Media Encoder is Missing

Hi,
Have an Adobe Creative Cloud subscription and had previously installed the 'Premiere Pro CS6 Family' from the Application Manager along with Encore, Speedgrade etc. and Media Encoder was installed as part of this.
Being honest...the applications scared me so I didn't think that I would use them so uninstalled Premiere etc. along with Media Encoder.  A couple of Adobe UK guys came into work the other day and gave an overview on Premiere so I wanted to give it another go.
Have installed it tonight along with Speedgrade and Encore and Media Encoder is not installed anywhere.  Have looked in all the usual places (Applications Folder etc.) and it definitely hasn't installed itself, doing a spotlight search doesn't yield any results either.
Just wondering if you can offer some suggestions on how to get it reinstalled?
Am running on Mac OS X 10.8.2.
Thanks,
John

Try this first: http://helpx.adobe.com/premiere-pro/kb/features-presets-missing-premiere-pro.html

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    ACM     FmtTag: 0x2001                       
    ACM     FmtTag: 0x3313         ffdshow Audio Decoder     msacm.avis     0x00200000     quartz.dll --> ff_acm.acm
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    DSH     Audio     Decrypt/Tag     {C4C4C4F2-0049-4E2B-98FB-9537F6CE516D}     0x00600000     EncDec.dll
    DSH     Avi     AVI Splitter     {1B544C20-FD0B-11CE-8C63-00AA0044B51E}     0x00600000     quartz.dll
    DSH     FmtTag: 0x00ff         "MainConcept (Adobe2) AAC Decoder"     {214CD0D1-FC06-41B1-8BB8-84DA4CFB17D9}     0x00600000     ** File Missing: "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2daac.ax"
    DSH          Snell & Wilcox MXF Sequencer     {2324FCBA-6BFF-4BEB-8BD8-41EE49E3511A}     0x00600000     swdsmxf.dll
    DSH      RV20         MPC - RealVideo Decoder     {238D0F23-5DC9-45A6-9BE2-666160C324DD}     0x00600000     RealMediaSplitter.ax
    DSH     None     MONOGRAM AMR Splitter     {24FA7933-FE18-46A9-914A-C2AA0DBACE93}     0x00600000     mmamr.ax
    DSH     DOLBY_AC3     AC3 Parser Filter     {280A3020-86CF-11D1-ABE6-00A0C905F375}     0x00600000     mpg2splt.ax
    DSH     MJPG     MJPEG Decompressor     {301056D0-6DFF-11D2-9EEB-006008039E37}     0x00600000     quartz.dll
    DSH     Stream     MPC - FLV Splitter (Gabest)     {47E792CF-0BBE-4F7A-859C-194B0768650A}     0x00600000     FLVSplitter.ax
    DSH     AMR     MONOGRAM AMR Decoder     {50DDA33E-C529-4343-9689-338ADC793BB5}     0x00600000     mmamr.ax
    DSH     Stream     MPC - MP4 Splitter     {61F47056-E400-43D3-AF1E-AB7DFFD4C4AD}     0x00600000     MP4Splitter.dll
    DSH     Audio     ACM Wrapper     {6A08CF80-0E18-11CF-A24D-0020AFD79767}     0x00600000     quartz.dll
    DSH     Audio     madFlac Decoder     {6B257121-CBB6-46B3-ABFA-B14DFA98C4A6}     0x00600000     madFlac.ax
    DSH     AUXLine21Data     Line 21 Decoder     {6E8D4A20-310C-11D0-B79A-00AA003767A7}     0x00600000     qdvd.dll
    DSH     VPVBI     VBI Surface Allocator     {814B9800-1C88-11D1-BAD9-00609744111A}     0x00600000     vbisurf.ax
    DSH      14_4         MPC - RealAudio Decoder     {941A4793-A705-4312-8DFC-C11CA05F397E}     0x00600000     RealMediaSplitter.ax
    DSH     PCM     MONOGRAM AMR Encoder     {99735894-CAF4-488B-8275-B8CB1998216E}     0x00600000     mmamr.ax
    DSH     AMR     MONOGRAM AMR Mux     {AAA4AACD-FD95-4240-9C45-9EB98E5DAC52}     0x00600000     mmamr.ax
    DSH     MPEG2_TRANSPORT     MPEG-2 Demultiplexer     {AFB6C280-2C41-11D3-8A60-0000F81E0E4A}     0x00600000     mpg2splt.ax
    DSH     Video     Snell & Wilcox MXF Mux     {CD8BE133-192C-4C33-BD4A-E56E89E399ED}     0x00600000     swdsmxf.dll
