Media encoder only exports audio

been all up and down the forum, looking for answers. my original problem was i was getting the "source not found error". This was solved by creating and renaming a shortcut and placing it in the C:\Program Files\Common Files\Adobe\dynamiclink. Although when i installed PR it installed in my Program files(x86). dont know if that would make a difference. Anyway now it will try to encode but it only encodes and exports the audio. when i go to the settings on what is encoded it wont show a preview and the video check box is grayed out. just trying to a simple 10 sec mixdown with a microsoft avi, ntsc dv codec. ive done all the updates got SP 2 so forth. any further suggestion??
im running windows vista 64
intel core 2 duo
2.26GHZ
4GB of ram

If the Video button is greyed out, that suggests there is no video to be included, or you've chosen an audio only export option. Look to solve along those lines.

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Media Encoder/After Effects CC 2014 Only Export Audio

I've been having a strange problem with Media Encoder CC 2014 & After Effects CC 2014. If I try to export a comp either through Media Encoder or directly from the After Effects Render Queue then it only exports audio. If I bring the AE Comp into Premiere and export from there either by sending it to Media Encoder or exporting it directly from Premiere then it exports fine and gives me audio and video.
Windows 7 64
i7 950 @ 3.07GHz
24GB Ram
Quadro 4000

I've been having a strange problem with Media Encoder CC 2014 & After Effects CC 2014. If I try to export a comp either through Media Encoder or directly from the After Effects Render Queue then it only exports audio. If I bring the AE Comp into Premiere and export from there either by sending it to Media Encoder or exporting it directly from Premiere then it exports fine and gives me audio and video.
Windows 7 64
i7 950 @ 3.07GHz
24GB Ram
Quadro 4000

Does Adobe Media Encoder save/export in swf format?

Does Adobe Media Encoder save/export in swf format?
If yes how?
Thanks

SWF is not a video format. That is why the Flash Video (FLV and F4V) formats exist.
The are very inefficient ways of making SWF behave in some ways like a video format, such as creating a SWF file that uses a sequence of JPEG or PNG image frames, but such files are enormous and have other problems. After Effects has this option, which was created before Flash Video (F4V and FLV) formats were invented, but that does not mean that a modern video encoder like AME should add this very obsolete feature.
The way that people create video for Flash Player is to create F4V or FLV files. You can embed or link those in a SWF file using Flash Professional.

Why does quicktime only export audio

Why does Quicktime only export audio when exporting .mov files? I used to do it all the time with this same version. Now it doesn't work. I see a lot of other posts asking the same question and no answers.

Why does Quicktime only export audio when exporting .mov files? I used to do it all the time with this same version. Now it doesn't work. I see a lot of other posts asking the same question and no answers.
MOV files are audio and/or video content wrapped in an MOV file container. The first step in solving your problem would be to determine what codec components were used to create the source files and then determine if they are still supported by you current system configutation and/or conversion work flow.

Adobe Media Encoder Fails Export from Premiere

AME will not start the render qeue. I have tried Clip notes and different output types. I have embedded After Effects comps in my Premiere timeline. Could that be a cause? This is my first time working with Premiere and AE together.
Error log below:
- Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_2.prproj
- Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\Working Copy.pdf
- Preset Used: Custom
- Video:
- Audio:
- Bitrate:
- Encoding Time: 18:16:01
9/17/2009 3:37:39 PM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_3.prproj
- Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\New Pierre Video.avi
- Preset Used: NTSC DV
- Video:
- Audio:
- Bitrate:
- Encoding Time: 18:19:04
9/17/2009 3:40:43 PM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_4.prproj
- Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\Working Copy.wmv
- Preset Used: NTSC Source to Download 512kbps
- Video:
- Audio:
- Bitrate:
- Encoding Time: 18:22:58
9/17/2009 3:44:37 PM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_5.prproj
- Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\Working Copy.avi
- Preset Used: NTSC DV
- Video:
- Audio:
- Bitrate:
- Encoding Time: 18:26:09
9/17/2009 3:47:48 PM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_6.prproj
- Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\Working Copy.avi
- Preset Used: Custom
- Video:
- Audio:
- Bitrate:
- Encoding Time: 18:34:14
9/17/2009 3:55:52 PM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
- Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_7.prproj
- Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\Working Copy.pdf
- Preset Used: NTSC Source to 512kbps
- Video:
- Audio:
- Bitrate:
- Encoding Time: 18:36:22
9/17/2009 3:58:00 PM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.

