Media manager aborts in vista

We have 2 curve 8330s. I have had no problems with v4.5 on my laptop which runs xp. However, my wife's vista based laptop aborts media manager almost immediately. The icon is present but after a brief flicker on clicking-nothing happens. I have tried reinstalling, other versions etc. All the other functions on Desktop Manager work perfectly. Any suggestions?

Hi and welcome to the forum!
I think this might help with Vista:
http://supportforums.blackberry.com/rim/board/message? board.id=BlackBerryDesktopSoftware&message.id=571&query.id=82268#M571
Let us know if this helps!
Message Edited by Bifocals on 08-16-2008 09:27 PM
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Similar Messages

Media Manager Abort/schizophrenia

I'm having problems moving clips from one (failing) RAID drive to a new (networked) RAID. I have tried to use Media Manager to shoot the clips over to the new drive but once it aborted halfway (leaving some clips on one drive, other clips on another drive) and then I tried again and it only copied about 1 out of 7 clips to the new location.
I have FCP Studio Pro 5 right now and am about to upgrade to FCP Studio 2, which I hear has a better Media Manager.
I'm wondering if I'm doing something wrong when I use Media Manager and whether it would be easier to just move things in the Finder and then Reconnect Media rather than try to use the Media Manager and end up with a corrupted Final Cut file.
Thanks!
andrea

Welcome to the Forums.
I would drag on the FINDER level. I avoid the Media Manager whenever I can. Drag and then reconnect.
Good luck...sounds like that Raid is really on the way out.
Shane

Media manager and windows media center

How do I set the Fios Media manager to stream content from the Windows media center to the TV? I was able to set up media manager on a Vista desktop. Would like to set it up on 64 bit new laptop that can be upgraded to windows 7. Please provide step by step instructions.

I do not think you can do this unless you can convert the Windows Media Center recording to a type of file which is supported by Verizon Media Manager. Media Center files have an extension of *.dvr-ms. Verizon Media Manager ONLY supports .avi, .wmv, .flv, 3gp/3g2, .mpg(non-mpeg 2 videos) and .mp4/m4v files. I have been meaning to try this as well, but have not yet.
Can anyone recommend a good and free video converter for this?
Blame MS for this... that is using a propriety video format...
Let us know if successful.
-oceanx

Media manager and Vista

I can not get media manager to download on my Vista 32 bit computer. Any help?

Media manager installed without problem for 2 of my pc's running Vista. I had a problem similar to what your describing with another program I was trying to downlaod & install because of an incompatiability with a firewall program (Komodo) I wasa running. Perhaps something on your PC is also causing the problem.

Vista slow when Roxio Media Manager installed

Hi guys,
I have a Blacbkberry Bold and installed the desktop software with media manager straight out the box.
It all works great only when vista is loading up it is incredibly slow. My antivirus (Mcaffee) and internet connection status in the taskbar do not start as they used to.
I have narrowed the problem down to Roxio as when i uninstalled it vista loaded perfectly.
I had DS 4.6 out of box but upgraded to 4.7.
Does anybody know why Roxio does this? Its a nice piece of kit and would like to use it again, but not when it affects vista so badly!
I have the following system:
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz 2.40 GHz
3.00GB RAM
32-bit OS
Can anybody help or know a solution?

If you wish a free tool to convert your DVD and avi files to movies to play on blackberry I would suggest the Handbrakeapplication.
I use it for my needs and it is good for me.
You can download it here
I discussed about it here
To convert mp3's I recommend to use free open source tool CDex

VCAST media manager...cant use for vista 64 bit

How can I easily transfer music,etc to my phone from my computer...I have Windows Vista 64 bit version and the media manager says it only supports the 32 bit version. What the heck? that's not fair! there has to be another way...what is it?

i use Win 7 x64. The Motorola Media Link software works fine. You can download it here: http://www.motorola.com/Consumers/US-EN/Consumer-Product-and-Services/Software/Motorola-Media-Link-US-EN

V Cast Media Manager for Vista 64

I get the error message that at this point V Cast Media Manager only supports 32 OS... hence it aborts the installation.
Please advise what I have to use instead, how can I up or download pictures or other media to my droid 2.