    DSH     Stream     MPC - MPEG4 Video Splitter     {D3D9D58B-45B5-48AB-B199-B8C40560AEC7}     0x00600000     MP4Splitter.dll
    DSH     DVSD     MainConcept DVCPro HD Video Decoder     {D65A3700-F119-49ED-838B-65CCB897AC15}     0x00600000     mcdsdvprohd.ax
    DSH     MPEG1System     MPEG-I Stream Splitter     {336475D0-942A-11CE-A870-00AA002FEAB5}     0x00600000     quartz.dll
    DSH     DVSD     DV Splitter     {4EB31670-9FC6-11CF-AF6E-00AA00B67A42}     0x00600000     qdv.dll
    DSH     VBI     VBI Codec     {370A1D5D-DDEB-418C-81CD-189E0D4FA443}     0x00600000     VBICodec.ax
    DSH     MPEG2_PROGRAM     MPEG-2 Splitter     {3AE86B20-7BE8-11D1-ABE6-00A0C905F375}     0x005fffff     mpg2splt.ax
    DSH     DOLBY_AC3     Microsoft DTV-DVD Audio Decoder     {E1F1A0B8-BEEE-490D-BA7C-066C40B5E2B9}     0x005fffff     msmpeg2adec.dll
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    DSH     RGB8     Color Space Converter     {1643E180-90F5-11CE-97D5-00AA0055595A}     0x00400001     quartz.dll
    DSH      DMB1         MainConcept MJ2 Video Decoder     {3BA3A89F-4A48-4E18-A9A6-0155BCB1A1A2}     0x00400001     mcmj2d.ax
    DSH     MPEG2_VIDEO     Palm MPEG Video Decode Filter     {D6CC0F3E-99BF-4254-9FB8-AD60FFF4B4BA}     0x00400000     palm2.ax
    DSH     DVD_LPCM_AUDIO     Palm MPEG PCM Decode Filter     {10D0B17D-0019-49D4-B1D9-ACD1B30AAEB0}     0x00400000     palm2.ax
    DSH     MPEG2_AUDIO     Palm MPEG Audio Decode Filter     {25204FFA-24C8-44A4-87A9-D9E224D44FB1}     0x00400000     palm2.ax
    DSH     MPEG2_TRANSPORT     Palm Demux Filter     {BE2CF8A7-08CE-4A2C-9A25-FD726A999196}     0x00400000     palm2.ax
    DSH      QDMC         Nero QuickTime(tm) Audio Decoder     {D6D8A64E-F9F7-4685-9757-7338077234D8}     0x00400000     ** File Missing: C:\Program Files (x86)\VistaCodecPack\filters\NeQTDec.ax
    DSH     RGB8     VGA 16 Color Ditherer     {1DA08500-9EDC-11CF-BC10-00AA00AC74F6}     0x00400000     quartz.dll
    DSH     Stream     SAMI (CC) Parser     {33FACFE0-A9BE-11D0-A520-00A0D10129C0}     0x00400000     quartz.dll
    DSH      ZYGO         Nero QuickTime(tm) Video Decoder     {470157A6-BFEA-4DF8-A8A7-12CE5EF33AE7}     0x00400000     ** File Missing: C:\Program Files (x86)\VistaCodecPack\filters\NeQTDec.ax
    DSH     Stream     Haali Media Splitter (AR)     {564FD788-86C9-4444-971E-CC4A243DA150}     0x00400000     splitter.ax
    DSH      FLV4         FLV4 Video Decoder     {7CEEEECF-3FEE-4548-B529-C254CAF4D182}     0x00400000     FLVSplitter.ax
    DSH     WAVE     Wave Parser     {D51BD5A1-7548-11CF-A520-0080C77EF58A}     0x00400000     quartz.dll
    DSH     Midi     MIDI Parser     {D51BD5A2-7548-11CF-A520-0080C77EF58A}     0x00400000     quartz.dll
    DSH     Stream     Multi-file Parser     {D51BD5A3-7548-11CF-A520-0080C77EF58A}     0x00400000     quartz.dll
    DSH     File     File stream renderer     {D51BD5A5-7548-11CF-A520-0080C77EF58A}     0x00400000     quartz.dll
    DSH     None     MainConcept Stream Parser     {DEE56715-7081-4D57-91A7-984AE2712268}     0x00400000     mcmpgdmx.ax
    DSH     Avi     AVI Mux     {E2510970-F137-11CE-8B67-00AA00A3F1A6}     0x00200000     qcap.dll
    DSH     Video     Haali Video Sink     {F13D3732-96BD-4108-AFEB-E85F68FF64DC}     0x00200000     splitter.ax
    DSH     RGB32     Haali Video Renderer     {760A8F35-97E7-479D-AAF5-DA9EFF95D751}     0x00200000     dxr.dll
    DSH          File writer     {8596E5F0-0DA5-11D0-BD21-00A0C911CE86}     0x00200000     qcap.dll
    DSH          Haali Matroska Muxer     {A28F324B-DDC5-4999-AA25-D3A7E25EF7A8}     0x00200000     splitter.ax
    DSH          Dump     {D517CC93-7066-4D06-A2AF-2F4298738C2A}     0x00200000     DvFileWriter.prm
    DSH     YV12     ffdshow subtitles filter     {DBF9000E-F08C-4858-B769-C914A0FBB1D7}     0x00200000     ffdshow.ax