Hello, this is terrible problem, which i found in CS 6 softwares ...
solution i found only working, is uninstall and reinstall full package.. but it is not all,
you need to do BRAND NEW admin account in windows, and install it there.
that means, i could not export after repair from encoder in my original account never more (!!)   .. this is really terrible way how to repair this issue, because :
1.by reinstalling of software, client WASTE HIS TIME
2.by necessity to begin work in another windows profile you again WASTE YOUR TIME because of learning and migrating all other profile modifications, which i see really unaccpetable. Adobe means, this solution of repair is ok, and they did not do till today any steps of creating some "clever" solution.
I ask everybody, who will meet this issue in future, guys, please, complain about this situation, give "BUG Report" to them, and write "feature request" to them , in the way of creating some repair tool, which check actual "broken" connections between encoder and premiere, which refuses to "take material" from it and encode, and REPAIR it automatically..
   I am not IT, but ..does it seems so hard to create this ? Adobe IT developers should know their systems, and should create such utility tool really easy.
Steps to reproduce bug:
1. i export anything by button "queue" from premiere to Encoder
2. Encoder will start encoding
3. Encoder does not show the window of media encoding (down left )
Results: sound of sheep occur,
in encoding error file is this reason of canceling the encoding :
01/02/2014 10:10:48 AM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
History of this problem and detailed description, HOW i did "repair" this. With wasting of app 2,5 days of my working time :
1. after repairing "error 5" problem , i solved it by reinstalling the suite from the new admin user profile (profile B) .
I continued my work on my normal working windows profile . (profile A)
Every cooperation (AE+Pr, export media via "queue" to Encoder) was working fine . . .
2. suddenly it stop working (without knowing any possible reason - i did not do installations )
and showed in error export log file :
"Could not read from the source. Please check if it has moved or been deleted."
3.repair via procedure(procedure "a"):
i did this procedure on the profile B (profile from last time installation of repairing problem error 5)
I did these steps :
a-uninstall master coll suite
b-i used Adobe cleaner tool (remove ALL)
c-removed raw directories in locations
•C:\Program Files\Adobe
•C:\Program Files(x86)\Adobe
•C:\Program Files\Common Files\Adobe
•C:\Program Files(x86)\Common Files\Adobe
•C:\ProgramData\Adobe
d-removed these links from registry file
•HKEY_LOCAL_MACHINE\SOFTWARE\Adobe
•HKEY_CURRENT_USER\Software\Adobe
•HKEY_LOCAL_MACH INE\SOFTWARE\Wow6432Node\Adobe
•HKEY_CURRENT_USER \Software\Wow6432Node\Adobe
e-restarted the PC
f- newly installed the Master Coll CS6
g-update the software
result of repair of "3" : problem still exists
4.Ok i find out after coordination with support, it should have been created ANOTHER NEW admin account.
4a:so i did the same procedure (uninstalling) in profile B
4b: and then i created brand new admin profile (profile C)for INSTALLATION of software
4c: restarted the pc (and did not updated it yet)
result :
==exporting of any sequence/raw/AE link video material from premiere via "queue" (Encoder) (profile C) : export WORKS
==exporting of any sequence/raw/AE link video material from premiere via "queue" (Encoder) (profile B) : export WORKS
==exporting of any sequence/raw/AE link video material from premiere via "queue" (Encoder) (profile A) : export DOES NOT WORK ! ! !
(in profile A, is possible to export some raw video material in encoder which is imported to it via "drag and drop)
problem i see:, i have my basic profile A, which i am interested to work, because of all my directory modifications are in there..
this issue should be some "broken" connections between encoder and premiere, which refuses to "take material" from it and encode.
what i expect :
to get from Adobe some repair tool, which automatically checks these connections and repair if necessary, without necessity of founding the new profile and reinstallation of whole software.. this is madness !
what i do NOT expect from Adobe:
to get from Adobe advice of kind : you have to reinstall full software in new admin profile. sorry , we do not know the solution, because we do not know, how do behave our software.

Media Encoder will export H.264 720 but not 1080

I'm on Windows 7, using Premiere and After Effects.
I've installed updates for the OS, Quicktime, and Adobe applications. I've, opened Premiere under a different user, tried holding shift and alt on opening Premiere and uninstalled Premiere and After Effects. I even tried taking the Media Encoder directory out of the applications directory, then reloading Premiere and After Effects (no joy). The Media Encoder directory didn't rebuild itself.
The problem is specific to exporting H.264 in 1920x1080. It doesn't matter if it progressive or interlace, or any of the other variables, up or down. 1080 fails and 720 will export.
Does anyone have another suggestion for me to try?
Thanks in advance.

