Media Offline after Crash

After an unespected quit some clips appeared offline.
If I clic "reveal in finder" the clip is there and opens fine in the QT player.
FCPX clip info says that the file was modified and asks me to connect the drive with the original file.
The worst thing is that the event for that clip was not in use nor the project containing the clip. So FCPX crashed and then I got a corrupted something that is not related in any way with the event and project I was working on. Bizarrous!

I dragged and drop the file that came back from color.
Dragged and dropped? There is nothing to drag and drop. You SEND TO FCP from Color, then in FCP a new sequence shows up. Double click on that.
But I might be getting into semantics...you might be doing that but not explaining it well.
Trash your FCP prefs...
#44: FCP acting weird - Trash Prefs
Shane's Stock Answer #44: FCP acting weird or unusual. Just not like is normally should
If the program was working fine, and now isn't, or just isn't working the way it should, the first things to do are:
1) Trash your FCP preferences. Download the Preference Manager from Digital Rebellion: http://www.digitalrebellion.com/pref_man.htm
http://www.kenstone.net/fcphomepage/trashing_fcpprefs.html
2) Open the Disk Utility and Repair Permissions.
3) Shut down for 10 min. Go for a quick walk around the block and get SOME exercise today. Come back, turn on the computer and see how things are.
4) (optional) Do the Hokey Pokey and turn your self about. Results may vary.
Shane

Similar Messages

PE 7: Media offline and Crashing

My Adobe Elements 7 has been acting up a lot lately. Sometimes when I load up my videos and add it, the music will play but my video will freeze and I will have to restart it. Another problem has been the media offline screen. My files and such are in the same spot as when I uploaded them but yet they have the offline red screen. If I click on some of the footage with the red screens, they will pop up as if they are online again. The other ones I have to actually move slightly and then the original footage will pop back up. On the timeline they look like they are online with the raw footage but if I bring the red line over them the picture will come up as if they are offline. If I double click the raw footage they come up normally but on the actual edited screen they are the media offline screen. And just today after I went through and moved and clicked all the red screens for my video to actually show, I went to save to My Personal Computer, After I clicked save, my computer crashed and went to the blue screen. I was hoping this was a one time thing. After my computer re-booted, I went through my offline screens again, clicked save to my personal computer and the computer crashed again and went to the same blue screen. I have made videos before and never had this problem. It is also very irritating because the videos I make take about 2 weeks+ to make and now I can't even finish them. My operating system is Windows Vista. My computer is a Dell Studio xps system, new in August 2009. Any suggestion on how to fix this, is there an update needed? Hopefully something I can download.

Is your media on your C drive or on a second hard drive? If your media is being stored on a second hard drive --
particularly an external hard drive -- that could account for it showing up offline. It could be that, every time you start up your computer, your computer is assigning a different letter to the drive, for instance.
As for yoru crashes, that likely signals a more serious problem with your system. But it's hard to say what without knowing what type of camcorder your video is coming from, how fast your processor is, how much RAM you have and, especially, how much free, defragmented space is on your hard drive. It sounds very much like your system is choking because it lacks hardware resources or because the camcorder or media you are using is demanding more resources than you can provide (as when you use photos that are larger than 1000x750 pixels in size).

Getting "Media Offline" After Archived Project to HDD to Another Computer

Hello,
How do you avoid getting media offline when transferring a project to another computer's C drive?
I use PrE9 and decided to transfer my project to another computer for performance purposes. I archived the project (copy, not trim) to an external hard drive first, making sure to synchronize the drive letters of the HDD in both old/new computers beforehand. Working from the external drive is fine -- no media offline issues -- but I wanted to transfer the archived project to my new computer's C drive. After doing so, the project is now riddled with media offline messages. I'd rather not deal with the clips individually as there are too many.
What step(s) am I missing? I'm sure it's easy, but this amateur has a lot to learn.

Well, when one changes the drive letter (or any part of the Absolute Path) with linked media, the first time that the Project has been Opened, those links will be broken. PrE should give you the dialog screen, asking "Where is file ____ ?" This article goes into much more detail: http://forums.adobe.com/thread/990503?tstart=0
There are also some tid-bits in these articles, that might be helpful:
Media Offline: http://forums.adobe.com/thread/790686?tstart=30
Project Files and Saving: http://forums.adobe.com/message/3397716#3397716
Good luck, and hope those links help.
Hunt

Error code 6 & media offline & after effect warning errors.

Increasingly I am getting the attached error messages when I try to open files. (mostly .psd and .ind files)
1.) It often says I don’t have permission to open the file, it is not the right type of file, or the file doesn’t exist... none of which are true.
The files always work if I copy them locally and open them from my harddrive.
2.) "media offline" error.
3.) after effects warning error.
Help needed. Thx.

