Media encoder preview files folder

Hi!
I'm not sure this folder exisited the last version, but in media encoder CC it's there in my documents/adobe/media encoder preview files.
the problem is that it's getting realy big- 30 gigs. I'm not sure why is it created.
I want to know if I can delete those files and I realy need to change it's path so it wont block my c drive
thanks

If you are using a SSD there are likely to be a few very large files that you would like to relocate, not just those belonging to Adobe.
I too found that media encoder files within ‘c:\users\[ME]\My Documents\Adobe\Adobe Media Encoder\Adobe Adobe Media Encoder Preview Files\8.PRV’ with no obvious way of adjusting the settings to move them.
The solution I usually use for this type of problem is to create what is known as a ‘Windows Junction’, which is like a ‘shortcut’ but behaves exactly the same as a regular folder. I decided to move the whole of the ‘c:\users\[ME]\My Documents\Adobe’ folder from ‘My Documents’ to the root of another disk drive and then create then replace this with the ‘junction’ named ‘Adobe’ in . ‘c:\users\[ME]\My Documents\’
1: Close all Adobe software in case anything is in use in the Adobe folder (or the move will fail).
2: I was going to suggest moving the files at this point but it may be safer to copy them and then delete the ‘Adobe’ folder only if the copy is successful. Copy the Adobe folder to another drive using drag and drop, in this example I used the root of the ‘G’ drive. If the move is successful delete the original ‘Adobe’ folder from ‘My Documents’.
3: Start a command prompt window in administrator mode (right click / run as administrator)
4: Change the directory to your ‘Documents’ folder using the command (not My Documents):
CD “c:\users\[me]\documents”
Replace [me] with your folder name, which is usually your name
5: Assuming you moved the ‘Adobe’ folder to the ‘G’ drive, and replace ‘G’ if different enter the command:
Mklink /j Adobe G:\Adobe
I have put multiple spaces in the above where there must be at least 1 space.
I have used this solution to move parts of ‘program files’ and other folders from the SSD to a regular hard drive for software and files I do not use very much.
Maybe I should make a video of this procedure?

Similar Messages

"Adobe Adobe Media Encoder Preview Files" folder full ?

Hello,
I'm on latest version of both Premiere and Media Encoder, I'm working on PC/7 (64bits)/i7/Cuda,
What is "Adobe Adobe Media Encoder Preview Files" folder ?
C:\Users\XXXXX\Documents\Adobe\Adobe Media Encoder\Adobe Adobe Media Encoder Preview Files\7.PRV
How to purge it NOT manually ? Why is it created ? How to deplace it or remove it ?
I've plenty of videos into my batch, and as soon as this folder is full, it's not exporting anymore. Even if all the old previewes are used and exported, they are not removed or automaticly deleted.
I've tried to move this folder of my D: through adobe media encoder preferences... impossible to find its reference somewhere.
If you have any idea, thanks a lot
Donald
Bonjour,
je suis sous la dernière version de Media Encoder CC 7.2.2.29 (je suis abonné au Cloud) et j'exporte via file d'attente sous premiere CC.
J'ai le dossier suivant :
C:\Users\XXXXX\Documents\Adobe\Adobe Media Encoder\Adobe Adobe Media Encoder Preview Files\7.PRV
qui s'engorge et ne se vide jamais, et donc sature mon disque dur OS et software sous C:
Je n'arrive pas à délocaliser ce dossier, via les préférences de Media Encoder par exemple.
D'ailleurs, je me demande même le pourquoi de son existence, et encore plus, pourquoi ne se vide-t-il pas lui même lorsque l'exportation est finie.
J'ai un batch de vidéos énorme à exporter, du coup, il sature le C: et du coup, je me lève le matin et seulement la moitié de mes exportations sont faites. Sympa pour mes deadlines.
A noter que :
- via les préférences de media encoder, j'ai désactivé les previews (la petite fenêtre qui permet de voir l'évolution et progression de la vidéo sous encoder), ça change rien.
- ce dossier ne se remplit évidemment pas, lorsque j'exporte directement via Premiere, sans passer par la liste d'attente de media encoder ("exporter" et non "file d'attente" donc.)
- je coche systématiquement sous premiere "rendu à la résolution maximale", "utiliser la qualité de rendu maximal" (jamais compris le pourquoi de ces deux trucs d'ailleurs, j'ai jamais l'impression que ça changeait un truc) et "utilisez les prévisualisations" (qui sont déjà rendues en vert, évidemment)
Merci pour vos lumières !