I was able to uninstall Media Encoder by uninstalling a long list of CC applications; Prelude, InDesign, Flash, After Effects, Premiere, Speed Grade, and Photoshop. In addition to uninstalling the applications, I did a search on my drive for any file with "media encoder" in the name or directory and deleted them. That search, by the way, was the only way I was able to confirm how many applications were connected to Media Encoder. There was suprisingly little on the subject in the Adobe library.
When I reinstalled Premiere, Media Encoder came along with it. Media Encoder is now working again.

Adobe Media Encoder cs5 - No audio

I am using Adobe Media Encoder cs5 version 5.0.1.0 on a Windows XP Service Pack 3 32-bit machine. None of the wmv or avi files I try to encode have the audio track encoded. I have tried encoding with both the "F4V - Match Source Attributes" and "FLV - Web 640 x 480" presets. Neither of these encode the audio output at all. The audio track plays correctly in Windows Media Player. Has anyone else had this problem?

Very interesting data, Wayne. Very interesting.
> I am not sure how to encode to the other formats using AME, so I could not complete these tests.
Sorry, that's my fault. Ignore that test. I didn't realize you are using the Web Premium suite. The other formats I referred to are only available if you have Premiere Pro, After Effects, or the Production Premium suite installed. (I knew this by subconscious deduction, actually, since those products require a 64-bit version of Windows 7 or Vista and you stated that you're on XP 32-bit. It just didn't trickle out to my conscious brain.)
Let's back off for a second and review what we know. Please correct me if I'm wrong about any of these points.
You have WMV and AVI source video files. The audio in the AVI files is encoded as PCM or MP3.
You can hear the audio in these files when you play them in Windows Media Player.
Encoding these files to FLV, F4V, or H.264 appears to complete successfully in AME CS5.
You can not hear the audio of the encoded files in Windows Media Player, Adobe Media Player, or VLC.
Inspecting the encoded files in VLC and Audacity shows both that an audio track exists and that there is a waveform in that track.
Using a different user account on the same machine does not exhibit the problem.
Encoding your source files on a different machine using AME CS4 (your colleague) or AME CS5.5 (my computer, with the sample you posted) does not exhibit the problem.
So, yes, this is most intriguing. The difference in your ability to hear your source files but not the encoded files is most curious.
I do wonder:
If you take one of your encoded files to a different machine, does the audio play? (If you post a sample, I'll try it here.)
Since Audacity shows a waveform for the encoded files, can your hear the audio in that application?
The only thing I can think of that is unique about the formats that you are using AME to encode to (FLV, F4V, and H.264) is that those formats all use compressed audio. MP3 in the FLV format, and AAC in F4V and H.264. (FYI - F4V is simply H.264 insided of a Flash video wrapper.) What could be unique under your user account related to that? I don't know. Possibly if there is a utility on your machine related to compressed audio, that might be intercepting the audio stream in some way. Do you have any software designed for capturing compressed audio from the Internet? Or it could be related to the audio card drivers on your machine.
It might be worth sniffing around the %appdata% folder on your account and temporarily disposing of the folders for other programs. If you can isolate something that way, you may be on the right path.
You might also want to run msconfig (Start > Run > msconfig) to disable background applications and services that could be hijacking the audio. Go to the Startup tab there, clear everything, reboot, and see what happens. If that works, start putting the services back one-by-one until you find the culprit.

Having major issues with Adobe Media Encoder (AME) - exporting with weird image flickering/colour anomalies, crashing regularly, freezing during encode...!

