Media file paths broken....

My external HD with itunes library is dead. I bought a new disc and put library backup on this. But the path for all my files are broken. How can i fix this?

Two possible approaches.
1. Over in Windows the easy fix would be to make sure that the new drive had the same drive letter as the old one. I don't know if the same is true for a Mac since I don't know what conventions apply in naming Mac devices/volumes. If you Get Info. on a missing file and cancel when asked to locate the file, then look on the summary tab, it should show you the path the library expects to be able to find that particular file at. It may be that you can tweak the volume name or do something esoteric to make the file appear at the correct path, in which case job done.
2. Double-click on a file to play it, iTunes will ask you to try to locate the file, do so. It should then ask if should try to use the same location to fix other broken links. Let it. If you are lucky it will sort everything out for you, although it may take more than one attempt. Once you've started down this route you can't use the other.
tt2

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Media file path in IP IVR - Run external VRU script

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Hi,
I try to your guide but still silent. Log file is:
01 15:10:42.398 ICT %MIVR-SS_CMT-7-UNK:init:: flushDTMF=true DTMFBuffer.size=0
344389: Apr 01 15:10:42.398 ICT %MIVR-LIB_MEDIA-3-PROMPT_ERROR_IGNORED:Prompt error ignored: Exception=com.cisco.prompt.UndefinedPromptException: unable to append prompt: Vietnamese\Loichao.wav; nested exception is:
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344390: Apr 01 15:10:42.398 ICT %MIVR-LIB_MEDIA-3-EXCEPTION:com.cisco.prompt.UndefinedPromptException: unable to append prompt: Vietnamese\Loichao.wav; nested exception is:
344391: Apr 01 15:10:42.398 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: java.io.IOException: file not found: Vietnamese\Loichao.wav
344392: Apr 01 15:10:42.398 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.prompt.FilePrompt.appendTo(FilePrompt.java:229)
344393: Apr 01 15:10:42.398 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.prompt.DocumentPrompt.appendTo(DocumentPrompt.java:264)
344394: Apr 01 15:10:42.398 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.prompt.ConcatenatedPrompt.appendTo(ConcatenatedPrompt.java:169)
344395: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.cmt.dialogs.CMTDialogImpl.appendPrompt(CMTDialogImpl.java:165)
344396: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.cmt.dialogs.CMTDialogImpl.playCompositePrompt(CMTDialogImpl.java:140)
344397: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.cmt.dialogs.CMTDialogImpl.playInitialPrompt(CMTDialogImpl.java:110)
344398: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.cmt.dialogs.CMTDialogImpl.playPrompt(CMTDialogImpl.java:92)
344399: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.cmt.dialogs.CMTSimpleRecognitionDialogImpl.dialogLoop(CMTSimpleRecognitionDialogImpl.java:109)
344400: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.cmt.dialogs.CMTSimpleRecognitionDialogImpl.run(CMTSimpleRecognitionDialogImpl.java:87)
344401: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl$ActionImpl.run(ApplicationManagerImpl.java:7757)
344402: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl.doInterruptible(ApplicationManagerImpl.java:7560)
344403: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.dialog.DialogObjectImpl.invoke(DialogObjectImpl.java:632)
344404: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.steps.ivr.MenuStep.execute(MenuStep.java:394)
344405: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.obj.WFBeanStep.executeImpl(WFBeanStep.java:141)
344406: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.obj.WFStep.execute(WFStep.java:174)
344407: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.obj.WFWorkflowTask.executeStep(WFWorkflowTask.java:494)
344408: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.executeStep(WFEngineWorkflowTask.java:122)
344409: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.executeStep(WFWorkflowAppDebugTaskWrapper.java:416)
344410: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.obj.WFWorkflowTask.execute(WFWorkflowTask.java:360)
344411: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.execute(WFEngineWorkflowTask.java:77)
344412: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.execute(WFWorkflowAppDebugTaskWrapper.java:736)
344413: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTaskNormally(TaskManager.java:416)
344414: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTask(TaskManager.java:371)
344415: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.engine.core.Invoker.invoke(Invoker.java:85)
344416: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl.subinvoke(ApplicationManagerImpl.java:4658)
344417: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.app.impl.ApplicationManagerImpl.subinvoke(ApplicationManagerImpl.java:2204)
344418: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.app.Application.subinvoke(Application.java:276)
344419: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.subsystems.ged125.ICMApplication.invokeWorkflow(ICMApplication.java:154)
344420: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.subsystems.ged125.ICMApplicationTask.invokeWorkflow(ICMApplicationTask.java:684)
344421: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.subsystems.ged125.ICMApplicationTask.runScript(ICMApplicationTask.java:1382)
344422: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.subsystems.ged125.ICMApplicationTask.execute(ICMApplicationTask.java:2468)
344423: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.app.impl.WFAppTaskWrapper.execute(WFAppTaskWrapper.java:291)
344424: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTaskNormally(TaskManager.java:416)
344425: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTask(TaskManager.java:371)
344426: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager$RunnableTask.run(TaskManager.java:589)
344427: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStubImpl.java:690)
344428: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:486)
344429: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:762)
344430: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:776)
344431: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.executor.impl.PooledExecutorStubImpl$1$WorkerImpl.run(PooledExecutorStubImpl.java:99)
344432: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:853)
344433: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: nested stack trace is:
344434: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: java.io.IOException: file not found: Vietnamese\Loichao.wav
344435: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.prompt.FilePrompt.appendTo(FilePrompt.java:229)
344436: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.prompt.DocumentPrompt.appendTo(DocumentPrompt.java:264)

