Media encoder is killing my file

I have a windows video file that works fine when I run it.
I used the Adobe Media Encoder CS5.5 to try to convert it into flv format.
It attempts to load the file, but gives up, saying that the file has a bad header.
After that, the file HAS a bad header, and no longer works.
Luckily I had back up copies so I was able to replace the 12 +megabyte file.
I can reproduce the problem every time, using my back up copies.
The file is on line at http://www.slaithwaitemoonraking.org/images/movies/MoonRaking2.wmv
Other files encode to .flv with no problem, so it must be a problem this file alone.
Regardless of a file error, Media Encoder should not make changes to a file just by accessing it.
Has anyone else had this problem?

Can also confirm this on Windows7, although it doesn't happen when I import in into AME CS6 on the Mac. One clue might be the non-western characters that show up in the Inspector when I open it in Quicktime X, see attached screenshot.
I'll log a bug about AME altering the header of this file on Windows, we shouldn't be doing that...

Similar Messages

Premier Pro CC and Media Encoder crashing on long file export.

Please forgive the length of this inquiry. But it is complicated and has a lot of variables.
I have an hour long mixed format timeline both Red 3K footage and Black Magic ProRes 1080P footage that I want to make a DVD from and it takes forever and crashes half way through. I have tried doing it every way possible and the only way I was able to get even a partial export was using the "MPEG 2 DVD" export option in Premier CC. It goes fast at first telling me it will take about 2 hours but even though it starts quickly doing about 15 fps it slows down to less than 1 fps and finally just stops and crashes my Cuda Core enabled Macbook Pro Laptop.
I really don't know who to ask about this since there are so many different variables. I never had a problem like this on my MBP with PP6 on a 4K timeline exporting to DVD or Blue Ray or to H-264 or Even Prores. But I wasn't mixing formats either. But on this project the first 20-30 minutes of footage goes through fine in a couple of hours but something seems to be bogging down the system on longer projects. My work around was to break the project up into multiple exports and combining them on the DVD timeline but I can't do this on every project. I thought maybe it was a corrupted clip somewhere in the timeline but when I broke the timeline up into several parts I had no problems.
I did notice a dramatic variance in the time it took to export footage based on the sequence settings. A one minute timeline comprised Red 3K footage and ProRes 1080P footage Here are some sample export results:
From a Red raw 3K timeline 2880x1620 with 1080P Prores footage upscaled 150%)
to .m2v Mpeg 2 720x480 format    1:48 Minutes ***
to .mov Prores 422HQ 1080P                         22 Minutes
to .mov H.264 1080P                    22 Minutes
to .m2v Mpeg 2 1080P                                                22 Minutes
From a 1080P timeline Prores footage at 100% (Red footage downscaled to 67%)
to .m2v Mpeg 2 720x480 format                         13 Minutes
to .mov Prores 422HQ 1080P                             13 Minutes
to .mov H.264 1080P                                                             14 Minutes
to .m2v Mpeg 2 1080P                                                            14 Minutes
Since I am going to DVD, I chose the fastest option Red to m2v Mpeg 2 720x480 format which only took 1:48 per minute. Why? I have no idea. Maybe someone here knows the answer. But again these numbers are for a ONE MINUTE clip when I tried to convert the whole hour timeline to the 720x480.m2v DVD File the Red timeline froze my computer after several hours even though I had set sleep mode to “Never” and turned the display off manually and I had to convert it in multiple chunks. In 20-30 minute chunks it did go fast about 1:48 per minute like the test indicated. But I would like to be able to convert the whole hour and not to have to try to stitch the clips together in my DVD authoring program.
I don’t want to have to avoid using multiple formats on the same timeline or waste time transcoding everything to the same format.
Can anyone give me any suggestions as to why the computer is crashing or bogging down in long exports and what timeline settings I should be using?
I have plenty of room on my Scratch Disk and 8 Gig of RAM and according to my Activity Monitor during the export process have about 800 Meg of System Memory during export but the CPU Usage is 98% and in my Activity Monitor I see under “Process Name” ImporterRedServer flashing up at the top of the list about every second during export.
Why .720x480 mpeg DVD setting is so much faster than all the other export codecs?
And if there are any other settings I can use to get higher speed exports in HD? 14x1 seems a little slow especially since every time it crashes I have to start over.

