Media Encoder scrambles colors when encoding a warp stablilized clip

Hi. Anyone have this issue? Queing any clips into media enoder with warp stabilization applied result in and encoded clip with colors jumping all over the place within the said clip. Very strange, I tried to uninstall and re-install media encoder and did not solve the problem. Anyone have the expertise to help with this issue?

I've been trying everything now. With and without the Cuda Acceleration and both behave exactly the same, funny colors and jumbled video in the render.
Perhaps someone with skills in the Codec world can help? I wouldn't know where to start looking, and I don't wanna mess around with codecs without proper advise.
If someone knows if it may be a codec on my machine creating this problem?
I shoot in AVCHD, I get m2ts files from both my cameras (Sony). Could this problem be related only to this format when exporting with Warp Stabilizer? This problem only started after an update from Adobe for CC 2014 products.

Similar Messages

  • MEDIA ENCODER BUG??

    whenever I encode individual clips the timecode is carried across as per the original source file, but when I export then queue a number of files they are all encoded with 00:00:00:00 timecode.

    I meant to open the Export Settings dialog in AME after queuing from Premiere Pro.
    So steps would be like following (the additional steps in step 5 and 6).
    (1) highlight all the source clips in the project window
    (2) press Ctrl +M - which opens up the export window
    (3) select the format to export, in this case it was XAVC source converted to DNxHD
    (4) press queue which opens up the Media Encoder with all the clips to be encoded with  their new names and destination folder
    (5) In AME, click the queued job.  This opens up the Export Settings dialog.  Do you see the correct timecode here?
    (6) Close the Export Settings dialog.
    (7) press the green button to batch encode.

  • Bug media encoder

    Bonjour,
    Je me permet de poster un message sur ce forum dans le but d'obtenir de l'aide... comme bon nombre d'entre nous je suppose!
    Je directeur de production, et j'ai un problème avec Media encoder.
    Lorsque je rentre dans les preset de configuration d'encodage, le logiciel plante.
    J'ai déjà eu ce bug et mon directeur de post prod de l'époque l'avait résole en supprimant des fichiers de settings media encoder.
    Il m'est impossible de le joindre et je ne sais pas de quel il s'agit.
    Je me tiens disponible pour apporter plus de précisions,
    Merci par avance,
    Jeremy.
    CS4 - Mac Pro G5

    I meant to open the Export Settings dialog in AME after queuing from Premiere Pro.
    So steps would be like following (the additional steps in step 5 and 6).
    (1) highlight all the source clips in the project window
    (2) press Ctrl +M - which opens up the export window
    (3) select the format to export, in this case it was XAVC source converted to DNxHD
    (4) press queue which opens up the Media Encoder with all the clips to be encoded with  their new names and destination folder
    (5) In AME, click the queued job.  This opens up the Export Settings dialog.  Do you see the correct timecode here?
    (6) Close the Export Settings dialog.
    (7) press the green button to batch encode.

  • When I add my composition to the Adobe Media Encoder from After Effects, it renders out incorrectly?

    Why is it that when I add my composition directly from after effects to the adobe media encoder, it renders out of the adobe media encoder incorrectly? By that I mean the video comes out a little scrambled- parts of it overlap other parts. Is this an issue with 'dynamic link'? Did I do something wrong? I'm working in CC.

    I also don't understand what you are saying. What do you mean by "parts of it overlap other parts"? A screen shot might help.
    What were your render settings in AME? (Format, Codec, data rate, etc.)
    What is in your AE comp? If footage, tell us what format, codec, etc. Tell us what effects were used too.
    What exact version number of AE CC are you using?