    DSH     YV12     "MainConcept (Adobe2) H.264 Encoder"     {FF890B51-A4C5-4B19-87CF-65D86EC12F1C}     0x00200000     ** File Missing: "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2esh264.ax"
    DSH     YV12     ffdshow raw video filter     {0B390488-D80F-4A68-8408-48DC199F0E97}     0x00200000     ffdshow.ax
    DSH     Video     "MainConcept (Adobe2) MPEG Encoder"     {25AD5750-4DE0-4CF8-952A-2AEF53AC4321}     0x00200000     ** File Missing: "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2mcesmpeg.ax"
    DSH     YUY2     Microsoft MPEG-2 Encoder     {5F5AFF4A-2F7F-4279-88C2-CD88EB39D144}     0x00200000     msmpeg2enc.dll
    DSH     Video     MainConcept DVCPro Video Encoder     {DAAB9101-8E18-477B-AA15-C6A044A192CF}     0x00200000     mcdsdvpro.ax
    DSH          Canopus Null Filter     {EC07AFD6-635A-42F9-ABE4-C4ECD1ADF696}     0x00200000     CnpsNull.ax
    DSH          Infinite Pin Tee Filter     {F8388A40-D5BB-11D0-BE5A-0080C706568E}     0x00200000     qcap.dll
    DSH     YUY2     Canopus HQ Encoder     {F891D31F-209D-4AF8-AEBC-FF2472BC14C3}     0x00200000     csdshowcodc.dll
    DSH     RGB24     "MainConcept (Adobe2) H.264/AVC Video Encoder"     {FF890B61-A4C5-4B19-87CF-65D86EC12F1C}     0x00200000     ** File Missing: "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2evh264.ax"
    DSH     Audio     IL FL Studio DXi     {1989C251-CAF3-4B79-BDBF-4FDB82AEF383}     0x00200000     FLSTUD~2.DLL
    DSH     Audio     iZotope RX Declipper     {411EE68B-1A83-404C-948B-5EC9C647367B}     0x00200000     iZRXDeclipperDXHook.dll
    DSH     Audio     IL Multi FL Studio DXi     {499755CF-C66A-4B9E-A834-0182BDAEF6E0}     0x00200000     FLSTUD~1.DLL
    DSH     Audio     iZotope RX Declicker     {6B2B8B94-E352-4060-BE40-5C5A72F10F64}     0x00200000     iZRXDeclickerDXHook.dll
    DSH     Audio     iZotope RX Denoiser     {836D6F05-EE4F-4CB7-AB11-0E672723E8A7}     0x00200000     iZRXDenoiserDXHook.dll
    DSH     Audio     iZotope RX Spectral Repair     {A479D352-6149-4EBD-8BD2-25222660954E}     0x00200000     iZRXSpectralRepairDXHook.dll
    DSH     Audio     iZotope RX Hum Removal     {BE8E1706-5710-48EC-BEA3-29B716753674}     0x00200000     iZRXHumRemovalDXHook.dll
    DSH     RGB24     "MainConcept (Adobe2) MPEG Video Encoder"     {25AD5760-4DE0-4CF8-952A-2AEF53AC4321}     0x00200000     ** File Missing: "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2mcevmpeg.ax"
    DSH     Video     MainConcept DVCPro HD Video Encoder     {D65A3701-F119-49ED-838B-65CCB897AC15}     0x00200000     mcdsdvprohd.ax
    DSH     PCM     "MainConcept (Adobe2) MPEG Audio Encoder"     {25AD5770-4DE0-4CF8-952A-2AEF53AC4321}     0x00200000     ** File Missing: "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2mceampeg.ax"
    DSH     Audio     ffdshow Audio Decoder     {6A08CF80-0E18-11CF-A24D-0020AFD79767}     0x00200000     quartz.dll
    DSH     Audio     IMA ADPCM     {6A08CF80-0E18-11CF-A24D-0020AFD79767}     0x00200000     quartz.dll
    DSH     Audio     PCM     {6A08CF80-0E18-11CF-A24D-0020AFD79767}     0x00200000     quartz.dll
    DSH     Audio     Ogg Vorbis (mode1)     {6A08CF80-0E18-11CF-A24D-0020AFD79767}     0x00200000     quartz.dll
    DSH     Audio     Ogg Vorbis (mode2)     {6A08CF80-0E18-11CF-A24D-0020AFD79767}     0x00200000     quartz.dll
    DSH     Audio     Ogg Vorbis (mode3)     {6A08CF80-0E18-11CF-A24D-0020AFD79767}     0x00200000     quartz.dll
    DSH     Audio     Ogg Vorbis (mode1+)     {6A08CF80-0E18-11CF-A24D-0020AFD79767}     0x00200000     quartz.dll
    DSH     Audio     Ogg Vorbis (mode2+)     {6A08CF80-0E18-11CF-A24D-0020AFD79767}     0x00200000     quartz.dll
    DSH     Audio     Ogg Vorbis (mode3+)     {6A08CF80-0E18-11CF-A24D-0020AFD79767}     0x00200000     quartz.dll