The Motorola Droid 2 has several different options in sharing your files, pictures, videos, music, etc. I have listed a link below that will instruct you on the different methods you can use.
http://search.vzw.com/?do=viewdoc&id=34794&p=null
Below is one of the more user friendly ways of transferring media/files
http://search.vzw.com/?do=viewdoc&id=31399&p=null
***Please note this can also be done with pictures and videos. A SD card would be recommended if you don’t have one. If you do not have an SD card, you can purchase one from the link below, or most electronic stores.
http://www.verizonwireless.com/b2c/store/accessory?action=refineByCategory&categoryId=4
I hope this information was helpful!

Media Manager Install Interrupted and Running Vista

I was trying to install Media Manager on my PC with Vista. The file downloaded fine but when the install wizard started, I was immediately getting a message that the install was interrupted. I searched around the internet and found that there was a conflict with Quicktime. I tried to uninstall Quicktime but was getting an error code of 2738. I needed to run a script (regsvr32 vbscript.dll) from Accessories, Command prompt. Once I did that, I uninstalled Quicktime and was able to successfully install Media Manager. Just wanted to post this in case someone else had the same problem...

Thank you for your post. A lot of users are experiencing this issue. Great find !!

Verizon Media Manager won't install - How do I get photos from my phone memory to my PC?

I'm getting frustrated with my new Droid, HTC Incredible. The salesman said I could just plug in the USB and transfer my photos to and from my computer, that the phone would look just like an external hard drive. False...
I plug in the USB and get an option to open the folders or to install drivers. If I chose to open the folders, I see three external drives - one with an autorun.inf file and a few other files. If I click on the other two drives, I get a message telling me to install a disk in the drive.
If I click, "Install Drivers" I am taken to the VerizonWireless website and instructed to install Verizon Media Manager. Okay, so I try to do that, on my Windows 64 bit OS, and get a message that says,
"This Application does not support 64 bit operating systems - operation aborted" (or something like that).
So now what?

I apologize you are having problems connecting your device with your PC.
Try using these steps below:
Windows 7
Click Start > Control Panel > System and Security > Device Manager.
Windows Vista
Click Start > (Settings) Control Panel > (System and Maintenance) > Device Manager.
If prompted, click Continue.
Windows 2000 / XP
Click Start > (Settings) Control Panel > (Performance and Maintenance) > System > Hardware > Device Manager.
The following devices are normally installed:
Anrdoid USB Devices
My HTC
Disk drives
HTC Android Phone USB Device
Modems
HTC Modem (if using as a tethered modem)
Portable Devices
E:/ (Where E represents the assigned drive letter.)
Universal Serial Bus controllers
USB Composite Device
USB Mass Storage Device
If a red X, yellow ! or yellow ? is displayed to the left of a listed device, a conflict is present and the drivers must be updated or reinstalled.
Driver conflicts may also be indicated by a device entry labeled Other Devices or Unknown.
1. If using the HTC DROID Incredible ADR6300 as a Sync device continue to step 3. If using the HTC DROID Incredible ADR6300 as a Modem ensure the device drivers are installed.
2. If VZAccess Manager is installed and a driver conflict is still present, continue to step 3. Right-click the device then click Update Driver Software.
3. If using Windows 2000 / XP, right-click the device then click Update Driver.
The device name may differ from the example shown.
4. Click Browse my computer for driver software.
If using Windows 2000 / XP, select Install from a list or specific location (Advanced) then click Next.
Enter C:\Windows\System32\driver into the search window then click Next.
If using Windows 2000 / XP, ensure that Search for the best driver in these locations and Include this location in the search are selected.
5. The driver location can be entered manually or navigated to by clicking Browse.
If the driver software is not found, a Windows Operating System update may be needed.
6. Click Close.
If using Windows 2000 / XP, click Finish.
Once your done, you should be able to see one of the following choices in your My Computer:
Anrdoid USB Devices
My HTC
Disk drives
HTC Android Phone USB Device
Modems
HTC Modem (if using as a tethered modem)
Portable Devices
E:/ (Where E represents the assigned drive letter.)
Universal Serial Bus controllers
USB Composite Device
USB Mass Storage Device
You can then sync the device with the PC.
Connect the device to the computer with the USB cable. From the home screen, pull down the window shade (located at the top of the screen).
Touch Disk drive then touch Done.
From File Explorer / Finder on the computer, create a new music folder in Removable Disk (X.
Removable Disk (X represents the SD Card installed in the device. This name may vary.
Use the computer to copy pictures into the newly created folder.
From the home screen, pull down the window shade (located at the top of the screen).
Touch Charge only then touch Done.
Disconnect the USB cable from the computer.

