and render it to Vimeo for them to review. same issue. Got 13'05" into the compile and it failed. So something is odd. I have compiled much longer footage before, that was done with this camera.

If you have done a complete reinstall, and ran the Adobe CleanScript CS5 (that is the latest), then a Repair Install should not be needed - it would do nothing.
For info, to do a Repair Install, one would insert the installation disc. When the installer module has loaded, it will survey one's system. If it finds the Adobe program(s), it will ask if you wish to Uninstall, or Repair Install. When one chooses Repair Install, it surveys the system again, for that program, and will replace, or correct any issues. This is usually MUCH faster, than doing an uninstall/reinstall.
Good luck, and not sure what else could be the cause.
Hunt

Premire Pro CC 2014 and Media Encoder Crash During Launch

Premire Pro and Media Encoder crash during startup and are unusable. I am using Windows 7 Ultimate and already tried reinstalling Adobe Creative Cloud from scratch and it's still happening. I also tried following Adobes KB articles directions to rename the Adobe folder in my documents and appdata to no avail. When I try to launch either application, I get a generic windows crash message "Adobe Premire Pro CC 2014.0 has stopped working" and when I click problem details, it lists this:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Pro.exe
Application Version: 8.0.0.169
Application Timestamp: 536f4f89
Fault Module Name: ImageRenderer.dll
Fault Module Version: 8.0.0.169
Fault Module Timestamp: 536f2c18
Exception Code: c000001d
Exception Offset: 00000000001f5382
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0b2d
Additional Information 2: 0b2df4702c3fc6489bf922fb8e966350
Additional Information 3: fa9f
Additional Information 4: fa9f59f642d335ee71c6667e52000d39

I am having a similar problem.
Premiere Pro CC 2014 suddenly decided to crash every time I export to either Adobe Media Encoder or within Premiere itself.
The encode will usually go for 5-10 minutes before the programs either spits out a "serious error has occurred" window, or it just sits there frozen until I force quit.
I did find a work-around for the moment. If I open AME and FILE > OPEN, select my project and then the sequence I want, AND put it in Software render mode, it will work.
My timeline is 2K, 58 minutes in 23.976
Only effects applied are Lumetri LUTs - no third party.
I've exported as recently as a week ago without issue.
Running OSX 9.5 on an X99 board
3.75 GHz 8-core
64GB 2400 MHz RAM
EVGA Titan Black 6GB
Because I can get my renders out, I am not too concerned. Either there is something wonky with my timeline that screws with any graphics enabled rendering, or there is a bug that is have the same effect. I will try rendering on another of my edit bays that utilizes a GTX 580 that I KNOW works. The Titan is pretty new to my workflow.
Thanks Adobe, for checking this out.

Adobe Media Encoder Fails Export from Premiere

AME will not start the render qeue. I have tried Clip notes and different output types. I have embedded After Effects comps in my Premiere timeline. Could that be a cause? This is my first time working with Premiere and AE together.
Error log below:
- Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_2.prproj
- Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\Working Copy.pdf
- Preset Used: Custom
- Video:
- Audio:
- Bitrate:
- Encoding Time: 18:16:01
9/17/2009 3:37:39 PM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_3.prproj
- Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\New Pierre Video.avi
- Preset Used: NTSC DV
- Video:
- Audio:
- Bitrate:
- Encoding Time: 18:19:04
9/17/2009 3:40:43 PM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_4.prproj
- Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\Working Copy.wmv
- Preset Used: NTSC Source to Download 512kbps
- Video:
- Audio:
- Bitrate:
- Encoding Time: 18:22:58
9/17/2009 3:44:37 PM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_5.prproj
- Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\Working Copy.avi
- Preset Used: NTSC DV
- Video:
- Audio:
- Bitrate:
- Encoding Time: 18:26:09
9/17/2009 3:47:48 PM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_6.prproj
- Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\Working Copy.avi
- Preset Used: Custom
- Video:
- Audio:
- Bitrate:
- Encoding Time: 18:34:14
9/17/2009 3:55:52 PM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_7.prproj
- Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\Working Copy.pdf
- Preset Used: NTSC Source to 512kbps
- Video:
- Audio:
- Bitrate:
- Encoding Time: 18:36:22
9/17/2009 3:58:00 PM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.