    DSH     Audio     Microsoft ADPCM     {6A08CF80-0E18-11CF-A24D-0020AFD79767}     0x00200000     quartz.dll
    DSH     Audio     GSM 6.10     {6A08CF80-0E18-11CF-A24D-0020AFD79767}     0x00200000     quartz.dll
    DSH     Audio     CCITT A-Law     {6A08CF80-0E18-11CF-A24D-0020AFD79767}     0x00200000     quartz.dll
    DSH     Audio     CCITT u-Law     {6A08CF80-0E18-11CF-A24D-0020AFD79767}     0x00200000     quartz.dll
    DSH     Audio     AC3     {6A08CF80-0E18-11CF-A24D-0020AFD79767}     0x00200000     quartz.dll
    DSH     Audio     DTS     {6A08CF80-0E18-11CF-A24D-0020AFD79767}     0x00200000     quartz.dll
    DSH     Audio     MPEG Layer-3     {6A08CF80-0E18-11CF-A24D-0020AFD79767}     0x00200000     quartz.dll
    DSH          Avid DVBuffers     {06C373C1-D83C-43E6-8BDB-081C93AA323B}     0x00200000     DVBuffers.ax
    DSH     Video     Canopus Stride     {0E385C4C-DB85-4353-AECA-CEDBBA9CCB45}     0x00200000     cStride.ax
    DSH     Audio     MeiWaveOut     {1D1F7B8C-82C6-4349-9D8E-D8896FC6DE11}     0x00200000     MeiWaveOut.ax
    DSH     MPEG1Video     "MainConcept (Adobe2) MPEG Multiplexer"     {25AD5780-4DE0-4CF8-952A-2AEF53AC4321}     0x00200000     ** File Missing: "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2mcmuxmpeg.ax"
    DSH     MPEG1Video     MainConcept MPEG Multiplexer     {2BE4D180-6F2E-4B3A-B0BD-E880917238DC}     0x00200000     mcmuxmpeg.ax
    DSH     YUY2     Microsoft MPEG-2 Video Encoder     {42150CD9-CA9A-4EA5-9939-30EE037F6E74}     0x00200000     msmpeg2enc.dll
    DSH     Video     Disk Record Queue     {5BB4BE4A-09B3-4689-BB4B-6F33E1E82797}     0x00200000     wmedque.dll
    DSH     IYUV     Color Converter     {637E3E39-462F-477E-9DAF-F07B9B1C00D2}     0x00200000     declrds.ax
    DSH     Audio     MeiPan     {71A93105-4848-4427-825A-4913CFCD57B2}     0x00200000     MeiPan.ax
    DSH          Panasonic DIF Reader     {7E8C1BF8-343C-41DA-A48E-CB6AA5F7F3CD}     0x00200000     PFDIFReader.ax
    DSH     Video     Overlay Mixer2     {A0025E90-E45B-11D1-ABE9-00A0C905F375}     0x00200000     qdvd.dll
    DSH     Video     Canopus Color Space Converter     {AA6ABA99-00B6-4D5D-941E-6BBAED05B66F}     0x00200000     Colsconv.ax
    DSH     PCM     Microsoft MPEG-2 Audio Encoder     {ACD453BC-C58A-44D1-BBF5-BFB325BE2D78}     0x00200000     msmpeg2enc.dll
    DSH     TELETEXT     WST Pager     {AD6C8934-F31B-4F43-B5E4-0541C1452F6F}     0x00200000     WSTPager.ax
    DSH     Audio     ffdshow Audio Processor     {B86F6BEE-E7C0-4D03-8D52-5B4430CF6C88}     0x00200000     ffdshow.ax
    DSH          SampleGrabber     {C1F400A0-3F08-11D3-9F0B-006008039E37}     0x00200000     qedit.dll
    DSH     PCM     Microsoft AC3 Encoder     {C6B400E2-20A7-4E58-A2FE-24619682CE6C}     0x00200000     msac3enc.dll
    DSH          MainConcept MPEG Multiplexer-Plus     {CFD28198-115C-4606-BD64-27A7E0051D2A}     0x00200000     mcmpeg2mux.ax
    DSH     Stream     TS Strider     {D48D3155-4688-49B3-B29E-081CDC31809C}     0x00200000     ** File Missing: C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\Plug-ins\Common\TSStrider.dll
    DSH     Video     DvPlayTee     {2993E5DD-6A61-4776-B0FC-AFC4BE152D7C}     0x00200000     ** File Missing: C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\Plug-ins\Common\DXDVSupport.dll
    DSH     Video     Smart Tee     {CC58E280-8AA1-11D1-B3F1-00AA003761C5}     0x00200000     qcap.dll
    DSH          Closed Captions Analysis Filter     {3D07A539-35CA-447C-9B05-8D85CE924F9E}     0x00200000     cca.dll
    DSH     YV12     ffdshow video encoder     {4DB2B5D9-4556-4340-B189-AD20110D953F}     0x00100000     ffdshow.ax