Hi,
Since a long time I did not encounter the crash of Media encoder with
long file export.
But I take care of a lot of details before the export :
- clean up Media cache and Media Cache Files within PP CS6 and/or CC,
- delete all render files with Preview Files,
- rendering of sequences until the rendering is completed,
- PP CS6 and/or Pp CC opened during export to AME and/or Encore CS6,
I guessed to leave Adobe but this company remains the last with a
serious authoring software (Encore CS 6).
I tested :
- Avid Media Composer, Final Cut Pro X, both are very good software but
no really authoring software for these video editing softs.
Th only way is to "flood" Adobe with "bug reports" and "wish forms"
which are not very easy to use.
And also to call the Adobe support day by day until they send they
escalate the bug.
Le 16/05/2014 16:51, alainmaiki a écrit :
>
      Premier Pro CC and Media Encoder crashing on long file export.
created by alainmaiki <https://forums.adobe.com/people/alainmaiki> in
/Premiere Pro/ - View the full discussion
<https://forums.adobe.com/message/6384665#6384665>

Adobe Media Encoder CS4 converted FLV files have sound but no picture

Hi,
It would be great if anyone can help - I am using the latest trial version of Flash CS4. I have used the Media Encoder to convert mpg4 files to FLV however the resultant files play with sound but no picture - just a black screen. Is there a solution to this issue?

mostly this problem is caused by lacking of
some nessery codec. Which means when reencoding your video to flv, it can not generate the video.
Does Riva FLV encoder needs any extra codec? I am using Moyea Flash Video MX 6. It do not need any extra code. It needs in the former versions but in version 6 it can convert nearly any video format now.

I'm using CS6 Design Web & Prem. When I use Media Encoder to convert WMV file to FLV the top portio

Hi,
I'm using CS6 Design Web & Prem. When I use Media Encoder to convert WMV file to FLV the top portion of the video is not visible. How can I fix the issue?
Thanks!

It's a Windows Update bug:
WMV files corrupted on import or export
Mylenium

Using Adobe Media Encoder CS4 for MTS files

Hey everyone, I did some searching on this topic to no avail so here I am.
Anyway, I recently got an HD camcorder that records in 1080i AVCHD.
I have no problems getting the MTS files off of my camera but as I'm sure you can imagine, working with those files is a whole other issue.
I've found that Adobe Media Encoder CS4 works great in encoding these files to QuickTime format (.mov) but the problem is that the resulting file size is actually bigger than the original MTS file which is unacceptable, especially considering I'm encoding the files from 1920x1080 down to 1280x720.
Does anyone have any experience using AME CS4 to convert MTS files to a more workable 720p format for uploading to YouTube?
I've tried a number of different custom settings to no avail (where you see an "or" is where I've tried different options):
Format: QuickTime
Video Codec: MPEG4-Video or H.264
Quality: 100
Width: 1280
Height: 720
Frame Rate: 29.97 or 23.976
Field Type: Lower First or Upper First or Progressive
Aspect: Square Pixels (1.0)
I won't list the audio options because I don't think that has any bearing on my problem.
Any ideas as to why the encoded file sizes are actually larger than the MTS file sizes? Maybe AME CS4 is not what I should be using for this task?
Thanks for your help,
Tom

I figured it out.
If you select H.264 as the format you can then select YouTube Widescreen HD for the preset.
This will set everything up to convert your MTS file to 720p and reduce the file size by around 30% with little quality degradation in my experience so far.
The only problem I encountered was the video was kind of choppy when the camera panned but that was remedied by upping the frame rate from 24 to 29.97.
Hope this helps someone and if anyone has any suggestions to improve efficiency or reduce file size post it in here.

Adobe MEdia Encoder Crashes with big files inputed

Hello,
There isn't a forum for the Adobe Media Encoder, so I thought this would be a good spot. I am an after effects and Premiere user who likes the idea Adobe seems to have of using the media encoder to cover all my encoding needs.
My typical workflow, especially since these days I'm doing more shorter form animations, is to render out to a Quicktime Animation codec file as my main archive file. From there, output all the various different web versions, flv, etc from that core archive file. Since my projects usually aren't running more than 5 minutes, this leaves me with a nice 3 - 7gig file.
Problem: I'm running CS4 and the media encoder crashes when I input files that are in this file size range. The program locks up when I push start que, and then eventually crashes. Works fine with smaller size files that are about under a gig.
I can run a render out of after effects, which seems to be more stable. But I'd love to be able to use this great new tool.
Here's my machine specs if it helps:
PC
Intel Quad Core Q9550 @ 2.83 ghz
4gB RAM
Windows Vista 64 bit ultimate
All updates current for CS4 apps as of 01/30/08
Running Adobe Media Encoder V 4.01.078
Hard drives are nothing special. 7200 rpm western digital internal and external. I've tried all sorts of hard drive configurations, where the input is coming from, where it's going, etc. No difference.
I have been experimenting with using Lossless AVI's as my "uncompressed" archive file. Works well, but same crashing with the Media Encoder.
Also tried experimenting with frame size alterations during encoding, no difference there. Also, whatever the output codec is, be it FLV, H264, etc. no difference.
Anyone have any thoughts or have experienced similar issues? I hope all my MAC friends aren't right, seems like all my attempts to streamline my workflow with this CS4 and beefy PC combo are crashing and burning.
Anyone else feeling this pain, or have recommendations?
Thanks,

