Media Encoder stop working

My Media Encoder 4.0.0.0 stop working and the details about this interruption are below.
Please, what I have to do to fix it?
Thanks
Wanderly
Assinatura do problema:
Nome do Evento de Problema: APPCRASH (Event)
Nome do Aplicativo: Adobe Media Encoder.exe
Versão do Aplicativo: 4.0.0.0
Carimbo de Data/Hora do Aplicativo: 48b3250d  (Stamp and date)
Nome do Módulo de Falhas: WatchFolder.dll (Module)
Versão do Módulo de Falhas: 0.0.0.0
Carimbo de Data/Hora do Módulo de Falhas: 48b32139  (Stamp and date)
Código de Exceção: c0000005  (Exception code)
Deslocamento de Exceção: 00008a83  Exception range)
Versão do sistema operacional: 6.1.7601.2.1.0.256.48 (Operational System)
Identificação da Localidade: 1046 (Local identification)
Informações Adicionais 1: 0a9e ( Additional data)
Informações Adicionais 2: 0a9e372d3b4ad19135b953a78882e789   ( Additional data)
Informações Adicionais 3: 0a9e   ( Additional data)
Informações Adicionais 4: 0a9e372d3b4ad19135b953a78882e789   ( Additional data)

What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

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      Additional Information 1: 9a62
      Additional Information 2: 9a620826d8ae4a2fa8b984b39290a503
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