Media Issues in Interactive PDF

I have inserted two video clips and two audio clips onto a page in a document I'm work on and they are giving me a lot of trouble. For some reason when I export the project as an swf, when I click the video files to play them they move up about a 1/4 of the page, they still play, but it destroys the look of the whole page every time. The issue with the audio files is that the buttons to play them don't appear in the exported version or the preview, I put them as the top layer too, so that I don't believe that that is the issue. Any help would be greatly appreciated I've already sunk 20+ hrs into this press kit I'm making for a client, and have gotten stuck in a rut.
Thanks for any help given!
-ben

It can't be done. PDF is page based so it can't continue audio from page to page. Nor is there a way to have a 6-song "playlist" except by creating six buttons each of which call out a different audio clip.

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Is any one else have issues with interactive PDF output from InDesign CC (2014)

I am currently trying to produce a document with a level of interactivity I have achieved many times before.
The interactivity is just a web style menu, show/hide the menu shows button set one, clicking on those shows a second set of buttons, and clicking in one of those goes to destination page and hides all menu buttons once more.
When output from ID CC 2014 the result is loads of missing buttons and no working menu.
Its not a corrupt ID file. I tried a brand new empty file, recreated basic structure with simple one state buttons and achieved similarly useless results.
If I back save using IDML and open in CS5, export from there, it works beautifully, so problem is not as many have been recently, to do with Acrobat browsers.
If I back save and open in InDesign CC (not 2014), export from there, it doesn't work, so problem is shared there!
Anybody any suggestions? Experienced similar and found a cure?
SOLVED BY A COLLEAGUE:
You can (no longer) use full stops/decimal points in button naming. Menu was hierarchically labelled as 1, (1.1, 1.2), (1.1.1, 1.1.2) etc.
Renamed 1_1, 1_1_2 etc and all functionality has returned. Why you could and now you can't, who knows!
Hope this helps you if you stumble across here with the same issue.

Thank you for reporting this.
I would consider this a bug in InDesign CC v9.x and v10.x and would report it:
Adobe - Feature Request/Bug Report Form
(Cannot test it right now.)
Uwe

Interactive pdf issue

Hey guys,
I've got really strange and annoying issue with interactive pdf files.
I've created with Indesign CS5.5. an interactive pdf with some clickable buttons. The preview mode works like a charm and when I export it my Reader 8.0 displays evertyhing correctly and the buttons also work.
Unfortunately most of my colleague's computers have the Reader 10.1.3 installed and with that the interactive buttons won't work anymore. I also tried on different PC's Reader 9 and Acrobat X but they also show the same problems: The buttons just won't work properly. The can be clicked but that's it.
Can anyone help me with this problem?
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Zeljko

Hey Grant,
thank you so much for your effort. But I have to say that that's not the solution for my problem.
You see my interactive features work perfectly with Adobe Reader 8. But with the Reader 10 it jsut won't work.
I've created a pdf for you to see but I ripped it off all its former content:
http://dl.dropbox.com/u/824709/Adobe%20Test.pdf
and here's the .indd file
http://dl.dropbox.com/u/824709/Adobe%20Test.indd
You see, I want the buttons if clicked appear in another state and show a different Picture.
And now it even seems to work. But when I tried it again with all the content the pictures won't change anymore

Video is not loading in Interactive PDF created using Indesign 6.0

Hi All,
I am adding the mp4 video within the Indesign 6.0 and when I convert the same into the interactive PDF format but video are not loading at all in iPad. I have added the custom HTML tag as object but still its negative results.
Please help me out if you have any suggetions on how we can have the video running in interactive PDF on iOS.
All your help is very much appriciated.
Thanks & Regards,
Sumanth C N

Not all readers on an iPad can show video! In fact Adobe Reader cannot! You must third-party apps. The best is PDF Expert from Readdle (US $10).
This article explains this issue:
For Interactive PDF, Not All Readers Are Equal | InDesignSecrets

Interactive PDF in CRM WEBUI

Hi Experts,
could you please tell me, if there are any issues with "Interactive PDF in CRM WEBUI".
and please tell me the exact difference between the static PDF and Interactive PDF.
Thankyou,
raghu.