Hello,
I'm on latest version of both Premiere and Media Encoder, I'm working on PC/7 (64bits)/i7/Cuda,
What is "Adobe Adobe Media Encoder Preview Files" folder ?
C:\Users\XXXXX\Documents\Adobe\Adobe Media Encoder\Adobe Adobe Media Encoder Preview Files\7.PRV
How to purge it NOT manually ? Why is it created ? How to deplace it or remove it ?
I've plenty of videos into my batch, and as soon as this folder is full, it's not exporting anymore. Even if all the old previewes are used and exported, they are not removed or automaticly deleted.
I've tried to move this folder of my D: through adobe media encoder preferences... impossible to find its reference somewhere.
If you have any idea, thanks a lot
Donald
Bonjour,
je suis sous la dernière version de Media Encoder CC 7.2.2.29 (je suis abonné au Cloud) et j'exporte via file d'attente sous premiere CC.
J'ai le dossier suivant :
C:\Users\XXXXX\Documents\Adobe\Adobe Media Encoder\Adobe Adobe Media Encoder Preview Files\7.PRV
qui s'engorge et ne se vide jamais, et donc sature mon disque dur OS et software sous C:
Je n'arrive pas à délocaliser ce dossier, via les préférences de Media Encoder par exemple.
D'ailleurs, je me demande même le pourquoi de son existence, et encore plus, pourquoi ne se vide-t-il pas lui même lorsque l'exportation est finie.
J'ai un batch de vidéos énorme à exporter, du coup, il sature le C: et du coup, je me lève le matin et seulement la moitié de mes exportations sont faites. Sympa pour mes deadlines.
A noter que :
- via les préférences de media encoder, j'ai désactivé les previews (la petite fenêtre qui permet de voir l'évolution et progression de la vidéo sous encoder), ça change rien.
- ce dossier ne se remplit évidemment pas, lorsque j'exporte directement via Premiere, sans passer par la liste d'attente de media encoder ("exporter" et non "file d'attente" donc.)
- je coche systématiquement sous premiere "rendu à la résolution maximale", "utiliser la qualité de rendu maximal" (jamais compris le pourquoi de ces deux trucs d'ailleurs, j'ai jamais l'impression que ça changeait un truc) et "utilisez les prévisualisations" (qui sont déjà rendues en vert, évidemment)
Merci pour vos lumières !

Preview files folder

a folder of media encoder preview files is created in my documents- adobe- media encoder
this folder is getting bigger, I think every time I'm using media encoder to export my projects
at the moent it's 30 gigs after less than a month using CC
I need to know if I can delete this files? and I need to redirect them to my D drive or even better not create preview files

Thank you for your answer.
Trouble is I know how to clean the Cache but it was the Preview Files that were the problem.
Additionally, I have some Cache Files in the location below which are taking up 23GB
User>Library>Application Support>Adobe>Common>Media Cache Files
There is also a folder here called Media Cache.
I am confused becuase I have set my Media Cache Files and Media Cache in Premiere Pro, After Effects, Media Encoder to all be the same and none of them point to this location? How do I clean this folder? Is it only present from a previous versions of the applications and simply not been removed when the programs were uninstalled? A lotof the files here seem to relate to audio files and .pek files?
Really grateful for your help on this one.

Adobe Media Encoder P2 File Size Too Big for Fat32

Hi everyone,
I'm working on a project that has to be delivered on an actual P2 card.
I'm on a Mac running 10.9.1 using Media Encoder 7.2.2.29.
My final files are ProRes files and I dropped them into Media Encoder and selected the P2 AVC-Intra 100 1080 option. I set the destination to a local drive and everything seemed to encode properly. I have a CONTENTS folder and all the required subfolders and MXF files. The problem is, when I went to copy the folder to the actual P2 card, Finder told me that some of the files "can't be copied because [they are] too large for the volume's format." And, indeed, looking at several of the video files in the Finder, they seem to max out at 4.29GB (4,294,971,924 bytes), which is 4,629 bytes larger than the FAT-32 size limit.
I just now tried to encode directly to the P2 card and I got an error that was, ostensibly, a "Disk Full" error, but happened at right around where I would expect that 4GB limit to be.
Is this something others have encountered? Is there a setting I missed? According to the P2 workflow PDF here, the folder structure AME creates "can be exported directly to a connected P2 card, or it can be exported to a selected drive and the folders and files copied over to the card."
One possibility might be to split up the files into shorter videos, but I'm not sure how AME would handle ordering on the card.
Thanks
David