No "Media File Path"

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Mac 10.8.3
Premiere Pro CS6 up to date

Hi HAVitTV,
This feature is introduced in the latest version which is Premiere pro CC, available through creative cloud subscription. In CC you get a box with a filepath and a locate button at the bottom. Please check the tutorials again and make sure that they are for cs6 not CC.
Regards,
Vinay

Fileserver problems (Win/Mac): file path broken

I'm working in a mixed pc/mac environment. Most clients run Windows, some run Mac OS X, but we're all connected to the same Windows file server.
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BUT...
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>...the Links panel uses platform specific filepaths.
I think there must be more to it than that. I do not normally work this way, but I just tried it, and I had no problem with the links using this setup:
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Windows - ID CS3 5.0.2 in Parallels on the same MBP running Vista
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I created a file on the Mac using images residing on the "server" volume which was mounted as SMB. The link information was a Dennis suggests - "\\Server\Share\Directory\file"
I saved the file, and then opened it under Vista, and there was no complain about the links. Looking at the Link Info, they were also as Dennis described - "Share:Directory:file"
I'm not sure what accounts for our different results, but I'm happy to do any testing with my set up...

How do I reconnect missing media files?

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If you have the original media files you can do the following ... Select a clip that has a missing media file from your timeline. Control Click and choose Reveal in Event Browser. The event the clip is in and the clip icon should appear in the event browser. If you had previously selected only a section of the clip a yellow border will show the part of the clip you had used. Be careful not to run your cursor over that clip so as not to change the yellow border. Go to the File/Import ... File menu selection and point to the location of the original clip. Import the clip. The icon in the event browser and the associated clip on your timeline should fill in with the clip you just imported. If you had applied effects to the clip on the timeline they should still be there, and you can verify that by clicking on the timeline clip and looking at the Video tab under the Inspector window. This method works well for me in generic cases ... not sure if you have a different iMovie-related issue coming into play. Best wishes.
stephen

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Hello,
I have updated to 3.0.2 Premiere Elements and the latest XP Home updates. I had 2.0 and it worked without any problems. I bought 3.0 and have had nothing but problems, I can capture, access files and put a video together but no matter if to file or to DVD I always get this error
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I started to do the FAQ to build a clean AVI file. I also re-installed the program, did an update to 3.0.2, defrag. Made sure I had 118gig space. All in order. Still I got the errors. Then I thought perhaps since this pointed to a path that somewhere a path was not correct. So I looked under Preferences - scratch disks - and found they all pointed to the D drive where I had some old Adobe files. It appears the 2.0 version worked when I had the files stored on another partition and 3.0 did not like this. So when I moved everything in Scratch Disk to the same folder on C: where I installed 3.0 things seemed to begin to work.
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FIle path between iTunes and music files broken

Somehow I've managed to lose the file path connecting my songs on an external hard drive with iTunes. I've checked the advanced aoptions to make sure that iTunes is pointing to F: (instead of C:) but no dice.
Obviously I can go through and reconnect them all individually but for 16,000 songs that's not an option. I also don't want to reload the song files (by opening them directly from the drive) and lose all my play count information.
I've had this happen before when upgrading PCs or when the EHD was renamed and been able to fix it but this time nothing seems to work.

Yes it has. I recently changed from laptop to PC and managed to load iTunes on PC, copy across playcount and album artwork information and have the EHD connected and showing the correct pathways. Everything was working fine for about 3 days. When launching iTunes a couple of days ago, it asked me to go through the setup screens again (which I did) and since then the file paths have been missing. I've been into the xml file of the iTunes library and it shows everything pointing to the default c: drive location. This may be because I read that consolidating the library (under the advanced tab) would help but it didn't.