    DSH     PCM     "MainConcept (Adobe2) AAC Encoder"     {866DFE40-5582-4FA6-B4BC-665781A007E6}     0x00100000     ** File Missing: "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2eaac.ax"
    REND          RDP DShow Redirection Filter     {AB9D6472-752F-43F6-B29E-61207BDA8E06}     0xffffffff     DShowRdpFilter.dll
    REND     YUY2     DirectVobSub (auto-loading version)     {9852A670-F845-491B-9BE6-EBD841B8A613}     0x00800002     VSFilter.dll
    REND     ScriptCommand     Internal Script Command Renderer     {48025243-2D39-11CE-875D-00608CB78066}     0x00800001     quartz.dll
    REND     Video     Video Renderer     {6BC1CFFA-8FC1-4261-AC22-CFB4CC38DB50}     0x00800001     quartz.dll
    REND     Midi     Default MidiOut Device     {07B65360-C445-11CE-AFDE-00AA006C14F4}     0x00800000     quartz.dll
    REND     PCM     Default DirectSound Device     {79376820-07D0-11CF-A24D-0020AFD79767}     0x00800000     quartz.dll
    REND     Video     Video Renderer     {70E102B0-5556-11CE-97C0-00AA0055595A}     0x00400000     quartz.dll
    REND     Video     Enhanced Video Renderer     {FA10746C-9B63-4B6C-BC49-FC300EA5F256}     0x00200000     evr.dll
    REND     Midi     Microsoft GS Wavetable Synth     {07B65360-C445-11CE-AFDE-00AA006C14F4}     0x00200000     quartz.dll
    REND     Audio     Speakers (Realtek High Definiti     {E30629D1-27E5-11CE-875D-00608CB78066}     0x00200000     quartz.dll
    REND     Audio     Default WaveOut Device     {E30629D1-27E5-11CE-875D-00608CB78066}     0x00200000     quartz.dll
    REND     PCM     DirectSound: Realtek Digital Output (Realtek High Definition Audio)     {79376820-07D0-11CF-A24D-0020AFD79767}     0x00200000     quartz.dll
    REND     PCM     DirectSound: Realtek HDMI Output (Realtek High Definition Audio)     {79376820-07D0-11CF-A24D-0020AFD79767}     0x00200000     quartz.dll
    REND     PCM     DirectSound: Speakers (Realtek High Definition Audio)     {79376820-07D0-11CF-A24D-0020AFD79767}     0x00200000     quartz.dll
    REND     Audio     Realtek Digital Output (Realtek     {E30629D1-27E5-11CE-875D-00608CB78066}     0x00200000     quartz.dll
    REND     Audio     Realtek HDMI Output (Realtek Hi     {E30629D1-27E5-11CE-875D-00608CB78066}     0x00200000     quartz.dll
    REND     Video     Video Mixing Renderer 9     {51B4ABF3-748F-4E3B-A276-C828330E926A}     0x00200000     quartz.dll
    REND          Null Renderer     {C1F400A4-3F08-11D3-9F0B-006008039E37}     0x00200000     qedit.dll
    REND     YUY2     DirectVobSub     {93A22E7A-5091-45EF-BA61-6DA26156A5D0}     0x00200000     VSFilter.dll
    VFW     CDV5     DVCPRO50     vidc.cdv5     0x00200000     quartz.dll --> cdv5codc.dll
    VFW     CDVC     Canopus DV     vidc.cdvc     0x00200000     quartz.dll --> cdvccodc.dll
    VFW     CDVH     DVCPRO HD     vidc.cdvh     0x00200000     quartz.dll --> cdvhcodc.dll
    VFW     CLLC     Canopus Lossless     vidc.cllc     0x00200000     quartz.dll --> cllccodc.dll
    VFW     CUVC     Canopus HQ     vidc.cuvc     0x00200000     quartz.dll --> cuvccodc.dll
    VFW     CVID     Cinepak Codec by Radius     vidc.cvid     0x00200000     quartz.dll --> iccvid.dll
    VFW     FFDS     ffdshow Video Codec     vidc.ffds     0x00200000     quartz.dll --> ff_vfw.dll
    VFW     I420     Intel IYUV codec     vidc.i420     0x00200000     quartz.dll --> iyuv_32.dll
    VFW     IYUV     Intel IYUV codec     vidc.iyuv     0x00200000     quartz.dll --> iyuv_32.dll
    VFW     MRLE     Microsoft RLE     vidc.mrle     0x00200000     quartz.dll --> msrle32.dll
    VFW     MSVC     Microsoft Video 1     vidc.msvc     0x00200000     quartz.dll --> msvidc32.dll
    VFW     PDAD     proDAD Codec     vidc.pdad     0x00200000     ** File Missing: prodad-codec.dll
    VFW     XVID     Xvid MPEG-4 Codec     vidc.xvid     0x00200000     quartz.dll --> xvidvfw.dll