  • Media Encoder adding RBG color casts on BW 16mm Footage

    Hey Everyone,
    I am really stumped by this one. I am working with FCP6 and Apple Pro Res HQ scans of 16mm B&W footage. I am trying to encode a self-contained .mov file (direct from FCP) in Adobe Media Encoder CC (for Blu-ray) and then burn to Blu-ray with Encore CS6.
    I burned the first test Blu-ray last night and when I played it back on my Blu-ray player/TV, I was stunned by the fidelity and definition of the otherwise thick/complicated 16mm grain structure, even via what was only a 6GB .m4v render (compressed from 33.5GB .mov). Everything was perfect...EXCEPT...I got these horrible "color casts" of red, blue, green, magenta, across practically every shot in the footage. Particularly in the last shot of the drain pipe (see example clips 14 seconds long):
    Original: https://vimeo.com/97456916 (pass: "original")
    Blu-ray: https://vimeo.com/97453674 (pass: "colorcast")
    Obviously the footage does not look this in either FCP6 or .mov in QT7. I just double checked and the color casts ARE visible when playing back the ME converted .m4v in Encore. I have also taken the .mov from FCP and brought that into Encore and NO COLORCASTS. I have also taken the .mov, reimported it to FCP and but a 3-Way Color Corrector on it and put the saturation at zero, exported that, and then ME>Encore and it still adds the color....So I am 99% positive this is a Media Encoder issue. Here are the settings I used:
    Considering how long is has taken me to get satisfactory web compression results from 16mm footage in the past, I feel like I just hit a grand slam in the bottom of the 9th with the playback fidelity of the first test Blu-ray. The motion and definition are phenomenal, I mean we are talking Criterion quality--without X.264 or Blu Code--(even with all the modern "overcompensation" crap turned off on my TV). I AM SO SO CLOSE TO RENDERING/BURNING A PERFECT BLU-RAY IF I CAN JUST FIGURE THIS COLOR THING OUT!
    Got a deadline to get this into the hands of a couple of prominent filmmakers.
    Any help or ideas that anyone can provide will be most appreciated.
    Thank so much!
    Alec
    MAC PRO // OSX 10.7.5 // 2 x 2.66Gmz 6-Core Intel Xeon // 32 GB 1333 MHz DDR3

    ***SOLUTION***
    Well it seems silly that I had to do this at all, but here is the workflow that finally seemed to solve the issue without adding an extra level of encoding...
    Save self-contained .mov of my timeline in FCP6 > bring that back in FCP as a separate sequence and apply the "Desaturate" filter (Image Control > Desaturate) to the entire film > save as self-contained .mov again > convert in AME > master and burn to Blu-ray with Encore > Presto!!! NO COLORCASTS on B&W 16mm footage in Encore and no colorcasts from the file on the burned Blu-ray disc.
    I believe I stated it above, but in case I didn't, adjusting the chroma and/or "desaturating" via FCP's color corrector plugins did not work...even with the exact same workflow otherwise. I have no idea why, but if anyone ever runs into the same problem, this worked for me. Only took two weeks to do something that I guessed would take a day, maybe two. Geesh.
    Thanks again guys for all the suggestions. Really really appreciate it.
    -Alec

  • Media Encoder error about activation when exporting in activated version of Premiere CS4

    I get the following error when I try to export media in Premiere CS4 (Note: I have a legal and activated copy of CS4 Master Collection). In Premiere, it appears to go through (the loading progress bar fills and then disappears) but when I check the folder, it's empty. And then I notice that there's another icon in my taskbar and oh hey, it says "AMT Subsystem Error: Thank you for using Adobe Media Encoder CS5. The Adobe product that installed Media Encoder has not activated. Please launch and activate that Adobe product before continuing to use Media Encoder."
    I'm using Windows 7 x64 (8gb of RAM). I tried installing the patch as suggested in this thread: http://forums.adobe.com/thread/719451 but it only claimed to not have the corresponding program installed. I tried checking to see if there were any updates - there weren't.
    A quick check on my computer reveals that both Media Encoder CS4 and CS5 are installed. I looked to see if there was a way to uninstall the CS5 version but didn't see it. The only way I think I could have gotten it was though some sort of Adobe update.
    Any ideas of how to fix this?