File path applescript broken after snow leopard

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G'day Rod
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Every time I open my project I have to reconnect 10 clips.
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Here's a snapshot http://snipr.com/uw311-q2w

Tom Wolsky wrote:
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God I wish I did, then I could reconnect the clips. How can I find this out if all it says is "Macintosh HD:" and blank space? Is there some other utility I can use?
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Payment media file not saved on the local PC in FBPM

Dear all,
In transaction FBPM, if I choose the option ouput to the file system and point out the path to the folder where the file to be generated on my local PC, by the running of the transaction I am getting the following error:
BFIBL02182 - The file XXXXXXXXX cannot be opened.
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I don't have some access limitation on my computer.
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I would like the system to download the file automatically by the running of the transaction.
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Edited by: Stefka Nasheva on Apr 23, 2009 5:38 PM

Hi,
Please validate the Payment medium: Selection Variant in T-Code: OBPM4 and then search the variant in T-Code FBPM, for the relevant Payment Medium Format, type the File Name something like this: C:\Documents and Settings\My Documents\Payment
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This is the only way you can download when the presentaion server is used.
Hope this helps....
Thanks,
Ashok

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I also tried mapping the shared path to the FMS machine and then given the mapped drive path in the VOD_DIR2, but this also doesn’t work.
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If we need to configure any other parameter to stream videos from another server.
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Hi Shiven,
I followed the steps suggested by you:
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<Streams>/hr;${VOD_DIR2}</Streams> to<Streams>/;${VOD_DIR2}</Streams>
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Please suggest?
Thanks & Regards,
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Hi there,
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Thank you!

You could convert them all again and then dedupe, or use a Windows search to reveal all the WMA files and then try to work out which still need to be converted. If you're lucky iTunes would have processed the imports in alphabetical path order so it would just be a matter of working out where it had got up to...
tt2

I have 60 000 songs on a hard drive. The songs are referenced to the media file and not stored in the media file. I have moved the songs to another external drive. The itunes library has lost the link to the media files. How can I restore the links?

I have all my songs (60 000) on a remote drive. The drive is wireless networked. I installed a new router and had to map the drive again. Once this was done itunes could no longer locate the music. My music is not sitting in my media file but is rather referenced to the location of the music. Now that the location has changed due to the remapped drive how can I link the itunes library to the songs (media)again.
I have read many help comments and forums but so far nothing specific about relinking once the songs have already been moved and are referenced songs.
A step by step procedure would be helpful.
Thank you
Graham

I've uploaded a newer version that might catch that error. For some background on the script look at this thread.
iTunes remembers the location of each file in the database. If you right-click on a missing file, click Get Info, cancel when it asks you to try to find it, then look on the summary tab it will show you the last known location in the form file://localhost/<some path>. If you put the files back where they are expected to be, close iTunes and reopen, then iTunes will find them again. If not my script can attempt the task. When the script asks for a media folder you should respond with Z:\ since that seems to be where the artist folders are located.
tt2

Music is missing from Media files

So I have many CD's I have copied to iTunes. I copied them years ago. I'm now trying to copy some of the music files from media to my phone (non-Apple) which requires me to do it from the media file location on my windows.
I noticed music is missing from my music on iTunes. I have not found a way to update/backup whatever to get the missing music to the media files?

"Not sure how or what caused the Compilations folder in the file path."
iTunes will put any songs for which the "Part of a Compilation" flag is set into the Compilations folder. Unless you have an older type of iDevice there's really no need to ever use "Part of a Compilation" (and even if you do, its only necessary for "Various Artists" compilations). In this example, if you select the album in iTunes, right-click > Get Info > Summary tab and set Part of a Compilation to "No" (and assuming that you have configured iTunes to manage your library) the media will be moved to C:\Users\RS Desktop\Music\iTunes\iTunes Media\Music\.38 Special\Flashback_ The Best of .38 Special.
"So after I moved a few songs over, went to iTunes to play. It says it can't locate the songs."
Ah, that may be the problem ... based on what you're reporting you have these two options set under Edit > Preferences > Advanced:
This means that iTunes determines where to store media based on Artist and Album information - if you start moving files around yourself it will inevitably lose track of it (indeed, iTunes lacks any capability to keep track of media when moved by anything else, irrespective of its settings).
"How do if I click on a song a pop up asks if I want to locate, then I can go to the media files folder and get the song, but that if individually."
iTunes does sometimes automatically fix related links when you do this - however, it can't be guaranteed to do so and there is no "bulk fix" capability built into iTunes itself.
If possible, restore your iTunes Media using a backup taken before you started moving files around. Turingtest2 has a useful script (http://samsoft.org.uk/iTunes/scripts.asp#FindTracks) that may help to resolve further issues (as always, before you start running any scripts that may modify the content of your library take a backup first).

Media file paths broken....

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