  • Adobe Media Encoder CS4 - Missing audio at the end of clips?

    I'm running AME CS4 in conjunction with a Matrox H.264 accelerator card for MP4 encoding. Source material is .m2t and output is 720p as per YouTube spec.
    I've been noticing recently that every other encoding job will chop a second or two of the audio from the end of the clip. ie. The audio will be fine until the last second or two of the clip, which is completely missing.
    I'm lost when trying to figure out where to start troubleshooting. On a side note, I have noticed the same behaviour when transcoding .m2t files within Encore, which was part of the production bundle.
    Any ideas? Thanks in advance!

    I cannot guarantee that it is not a software issue. Sometimes Matrox is an easy "target." However, with several other Matrox users having similar issues, it does seem that Matrox might be the common element.
    One of the issues with troubleshooting Matrox issues with PrPro is that few of the normal responders here have Matrox. Many tried the cards, and most unplugged them for various reasons. Some, like me, have never used them. That kind of limits the responses here, unless a Matrox-user, who has addressed such issues successfully, drops by with some tips.
    Good luck, and please update the thread, especially if you do get a "fix." Others will benefit, and I will learn something new!
    Hunt

  • Media Encoder cs4 install issue

    Hello everyone
    i was trying to install master collection cs4 in a custom location. and after i finish install all package, it appears that the media encoder is missing.
    As i tried to uninstall and reinstall it again, it cannot be installed still, so I was wondering if there has anyone who can help me with this?
    Thank you in advance.