    Hi: I have the same problem, but it happened very suddenly and after very specific updates. I successfully encoded a file using the CS6 encoder. Then, I allowed updates to Adobe Media Player and Adobe Air. I tried to encode with CS6 again and it had stopped working - all in the space of 5 minutes. A reboot did not help. I also have CS4 and CS 5.5 installed and have had all along (which means that you can have them and use the CS6 encoder). Since I can no longer use the CS6 encoder, but am able to launch an older one, I am using that for the moment. I hope that this reply will be of some help in finding a solution.

  • Getting 1603 adobe media encoder error message when installing adobe cs4

    new to this.i am getting a error code 1603 stating that there's an fatal error with insatlling ADOBE MEDIA ENCODER in adobe cs4. i can not installed the program. i have a compaq presario that meets the minimum requirements. Ive tried everything from logging in administrator to using clean script to call tech support.please if someone is familiar with this error, help me fix it. tHIS error is driving me crazy.

    the error shows up when i installing disk 1 and it starts off installing the program then i noticed that when i came to installing the encoder the background screen flinches then the error message comes us. when i quit the installer and requests more info, it just gives me that error 1603. please help me.
    im running on WINDOWS VISTA HOME PREMIUM/SP1

  • Adobe Media Encoder error when encoding: winfile.cpp-759

    Mods: Please move this to the appropriate thread wasn't sure to move it to Premiere or Flash
    I receive this error when trying to encode AVI to H.264 using Adobe Media Encoder CS5 (64bit):
    When searching through the forums, several suggestions for CS4 and current releases that I have tried are:
    clearing the media cache through AME, and the folder location in %APPDATA%\Adobe\Common\
    installing K-Lite Codec pack
    changing the media cache files folder to a separate disk entirely
    updating to the latest version (at the time of post ver 5.0.1.0)
    uninstalling and re-installing AME (as an error might have occurred during updates)
    verifying that the CPU has SSE support and is enabled
    I expanded my search to google which gave similar errors (winfile.cpp-754, winfile.cpp-758, etc.) and a few responses were uninstalling any Nero products (don't have any burning programs on this computer - unless you count Windows)
    The system that I have is:
    MS Windows 7 64-bit
    Intel Core 2 Quad Q6600 @ 2.40GHz
    2x 1.0GB Dual-Channel DDR2 @ 800MHz
    512MB GeForce 9600 GHz
    2x 250GB HDD Mirrored
    External USB 500GB HDD
    Any ideas as to what the cause of this is?
    LK.

    The information about installing codecs packs is true. It usually does more damage to your codecs already present with software already installed on your computer, and the registry settings even after removing it. That is why it is in good practice to do full image back ups monthy, saving the latest 3 for when I utilize last resort methods such as codec packs.
    Adobe CS5 software has been working fine on my computer ever since its installation July. I forgot to mention that I have successfully used Premiere Pro CS5 for editing a dozen files ranging from SD small res to HD 1080i. This also includes just using AME CS5 itself for transcoding files for supported playback on different devices. I notice a greater difference in speed when using a more up to date machine that uses a GTX 285 card for GPU playback - a lot faster and smoother.
    I have a 2nd, slightly older computer, that houses an extra drive I put in there to use as a scratch disk. I occasionally add that disk to the computer that has CS5 currently installed as a scratch disk for editing video. The external USB drive is used to store the final product and my backups.
    This error has only come up 1 time out of the 49 files I have encoded that usually run 10 minutes to 1.5 hours. I had 9 AVI files in the encoding queue and it always stopped at this 1 particular file. I skipped the file and encoded the rest successfully, but I want to know why it causes an error in AME because this has never happened before. I have even used it on a more up-to-date machine spec wise, thinking that there is a 1% possibility that it doesn't like my computer. The same error was produced. The 9 files that I did encode are roughly the same video and audio format - just this one is the error.
    I gave the file to my friend who was supposed to analyze before I got home - I usually assist them in PC problems and built his better-than-mine PC.
    Any other suggestions for this error and/or a solution?
    Lk

  • Adobe Media Encoder (Error compiling movie) Unknown error when writing to Isilon OneFS 6.5.5.18