Hi Guys
I am having some real issues with Adobe Media Encoder (AME) at the moment. It appears that I am unable to encode an h.264 for Vimeo from a Premiere Pro Project file at the moment without at least some weird image issues that are not supposed to be there. These include weird flickering, colour changes, artefacts etc. This is if I am lucky...often I am unable to get the process to complete as the application either crashes and tells me there has been a problem or it simply freezes and I have to force quit the application and often restart my machine.
The problem seems to not to just be with h.264 for the web encodes but also with BluRay h.264 as well. As yet I haven't seen if there is a problem with MPEG-2 for DVD so I will check this out too!
Does anyone else see this happening or does anyone know what might be the problem?
I thought the Premiere Pro project might have been corrupt so tried a different project but the same issues were happening here too.
Any help would be really gratefully received.
Cheers
EDIT - I have just found this online which is exactly the problem I am having! Thanks a bloody bunch Apple! 10.9.3 causing headaches for Mac Pro users | MacIssues
Message was edited by: Alex Cameron

Agreed, I now have a project to GET OUT, and AME crashes consistently 1/3 into the render. It appears to halt all processing after (real time) 00:02:30
Am seriously considering uninstalling CC as I am beginning to find other issues in some apps, and going back to CS6/MC just so I can get work out. Durn it Adobe this is AWFUL!!
Alright, let's try to be constructive instead of throwing rocks... but the frustration level is high, and I have material on deadline. Let's get with this, guys...
What OS Win7, 64-bit
What version of AME/PPro (Please be specific by getting the full version number in the About Adobe Media Encoder screen) 8.2.0.54 Ppro: 8.2.0 (65)
When is it crashing (Again, the more detail here about where it was in the encoding process the better) roughly 1/3 into the sequence, always on exactly the same frame - tried replacing the clip with something different to see if it was a timeline error, and NO EFFECT.
What is your source (PPro project or media file (what kind?)) PPro
If the source if a PPro project, does it work when exporting directly from PPro? NO
What format are you exporting to? H.264, QT, WM, tried everything my client can play.
Do other formats work? MPEG2, QuickTime, etc? NO
Have you tried with GPU rendering on? How about turning it off by switching to Software-only mode? Mine doesn't have any choice, it's software-only.
Have you tried disabling Native Sequence Loading? (AME Preferences: General > Enable Native Sequence Loading) No effect
Other things I tried: uninstalling/reinstalling AME, setting cache to a fast local disk.

Media Encoder only using 15% CPU, and system slows to cement

Not sure what's going on, but trying to export from Premiere CS6 to Media Encoder and very basic 640x360 H264 4 minute clips are taking 40 minutes, only using 15-30% CPU (on 2011 Macbook Pro 2.3 core i7), and the system slows to a cement crawl (had to stop it just to type this post). Nothing else is using any CPU and RAM is 25% free.
I don't even know where to begin to troubleshoot. Tried restarting is all so far. Any advice would be greatly appreciated.
Thanks,
Brandon

It seems there is a problem with the Mercury Playback Engine on my MBP. I turned it off and switched to software only mode, and now CPU is screaming at 750% on export and estimated time is about 8 times faster

Premiere Pro/Media Encoder CS4 exports 0 KB movie, any solution?

I have a (simple) project in Adobe Premiere Pro CS4 4.2.1 with two video files (same source/codec) and one audio file. The video file starts a few seconds before the audio file starts. There are no transitions and effects, besides filling the left audio channel. However, the problem is that all my attempts at exporting this project to a video file with h.264/aac, PAL widescreen, have been futile.
The Adobe Media Encoder CS4 4.2.0 takes a considerable amount of time (~4.5 hours) and generates files (m4v & aac) of an appropriate size (~2.5 GB), but deletes those files as soon as it is finished with encoding. This leaves me with an empty y.mp4 of exactly 0 KB.
I have fully updated both Premiere Pro and Media Encoder. My system is a MacBook with an Intel 2.4GHz, 4GB RAM, running Mac OS 10.6.
Is there any known solution for this problem?
===== MEDIA ENCODER LOG =====
Tue Jun 29 10:43:09 2010 : Queue Started
- Source File: /Users/Matthew/Library/Caches/TemporaryItems/y.prproj
- Output File: /Users/Matthew/y.mp4
- Preset Used: Custom
- Video: PAL, 720x576, 25 [fps], Lower
- Audio: AAC, 192 [kbps], 48 kHz, Stereo
- Bitrate: VBR, 1 Pass, Target 5.00, Max 6.00 [Mbps]
- Encoding Time: 04:37:55
Tue Jun 29 15:21:06 2010 : File Successfully Encoded
Tue Jun 29 15:21:09 2010 : Queue Stopped
===== END LOG =====