    Be advised that this installer bug caused another bug (in CS5--again, I'm not that familiar with CS4) where the updater kept reporting that a patch was available after it had already been installed. Here's the relevant thread, with a couple of workarounds: http://forums.adobe.com/message/3140115#3140115

  • MPEG-2 option missing from Adobe Media Encoder (ver7.2.0.43)

    Hi all,
    Having an issue getting the MPEG-2 option for our Creative Cloud installation, specifically in Media Encoder's presets.
    The following steps were recommended on another Adobe forum addressing this issue:
    1.Uninstall Adobe Premiere Pro or the Creative Suite.
    2.Run the cleanup script found here: http://www.adobe.com/support/contact/cscleanertool.html
    3.Reinstall Adobe Premiere Pro or the Creative Suite.
    4.Launch Adobe Premiere Pro.
    5.When prompted for activation during launch, ensure that the computer is online and complete activation.
    If the computer cannot be brought online, complete the offline activation during the first launch of the software. Do not choose to activate later.
    6.After Activation, close and restart Adobe Premiere Pro.
    We have been able to run through steps1 to 4, however the Activation option in #5 does not appear at all (must be activation is included as part of our CC license).
    Without the option to deactivate/activate Premiere how can we go about getting the MPEG-2 option to appear?
    Thanks again

    Hi Jim,
    I'm having the same problem of the mpeg 2 codecs missing from adobe media encoder.  I have 2 computers and on both of them the mpeg 2 options for encoding have disappeared today.  Can you please help? 

  • New Media Encoder Error: video and/or audio filters are missing...

    My colleague reported this error popup window while using Adobe Media Encoder CC (up-to-date):
    "video and/or audio filters are missing and the rendered output may not match the original"
    I've been seeing similar errors the past few days. I can't remember if the wording was the same in the errors I saw, but the circumstances were the same.
    I've never seen this popup error before the most recent CC update.
    Some background info:
    I queued up multiple Premiere Pro pproj files as usual from within Premiere
    without rebooting or deleting any cache or temp files or anything, I start the queue
    I have no special plugins installed in Premiere. Vanilla CC install.
    Windows 7, 64-bit
    This error doesn't tell me what audio/video filter(s) are missing. The output files, once I dismiss this warning, are perfect.
    The major problem: It stops the queue dead in it's tracks. Sure, it might seem handy to stop and give you a warning, but when it's a false report and there's nothing wrong, it's killing us, because we queue up multiple files for encoding overnight, and we're not here to get the popups.
    What is likely causing this? Is it a bug that this is appearing so frequently? Has anyone else experienced this besides my colleague and I?
    Thanks!

    Update for anyone experiencing this issue:
    We are still investigating the cause of the issue and would really like your help tracking it down. If you run in to it I would be happy to jump on the phone with you and preferably do a screenshare as well. If you want to run some tests for me, this is what may help us track it down:
    0. Please make sure you are updated to the latest version of Premiere Pro and AME, which at this time are Premiere Pro 7.2.1 and AME 7.2.
    1. Simplify the project. Create a copy of the project and eliminate anything in the project that isn't related to the sequence(s) you are exporting. Then run the encode again. If it still occurs, move to the next step. If it doesn't occur any more, repeat step one and only remove half of the unused items (sorry, this is giong to be a manual process). Rinse, repeat.
    2. Open your sequence in Premiere and press Cmd/Ctrl + A to select all clips in your sequence. Right click and select Remove All Effects. Export again. No repro? Go to step 4. If it still repros, go to step 4.
    3. Make all the media offline. Export again. No repro? Go to step 4. Repro? Go to step 5.
    4. Send me a message with as much detail as possible. Even better would be if you could provide me a copy of your project file.
    Your help in tracking this issue down is greatly appreciated. Thank you.

