Media Error, It does´nt allow to format either :s

 I have a problem, I turn my MSI MS-551x  and display the message "Media Error" then It turn off.    I tried format it, But simply it does not allow it.   So, what should i do???     Someone can report to me like directly with sopórte technician MSI?   I´ll be grateful for your help, thanks.

Don't put battery first and firmware update!!
Firmware update process:
1.Please download and install the latest firmware and driver!! (http://www.msi.com.tw/program/products/ia/ia/pro_ia_detail.php?UID=485)
2.After firmware installing will show four files, please cover driver installing files(C:\Program Files\MSI\MS-551X)
3.Please plug your mega stick 128 in your PC and press “play key” (take out your battery) continuously.
4.Please enter OS "start" (below left corner) and enter "programing collecting" and choose to "MSI MS-551X" update now!!!
5.After update success you can release of your hands
Hope to solve your issue!!

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