    Adobe Media Encoder (Error compiling movie) Unknown error when writing to Isilon OneFS 6.5.5.18 while using Adobe Premiere Pro.
    Process:         Adobe Premiere Pro CC 2014
    Path: /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
    Identifier: com.adobe.AdobePremierePro
    Version:         8.1.0 (8.1.0)
    Code Type: X86-64 (Native)
    Parent Process: launchd [2538]
    Responsible:     Adobe Premiere Pro CC 2014
    Date/Time: 2015-01-06 14:04:23.500 -0700
    OS Version:      Mac OS X 10.9.2 (13C64)
    Report Version:  11
    Crashed Thread: 55  Dispatch queue: com.apple.root.default-priority
    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    Customer created test export with 777 permissions and set mount parameters to the following:
    mount_nfs -o vers=3,tcp,rdirplus,intr,nolocks,async,rsize=32768,wsize=32768
      -- Original mount options:
         General mount flags: 0x40 async
         NFS parameters: vers=3,tcp,nolocks,rsize=32768,wsize=32768,rdirplus
      -- Current mount parameters:
         General mount flags: 0x4000058 async,nodev,nosuid multilabel
         NFS parameters: vers=3,tcp,port=2049,nomntudp,hard,nointr,noresvport,negnamecache,callumnt,nolocks,quota, rsize=32768,wsize=32768,readahead=16,dsize=32768,rdirplus,nodumbtimr,timeo=10,maxgroups=16 ,acregmin=5,acregmax=60,acdirmin=5,acdirmax=60,nomutejukebox,nonfc,sec=sys
    The pcap shows once the movie is created a lockup call is responded from Isilon with Error: NFS3ERR_NOENT
    478         V3 CREATE Call (Reply In 479), DH: 0xea5f731c/QBRSN-0-0-1.mov Mode: UNCHECKED
    479         V3 CREATE Reply (Call In 478)
    484         V3 LOOKUP Call (Reply In 485), DH: 0xea5f731c/._QBRSN-0-0-1.mov
    485        V3 LOOKUP Reply (Call In 484) Error: NFS3ERR_NOENT
    V3 LOOKUP Reply (Call In ....) Error: NFS3ERR_NOENT  -   This is by design of OneFS, we coalesce files and then flush them out to disk which is why the commit time is accurate but the file is not immediately available. however when an async option is used within the mount options this should be avoided if writing asynchronously to the cluster.  Has anyone else seen this behavior lately? (current workaround is to store locally and transfer to the cluster via Finder)

    That error can happen for many reasons...one of the reasons that I occassionaly get it is because I try exporting a movie to an external drive that has been formated in the old FAT32 instead of the NTSF standard.  FAT32 only allows for file sizes up to 2 gigs.  And as soon as it reaches that...I would get that error.  I don't know if that is why you are getting that error...but it would be easy to check.  1) are you generating a file that is over 2 gigs?  2) is your drive that you are exporting to FAT 32 (just right click the drive in My Computer and select "properties" then just look for what it says next to "file system".

  • Creative Cloud Packager fails when downloading Media Encoder 7.2.2 update

    Hi all,
    I am wondering if anyone else is seeing this.
    I am attempting to use CCP 1.4 (Macintosh platform) to build a package for deployment to the Macs in our department. It is failing, specifically, when trying to download the Adobe Media Encoder 7.2.2 update, which I understand was released a few days ago. All other selected components download properly and the package will build if I deslect Adobe Media Encoder before building.
    I have successfully reproduced the issue on two different systems, have tried purging the cache folder that CCP uses, moving it to another location/disk etc, all with no joy. Here is a snippet from the log:
    04/11/14 09:20:22:455 | [INFO] |  | ASU | EnterpriseNative | EnterpriseNative |  |  | 1315279 | downloadupdates returned error Code :U43M1D204
    04/11/14 09:20:22:455 | [ERROR] |  | ASU | EnterpriseNative | EnterpriseNative |  |  | 1315279 | download updates returned statusCode:43, errorCode:204
    04/11/14 09:20:22:455 | [WARN] |  | ASU | EnterpriseNative | EnterpriseNative |  |  | 1315279 | ewa_getDownloadedUpdateCacheInfo: Cache XML file does not exist.
    Wondering if anyone else is seeing this or if anyone has any suggestions please?
    Thank you and warm regards,
    Neil.

