Media Manager not working properly after installing update

I have an 8110 and upgraded to desktop ver. 5.0. Since that time, Media Manager does not recognize the 8110 put pictures on computer.
What do I need to do to correct this?
Thanks.
Solved!
Go to Solution.

There is no need in Media Manager.
You can transfer files directly:
http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&message.id=...

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will take note of that from now on.
Was this auto-update? Try downloading the file and
running the update again with all firewire devices
unplugged.
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back
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it works for a little while when i reset back to my motu 828 but it seems to be a problem with the firewire audiostream that's somehow loosing sync or something.
g4 dual 1.25ghz Mac OS X (10.4.9)
Mac OS X (10.4.9)

This board is full of people that are update crazy...
even when they have perfectly good working systems.
i know i thought well it's just a security update not a major update.
Best advice... whenever updating the OS, unplug all
firewire devices.
will take note of that from now on.
Was this auto-update? Try downloading the file and
running the update again with all firewire devices
unplugged.
While the 828 is disconnected perform the factory
reset
again.
Disconnect the firewire cable from the 828mkII
-Press the Setup knob
-Turn the Setup knob all the way to the right
-Press the Select knob
-Press the Value knob
-Power off the interface and plug the firewire cable
back
in
-Power the interface back on
i have the original 828 not mark 2, so no reset i know of, just power on off.
After the Mac updates... reboot and plugin the 828,
see if that doesn't get you going.
pancenter-
cheers pancenter, i'll give it a whirl updating without the interface plugged in. thanks for all your help.

Media Manager not working properly after installing update

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