Hi,
Below 2 links will be useful for you:
http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/2a8a0a37-0301-0010-f794-aecd1bb426e0#q-6
http://help.adobe.com/en_US/livecycle/8.2/static_dynamic_diffs.pdf
Thanks
Sunny

Issues with buttons in interactive pdf (CS4)

Hi there, I'm working on an interactive pdf that is going to be used cross platform. I'm working with ID CS4 (6.0.6) and Acrobat CS4 (9.4.4). I have some issues with the buttons I've created that I need to solve. The buttons are contours made in AI and pasted in ID. When done I exported my pdf from ID and checked with Acrobat and added a few links using Acrobat as one can't use the command 'go to specific page' in ID itself (yes, this has to be a non-Flash pdf).
When testing in Acrobat I noticed 2 things I need to solve.
First: sometimes a button doesn't work properly the first time but later on it does or the other way around.
Second: when viewing on a pc using Acrobat Reader 9.4 some of the buttons show little dots in a square showing the active field when hovering, although I've set border colour and fill colour to none on all buttons.
How can I fix these issues? I couldn't find anything in the properties dialog box. And one final question: from which versions of Adobe Reader (Mac and pc) are interactive pdf's supported?
TIA

Thanks George. You're correct, most of the actions were set straight in ID. The only reason I go into Acrobat is to hookup the buttons that need to go to a specific page rather than to the next page. Since my version of Acrobat is not English I had to google English manuals to get the exact English phrases. Alas, I can't hand you a copy of the document either since it holds some sensitive information that I'm not allowed to share.
Instead of posting all the settings I made, I looked more carfeful to the buttons that have multiple actions. In Acrobat you have a bit more control over the hierarchy of the actions so I guess this is where we can straighten out the hickups, right? I have a few buttons that have actions for go to a next/previous page and toggle the show/hide of a few items on the pages. So I my case most of the buttons were set to first do the show/hide and then go to the next page rather than first go to the previous/next page and then do the show/hide actions. Could this be the cause of the staggering of some of the buttons?
And for last, right now the ID document has 4 layers. I could reduce that to 2. Would that be of any (additional) help? Thanks!

Interactive PDF Form Speed Issues

Hello! I am looking for some info for an interactive PDF form issue.
A little info on the form:
Created in Acrobat PRO 9.4.5, Windows.
File Size: 559KB
Ultimately the file is placed up on a website, it is 3 pages with a colored background on each page and a lineart logo. It has text fields for things like name, phone etc., has some radio buttons, drop-downs, two links to other pages within the site and two links to other PDF docs. It does not have a flowable layout and is only being populated by the end user. The form has buttons on the bottom to email, print, save & clear the form.
The form tested fine from our file servers and/or local machines, the client had no issues testing when we sent them the files. We start to get into issues once the file was posted on their site and the results from testing vary significantly as I would suspect can be somewhat expected due to machine, browser, Acrobat and/or Reader variances etc. but maybe there is something we can do to improve how it functions(?)
Some end-users have come back saying that the form takes a while until they can enter text in any of the fields following their first click in one of the form fields to begin using the form. Also commented on was that the PDF pages scroll slowly as they move further down the page. We do not have any details about any browser versions, settings etc. and also did not receive this feedback directly.
Internal testing we have found some of the following accessing the form from their site (the site is a DNN site using a file handling module),
I am going to try and limit the info below as it could get very lengthy w/ all the various outcomes:
I did not have any issues on first click or scrolling in either IE8 or Firefox4, I do however have some slowness when I click the links that go to other pages on their site and also the links to the other PDF documents (I can only get this to occur when I am accessing the form through the link on their site it does not occur when I test any other way either locally from my desktop, our file server or even when I right click the file that resides on the web server and open w/ either of my browsers).
A co-worker tested every which way and could not get any slowness at all any way that she tried. Another tested and found IE on their machine to have the hangups but not Firefox. And a third had the initial click slowness (but also said he had that when he saved the file from the site to his desktop and opened it), please note browser & Reader/Acrobat versions probably vary from each person testing.
What I am feeling is that the form itself is ok just that the user variances can produce different outcomes but I just want to check and see if anyone else has had anything similar or has any suggestions to maybe "speed" the form up covering a variety of users.
Thanks very much!
Robin

When you fix it in Acrobat, what you want to do specifically is remove whatever action is present in the button and add a "Submit a form" action to the Mouse Up event. Specify that you want to submit the entire PDF and use the mailto URL you showed earlier, making sure there are no spaces.
For it to work in desktop versions of Reader prior to 11, you need to Reader-enabled the document by selecting: File > Save as Other > Reader Extended PDF > Enable More Tools
The button won't work with the native iOS PDF viewer, but certain other PDF viewers such as Adobe Reader and Readdle's PDF Expert allow you to email a filled-in form and will support the button action.