    Hi Karl,
    I'm just following up to ask whether there has been any progress at your end with this - as I'm sure you'll understand, I am anxious to deploy CC to our machines and can't do so until this is resolved.
    Thank you again and regards,
    Neil.

  • Premiere CC 7.2.2 crashes when trying to export via Media Encoder and Encore crashes while DVD build

    Hello,
    My computer is a:
    2x Intel Xeon Processor E5-2650 (2000 MHz, 20MB);
    16x Kingston DIMM 8 GB PC3-8500 ECC Reg.;
    PNY Quadro 4000 with 2048 MB GDDR5-RAM;
    PNY Tesla C 2075
    2x 2000 GB Western Digital RE4 (7200 UPM/S-ATA II) as a RAID I
    1x 120 GB OCZ Vertex 3 SSD
    1x 240 GB OCZ Vertex 3 SSD (system disk)
    Tyan S7050GM4NR motherboard
    Windows 7
    I freshly installed Windows 7 and the CC-Apps PremierePro, After Effects, Media Encoder, Photoshop and Speedgrade.
    When I try to export any video from premiere to the media encoder premiere crashes without any error message. The problem is not the project: I created several new projects and even if I only have one Graphic-File/Bars/h264-video in the timeline that I try to export: premiere crashes. When I export directly from premiere it works, but there is no chance to go via media encoder. The strange thing is that I can export from after effects to the media encoder without any problem...
    Second Problem: Encore crashes also. Everytime I try to build a DVD => Encore crashes
    Does anybody have an idea?
    Here is what I already tried:
    Yesterday it worked fine today it crashes when I export from premiere via media encoder.
    1. Bars+Tone => export => crash
    2. Video Project with 2 short h264-files => export => crash
    3. I used Software only renderer => crash
    This is the Windows log that I found:
    Ereignis-ID 1000
    EventXML
    param1
    WmiApRpl
    param2
    WmiApRpl
    binaryDataSize
    16
    binaryData
    38270000DE27000039270000DF270000
    So it would be great if you have any idea what to do...
    System
    Provider
    [ Name]
    Microsoft-Windows-LoadPerf
    [ Guid]
    {122EE297-BB47-41AE-B265-1CA8D1886D40}
    EventID
    1000
    Version
    0
    Level
    4
    Task
    0
    Opcode
    0
    Keywords
    0x8000000000000000
    TimeCreated
    [ SystemTime]
    2014-04-16T08:25:51.922502600Z
    EventRecordID
    3402
    Correlation
    Execution
    [ ProcessID]
    19984
    [ ThreadID]
    24964
    Channel
    Application
    Computer
    Schnittplatz
    Security
    [ UserID]
    S-1-5-18
    UserData
    Die Leistungsindikatoren für den Dienst WmiApRpl (WmiApRpl) wurden erfolgreich geladen. Die Eintragsdaten im Datenbereich enthalten die neuen Indexwerte, die diesem Dienst zugeordnet sind.

    The Error is back!!!
    Yesterday it worked today it crashes when I export from premiere via media encoder. I tried it with all the things you told me:
    1. Bars+Tone => export => crash
    2. Video Project with 2 short h264-files => export => crash
    3. Software only renderer => crash
    These are the two logs that I found:
    Ereignis-ID 1000
      Die Leistungsindikatoren für den Dienst WmiApRpl (WmiApRpl) wurden erfolgreich geladen. Die Eintragsdaten im Datenbereich enthalten die neuen Indexwerte, die diesem Dienst zugeordnet sind.
    System
    Provider
    [ Name]
    Microsoft-Windows-LoadPerf
    [ Guid]
    {122EE297-BB47-41AE-B265-1CA8D1886D40}
    EventID
    1000
    Version
    0
    Level
    4
    Task
    0
    Opcode
    0
    Keywords
    0x8000000000000000
    TimeCreated
    [ SystemTime]
    2014-04-16T08:25:51.922502600Z
    EventRecordID
    3402
    Correlation
    Execution
    [ ProcessID]
    19984
    [ ThreadID]
    24964
    Channel
    Application
    Computer
    Schnittplatz
    Security
    [ UserID]
    S-1-5-18
    UserData
    EventXML
    param1
    WmiApRpl
    param2
    WmiApRpl
    binaryDataSize
    16
    binaryData
    38270000DE27000039270000DF270000
    So it would be great if you have any idea what to do...