BB 8330 Media Manager, Media Sync hanging - not connecting...

(I just know this is treated in depth somewhere but after a couple of hours of searching, I can't find it so appologies in advance...)
I have a BB 8330 from Verizon running v4.5.0.77 - no media card.
Using Device Manager, the:
Driver version is: 4.1.0.4
Driver Node Strong Name is: oem25.inf:RIM:RimUsb.Device.NT:4.1.0.4:usb\vid_0fca&pid_8004&mi_00
Windows thinks the driver is up to date.
I am running Desktop Manager v4.7.0.32[Nov 4 2008]
When I launch DM, I can successfully Back up my BB.
On my Vista PC - When I attempt to launch Media Manager 9, it has found the files in the Library but it goes into a wierd loop where it keeps seeing the F: drive and then removes it and then resets and then sees it again - forever (or at least for the day that I left it in that loop)
I loaded the DM on another PC running XP and observe a similar behavior - it's not quite as zippy so it just looks more like a hang
To try something different, I downloaded Media Sync v2.0.0.22 and, when the BB is connected, I get the error: "BlackBerry Media Sync failed to connect to your BlackBerry device. Click Retry to try again or Cancel to disconnect." - I get the same error with and without the DM running.
Something seems sort of hinky in that, while my BB is plugged in on my Vista system, occassionall I get the lights flashing on my keyboard like someting is resetting the USB every few minutes (unrelated Vista crap?).
Please help...
Message Edited by lgrothe on 05-28-2009 11:36 AM

You are going to want to get a media card if planning to add music-ringtones-pictures-videos. Don't want to use up device memory. It'll go fast.
IrwinII
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Media Manager won't load

I just got a new curve 8320 and I've installed the Blackberry Desktop Manager v 5.0.1.18
It connects to my BB fine via usb cable but in Add/Remove Applications, it comes up blank with the message "No software is available for your device".
Also, when I try to install the Media Manager, it gets stuck at "downloaded 59.7MB out of (unknown)" and then the loading box just disappears. I've tried just reclicking the Install button and the same things happens.
I've tried to look online for the Media Manager file to download separately but nothing came up.
If someone could help me out that would be great. Thanks so much!

Hi there!
A couple of thoughts...
5.0.1.18 is an older version of DTM -- it is up to 5.0.1.28...I suggest you try the most recent version.
Media Manager -- only use a version of DTM/MM if you absolutely must. MM can be problematic and, if you don't need it, then grab a DTM version without MM.
There is no separate MM to DL -- the DTM package you grab (with or without MM) determines what you will have.
You might want to try these clean re-start instructions:
I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista/Win7, use the "Run As Administrator" option for everything.
1) Remove your device OS update package from your PC (add/remove programs)
2) Cleanly uninstall the RIM DTM software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
3) Get a fresh download of the RIM DTM software:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
5) Install DTM to your PC
6) Install (also to your PC), the device OS package
7) Start the organizer configuration over:
KB17022 How to configure organizer applications for synchronization using BlackBerry Desktop Manager
Hopefully that will get things going again.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BB Desktop / Roxio Media Manager Problems

Seriously, how does anyone use this software? I'm using the latest 4.7 version. Connecting my Storm up to my PC (Windows Vista), the overall response time is so slow that it is almost painful to watch. Issues -
1. Checks for applications updates everytime I click on a function? Really? This just happened when I launched the application - why does it do it everytime I click on Add application, manage media, etc?
2. Roxio Media Manager - this is about the most painful piece of software I've ever used. Did anyone really QA this before shipping it? Slow, slow, and slow. No indication that it is doing anything after you click on an action. Half the time it doesn't do anything! Moving media files, pictures, etc should take this long. Even navigating the local file system shouldn't take 30 - 60 seconds to do.
BB - any updates coming? It feels like this was rushed out before it was fully developed....