Thomas, thanks for your suggestions on Vista optimization. That Sheer Codec looks nice, but hard justify the cost when I've been working for years with essentially uncompressed codecs that work well. Will play more though to see if the cost would actually pay off in the long run though.
In general I made a decision that it was too early to throw in the towel on my old uncompressed codecs. The Quicktime animation codec has always been for me the safest, most universally accepted, and most reliable "uncompressed" codec. It's always worked in the past, not gonna give up just cuz media Encoder CS4 has troubles.
Mylenium, thanks for the reminder about the silly platform wars. I've always felt the same as you, but when I'm stressing sometimes the silly propaganda can get to me. Makes me forget that no matter what system ya got, it never works perfect!
Here's an update. I have trying my best to learn more about the bug and have come to some interesting realizations. The AME does work with larger files, just not the larger files that I had been using at the current moment. Older files of mine as big as 20GB can be inputed into AME with fine results.
This being said, it scratches out most of the RAM overload thoughts with AME.
The difference with my current files that were causing AME crashes: larger than a few GB, came from AE, had the 1.21 pixel aspect ratio metadata.
When I re-interpreted the file in AE into a square pixel aspect ratio, exported it, it was then successfully inputed into AME.
I have read just now that there were changes in After Effects widescreen pixel aspect ratio interpretation in CS4. Can this change be causing problems in my AME. Not positive, but I'm now thinking after many days of testing that the bug could have its roots somewhere in this ball park.
If anyone from Adobe is reading this, I would love any ideas you might have on this issue. In general, there is really no support for the Adobe Media Encoder itself. This is not good, considering how it is so necessary for AE and Premiere users like myself.
Thanks,

After Effects + Adobe Media Encoder + Flash = Most Random File Sizes Ever

Asking this question in this AE forum because I think more would have knowledge on the topic here than the Flash Forum.
I've heard that video compression is more of an art than a science... Could someone provide me some insight on the following?
-Created a 12 second, 30 FPS, 300x250 banner animation inside of After Effects
-Exported for FLV/Flash to be placed inside of a 300x250 .FLA
-Comps rendered directly from Adobe Media Encoder standalone instead of Render Queue in AE (for 2 pass .FLV's, and heard from various that .FLV's from render queue are not the prettiest at times).
I've always been under the impression that I would get smaller file sizes with SWF's externally linking to an FLV. If I do it this way, I end up with:
41 KB .SWF + 668 KB .FLV = 709 KB
However, if I EMBED the same 668 KB .FLV to the FLA's timeline (not using the flvPlayback component) I end up with a 381 KB file size!
I am just confused on the logic here, could someone explain the reasons for this? I always thought my file size would be bigger if it was embedded to the timeline.

Actually I think it's the tons of extra AS code that make linked players fatter. Never could make sense of the why and how myself, but you can find enough alternate free players/ skins (nonverblaster for instance, which I use) that are a lot leaner.
Mylenium

Adobe Media Encoder - Issue with exporting file

When I send a file to Adobe Media Encoder and I hit queue I get an error, "could not read from source file, please check if it has been moved or deleted".
The source file location that the AME is trying to use is C:\Users\User Name\AppData\local\temp\file name.prproj
Is this file location correct?
Why is not using my scratch disk file?
How do I change the file that AME is trying to use?
I have not been able to export a video since I have purchased Premiere CS4.
Any help with this would be greatly appreciated.

If you want a quick work-around do not try exporting from Premiere, just save and exit the project after you are through editing. Open AME and under File, select Add Premiere Pro Sequence, browse for your project file and click on it once--have patience Adobe's feedback here is lousy--your sequence will finally appear in the Sequence window, click on it and then click on OK. Select your Format,.Preset and Output location. If you want to tweak your settings just click on the Settings button. Then hit Start Queue.
Do you have the project on an external removable drive?