I wanted to mention, in case anybody else has this issue, installing and using Media Encoder CS6 produces P2 MXF files that are the proper size. I filed a bug report, hopefully Adobe can get the CC version fixed.

Exporting to Media Encoder and file locating issue

Ok, Now I've read a LOT of threads trying to find a solution to this but none of them have answered my problem exactly, so here's what I have:
Running a New computer with a clean install of Windows 7 64 bit and Adobe CS4 Master Suite
Hardware:
Dell Precision M6400
Intel(R) Core(TM)2 Duo CPU T9900 @ 3.06 Ghz, 3.07 Ghz
12.0 GB Ram
Premiere ran fine for a while, but soon I've run into a problem where I try to export to the Media Encoder and I keep getting the error:
"Could not read from the source. Please check if it has moved or been deleted" over and over
I have deleted recently imported media one at a time to try and locate what's causing it since it wasn't doing this before, but no luck. So I restarted the program but now the Premiere project won't open. The task bar loads until about 2/3 in and stops there indefinitely, I've left and came back to it 2 hours later and it hadn't moved. I back tracked and found a previous save that will open, but it still will not export, it still says "Could not read from the source. Please check if it has moved or been deleted". And as soon as I update anything and save a new file that one will not open either.
I've tried recompressing each video file into a format I know works well with Premiere but still no difference.
This problem has plagued my workflow for a while now and I can't take it anymore. I've had to restart clean project files to try to work around it but I lose so much progress, and the work around by rendering the premiere file through After effects hasn't worked either. The error I get there says "Dynamic link server is busy".
Here's what the problem is not: It is not because I uninstalled CS3 or any other previous version, I've never had it on this computer. It's not a plugin problem, I don't have any plugins on this install except for the default ones that Came with Adobe Master Suite for Premiere Pro.
Someone please help me, this is ridiculous that I have had to trouble shoot the program this much. Both CS4 and Windows 7 have been around for over a year now and neither are in Beta Editions

Wow, sorry, forgive me if I've seen most forums work with a lot less, and your dismissiveness led me to assume you hadn't read my post.
All of this is new and up do date as far as Adobe and Windows updates go, that's Version 4.2.1.
My projects for this are all in NTSC Widescreen DV 24P, the particular sequence that I render from is in that format as well, although regardless of which one I use the problem keeps occurring.
My renders for my recent purposes have been compressed in .h264, IPOD video Large. The codec I'm rendering in also doesn't seem to matter, because I've tried this in .avi., .mov, .h264, .wav, etc. and all with various settings that I thought might help, but the encoder quits encoding 4 seconds in and gives me the error that it can't find the media.
And I didn't mention the media type and what not because it seems irrelevent of what I use this problem keeps happening. I'm pretty sure it's a problem with the project file or perhaps the media encoder or both.
And I don't know what you mean by "disks"
Do I have a Raid set up on my hard disk? No, I have two 0.5 TB hard drives, Programs on one (C:\) Projects on the other (D:\).
What address am I saving the scratch disks to? I use the default of "same as Project". Have I tried Clearing it? Yes.
I don't think I'm getting at what you're asking.
And I don't think I've ever used an .xlsm (which is excel?) file and I've definitely never used a Power point project (PPS?) file in my projects. And they open in their respective programs, although I'm not sure why you asked about that. Again I'm not sure I know what you mean.
The Premiere Project (.prproj) file is what I'm trying to open when the progress bar stops at 2/3 the way through and forces me to terminate the process with the task manager to close it.
It would help to mention that all my projects are animated and I use premiere to cobble them together, so no problems that relate to transferring media from a camera to the computer would apply here. Most of the files I get out of Maya are in Default .avi or .mov files, and I also use a handful of .wav files for the dialogue and .jpgs for cards and placeholders.
I believe that this problem began when I updated a few of the files in my project, but I've been doing that for weeks without incident. I've been updating them by saving over the old media file with the updated one of the same name, length, and type.
I don't work exclusively with Premiere, in fact it's not what I usually use, that would be Final Cut Pro.