Welcome to the forum.
First, a few questions:
1.) What is the source footage's format/CODEC (both your Video and your Audio)?
2.) Can you tell us about the I/O sub-system on your MB, i.e. your HDD's, their size, speed, free space (very important) and how you have them allocated?
3.) Can you Export to another muxed format, as a test?
4.) Can you Export as non-muxed (Multiplexing set to None) and get two usable elemental/elementary streams? Do each play fine? Again, this is just a test.
As you observe, the two streams are first created, and then when complete, they are muxed into one file with both the Audio and Video stream. Something is causing the muxing to not complete. This could be an issue directly with AME, or perhaps with your H.264 CODEC, or something like free space on your target HDD.
Good luck,
Hunt

Premiere Pro & Media Encoder CS6 exports 0 or 1 kB file

Hello
I'm start using Premiere Pro CS6 on the Company where I work.
When I export the movie to Media encoder, I get 0 or 1kB file.
Original File: MUX: MP4
Type: MPEG Movie
File Size: 2,8 MB
Image Size: 640 x 360
Frame Rate: 25,00 fps Progressive
Source Audio Format: 44100 Hz - compressed - Stereo
Project Audio Format: 44100 Hz - 32 bit floating point - Stereo
Total Duration: 00:01:07:01
Pixel Aspect Ratio: 1,0
Tried to export (by CTRL+M) in:
MUX: MP4
Protocol: H264
Image Size: 640 x 360
Frame Rate: 25,00 fps Progressive
TV Standard: PAL
Profile: High
Level: 3
Then: Queue
Once Media Encoder is opened:
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"Custom" (accepting the settings passed from Premiere to Media Encoder)
"PAL DV Widescreen" that respects what I need
It renders the video (so it looks like)
Then it gives "Done" with a fully green tick.
But when I click on the file name/path to open it, I find it at 0kB ... any suggestion please?

It's a different driver than C it's H and I have about 500 GB free. Consider that the video is really short and the source file is very small and not inHDTV at all as you can see from the data I reported in my entry post.

Media encoder cc export issue

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Media Encoder/Premiere Export Crashing During long file exports

I'm running Premiere Pro CC 2014 on a windows 7 computer--a Livestream Studio HD500. I use the computer to capture live video, which is saved as large AVI motion-jpeg files. I need to edit and export these files as compressed h.264 videos for upload to the web.
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I have been able to circumvent this problem by compressing the files I'm working with in advance using virtualdub, but it adds an annoying step to the workflow that I'd like to eliminate. Shouldn't premiere be able to import, edit, and export compressed versions of these files without crashing?
Note: I've tried turning off GPU rendering and clearing my cache several times.
Thoughts? Much appreciated.

Maybe this problem?
http://blogs.adobe.com/kevinmonahan/2014/01/13/computer-shuts-down-with-premiere-pro-or-af ter-effects/

Media Encoder not finding "audio capture device"

Hi,
Im using Adobe Flash Media Encoder with Dxtory for Twitch streaming, and at first it worked fine. Recorded both my mic and game audio perfectly. Then seemingly suddenly, I fired it up and it wouldn't stream the game audio. It would my Mic, but thats it. I then unplugged the mic and it started saying I had no Audio Capture Device. I checked in Dxtory and its set up the same as it was when it was working. It picks up both the mic and speakers like it should. I have uninstalled this program multiple times, both 3.1 and 3.2 versions, and each time when I re-download it, it loads up the same profile I had before. So when I am uninstalling it, its not uninstalling everything for some reason. Even though the program is no where to be found after its uninstalled. I have downloaded xsplit, and it picks up the game audio and my mic. So its just this program. Anyone have any ideas? I cant seem to find anything online about this issue.
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From where? PP sequence? PP bin? PP Source Monitor? Watch folder?

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I'm using Adobe Media Encoder CS6 on a Windows 7 machine. I need render out a Windows Media format (.wmv) but it is not found in any of the presets or from the format drop-down menu. Only F4V, FLV, H.264, H.264 (Legacy) and MP3 are available.
I can't find any information that indicates that I need to install extra codecs, but I believe this is the problem.
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Anyone?
Thanks.

Hi thanser,
Adobe Media Encoder has all the codecs like QuickTime, WMV and others if you have any Video application Like, Premiere Pro, After Effects or SpeedGrade installed because these are royalty bearing codecs and can be activated if you have Video application installed and activated with the respective serial number. If you have license for Indesign, Illustrator or Photoshop you might not get these codecs. So, The video applications are provided with Master Collection suite or Production Premium suite and if you have any other suite you can only use Video Products as a trial for 30 days and get these codecs for a limited time.
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Vinay

Media encoder only exports audio

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