Hello, this is terrible problem, which i found in CS 6 softwares ...
solution i found only working, is uninstall and reinstall full package.. but it is not all,
you need to do BRAND NEW admin account in windows, and install it there.
that means, i could not export after repair from encoder in my original account never more (!!)   .. this is really terrible way how to repair this issue, because :
1.by reinstalling of software, client WASTE HIS TIME
2.by necessity to begin work in another windows profile you again WASTE YOUR TIME because of learning and migrating all other profile modifications, which i see really unaccpetable. Adobe means, this solution of repair is ok, and they did not do till today any steps of creating some "clever" solution.
I ask everybody, who will meet this issue in future, guys, please, complain about this situation, give "BUG Report" to them, and write "feature request" to them , in the way of creating some repair tool, which check actual "broken" connections between encoder and premiere, which refuses to "take material" from it and encode, and REPAIR it automatically..
   I am not IT, but ..does it seems so hard to create this ? Adobe IT developers should know their systems, and should create such utility tool really easy.
Steps to reproduce bug:
1. i export anything by button "queue" from premiere to Encoder
2. Encoder will start encoding
3. Encoder does not show the window of media encoding (down left )
Results: sound of sheep occur,
in encoding error file is this reason of canceling the encoding :
01/02/2014 10:10:48 AM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
History of this problem and detailed description, HOW i did "repair" this. With wasting of app 2,5 days of my working time :
1. after repairing "error 5" problem , i solved it by reinstalling the suite from the new admin user profile (profile B) .
I continued my work on my normal working windows profile . (profile A)
Every cooperation (AE+Pr, export media via "queue" to Encoder) was working fine . . .
2. suddenly it stop working (without knowing any possible reason - i did not do installations )
and showed in error export log file :
"Could not read from the source. Please check if it has moved or been deleted."
3.repair via procedure(procedure "a"):
i did this procedure on the profile B (profile from last time installation of repairing problem error 5)
I did these steps :
a-uninstall master coll suite
b-i used Adobe cleaner tool (remove ALL)
c-removed raw directories in locations
•C:\Program Files\Adobe
•C:\Program Files(x86)\Adobe
•C:\Program Files\Common Files\Adobe
•C:\Program Files(x86)\Common Files\Adobe
•C:\ProgramData\Adobe
d-removed these links from registry file
•HKEY_LOCAL_MACHINE\SOFTWARE\Adobe
•HKEY_CURRENT_USER\Software\Adobe
•HKEY_LOCAL_MACH INE\SOFTWARE\Wow6432Node\Adobe
•HKEY_CURRENT_USER \Software\Wow6432Node\Adobe
e-restarted the PC
f- newly installed the Master Coll CS6
g-update the software
result of repair of "3" : problem still exists
4.Ok i find out after coordination with support, it should have been created ANOTHER NEW admin account.
4a:so i did the same procedure (uninstalling) in profile B
4b: and then i created brand new admin profile (profile C)for INSTALLATION of software
4c: restarted the pc (and did not updated it yet)
result :
==exporting of any sequence/raw/AE link video material from premiere via "queue" (Encoder) (profile C) : export WORKS
==exporting of any sequence/raw/AE link video material from premiere via "queue" (Encoder) (profile B) : export WORKS
==exporting of any sequence/raw/AE link video material from premiere via "queue" (Encoder) (profile A) : export DOES NOT WORK ! ! !
(in profile A, is possible to export some raw video material in encoder which is imported to it via "drag and drop)
problem i see:, i have my basic profile A, which i am interested to work, because of all my directory modifications are in there..
this issue should be some "broken" connections between encoder and premiere, which refuses to "take material" from it and encode.
what i expect :
to get from Adobe some repair tool, which automatically checks these connections and repair if necessary, without necessity of founding the new profile and reinstallation of whole software.. this is madness !
what i do NOT expect from Adobe:
to get from Adobe advice of kind : you have to reinstall full software in new admin profile. sorry , we do not know the solution, because we do not know, how do behave our software.

Media Encoder Fails to Launch (Mac)

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