Hi Saif,
You might get several issues, if you are directly opening files from the server or a network location, to your machine and editing them. You might also get issue while saving then to the server. I think your issue is one of them.
This is because, several thing comes into picture while you are opening, editing, saving files over the network. You may face some network issues, firewall issues and mostly permissions issues.
So, adobe always recommends to save the file locally on the machine first and then perform editting and saving operations. once you are done, you can copy it to the network.
Check the below article just for reference.
http://helpx.adobe.com/photoshop/kb/networks-removable-media-photoshop-cs5.html
Cheers!!
Arpit

Media offline after sending back from color

Ok. I have searched around and not finding anything offhand, but I have not changed any default settings but I am getting media offline when I import back to FCP. I can find the location of the files and all but its giving me a hard time bringing media online.

I dragged and drop the file that came back from color.
Dragged and dropped? There is nothing to drag and drop. You SEND TO FCP from Color, then in FCP a new sequence shows up. Double click on that.
But I might be getting into semantics...you might be doing that but not explaining it well.
Trash your FCP prefs...
#44: FCP acting weird - Trash Prefs
Shane's Stock Answer #44: FCP acting weird or unusual. Just not like is normally should
If the program was working fine, and now isn't, or just isn't working the way it should, the first things to do are:
1) Trash your FCP preferences. Download the Preference Manager from Digital Rebellion: http://www.digitalrebellion.com/pref_man.htm
http://www.kenstone.net/fcphomepage/trashing_fcpprefs.html
2) Open the Disk Utility and Repair Permissions.
3) Shut down for 10 min. Go for a quick walk around the block and get SOME exercise today. Come back, turn on the computer and see how things are.
4) (optional) Do the Hokey Pokey and turn your self about. Results may vary.
Shane

Media offline after log and capture HELP!!!!

hi,
i am capturing media from my camera from dv tape into FCP,
i log and capture the footage and all seems fine, i've done this hundreds of times before.
today however when i log and capture the file comes up as media offline (file logo with red line through it) in the browser window, i need to get this file done asap!! HELP!!
Message was edited by: Modern Video

i have a deck and i've tried coming from the deck, but its giving me fallout due to deck issues i have, so i'm coming from the camera. when i log and cap i get the file with the red line.
when i try to reconnect it to a file all i have in the capture scratch folder is the bad file from the deck.
so i cant reconnect the media from what i have captured already.
so essentially my problem is that from my camera, i log and capture and get a file that does not go into capture scratch and yet still comes up as an unconnected media file in the browser!!??

Media Offline after Rendering

Been having an issue with multiple computers using Creative Cloud. After rendering the project all the media goes offline. I have to restart Premiere to get media back.
Any thoughts?

Hi Jonathon_H,
Thanks for all the information.
As you mentioned that it is not happening after the update but in case if it happens again, try to clean the media cache files which are situated on the below location:
"C:\Users\username\AppData\Roaming\Adobe\Common\Media Cache" and "C:\Users\username\AppData\Roaming\Adobe\Common\Media Cache Files".
Please update if all goes well.
Happy Editing!!
Regards,
Vinay

Media offline after inserting a fresh new clip...

Hi,
I've been trying to insert some .mpg files into my project, but everytime I import them and drag them to the timeline, it just shows a red "Media content offline". Anyone knows why? It's not some link that got lost, it happens just after importing the files. Maybe it's the file format?...
Thanks!
Tiago

The MPEG importer can be flaky at times. Try selecting the clip, right-clicking, and selecting "Link Media." Navigate to the same file, and select it and hit OK. This usually makes the MPEG clip stick; I don't know why it won't the first time.

Media Offline After Restarting

I rebooted my computer and when I came back to my PremierePro project the Media was offline. The video appears in the viewer as "Media Pending", but it never loads in. In the project assets window, there is a question mark icon next to each media clip.
I didn't move the source files, nor delete them. It appears PremierePro has lost reference to them, that the index file is broken. I made a New project and the media load just fine and I can edit them.
How do I fix this? I need the edits in this project file, it will take me a long time to re-edit them if I can't get them to load in the original file.
Help me ObiWan, you're my only hope!