Flash Media Encoder .f4v file larger than .avi after conversion

This is my first time using Flash Media Encoder.
I converted a 168 MB .AVI video to .F4V and the resultant file is 302 MB.
Is this normal?
What could I have done wrong?

I'm not familiar with CamStudio's compression settings, but it sounds to me like the bitrate of the AVI is lower than your target bitrate for the new encoding. If that's the case, it makes sense that the new file is larger.
It would be better to start out with a high quality AVI if possible. Remember that you're compressing again when you transcode the file, so in order to maintain the quality of the source, you have no choice but to encode at a very high bitrate. If you start out with a high quality source, you can reduce the bitrate when encoding the flv/f4v

Media Encoder, No File Save Dialog with New XDCam Project

I've started a new project last night and I got it edited toda
y. It's XDCam 24P timelines, very simple linear
string of short 45 second clips of interviews with executives.
The timeline behaves normally in every respect. Except, when I attempt to render it to any format in Media Encoder, I never get the File Save As dialog. I press OK and the Media Encoder settings goes away, then, a second later, reappears. It took me a few moments to realize something was wrong.
I rebooted the computer, thinking Premiere was just corrupt in memory, as sometimes happens, but after a fresh start, the same behavior with the Media Encoder. Now I'm really worried, because this is a corporate event video with a deadline.
Just to check, I tried opening a prior project and tried to render anything in that project. This time I get the Save As dialog, which is expected. So I return to the corporate event project and try again to render anything within that project. The encoder settings keeps redrawing when I press OK and I cannot save anything.
Thinking my project was corrupted, I copied the assets and made a new project and pasted them into the new, blank project. Once again, I cannot render anything. All I get is a redraw out of the Media Encoder settings screen.
This is a very simple project. There is nothing unusual about it that could cause this freakish behavior, except the lighting used at the event was mostly yellow. Apparently it doesn't like something about my footage, but I cannot re-shoot this one-time corporate event! If a reboot didn't fix it, and other projects still work normally, then it's a real head-scratcher. This is new behavior that I've not encountered in 3 years of using CS3.
I'm out of ideas. If it's XDCam my footage, then I'm dead in the water here!

FOUND THE PROBLEM!
I have several timelines in the project, and most of them are titled things like "window dub w/timecode". I found one that was titled "interviews" and tried to render that. The Save dialog appeared, only when I rendered from THAT timeline. So I started to look for differences between the timelines.. then it dawned on me that all the timelines that don't render have the "/" character in the title. Adobe should warn that this character is not allowed, rather than allow it and then behave weirdly. Could have saved me hours of thrashing about!

Media encoder making file sizes 3x bigger

I've been using Adobe Media encoder CS4 for a while now and haven't had any problems, but lately every file I try to encode comes out bigger when it should be smaller. I've tried to tweak every setting I can but nothing seems to make a difference.
I would blame it on the fact that I'm trying to encode .wmv files but am encountering the same issue with mp4 and .mov (quicktime) files. Here is a screen shot to show you what I'm dealing with - the other file, the .wmv is 77 MB but the estimated file size is 1097MB and the encoder just ends up crashing. any help you can provide to get the encoder behaving like it used to would be appreciated:

Hi bgmc101,
bgmc101 wrote:
Hello Kevin,
Thanks for getting back to me. It's not actually HEVC. We load in the uncompressed AVI clips into Premiere instead. If they were real HEVC then Premiere wouldn't even let me import them, yes?
Right! I was confused about how you even imported the footage.
bgmc101 wrote:
The blinking does not start until 50 seconds to a minute in, and randomly persists through the rest of the video. We've had to export 30 to 40 second segments of the video and stitch them together using our stuff... not the most favorable workflow.
Any ideas?
Are you exporting via the Export button (from Premiere Pro) or the Queue button (AME)? Does it work using the other method?
Thanks,
Kevin