Media Encoder Fails to display file dialog

PP CS3 3.2
I have some video and I get media encoder to load properly.
No matter what settings I select, when I click OK to encode the video the window disappears for a moment, then reappears with no messages and the file and folder dialog never appears.
I have a fully registered version of CS3 on Windows XP SP2.
This is awfully frustrating since I am a long time PP 1.5 user and wanted to load up some video and jump right into getting it ready for the web.
Anyone with a similar problem or advice?

First thanks to everyone who has gone before me on this issue. I just ran into this problem for the first time.
I prepared a sequence named "Welcome/Intro" when I tried to use the media encoder I had the same problem discussed here. I do think that at least an error message would have been appropriate here. For the screen to just flicker and return rather than display the "File Dialogue" is really difficult to trouble-shoot. If I hadn't found this post I'd still be baffled. I have used PP for years and have never seen this issue before - I don't recall if I ever read about "forbidden" characters in Sequence Names.
Additionally because you can re-name the files you are exporting once you get the "File Dialogue" it seem that Adobe PP could allow you to progress to the dialogue screen and then allow the windows "invalid file name" error to handle the issue. Well, thanks to everyone again. I have not up-graded to CS4 - yet. I really would be interested to know how it is handled there - not that I'll ever use the "/" in a sequence name again.

Encoding PP 5.5 clips in Media Encoder results in empty files

I have several short clips that I send from PP 5.5 to the que in ME.
When I start the que in ME several of the clips (they are about 2 - 5 sec each) are encoded correctly, but some clips are just blanks.
The "ready" files are about half the size of what they should have been, and it looks like it is only the background thta has been encoded.
When I just go back to the timeline and do the procedure for exporting again, they normally encode fine - withot me having to do any changes in settings or else.
This is quite anoying - what could be wrong?
Reagrds,
Håkan

What version of Premiere Pro? Include the minor version number (e.g., Premiere Pro CS5.5 with the 5.5.2 update).
5.5.0
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
No updates avalible
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
Windows 7
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
HDV MPEG
If you are getting error message(s), what is the full text of the error message(s)?
No error messages
What were you doing when the problem occurred?
Encoding the clip as said above
Has this ever worked before?
It works for several of the files, but some of them does not encode properly
What other software are you running?
None during editing and encoding
Do you have any third-party effects or codecs installed?
No
Are you using Mercury Playback Engine GPU Acceleration?
Yes
Does the problem only happen with your final output, with previews, or both?
Only final output. When clip is enoceded again, to replace the clip that did not encode, the encoding is ok, even if I did not do anychanges, just did it again

Media Encoder making 4K output file 'blink'... What is going on?

Working off Premiere CC. I have a 4K sequence displaying two 1080p videos side-by-side to compare quality between HEVC and H.264. Effects includes dissolves, freeze frames, and word labels created with Premiere's title maker.
Watching all the way through in Premiere timeline on my new Mac Pro it works fine. All video loaded, audio playing back, everything is great.
Ctrl+M, settings include Quicktime, Apple ProRes 422 (HQ) (have also tried Uncompressed YUV 10 bit 4:2:2 as an alternative to no avail), 3840x2160, 29.97, Progressive, Square Pixels, check box on 'Render at Maximumm Depth and 'Use Maximum Render Quality'. Queue it up, hit play and the video encodes fine for a while. Then, during a random transition, the little preview monitor on the encoder starts blinking! Sometimes the top half of the screen, sometimes the entire screen. Upon review of the final output shows that the preview was telling the truth.
Help! What is going on?!

Hi bgmc101,
bgmc101 wrote:
Hello Kevin,
Thanks for getting back to me. It's not actually HEVC. We load in the uncompressed AVI clips into Premiere instead. If they were real HEVC then Premiere wouldn't even let me import them, yes?
Right! I was confused about how you even imported the footage.
bgmc101 wrote:
The blinking does not start until 50 seconds to a minute in, and randomly persists through the rest of the video. We've had to export 30 to 40 second segments of the video and stitch them together using our stuff... not the most favorable workflow.
Any ideas?
Are you exporting via the Export button (from Premiere Pro) or the Queue button (AME)? Does it work using the other method?
Thanks,
Kevin

Media Encoder does not use updated After Effects files

Hi,
I am working on a project using the new After Effects CC and Media Encoder. In previous versions (CS6) if I updated a file in After Effects, saved it and brought it back into Media Encoder the new rendered file would be fine.
Now it seems that I have to quit Media Encoder in order to get the refreshed composition from After Effects into the render queue, otherwise it just re-renders whatever the last version was.
Any thoughts?