  • Live text template render issue when using Media Encoder?

    I'm running into flash frames with Media Encoder exports of Premiere sequences using the live text templates.
    Unfortunately, AME doesn't flag it as an error, so the render completes without any issues in the render log and the only way to find it is to watch the rendered file.
    I have tried different combinations of having After Effects open or closed, with the live text template comp open or closed; I can't consistently reproduce the problem with any certainty and so am having trouble pinpointing the source.
    My only hypotheses so far are that:
    The glitches seem to be happening in the dynamic link between AME and PP, not AE and PP. The live text will pop back to the duplicated comp's text for one frame. Video playing simultaneously doesn't pop.
    In other words, the AE text template said: "name here". In PP it was edited to say "John Doe", then that comp was duplicated and edited to say "Bob Smith". Everything looks fine in PP. There are no keys on the source text in AE (I have noticed that if there are keys on the source text in AE, the text will pop back to the original AE text at that key in PP).
    When rendered out of AME, halfway through Bob Smith's title, it will read "John Doe" for a single frame, then pop back to being Bob.
    I've only had this happen so far with AME renders. The renders out of PP haven't given me any issues so far.
    It might happen more frequently on longer segments? If a title is up for 45 sec instead of 10 sec, it may be more likely to pop.
    The issue seems to occur more often in batch renders out of AME (happened to 3 of 5 files rendered in a batch, AME 2014.1) and/or with unrelated AE comps open (on a single render from AME 2014.2)
    Again, it doesn't happen every time or to the same title, or in the same spot. Files are being rendered to ProRes 422 HQ. Unchecked "Use Previews" in AME.
    Would be nice to get to the bottom of what's happening so I can recommend something to the editors when I hand off these live text templates to them.
    I realize that the live text is a new feature as of 2014.1, but haven't found anyone else talking about this. Would love if this was a very simple fix that I'm missing.
    I was able to reproduce the error on 2 different machines, with similar specs:
    Premiere CC 2014.1 and 2014.2
    Media Encoder CC 2014.1 and 2014.2
    Mac tower 2010
    2x 6-core Intel Xeon
    RAM: 64 GB
    Graphics: ATI Radeon HD 5770 and NVidia Quadro K5000 (or K4000)
    OS: 10.8.5 Mountain Lion

    I'm running into flash frames with Media Encoder exports of Premiere sequences using the live text templates.
    Unfortunately, AME doesn't flag it as an error, so the render completes without any issues in the render log and the only way to find it is to watch the rendered file.
    I have tried different combinations of having After Effects open or closed, with the live text template comp open or closed; I can't consistently reproduce the problem with any certainty and so am having trouble pinpointing the source.
    My only hypotheses so far are that:
    The glitches seem to be happening in the dynamic link between AME and PP, not AE and PP. The live text will pop back to the duplicated comp's text for one frame. Video playing simultaneously doesn't pop.
    In other words, the AE text template said: "name here". In PP it was edited to say "John Doe", then that comp was duplicated and edited to say "Bob Smith". Everything looks fine in PP. There are no keys on the source text in AE (I have noticed that if there are keys on the source text in AE, the text will pop back to the original AE text at that key in PP).
    When rendered out of AME, halfway through Bob Smith's title, it will read "John Doe" for a single frame, then pop back to being Bob.
    I've only had this happen so far with AME renders. The renders out of PP haven't given me any issues so far.
    It might happen more frequently on longer segments? If a title is up for 45 sec instead of 10 sec, it may be more likely to pop.
    The issue seems to occur more often in batch renders out of AME (happened to 3 of 5 files rendered in a batch, AME 2014.1) and/or with unrelated AE comps open (on a single render from AME 2014.2)
    Again, it doesn't happen every time or to the same title, or in the same spot. Files are being rendered to ProRes 422 HQ. Unchecked "Use Previews" in AME.
    Would be nice to get to the bottom of what's happening so I can recommend something to the editors when I hand off these live text templates to them.
    I realize that the live text is a new feature as of 2014.1, but haven't found anyone else talking about this. Would love if this was a very simple fix that I'm missing.
    I was able to reproduce the error on 2 different machines, with similar specs:
    Premiere CC 2014.1 and 2014.2
    Media Encoder CC 2014.1 and 2014.2
    Mac tower 2010
    2x 6-core Intel Xeon
    RAM: 64 GB
    Graphics: ATI Radeon HD 5770 and NVidia Quadro K5000 (or K4000)
    OS: 10.8.5 Mountain Lion

