"Media offline" and "The selected file cannot be linked"

Ok, I'm extremely frustrated right now. I opened up a project file, and all of my motion backgrounds say "Media offline." The files have not been moved or changed. They haven't even been touched. So, I tried to link them back, but then it says "The selected file cannot be linked because its type (video) does not match the original file's type (audio and video)."
There was never any audio associated with these files. These files have always been just motion backgrounds.
I can't just reimport them and start over. There are too many of them.
Is there any way I can just override the error? I obviously don't need any audio. I don't understand why there's no option to just link without the audio, especially since there never was any audio.

Sorry, this is CS3. I forgot to write that.
Edit: Ok, if anybody else has this problem and finds this through Google, I found out what caused it and how to fix it.
Some other program, I think a video converter, rewrote my codecs. And it didn't do a good job. I had already removed the video converter because it wasn't any good anyway. So, I went through my "Uninstall or change a program list" (this being Windows), and removed everything that didn't look familiar, and then I reinstalled Xvid. Now it works fine.

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Error message: The selected file cannot be linked because it has 6 audio channel(s) and the clip was

I recently purchased/upgraded from Premiere Elements 5 to Premiere Elements 9 and I cannot open the projects in version 9 that were created with version 5. It shows it as offline. I get a message to open up a file and when I do i receive the error message: The selected file cannot be linked because it has 6 audio channel(s) and the clip was created with 2 audio channels. Can someone help me or tell what I am doing wrong? All of my projects that were completed in version 5 cannot be opened up in version 9.
Thank you.

Bill,
I ran G-Spot on one of the files and here it what I have:
DVD "VOB" format
MPEG-2 Program Stream << { 1 vid, 1 aud }
Sys Bitrate: 10080 kb/s VBR
I guess I am really confused. The project that I am trying to open PrE 9 was completed in PrE 3 w/templates , scenes, etc. The movie was burned to a DVD. I cannot understand why I cannot open it with a newer version of PrE. According to G-Spot (I am assuming this is what you mean above), it is already in 2 channels. To me this should be ok. I put many, many hours into these videos and now it seems all for not.
Here is what I did so far:
I uploaded the required media files to a new project in PrE9 and let them index and conform. I saved the project with the same name in a different location. Do I have to do this to the project files and/or the original media files? Confusion starts here.
The next step is where I am confused. I do not know if I am proceeding in the right direction from here. There is the share tab in the upper right hand corner. Is this what you are talking about? I am truly lost from here.
Thanks.

Error message 'the selected file cannot be linked because it has 2 audio channels and the clip was created with 1 audio channel'

Can anyone help with the error message I'm getting 'the selected file cannot be linked because it has 2 audio channels and the clip was created with 1 audio channel'. I had to move the footage to another folder and now am unable to link it - just getting this error message instead.... Has anyone had to deal with this before?
Thank you!

Relink to the correct media.

The selected file cannot be linked because it has 6 audio channel(s) and the clip was created with 2

I tryed to link MTS files to a project that I edited with AVI files. I got the message "The selected file cannot be linked because it has 6 audio channel(s) and the clip was created with 2 audio channel(s)". Does anybody know what I should do?

Relink to the correct media.

CS5 The selected file cannot be linked because its type (audio) does not match the original file's t

Greetings,
I have been working on a very large project using CS5 on my desktop computer. Now I am on the road and bought a laptop so that I can continue to work. I placed all of my assets on a back-up external 2tb drive (which I was able to open without incident on my desktop). I installed CS5 on my new laptop and now when I try to open the project I get the following message "The selected file cannot be linked because its type (audio) does not match the original file's type (audio and video)". This message appears before I indicate the path to any of the assets. Then, when I do indicate the path to each asset, I get the same message for individual files.
Any advice is appreciated.
Thanks,
Jeremy

I had this problem and have found a solution / workaround: my issue was when trying to open a cs5 project that had been collected on mac and then transfered to pc, my footage was all png image sequences but this will hopefully work in other situations...
Open the project and cancel the first dialogue box that pops up where you get the "file cannot be linked" error when trying to reconnect footage. The project will open and then in the project panel, right click on any footage that needs reconnected and choose "Replace footage..." this will open a dialog that will allow you to select the file that gave you the error in the first place without any issues. Any sequences with that footage will now work and everything show be all good.
You may experience "Offline material is present in this export and will be encoded using the offline media graphic" on first export but apparently you can just ingore that, but i guess it's woth testing a few short sections before commiting to a huge render...
This workaround isn't perfect as i had about 50 pieces of footage i had to relink via this method one by one but at least it saved redoing the edit which was critical for my project...
good luck!

Need help urgently!! - "The selected file cannot be linked because its type (video) does not match t

Hey guys... I need your help!! I started a project using Premiere Pro 2 and was 80% when I formatted my computer (all my project files were always saved to a external hard drive). Anyways instead of installing Premiere Pro 2, I installed Premiere Pro Cs3. Problem is whenever I try starting up my project it asks me to link every file used. When I do this it says "The selected file cannot be linked because its type (video) does not match the original file's type (audio and video)." I took my external harddrive to friend's house who has Premiere Pro 2 and it says the same thing. Why did this happen? Is there anyway around it... Any help would be greatly appreciated, I put over 20 hours into editing this movie... I don't want it all to go to waste.

