Media Manager won't display/transfer images from the Blackberry

Recently two workstaions have had their media manager stop working. When the blackberry is hooked up to the PC and viewed in Media Manager, the images on the blackberry come up as gray with a tiny strip of image pixels at the very top. When the images are transfered to the PC they hold on to this. When the images are emailed from the blackberry to the PC the images come across just fine.
We have reinstalled to no avail.
Workstations are XP 2 with all service packs except SP 3. Blackberry desktop 4.3
Message Edited by sinecure on 07-03-2008 04:42 PM
Solved!
Go to Solution.

Had the same issues. We're in crackberry purgatory. This is what I had to do and it works fine now.
delete the current version of blackberry desktop manager from your computer (roxio is junk)
go to blackberry website and go to downloads
download desktop manager version 4.2.1 (last most reliabe version for folks with current media manager issues)
From there I had to connect the blackberry via usb
open my pictures and in another window go to my computer and open the blackberry
drag and drop the pics you want from my pictures to the blackberry.
Worked with no problems and it was super fast. Pics show up great.
Hope it helps.

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