  • Premiere CC 2014 hangs when sending sequences to Media Encoder CC 2014

      Whenever I try to send a sequence from Premiere Pro CC 2014 to Media Encoder CC 2014, Premiere immediately freezes and becomes unresponsive. AME seems to still be running just fine.
    I've tried the following troubleshooting steps:
    – Clearing the media cache.
    – Clearing and moving the scratch disks.
    – Deleting all render previews and re-building them.
    – Completely re-installing all of Adobe's Creative Cloud suite.
    – Importing the at-question PPCC14 project file into a fresh PPCC14 project and importing only the sequence I need to export.
    – Dragging and dropping the at-question Premiere sequence into AME.
    – Opening only AME and trying to drag the entire Premiere project file from Finder.app into AME's render queue. (This happens to work, as a matter of fact, however something strange happens once the sequence is in the AME queue. It pops up just fine, I can change the render settings and file export location, but when I click the green play button at the top right, nothing happens. AME doesn't hang or freeze up or anything, it's just that nothing happens. No prep, no nothing – very strange.)
    – Uninstalling CUDA completely and tried using only OpenCL and software-only rendering engines.
    – Opening the same at-question project on an entirely different computer.
    – Trying to export from PPCC14 itself.
    – Tried opening up an entirely different PPCC14 project and exporting – worked perfectly. So it must be something with this specific project file.
    I eventually got it working (honestly, I'm not even sure what I did – at that point it felt like I was in a zombie state after four hours of troubleshooting and was just repeating troubleshooting steps because I was trying to hit a deadline with this export.) I was able to export it directly from PPCC14 – I was never able to get it to work with AMECC14, however.
    Other miscellaneous noteworthy things: This project I'm trying to export is massive – it's a feature documentary that's about 2 hours in length. It's very complex in its edits, has a mixture of ProRes 422 files and .MTS files, and the entire project is reading media from three separate USB 3.0 hard drives. I know that's not the ideal workflow, but it's been doing just fine until this last time I tried to render out the latest export for our client.
    Thanks in advance for anyone's help.

    I've tried importing into a new blank project, but that did not seem to work. I then tried selecting the sequence in the bin and exporting that as a "Simplified Project" via the File menu. That still does not work when sending the sequence to AMECC14, but it does work when I render straight from PPCC14.
    I have also found that as long as I give it enough time to load up and all that, I seem to be able to export just fine from PPCC14 itself – I'm still getting the freezing/hanging when trying to send to AMECC14 however.
    Thanks for the help so far Cgunningham – I really appreciate it. I'll keep following up here if I find anything else new out.