Issues with viewing Interactive PDF.

I am a professor and use Indesign to design my digital slideshows—both images and videos. After exporting as Interactive PDF I view the files through Acrobat. I have two problems. After viewing one of the videos in acrobat I am not able to move on to the next image or video. The video just ends and the screen stays black. My workaround is to hit 'escape' to exit full screen mode. Upon entering fullscreen mode again I am able to resume viewing the PDF. There must be a better solution than this. My second problem is that the MOV files don't have sound when viewed in acrobat as interactive PDFS, yet these same MOV have sound when viewed with quicktime. Any ideas?

There's no way within the default workflow tools in Acrobat to automatically advance a PDF when a video annotation stops playing, but you can do it by replacing the video player widget with a customized one and adding some JavaScript to the PDF. However it'll need to be done in Acrobat after the PDF has been exported.
As to the audio in your MOV file, it's because it's not in the correct format. Acrobat and Adobe Reader can render Flash video or native H.264 video streams, and AAC or MP3 audio, but cannot play the Linear PCM audio that is commonly included in Quicktime files (e.g. from a DSLR camera). You'll need to transcode the file into the correct format (H.264/AAC) - which is one reason why Acrobat Suite and Creative Suite collections include Adobe Media Encoder.

How to Add Media to a Custom Frame That Preserves to Interactive PDF

What I'm doing/trying to do:
I have a custom object that I want to use as a frame in which the video would be placed. The object is a somewhat rectangular frame that I've custom made to fit over a portion of my background image.
Adobe InDesign interactive pdf exports don't play any html embed codings I add (even after making sure the http:// is present) nor does the InDesign accept any of the video from URL links I put in from YouTube or Vimeo using the Add Media function. Therefore I tried using the actual media file and uploading it to my Adobe Indesign file. However, the video won't play or appear in my custom frame when I export it, but the video file will play when I plop it in without a frame. Before exporting I get the message: :
So:
A) What urls will Adobe Indesign ACTUALLY accept since all the ones I've used so far don't work?
B) How do I add a video file to a custom frame that fits appropriately into the frame?
C) How do I get URL based media to work in interactive pdfs?
D) If I can't do what I'm trying to do as an interactive pdf what file should I be saving it as so that I can make it work?
I hope that makes sense. Thanks in advance for the help!

I have never yet heard of anyone who has successfully played a YouTube or Vimeo streaming video from an interactive PDF. You could search for some kind of a third party utility that claims to convert that to a video format. You should aim to create an MP4 file, preferably with H.264 encoding. I've also never read the description of someone who has done such a conversion, though it is theoretically possible.
You will be unsuccessful in masking a video to play in a non-rectangular frame because in a PDF, the interactivity also is display above anything else on the page.

Unwanted keyline around media in interactive PDF

Using:
Indesign CS6
Acrobat X Pro
I am exporting an interactive PDF with a movie placed on a page, and when viewing in Acrobat I'm getting a black keyline around the movie's bounding box when I enter the page. If I click anywhere else on the page, the box disappears, however this is not possible in full screen mode as the cursor/hand instead selects the next page, and besides, I don't want the user to have to click away just to view it correctly.
Please reference the image attached. The text is just there to help show the keyline/border.
I have tried using both .mov and .f4v files (.mov because it allows looping) and both end up with the same result.
I have tried not looping to no effect.
There isn't a keyline in the movie file, nor in the bounding box in InDesign.
It's as though Acrobat is saying, "Here's the media file you wanted activated upon page entry. See, I've put a black box around it so you know".
So the question is, is there some way of having media files playing upon page entry without this keyline?
Thank you for your assistance.

There are no controls either in InDesign or in Acrobat Pro to change the volume associated with a video file.
I've made many interactive PDF files from InDesign and the volume playing from the PDF is always exactly the same as when I previewed it in the Media panel in InDesign.
Open up the Media panel in InDesign (Window > Interactive > Media) and preview the video there. I'd bet that it previews the same as when you play the PDF file.
There must be something that was done in QuickTime to change the audio.