Nothing to fix because nothing is broken. The programs wil ltake what they need and not beyond that or more to the point, what their internal infrastructure allows them to use. Many encoding tasks require strict linear processing as do many effects in AE, which severely limits the ability to use multiple cores/ processors no matter what. Furthermore things like linear file access in clip based formats would furtehr compound the issue. And finally, naturally it matters a lot what's going on in your projects. If your footage loads slowly, move it to a faster disk. if it's compressed, uncompress/ convert it. If you use slow effects, substitute them with faster commercial third-party plug-ins. if you render to clips, redner to image sequences. The list for potential optimization could go on and on, but suffice it to say that none of this involves just pushing a magic button or checking a specific option. you need to learn these things and tweak them based on experience.
Mylenium

FLV file not opening up in media encoder

I am on a unique job where we are trying to figure out our workflow for video live and on-demand production. Basically, we will be streaming live video during the day and then we would then like to post the video that just went live and have it available in our on-demand archives. For our on-demand, we have to have 3 different flv files at 3 different bitrates since we have no idea what our audience's individual computer/internet can handle.
Because we are doing a high volume of video for this job over the course of two weeks, I am trying to streamline our workflow so that my editors don't have to deal with long hours of babysitting a computer while it is encoding. Because we have to go from injesting DV footage, then exporting QT, and compressor to make it a H.264 file since Media Encoder cannot read FCP QT files, and then into media encoder to make it to flv. That is a lot of steps to be taking. We also have lots of other things to edit aside from the live material.
We ourselves are sending out the video live on line, so permission is not an issue and we are not ripping off things off of big network websites at all. You see, the video is encoding as it is going out and I found a way to record the flv video and maintain it in flv format. However, we would just like to trim the heads and tails for the on-demand version as well create two other flv versions with a different bit rate.
For some reason, when I open the flv file that we recorded, media encoder does not see anything. I took that same test flv file and put it in three different media players/compression software. The flv opens in media streamclip, Adobe Media Player, and Sorensen Squeeze, so I don't understand why you don't see anything when it is in Media Encoder.
I was even able to trim and re-compress the recorded flv to a lower bitrate flv file. I don't really want to use Sorensen because I tested versus Media Encoder and it is really slow compared to Media Encoder. Can someone help me?
Thanks in advanced.
Michelle

I don't think that Adobe's Media Encoder can open FLV files at all, it only creates them.
Alternatively you can use some of the tools below to top & tail your videofiles:
- After Effects CS4
- Premiere CS4
- RichFLV (www.richapps.de)
Regarding workflow, have you looked into Adobe's Flash Media Encoding Server?

"Adobe Adobe Media Encoder Preview Files" folder full ?

Hello,
I'm on latest version of both Premiere and Media Encoder, I'm working on PC/7 (64bits)/i7/Cuda,
What is "Adobe Adobe Media Encoder Preview Files" folder ?
C:\Users\XXXXX\Documents\Adobe\Adobe Media Encoder\Adobe Adobe Media Encoder Preview Files\7.PRV
How to purge it NOT manually ? Why is it created ? How to deplace it or remove it ?
I've plenty of videos into my batch, and as soon as this folder is full, it's not exporting anymore. Even if all the old previewes are used and exported, they are not removed or automaticly deleted.
I've tried to move this folder of my D: through adobe media encoder preferences... impossible to find its reference somewhere.
If you have any idea, thanks a lot
Donald
Bonjour,
je suis sous la dernière version de Media Encoder CC 7.2.2.29 (je suis abonné au Cloud) et j'exporte via file d'attente sous premiere CC.
J'ai le dossier suivant :
C:\Users\XXXXX\Documents\Adobe\Adobe Media Encoder\Adobe Adobe Media Encoder Preview Files\7.PRV
qui s'engorge et ne se vide jamais, et donc sature mon disque dur OS et software sous C:
Je n'arrive pas à délocaliser ce dossier, via les préférences de Media Encoder par exemple.
D'ailleurs, je me demande même le pourquoi de son existence, et encore plus, pourquoi ne se vide-t-il pas lui même lorsque l'exportation est finie.
J'ai un batch de vidéos énorme à exporter, du coup, il sature le C: et du coup, je me lève le matin et seulement la moitié de mes exportations sont faites. Sympa pour mes deadlines.
A noter que :
- via les préférences de media encoder, j'ai désactivé les previews (la petite fenêtre qui permet de voir l'évolution et progression de la vidéo sous encoder), ça change rien.
- ce dossier ne se remplit évidemment pas, lorsque j'exporte directement via Premiere, sans passer par la liste d'attente de media encoder ("exporter" et non "file d'attente" donc.)
- je coche systématiquement sous premiere "rendu à la résolution maximale", "utiliser la qualité de rendu maximal" (jamais compris le pourquoi de ces deux trucs d'ailleurs, j'ai jamais l'impression que ça changeait un truc) et "utilisez les prévisualisations" (qui sont déjà rendues en vert, évidemment)
Merci pour vos lumières !