Estimated file size in Media Encoder too big by 8 GB, Why? Need to be accurate

I completed a 2 and a half hour project in Premiere Pro CS 5.5 at 1440 x 1080i
I went to encode it through Media Encoder. (File ---- Export ------ Media) the box opened up and I set my settings. I encoded it at (CBR)
I looked at the file size and it said it was estimated at 15GB, which is what I wanted it to be.
It took 4 hours to encode and when it was done I looked at the file size and it was 23 GB.
Why? It said it was going to be 15 GB
I imported it into Encore as an asset and put it on a timeline. Encore says the project is now 31 GB (I do have Animated Butons with Moviing Videos inside of them so that is adding to the size).
How can I get an accurate size so when it says it going to be 15 GB it is going to be 15 GB?
Premiere Pro CS 5.5
Media Encoder 5
Encore 5.5

I think the key word is estimated.

When or is it possible that Media Encoder and Encore will get GTX 680 CUDA support?

...and will it really make a difference?
Ive got the Creative Cloud deal, so my software is up to date (CS6) as of 8/16/12, and after installing my new GTX 680 4GB card and enabling it in Premiere and After Effects, I see a nice performance gain over my older GTX 550 ti 1.5GB.
When I drop a finished H.264 Blu-ray file into a sequence and export it from Premiere into AME, my graphics card shows about 40-60% regular usage throughout the encoding, no matter what format I am exporting to. But if I just drop the same original H.264 file into AME and set it to the exact same encode output preset, then the graphics card is not used at all.
Also, when you run GPUSniffer in the Encore program folder, you can see that it will not accept this card for GPU utilization. Ive looked all around for the Encore list of cards database it is pulling from, and Ive concluded that it must be in a compiled DLL file, so unlike Premiere, you cant modify it to detect the GPU. AME does not have either the list of supported cards or the GPUSniffer program in its program folder, so both of these programs will need the GTX 680 added to its list of supported cards by Adobe directly with an update, like they did with After Effects CS6.
I can only imagine that transcoding in either programs would benefit from CUDA accelleration, like a few other transcoding apps out there already use.
If Adobe is listening, the #1 thing I (all of us?) want in CS6 is for all transcoding products (Premiere direct export & projects, After Effects, Media Encoder direct file import, Encore) to utilize GTX 670 680 and 690 cards for accelleration out of the box. I dont want to use some 3rd party transcoder to get GPU aided transcoding, I want my CS6 Master Collection to be able to do it. Not too much to ask right?

Hi, I have written a 'proof-of-concept' (i.e. unsupported beta) NVidia H264-encoder plugin for Adobe Premeire Pro CS6. If you are interested in trying it, go the following forum-post:http://forums.adobe.com/message/5458381
Couple of notes:
(0) GPU requirement: NVidia "Kepler" GPU or later (desktop GTX650 or higher, laptop GT650M or higher.) The plugin uses the new dedicated hardware-encoder (NVENC) introduced with the 2012 Kepler GPU.
(1) the "ideal" best-case speedup (over Mainconcept H264) is roughly 4-5x on a consumer desktop PC (single-socket PC, Intel i5-3570K). Naturally actual results vary on the source-video/render.
(2) Interlaced video encoding is NOT supported. (I couldn't get this to work; I think it's a GPU-driver issue.)
(3) Only uncompressed PCM-audio is supported (no AAC/AC-3 audio.) Also, multiplexing is limited to MPEG-2 TS. If you want to generate *.MP4 files, you'll need to do your own offline postprocessing outside of Adobe.
(4) In terms of picture-quality (artifacts, compression efficiency), NVidia hardware (GPU) encoding is still inferior to software-only solutions (such as Mainconcept or x264.)
In short, don't expect the NVENC-plugin to replace software-encoding any time soon. It's not a production-quality product. And even if it were, software-encoding still has a place in a real workflow; until consumer hardware-GPU encoding can match the video-quality of the Mainconcept encoder, you'll still be using Mainconcept to do your final production video renders.
cuda is meant for general computing including encoding.
if you performe h246 encoding using cuda on gtx680 it can be done 1 minutes for a video that takes 90 minutes on i7 cpu.
At that speed, the output of the hardware-encoder would be so poor, the video may as well be disposable. NVENC is NOT faster than Intel Quicksync; actually Quicksync can be substantially faster. But NVENC (currently) holds the slight edge in compression-quality.
Off on a tangent, CUDA in MPE acceleration offers both speed-advantage and quality-advantage, because the CUDA video-frame processing is highly parallelizable, and can exploit the GPU's numerous floating-point computational-arrays to speed-up processing and do more complex processing. That's a double-win. So what does this have to do with encoding? Right now, hardware video-encoding (which comes after the video-rendering step) only offers improved speed. My experience with NVENC has shown me it does not improved video-quality. At best, it is comparable to good (and slower) software-encoding when allowed high video-bitrates. At lower video-bitrates (such as Youtube streaming), software-encoding is still A LOT better.