  • Adobe Media Encoder CS6 completely missing from Mastercollection CS6

    Computer Environment:
    MacBook Pro Early 2011
    Graphics  AMD Radeon HD 6490M 256 MB
    Memory  16 GB 1333 MHz DDR3
    SSD with 512GB; about 81GB are still free
    Mavericks  OS X 10.9.5
    Adobe Mastercollection CS6
    Quicktime Player (Standard)
    Problem:
    I am currently missing the sidekick Adobe Media Encoder (AME), even though I succesfully can run After Effects and Premier Pro.
    I cannot locate the AME app anywhere on my hard drive to launch it manually.
    Steps/general information:
    I initially was able to run AME, after fixing another problem with launching it by deleting the ExportQuickTimeHost.bundle / QuicktTimeHost.bundle as I have described in another post (https://forums.adobe.com/message/7221143#7221143 – #26 is my post).
    Unfortunately, the presets for Quicktime (I needed prores) were missing, even after I have done a workaround, by copying prores-codecs into AME plugins, as described in this post: martin-thoburn.com » Install the Apple ProRES codec without Final Cut or ProApps
    The next time launching QuickTime, I was not able to open it again.
    I uninstalled, reinstalled and updated After Effects and Premier Pro three times now and took away the QuickTimeHost.bundle from AME and Premiere Pro
    I also tried resetting ACL (through Utilities, when starting the MacBook with option key pressed down) as suggested by Seth Goldin in the post https://forums.adobe.com/thread/1010136
    I already tried wiping down the whole Adobe Suite, using the Cloud Cleaner Tool, delete the presets in the user library and then reinstall the apps: Photoshop, Illustrator, Indesign, Acrobat, After Effects and Premiere Pro. There is now only the CS6 (and not for example some CC apps) on my Computer. All apps are up to date.
    I didn't install any other codecs by accident.
    Since AME was again not launching (Splash screen wasn't showing me any plugins, AME could have loaded). I simply deleted AME by trashing it.
    Now it's completely gone, even after reinstalling (and launching) After Effects and Premier Pro.
    By trying to install AME's updates (6.0.1 and 6.0.2) I naturally get an error message, since the main app is missing.
    I have battled with AME about half a year now, so things like reinstalling Lion and then Mavericks has occurred before as well.
    And unfortunately, I am in the middle of a big project, which is due in a month and two days. Hope the links are not too confusing
    – please look through them though, as the solutions I tried out are very clearly written in those posts.
    Any help would be greatly appreciated.

    Update in chronological order:
    I uninstalled the Cloud, which I kept for making updates; I also uninstalled everything from Adobe (CS6 mastercollection)
    I ran the Cloud cleaner tool
    I reinstalled only Photoshop, Illustrator, Indesign, Premier Pro, After Effects and Acrobat. Bridge and AME were installed as sidekicks of Photoshop and AE/PP.
    So this has solved problem 1 already.
    On to problem 2 (update only):
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    I installed Final Cut Pro 7
    I (re)installed Quicktime 7.6.6*
    I downloaded the Prores Presets for AME (as you suggested in post #2)
    I tried opening AME – that did not work, as it hung on the ExporterQuicktimeHost.bundle
    Went to AME app, right clicked on app icon to get "Show package content">Contents>Plug-Ins>Common and deleted ExporterQuickTimeHost.bundle and ImporterQuickTimeHost.bundle
    repeated last step with Premiere Pro and AE
    I opened AE
    I tried importing the presets through AME>import>presets... That did not work. I get this pop-up message:
    restarted my computer
    tried again to import AME without luck
    tried the solution of this discussion Re: Quicktime Export options are missing (only in AME) (post #8)
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    restarted the computer again. No luck.
    Put back only the ExporterQuicktimeHost.bundle into AME's package content
    tried to open AME without luck
    removed the Quicktimebundle once more to open AME (worked)
    opened PP to check if I could export in queue: AME does not open by itself, still.
    I tried opening a prores file (end as .mov) that I encoded at university (not on my provate computer) – did not worl
    I checked if I could open a mov-file which was not encoded to prores: that worked.
    I looked into Martin Thoburn's method again to try one more time in AME to find the settings "Quicktime". No luck.
    I also have a third problem that may be linked to this, since it also has to do with PP and AE:
    Re: Can anyone help? "DynamicLink" not available attempting to open Mov in Photoshop CS6
    My post there is #22.
    But now that I absolutely made sure that I do have the prores codecs,
    I strongly suspect that it may also be a problem, which is discussed here:
    Are the ProRes codec and .MOV file no longer supported?
    ...namely, that the codecs are just not visible. Unfortunately, this discussion is not resolved either.
    HarleyTDavis's post #30 of this discussion Are the ProRes codec and .MOV file no longer supported?
    suggests something complicated (because I yet would need another Adobe version), which I may try at some point.
    Alright. That is all the effort that I can afford in time for this. I am too exhausted to go on so I'll do a workaround in FCP
    – now that I got it – and will ask someone else to encode my outcome to a prores-Version.
    If I feel like it – and yeah, I'd rather work with the Adobe Suite CS6 mostly – I'll come back to this discussion after a having clean wiped my computer and reinstalled everything.
    Thanks to both of you for looking into this with me. I'm positive this can be solved – just not now.

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