As I edit, I will do a Save_As, along the way, incrementing my Project's name, with say the addition of "001," "002," etc.. At the end of the day, I then do a Save_As_a_Copy, as Jim suggests. That is my "fail-safe," incase things go wrong.
The difference between the two is basically what happens with that Saved Project. Save_As, will do just that, and with an incremented, or changed name, and then keep THAT Project Open. Save_As_a_Copy will do a Copy, where you direct the program to write it, with any name that you choose, but will NOT keep that Copy Open.
This article goes into more detail: http://forums.adobe.com/message/3392837#3392837
I use a combo of Save, Save_As and Save_As_a_Copy, at different stages in my editing, plus also keep the AutoSaves, just in case. With Save_As and Save_As_a_Copy, there will be a new set of AutoSaves created in the folder structure of the "new" Saved Projects. Those can be handy, just in case something goes terribly wrong.
Good luck,
Hunt

Media Offline AGAIN

I am running Premiere CS4 for Mac. This is the third major crash I've had, and I've only just recently had this software. I don't understand how software this expensive can cause so much grief.
Like before, I was importing an .mov (just rendered from after effects), and I got the message that the width/height was too large. So I "saved as" just in case. Of course, when I opened the project again, everything was red screened.
The first time I was red screened, I started a new project and imported my old project. This time it didn't work, it's still red screened.
Not only that, since I had the last crash, I have been "Saving As" at the end of every day. But for some reason every single one of my save files is made entirely of "Media Offline" messages, and this includes all of the automatic backups. The only media that's working are aeps.
What is going on? And how can I fix this?

I am no expert but I have a couple of questions for you.
I assume that this “Red Screen” is the windows equivalent to the “blue screen of death?”
When you do the “save as” does the file go in the same location as the one you were working on or do you have to move it there?
Please read this.
You might want to give the full specs of your computer, your Project and the Assets used in that Project. More details will be better.

Error Message for "Media Pending" or "Media Offline"

This is INCREDIBLY frustrating.
It is my job at a church to produce broadcast-quality segments for our local tv stations for 28 minute slots. I am working with HD-quality videos, bumpers, audio files, etc. It takes my PC about 30 minutes to render each segment and I work with about 4 segments a week. Add that up, and it takes me two straight hours to render each finished product (not counting any edit work), all which have to be done in a day because we broadcast most of the stuff that happens on Sunday the following Tuesday.
That said, I render the final product, after everything has been through quality-control, through encoder because of the FTP option. When I leave every Monday afternoon, I start the queue for the four segments, which, in turn, will spit out the product and FTP it to our server at the tv stations.
But when I come in Tuesday morning and find that AME has rendered four USELESS videos because, instead of informing me when I started the queue there was something wrong with fetching the video files, it decided to render some stupid stock frame of either, "Media Pending" or "Media Offline" - which makes ABSOLUTLY NO sense, for when I open premiere or after effects, it renders quite fine through AME. You can't sit here and tell me that the rendering software requires the project to be open in Premiere or AE. That would be counter productive and impossible for anyone batch-rendering.
Here is what I need: Just a simple, "Hello, there was something wrong with fetching all of the media files in your project (blank, blank, blank) - please check your project file."
Thanks!

Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button,
navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.

Premiere CC - media offline when working with AE comps

I am working with Premiere CC and using After Effects CC comps for some Keylight 1.2 keying within the project - AE comps created in Premiere via "right click" on clip saying "superseded by AE comp".
The After Effects project incl. all the comps and Premiere project saved locally - same location, local.
Till now editing (P) & keying (AE) worked without any huge problems - due to using 4k material I had some play-back problems - not worth mention it though.
POSSIBLE REASON? When it started:
With both open - AE and Premiere project - I worked on the key in the AE comps. When finishing the keying I saved the changes - what normally works finw without asking me WHERE to save it.
Now AE asked me where I would like to save the project although it should have a location already - as I saved it before locally.
So I saved it with the same name and same location - overwriting the "old" project. That was when the problem occured...
PROBLEM:
Now the Premiere project can not find/link the AE comps / project. Saying: Media Offline.
Although it displays the right path in the Premiere project window!
TRIED THIS:
In Premiere I tried to "Link to media". Which will work for any three of the 20 AE comps!
At the 3rd or 4th one I try to link (automatically doesn't work here for some reason?) Premiere either hangs after a while or "changes mind" and finds no links anymore - even those I relinked just minutes before will have no connection anymore - again "offline"!
Nonetheless, the After Effects project works fine. No problems here (project has neither a long name nor blanks).
Any ideas what could be wrong? How can I relink the comps? I am really clueless.
Thanks for any suggestions!

Mylenium basically answered your question: quit both applications, manually clean Media Cache Database, restart PrPro and let it rebuild Media Cache Database (reconform files). Other than that provide information about your disk setup. Since AE wanted to know where to save project file, it might for some reason lost connection...