  • Premiere CC crashing when dragging sequences to Media Encoder CC

    I've always been able to do this in the past, but suddenly when I drag a sequence or multiple sequences to Media Encoder from Premiere, Premiere crashes and gives me the following:
    Premiere Pro has encountered an error.
    [/sirreact64/releases/2013.03/shared/adobe/dvamediatypes/project/mac/../../src/TickTime.cp p-219]
    and then a box pops up in Media encoder that says
    Dynamic Link Error
    Source is empty.
    Anyone help?
    17" Macbook Pro with 10.7.5
    Premiere CC
    Media Encoder CC

    I am using the most updated version of PPro CC with OS 10.8.5. It seems to have issues with certain sequences and not others.  It also may be the files themselves.  They play fine in the program viewer and I have sent them to Media Encoder before, but if I create a new sequence with the same settings and copy the files into it, the same thing happens. I have a lot of 29.97 720x480 (1.21 pixels) and 1440x1080 (PAR 1.333) footage to edit together and create dvds out of (not my idea - it's a job) and I am in the middle of trying various ways of encoding to make it as clear as possible.
    Currently I am using 1440x1080i HD anamorphic sequence settings encoding into 1440x1080 p HD anamorphic with frame blending, maximum render quality, Target bit rate of 30 VBR 2 pass. Then combining those files with other sequences into a longer 1440x1080 p HD anamorphic sequence and encoding MPEG 2-DVD NTSC widescreen progressive 100% quality, VBR 2 pass and the output is much better. This has been working, and today suddenly it stopped and started crashing. Any ideas?

  • Media Encoder CC2014.2 crash on windows when trying to export when quicktime is installed

    Hi,
    I'm trying to export .mov files (created on random Mac computers in very hi-res) to reduce file size, and have the same output format. (possibly 1080p H.264-> .mp4)
    I installed Media Encoder cc2014.2 on my pc (win7, 64bits, french).
    When I first tested, Only the audio was being exported. But I soon realized I didn't had the proper codec installed on my PC.
    (I wasn't able to play the original video file, only the audio was playing).
    So, like a good boy I installed Apple Quicktime (7.76.80.95)
    With quicktime on my PC I was able to play the original video file. (with quicktime player)
    So I opened Media Encoder again, and on the preview this time I can see the video with the sound. But as soon as I start the coding (the little green arrow) Adobe Media Encoder crash.
    I have tried multiple output format, it always crash right when I start exporting the file.
    I uninstalled Quicktime, and media encoder is working again ... but my original files (.mov) can't be exported with video, only the sound.
    I have tried a third party codec (K-Lite), I can see the video+sound on my pc, but Media Encoder is still blind, no video, only the sound.
    Is there a way to add codec to Media encoder without having to install Quicktime?
    Or a way to make Media Encoder work on my PC when Quicktime is installed?
    btw I'm sorry if my text is a bit confusing, I'm french speaking
    Thank's in advance!

    The Error is back!!!
    Yesterday it worked today it crashes when I export from premiere via media encoder. I tried it with all the things you told me:
    1. Bars+Tone => export => crash
    2. Video Project with 2 short h264-files => export => crash
    3. Software only renderer => crash
    These are the two logs that I found:
    Ereignis-ID 1000
      Die Leistungsindikatoren für den Dienst WmiApRpl (WmiApRpl) wurden erfolgreich geladen. Die Eintragsdaten im Datenbereich enthalten die neuen Indexwerte, die diesem Dienst zugeordnet sind.
    System
    Provider
    [ Name]
    Microsoft-Windows-LoadPerf
    [ Guid]
    {122EE297-BB47-41AE-B265-1CA8D1886D40}
    EventID
    1000
    Version
    0
    Level
    4
    Task
    0
    Opcode
    0
    Keywords
    0x8000000000000000
    TimeCreated
    [ SystemTime]
    2014-04-16T08:25:51.922502600Z
    EventRecordID
    3402
    Correlation
    Execution
    [ ProcessID]
    19984
    [ ThreadID]
    24964
    Channel
    Application
    Computer
    Schnittplatz
    Security
    [ UserID]
    S-1-5-18
    UserData
    EventXML
    param1
    WmiApRpl
    param2
    WmiApRpl
    binaryDataSize
    16
    binaryData
    38270000DE27000039270000DF270000
    So it would be great if you have any idea what to do...

Maybe you are looking for