Creating interactive PDFs with page turn,issue with PDF

I recently watch a video on adobe tv titled "indesign : creating interactive PDFs with page turn and flash animation". The video was great,simple to follow with great results, I was able to create a document with interactive page turns that was viewable in a web browser,the next step was to then create the same document but be able to view it in PDF format. I followed the above mentioned video and everything worked apart from one issue once I exported the indesign file out as an interactive PDF it opened up in adobe acrobat pro with no problem but when I went to turn the page it would lag and slow down to the point were it was almost impossible to turn the page, the page turning didn't seem to flow as well as when viewing it in a web browser. The document I am creating is a catalogue and I am happy with the interactive version for the web but I am looking at putting the catalogue on a CD/ USB and need it to open and work with PDF, it would be a great help if anyone could advise me on the reason why the interactive page turning runs so poor in PDF format. I am currently running on a very powerful computer with the adobe CS5 master suit.
Any help would be much appreciated

The page flipping is an SWF effect, so essentially you now have an entire SWF embedded inside a PDF.
If you forget about this garish effect (which, I can guarantee you, by next year will be "so 2012") you can send out a standard PDF which can be easily viewed on otherwise sub-standard computers, and using very straightforward PDF readers, such as the ones currently available for the iPad and its clones.

Linked media in interactive PDF has low output volume

The link FV4 video in my exported interactive PDF produced in InDesign is practically inaudiable. The the audio in the stand alone quicktime video is fine.
How can I increase the volume output in the interactived PDF?
Thanks!

There are no controls either in InDesign or in Acrobat Pro to change the volume associated with a video file.
I've made many interactive PDF files from InDesign and the volume playing from the PDF is always exactly the same as when I previewed it in the Media panel in InDesign.
Open up the Media panel in InDesign (Window > Interactive > Media) and preview the video there. I'd bet that it previews the same as when you play the PDF file.
There must be something that was done in QuickTime to change the audio.

Issue while exporting an interactive PDF

While exporting an interactive PDF I am getting the below issue.
The Go to page button is not supported in PDF. The button appearance will be preserved, but its interactivity will dropped.
Please let me know the reason@

Although the Go to Page action is not supported for PDF, you can simulate the same action by first creating New Hyperlink Destinations > Page(s). Then select the “Go to Destination” action, and select the Destination > Page #

Interactive PDF created in CS6 InDesign data collection issue

Created an interactive form from within CS6 InDesign. Uses text fields and check boxes with a submit button to forward the completed form to an email address. When tested in Acrobat Reader, the collected information will not be submitted, just a copy of the form -- blank. Any obvious solutions to this, perhaps a step I missed when creating in InDesign?
Also, my submit button creates an email to send with form completed data input, and attachements too, can then be included. Is there a way to bypass the attachements step for the email and simply have an Include (browse) for attachements while within the interactive PDF?

Which version of Adobe Reader are you using for testing purposes? Adobe Reader XI introduced the ability to save filled out PDF forms and submit them. For earlier versions as far as I'm aware you'd need to create a Reader Extended PDF, which is something you can do in Acrobat, not InDesign.
If you have Adobe Acrobat:
Open the PDF form you created in InDesign then
File > Save as Other > Reader Extended PDF > Enable More Tools... and test it in Adobe Reader again.
To answer your second question, not that I know... (neither in InDesign or Acrobat).
However, if you have a copy of Adobe LivecycleDesigner, you can add a form object that can be used by users to include attachments.
Cari

Interactive PDF file with layer visibility issue.

I have created an interactive PDF file in InDesign CC and added buttons in Acrobat CC. The buttons reveal layers with the layer visibility action under properties. The problem is that Reader takes 3-4 seconds to show the layer in full screen mode and flickers in any other view.

For that kind of volume and unattended operation, you want InDesign Server – which is the server/high volume edition of INDD.
From: Adobe Forums <[email protected]<mailto:[email protected]>>
Reply-To: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
Date: Thu, 3 Nov 2011 06:58:07 -0700
To: Leonard Rosenthol <[email protected]<mailto:[email protected]>>
Subject: How do I create an interactive PDF file with variable data
Re: How do I create an interactive PDF file with variable data
created by Ti26E31DSxxx<http://forums.adobe.com/people/Ti26E31DSxxx> in PDF Language and Specifications - View the full discussion<http://forums.adobe.com/message/4005459#4005459

Media Issues in Interactive PDF

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