Media kind is grayed out for purchased items

I am using windows 8 and iTunes 11 and when I o to get info, I cannot change media kind for purchased items. It is grayed out.
I can change media kind on all other music, videos, movies etc...
Any help would be greatly appreciated. Thanks

alysona76 wrote:
I need to do it via iTunes perhaps.
That would be a good start...
Also consider Deleting any Apps you have Purchased / Downloaded but you now never use...
And perhaps reducing your Photos and Videos on the Device...
Copying personal photos and videos from iOS devices to your computer

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Hello, osbybass.
Thank you for the question. This alert can mean that iTunes is recognizing applications on the iPad purchased by another Apple ID. If anyone in your household has an Apple ID, try authorizing the computer with their Apple ID and attempt to sync. If you are still experiencing issues, go through the troubleshooting steps in the attached article.
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http://support.apple.com/kb/ts1389
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The iPod could not be synced because this computer is no longer authorized for purchased items that are on this iPod.

Full message that pops up
"The iPod could not be synced because this computer is no longer authorized for purchased items that are on this iPod.
To authorize this computer for items purchased from iTunes Store, choose Store > Authorize This Computer."
I am unable to sync my music, applications, movies, etc. to my iPod touch. The only way I am able to bypass the message that pops out when I try to sync (the one in the title) is by clicking "Apply" instead of "Sync". To do this, I make changes to Apps, Music, or Movies (...) and the buttons "Revert" and "Apply" will replace the button "Sync".
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Thank you for your help in advance.
Details
iPod touch, 5th generation
iOS 8.1.2
iTunes 12.0.1.26
Windows 8
Purchases
Pre-ordered album "Froot" purchased from the account that is authorized to my computer
Podcast "Not Too Deep with Grace Helbig" also purchased from the account that is authorized to my computer

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I found the solution to this problem
the apple service helped me actually
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create a new account (as an administator recomended)
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SYNC
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Thanks to Apple service
for anyone who needs othe heple you r welcome to ask
will hepl you with a pleassure cause i know how I felt this days:)

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Whenever I try to sync my iPod to iTunes, this error comes up:
"The iPod could not be synced because this computer is no longer authorised for purchased items that are on this iPod."
I have already tried every solution suggested here: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

I found the solution to this problem
the apple service helped me actually
the best and the esiest way is to solve this problem :
create a new account (as an administator recomended)
Bonjour servises must be enabled ( go to control panel > administartive tools> sevices> Bounjour services (change the category to large icons if you dont see administartive tools )
install itunes
sign in
authorize
SYNC
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creating a new user account shows the items wich dont let you sync your iPhone
after you REMOVE those **** items that were not authorised , you can go to your old user account and SYNC it as old kind time
was having this problem 2 weeks , and nothing helped except this was. not deleting the SC Info folder, now copying apple folder to some other mobile divce folder
REMEMBER the problem is in your iPhone , it is about the items that are in your iPhone
Thanks to Apple service
for anyone who needs othe heple you r welcome to ask
will hepl you with a pleassure cause i know how I felt this days:)

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Well Authorize the Computer...........

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Hello m2205
Check out the article below to troubleshoot your authorization issue within iTunes, you may need to remove the SC Info folder.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Regards,
-Norm G.

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Media kind is grayed out for purchased items

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