Adobe Media Encoder CS4 Crashing Immediately

Hello,
I am running the CS4 Production Premium suite on a Windows 7 64-bit computer with 12GB RAM. Up til last week, the whole Adobe suite had been running smoothly. (I primarily use Premiere, Media Encoder, Photoshop, and Encore). However, Encore started locking up the computer any time I tried to work on authoring a Blu-ray (it locked up immediately upon opening a Blu-ray project, and only locked up on a new project when I switched from DVD to Blu-ray mode).
I assumed that some of Encore's source code had either been moved, overwritten by something else, or that there was possibly a program incompatibility with something else on my computer. So I took the step to uninstall and reinstall Encore from the install DVDs.
Upon a "successful" reinstallation, I then went into Premiere CS4 to encode a timeline to a P2 file. Premiere seemed to be doing its normal exporting process fine, but Media Encoder would crash after the red splash screen disappeared. To be more explicit, the red splash screen would disappear and be replaced by a window the normal size of the Encoder program, but nothing appeared on screen in the window other than a small white box in the upper left with the rest just being plain gray (see attached photo). At the same time this white window appeared, Win 7 popped up a box saying that Adobe Media Encoder has stopped working and that it would search for a solution to the problem, which it never could do.
I then tried deactivating the suite, uninstalling the full suite and reinstalling, updating so the patches would bring it up to date, and then tried running Adobe Media Encoder again, this time running from the Start menu rather than from Premiere. Yet, it was still the same response: the program crashes immediately.
I would appreciate any suggestions and help that people can provide.
Sincerely,
Kevin T
San Diego, CA

Here is the only relevant info I could find in the Event Viewer:
Faulting application name: Adobe Media Encoder.exe, version: 4.2.0.0, time stamp: 0x4af13937
Faulting module name: WatchFolder.dll, version: 0.0.0.0, time stamp: 0x4af1344e
Exception code: 0xc0000005
Fault offset: 0x00011f03
Faulting process id: 0x834
Faulting application start time: 0x01ca9d3e4234c82b
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Media Encoder CS4\Adobe Media Encoder.exe
Faulting module path: C:\Program Files (x86)\Adobe\Adobe Media Encoder CS4\WatchFolder.dll
Report Id: 89095e2b-0931-11df-a5f1-00248c778de6
Does this seem fixable to anyone?

Adobe Media Encoder 4.0.0.374 - Media Offline Error when encoding

My problem is a little urgent, so, if possible, i want a fast answer.
I edited my video in Adobe Premiere Pro CS4. When it was done, i tryed to export it, in File > Export > Media (Ps. In my program, i don't have File > Export > Movie). I set my video export settings, and then accepted. The Adobe Media Encoder 4.0.0.374 window appeared, with my project in the queue list. Then, i pressed in "Encode". First, the program is slower than normally to load the file, but i think it can be that my video is too long. After load, it starts to encode. After a time, in the preview box, appear the "Media Offline" ( and never is the same footage ) image, the same of Premiere Pro CS4. After a little, a "Encoding unsucceful. Unknown Error" appears, and the encoding stops. I don't know if is a Premiere Pro or Media Encoder error, so i posted here.
Considerations:
Before i encode, i ever verify (and fix if necessary) if all videos of the project is linked, but ever time i reopen the project, some footages ( never the same ) are unlinked, and i have to link again.
I tryed to encode various differents formats, like AVI, WMV or F4V, but in every time i get the error. I tryed even to export first the audio, then the video, separated, to link after, but only the audio is succeful exported.
I am using Windows 7 Ultimate, with a 4gb RAM, 1TB HD and Pentium Dual-Core 3Ghz.
I just got to encode with succes some times before. This is the first time it occurs.
I used the program (Premiere Pro) normally, some days ago, until 02/11. Since 03/11, it slowed. I just disabled all visual effects, disfragmented my disk, cleaned, and set the "Use more energy to more process" settings, but my program is still slow.
If needed more considerations, ask to me.
I just searched for similar problem, but dont got any result.
Sorry if my english is bad, i am Braziliam.

I have a similar problem. When I attempt to encode a list of clips, Media Encoder sometimes fails with a media offline warning. The media is just fine, nothing actually off line nor corrupted. If I elect to encode directly from Premiere Pro, the compilation proceeds normally. That's not practical when I have a list of clips and other things to do besides watch the creeping status bar.
My temporary fix was to uncheck the "import sequences natively" option. It's a little slower using the dynamic link, but it works, and my hair can start growing again.
This glitch appeared only with the latest update via Creative Cloud.

Adobe Media Encoder CS5 crashes at a certain point while rendering

Adobe Media Encoder CS5 crashes at a certain point while rendering, I have also tried to render directly from Premiere Pro but this only makes PremPro crash instead.
The clip I am trying to render right now is 20 mins long, 1600x900 and is a .avi file. The output settings are H.264/HDTV 720p 29.97fps High Quality.
This all started happening after I re-installed windows.
Machine Specs:
Intel i5 3570k
8GB 1866MHz RAM
Intel HD 4000 graphics (yes I know I should get CUDA)
I made sure that CS5 was updated before posting this.

>1600x900 and is a .avi file
That size description makes me think this is a screen capture, not a camera file... if it is a screen capture, what codec/software did you use?
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

Media Offline after Crash

Similar Messages

Maybe you are looking for