Hello,
I'm on latest version of both Premiere and Media Encoder, I'm working on PC/7 (64bits)/i7/Cuda,
What is "Adobe Adobe Media Encoder Preview Files" folder ?
C:\Users\XXXXX\Documents\Adobe\Adobe Media Encoder\Adobe Adobe Media Encoder Preview Files\7.PRV
How to purge it NOT manually ? Why is it created ? How to deplace it or remove it ?
I've plenty of videos into my batch, and as soon as this folder is full, it's not exporting anymore. Even if all the old previewes are used and exported, they are not removed or automaticly deleted.
I've tried to move this folder of my D: through adobe media encoder preferences... impossible to find its reference somewhere.
If you have any idea, thanks a lot
Donald
Bonjour,
je suis sous la dernière version de Media Encoder CC 7.2.2.29 (je suis abonné au Cloud) et j'exporte via file d'attente sous premiere CC.
J'ai le dossier suivant :
C:\Users\XXXXX\Documents\Adobe\Adobe Media Encoder\Adobe Adobe Media Encoder Preview Files\7.PRV
qui s'engorge et ne se vide jamais, et donc sature mon disque dur OS et software sous C:
Je n'arrive pas à délocaliser ce dossier, via les préférences de Media Encoder par exemple.
D'ailleurs, je me demande même le pourquoi de son existence, et encore plus, pourquoi ne se vide-t-il pas lui même lorsque l'exportation est finie.
J'ai un batch de vidéos énorme à exporter, du coup, il sature le C: et du coup, je me lève le matin et seulement la moitié de mes exportations sont faites. Sympa pour mes deadlines.
A noter que :
- via les préférences de media encoder, j'ai désactivé les previews (la petite fenêtre qui permet de voir l'évolution et progression de la vidéo sous encoder), ça change rien.
- ce dossier ne se remplit évidemment pas, lorsque j'exporte directement via Premiere, sans passer par la liste d'attente de media encoder ("exporter" et non "file d'attente" donc.)
- je coche systématiquement sous premiere "rendu à la résolution maximale", "utiliser la qualité de rendu maximal" (jamais compris le pourquoi de ces deux trucs d'ailleurs, j'ai jamais l'impression que ça changeait un truc) et "utilisez les prévisualisations" (qui sont déjà rendues en vert, évidemment)
Merci pour vos lumières !

Adobe Media Encoder different audio file to video file.

Hello,
I've been encoding files from several different DVD's and when I play the encoded file the video is correct but the audio is from a completely different file. This is I am assuming is because the file names on the DVD's are the same i.e. VTS_01_1.. etc. When I realised it was doing this I permanently deleted the incorrectly encoded files, sorted all of the correctly encoded files into seperate folders for each DVD. This did not work even though media encoder was creating new file names for each file it encoded. I then re-named all of the correct files and re-named the files that I was about to encode. I have also cleared the media cache database. The files on the DVD's are fine and play as they should with the correct audio. What do I need to do to get the files to encode with the correct audio?!!! Thank you!

Try this - in Project Bin, right-click the clip in question and select "Make Offline". Then right-click again and choose "Link Media" and point it to the correct source file. Could be that the pointers got all confused as like you said, as sources had the same names.
If that fails to resolve the problem - cleaning the Media Cache only works for projects that no longer exist, or are on a drive that is disconnected. Assuming that maybe the Conformed audio that is being used in the background is messed up, try this - close Premiere, then RENAME the project file, for instance add an "x" to beginning of filename. Now open Premiere (new project), then clean the cache again. Since it can't find your project, it should then remove all temp renders from the drive for that project.
Next, rename project to original name and open and it should conform audio again as if just adding media for the first time. Hopefully for correct clips this time, if you have moved media around on drive to eliminate overlap of file names.
Jeff Pulera
Safe Harbor Computers

Media encoder is killing my file

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