Premiere / Media Encoder CS5 and deinterlacing

Maybe it's just me, but I'm not at all happy with the deinterlacing results from Premiere CS5 and Media Encoder. I've been using Premiere since CS3 and hoped for improvement in CS4, but no. And now with CS5, it's still just not good...
This is what I do in an nutshell: I edit 1080i HDV video in Premiere (using 1080i timelines) and export it to several formats, including 720p for Youtube. Now, whatever I do, I alway get some staircasing / aliasing on deinterlaced output. Not really bad and hardly noticable on video, but very noticable on logo's (which - ironically - are progressive to start with). Preview in Premiere looks fine, but as soon as I put the content through media encoder: staircasing. Even with the new "Use maximum render quality" option enabled.
When I output my 1080i timeline as 1080i MPEG2 video everything looks pristine (motion adaptive deinterlacing is then done upon playback by my nVidia graphics card). When I leave all rendering options the same and export 1080p or 720p - leaving deinterlacing to media encoder - staircasting is easily visible on logo's and detail is lost in the video compared to real-time deinterlaced output by my graphics card.
I guess my main question is: Why can't Adobe get this right? nVidia and ATI can do it very well and in realtime on their graphics cards (and have been able to do so for several years now) and freeware filters such as the ones used by ffdshow do a far better job too.
Why can't a high-end and expensive video editing solution like CS5 get this right? Hugely disappointing

Hi Todd, Steve,
I'm running CS5 a Cuda enabled system (Intel Core i7 965, 12 GB DDR3, MSI GeForce GTX 285 with 2GB memory and a secondary GeForce 9400GT 1GB, running Windows 7 Ultimate 64 bit).
Cuda support is enabled in premiere CS5, as my timelines are yellow even when I enable cuda accelerated effects such as color correction. So no problems there.
I work with 1080i50 HDV and AVCHD files, which I normally use in a HDCAM EX 50i timeline (I use HDCAM EX because that enables me to render all effects and graphics in 1920x1080, instead of a HDV timeline which renders everyting in 1440x1080). I have tried using native HDV timelines too, but that reduces horizontal sharpness on our logo and on sceen graphics, while the deinterlacing problems I encounter are exactly the same.
The problem is that when I export an HDCAM EX timeline to 720p, I get noticable degradation in image sharpness and visible jaggies on our on-screen logo. The same applies when I export to 1080p. When I export to 1080i (so no deinterlacing is done by Premiere or Media Encoder), the file looks great on playback (deinterlacing done in real time by my nVidia card).
For the last few weeks I've been working a round the problem in a way which is not ideal for me, but which does seem to provide better results:
I now work with HDCAM EX 25p timelines instead of 50i, and I set the 'field options' flag for all my clips to 'always deinterlace'. This results in a loss of temporal resolution on my timelines (which I don't really want, since I also export to PAL 50i) but it results in noticably better sharpness and less aliasing on 720p output.
I'd love to share my on-screen logo title if you wish to have a look at it. Our logo contains a circle which shows easily visible jaggies when deinterlaced incorrectly. Please let me know how to get the files to you.
Thanks,
Eric

How to set directory for preview files?