Research shows:
1. (thanks to my friend John Clark for this instructional) To prevent this from happening this you need to install Desktop Manager WITHOUT this Automatic Update service. Below are the steps to remove this service.
1. Go to Control Panel >Add/Remove Programs.
2. Click on "BlackBerry Desktop Software" and select "Change/Remove."
3. When prompted, hit "Next" and then you should get options for Modify, Repair, or Remove. Choose "Modify."
4. On DM 4.7 and higher, in the list of installed items, you should see "BlackBerry Automatic Update." Click the icon next to it and change it to "This feature will not be available." That should put an "X" next to "BlackBerry Automatic Update." If you are using DM 4.6 or lower and don't see this option in this list then just continue with the install and the installation will ask you a few screens later. A screen will be shown where you will be asked to check the boxes for:
A) "Start BlackBerry Desktop Manager automatically each time the computer starts."
B) "Create a shortcut for BlackBerry Desktop Manager on the Windows Desktop."
C) "Check for software updates."
Be sure number 3, "Check for software updates," is NOT checked.
2. Yes the Roxio software is buggy to me as well. I don't install it and life stays good. Use Mass Storage Mode enabled on your Media Card (Options > Media Card) and then you can drag/drop files from your PC to the Media Card as it will appear simply as a removable drive.
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Media Manager/Internet Media

I am unable to use any of the Internet Media video options. Youtube, dailymotion. etc.. all do the same thing. Either I get the red hand saying "unable to play video" or the video plays and always stops with a error at approx. 32 seconds. I have tried all I could to troubleshooting and resolve. I have tried 3 different hardwired computers with each getting Verizon Media Manager re-installed. I have the same exact issue on all 3 of my TV's. I have reset the router and confirmed all RF and MOCA rates are all perfect. 2 xp's and I vista. All 3 are strong running computers giving me the same result. Any ideas?

Help > Video Component Check
The reinstallation of all Video Add-ons and components appears to be putting in the Missing Video Addons that are not
allowing this content to load on the STBs

Someone PLEASE Check The Media Manager Program! RunTime Components Will NOT Download Properly!

I am a Verizon FiOS subscriber, and my family members have Verizon apps and programs on their computers. For some ungodly reason, Media Manager does NOT install properly once the initial download program is acquired. There is a message that comes up that says "Media Manger installer is having a problem accessing the server to download RunTime components. Please try again later." I've had my brother call because he is the most technically inclined, and despite being on the phone extensively with Verizon representatives, NO-ONE has fixed or seems to be able to fix this problem!
I would appreciate it if someone would please either fix the files at the server, fix the downloader so that it goes to whatever new area where the runtime components are, or post the correct link to perhaps a full installer of Verizon MediaManager. It is very frustrating that despite calling, I have not gotten ANY proper assistance with this issue!
Sincerely,
LorraineBMoses
{edited for privacy}

What OS are you running?
If Vista or Windows 7, Try right clicking the install program and selecting run as administrator. See if that helps.

RMAN not retrying on media manager errors

Hi,
I'm using Oracle 10g, RMAN and TDPO (the TSM client for Oracle). I'm
trying to do a PITR to a non-production machine, but RMAN is intolerant
of any media manager problems that crop up, so things like this
ORA-19511: Error received from media manager layer, error text:
ANS1017E (RC-50) Session rejected: TCP/IP connection failure
and this
ORA-19511: Error received from media manager layer, error text:
ANS1314E (RC14) File data currently unavailable on server
result in an immediate 'failover to previous backup'. The first error
was caused by a transient network problem; I suspect the second was just
bad luck as the file was being reclaimed by the TSM server when TDPO
asked for it.
Both these errors would have gone away if RMAN had tried again, so is
there any way I can tell it to retry on error? If not, is there
something else I could do to improve the situation?
Thanks
Sandeep

I think I fixed your error in your other post. If you search these forums though, you will find that the media manager is not held in "HIGH REGARD" by users of every type of OS.
This is from the Microsoft Vista support page Roxio is listed :
http://support.microsoft.com/kb/947562/en-us
let me know if this helps!
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Media manager aborts in vista

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