I have my Media Cache folders set to an external hard drive, but Premiere Pro still continues to create hundreds of rendered preview files in the default location of Users/username/Documents/Adobe/Premiere Pro/8.0/Adobe Premiere Preview Files, filling up my main disk and then crashing when it gets full. Is the preview file folder a separate setting somewhere?
Mac Pro 5,1, OSX 10.9.4

I am having a problem with this as well since installing 8.0. PP 7.2.2 and previous versions did not have this issue.
When I set the Media Cache preferences to store all cache on an external hard drive it will in fact do so with the exception of IMS files which it still puts in the default of C:\Users\USERNAME\AppData\Roaming\Adobe\Common\Media Cache Files.
Win 7 Pro
PP CC 2014
2014.0.1 / 8.0.1

Really need help with AME Adobe Media Encoder crash on startup.

Hey all, this is my first time posting in these forums.
I have Adobe Design Premium and need to use the included Media Encoder for a project I'm working on. It opened well the first time, and I started converting a file - at which point it crashed. Since then, when I start it, it shows the startup / loading image, but once finished opening disappears and closes itself. I've tried reinstallig, no dice. I also read the plugin log files (My Documents > Adobe > Adobe Media Encoder > Log Files) - nothing out of the ordinary.
Very stuck and very frustrated - any suggestions would be really appreciated.
Thanks!

Hi Michael. Without more information about output settings, the project, the computer, etc, I can't speculate on the cause of the initial crash. I can, however, offer a suggestion as to why the app is now failing to launch: the initial crash may have corrupted the application settings. If you delete those settings, or otherwise hide them from AME, then the app will create fresh settings on the next launch.
Windows Vista & Win 7: C:\Users\<<yourUserName>>\AppData\Roaming\Adobe\Adobe Media Encoder\<<yourCreativeSuiteVersion>>*
Windows XP (from distant memory): C:\Documents and Settings\<<yourUserName>>\Local Settings\Application Data\Adobe\Adobe Media Encoder\<<yourCreativeSuiteVersion>>
Mac: <<partition>>\Library\Preferences\Adobe\Adobe Media Encoder\<<yourCreativeSuiteVersion>>
*On Windows 7 & Vista, if you can't see the App Data folder, you'll need to set Windows Explorer to show hidden files and folders: Tools>Folder Options>View tab.
If this does the trick to get AME running again, and if it again crashes on you, please provide as much information as you can about the project, export settings, system, etc.

Premiere Pro CC not creating preview files?

Hi there,
I'm working on a project in CC 2014 and when I play a timeline, I either get 'media pending', a black screen or some strange lines as if only a few frames of the clip have properly rendered. When I try to render the timeline, I get "Error compiling movie: unknown error". There are also no preview files in the project preview file folder (despite that folder being the allocated folder for preview files).
I've tried importing the sequence into a new project and the same issues carry on.
Any ideas?
Happy to provide any more info to help!
Cheers

As the faq for all the Adobe forums notes, it's handy, useful, and basically polite to start by noting your computer's specs: OS, chip/cores, RAM, video card/s/vRAM, disk setup, and also the specific software build you're using (to the dot-x level) as quite often this data gives a big heads-up to the answer of a question to start with. Next, it's also useful to give your codec/s, frame-size, and a hint of experience level and whether or not this is the first time you've tried something or whether you've done it for only 10 years a million times but THIS time it fritzed for some reason.
I can help with basic things but before anyone else even more helpful than moi can help ... they'll need more info.
Neil

Media Encoder CS5.5 Watch Folders

I saw in the "whats new and changed" for media encoder that watch folder features are much improved. I've downloaded the trial it actually seems to be working far worse than our CS5 setup (although I REALLY dig the interface changes, really...). I set up CS5.5 to watch the same folders that I had previously had CS5 watching, and it didn't respond to any files being dropped into the folders. After letting it sit it out for a few hours, I rebooted CS5.5, and it picked up all of the files currently in there, but again, did not pick up any new files. The watch folders are on an SMB network, with Media encoder running on a PC and with most of the files coming from macs. CS5 does this fairly well, but CS5.5 is definitely a step back as far as watch folder functionality as far as I can see.

Updated Media Encoder and am now running 5.5.1.12 and........ still nothing. Tried to re-create the Watch Folder, restarted, blah blah blah. I should note that I previously (2-3 weeks ago) used the same Watch Folder on 5 different mpeg-2 files successfully. After that I shut down the Mac for winter vacation ever since then it hasn't worked. The only thing that has changed since then was an Apple update to Keynote.
Not that it'll help, but here are some images:

Media encoder preview files folder

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