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CS6 The selected file cannot be linked because its type (audio) does not match the original file's t

I understand there is another posting in this forum with the same error happening on CS5 and their solution had something to do with Quicktime. Mine has nothing to do with this.
I ran into this exact same problem in CS6 and I found that the issue is because I renamed the root project folder. My folder structure is like this:
Drive C:\
-> [root project folder]
-> [folder containing videos]
-> MyProject.prproj
By renaming the root project folder, I was no longer able to open up the project successfully. It would get to certain clips and ask about where the clip was located. Trying to re-link it to the correct file would result in that error (which makes no sense if you think about it).
So my question is, is it intentional that the absolute folder paths are saved into the project file rather than relative paths? Does it not make more sense if paths were saved relative to the root project path? That way the root project folder could be renamed to whatever you want and it would have no effect on the project itself.

I had this problem and have found a solution / workaround: my issue was when trying to open a cs5 project that had been collected on mac and then transfered to pc, my footage was all png image sequences but this will hopefully work in other situations...
Open the project and cancel the first dialogue box that pops up where you get the "file cannot be linked" error when trying to reconnect footage. The project will open and then in the project panel, right click on any footage that needs reconnected and choose "Replace footage..." this will open a dialog that will allow you to select the file that gave you the error in the first place without any issues. Any sequences with that footage will now work and everything show be all good.
You may experience "Offline material is present in this export and will be encoded using the offline media graphic" on first export but apparently you can just ingore that, but i guess it's woth testing a few short sections before commiting to a huge render...
This workaround isn't perfect as i had about 50 pieces of footage i had to relink via this method one by one but at least it saved redoing the edit which was critical for my project...
good luck!

Selected file cannot be linked because its type (video) does not match the original file's type

I've been using Premiere Elements 9 for a couple of years now, and a few months ago I began having problems importing AVI files created from a BlackMagic Intensity Pro capture card. (These issues were not previously occurring, and since they surfaced, I have exhausted the various settings for the BlackMagic card, used various software such as BlackMagic's own Media Express as well as the freeware VirtualDub, and still have the following problems.)
In addition, these AVI files play just fine, in their entirety, using Windows Media Player and in Quicktime.
The problem (or possibly two, but I suspect they could be related) is that most of the AVI files I attempt to import will either (1) import all video and NO audio, or (2) import ONLY a short segment of audio and video, and the length that Elements imports varies. Usually only in the range of a minute or two. The rest of the file is not imported at all.
After much digging in forums, and testing various settings in trying to figure out the issue, I decided to back up all of my files and completely wipe all hard drives and start over with a fresh installation of Windows and Premiere Elements 9. I haven't installed much else yet, as I wanted to first find out if the reinstallation improved things with Elements.
For the first project I created in Elements after the reinstallation, Elements successfully imported an entire AVI that was nearly 2 hours long, audio and video. This was a file that previously would not import properly into Elements. This suggested that my earlier installation of Elements must have been corrupted somehow. At this point I was very hopeful that all was well.
I proceeded to edit the video as I had wanted, saved the project, and exported it to an MPEG format file. I had originally wanted to export it as an MOV, but I hadn't yet installed Quicktime, so Elements couldn't do that just yet. The MPEG export was successful and plays fine.
However, I then installed Quicktime, and once it was finished, I restarted the PC and reloaded the same project. This time, Elements claimed the media was offline. I double-clicked on a segment of the video, and directed Elements to the raw file, but then an error message popped up: "The selected file cannot be linked because its type (video) does not match the original file's type (audio and video)." This was the same file I had JUST edited and of which I created an MPEG.
I tried creating a new project and the "Get Media" function to import the AVI again, but this time only the video imported with NO audio. (This would explain why the error message said what it did, but not why the audio wasn't imported.)
What in the world is going on with Elements??? I am baffled since the ONLY task I have done on this machine after a complete reinstallation of both Windows and Elements is edit one AVI. I find it very hard to believe that just installing Quicktime caused this.
Some info on my system:
System: Asus P6T w/ Intel i7 920 and 12 GB memory
OS: Windows 7 Ultimate
Video Software: Premiere Elements 9
Capture Card: BlackMagic Intensity Pro (PCI-e)
Capture Software: AVIs recorded with either BlackMagic Media Express or VirtualDub (only prior to the reinstallation, as neither of these programs are currently installed)
I'm getting to the point with Elements that I might need to just abandon it and find something else that is more reliable. Anybody have suggestions to help with this, so I won't have to migrate?

mtnsports
We think that we need to start off with definiting the properties of these .avi files that you are importing into Premiere Elements 9.0/9.0.1 (assumed that you are working for the required 9.0.1 Update).
You say that the "avi" was created from a "BlackMagic Intensity Pro capture card". What are the properties of this .avi that you imported into Premiere Elements? Not all .avi are created equal. What is the video and audio compression, frame size, frame rate, interlaced or progressive, pixel aspect ratio, typical duration?
Based on the properties of the video what have you been setting as the project preset?
Let us start here.
More later.
ATR

Since updating my iPhone 3GS to iOS 4.3.3 I have been unable to sync my photos! Keep getting the error message unable to sync and 'the required file cannot be found.' Please help?

Since updating my iPhone 3GS to iOS 4.3.3 I have been unable to sync my photos! Keep getting the error message unable to sync and 'the required file cannot be found.' Please help?

Try deleting the iPod Photo Cache on your computer.
http://support.apple.com/kb/ts1314

Missing all files of a folder and the pst file cannot be repaired

All files under folder Inbox\TechSupport suddenly are missing. The Folder Size window shows this folder has a size of 180719KB.
I used "C:\Program Files\Microsoft Office\Office15\SCANPST.EXE" to try to fix the post files a few times, the problems remains. No matter how many times I run SCANPST.EXT on this pst file, it always find the following error:
Internal errors were found in this file. They must be repaired for this file to work correctly.
Here is the log:
Microsoft (R) Inbox Repair Tool
© 2012 Microsoft Corporation. All rights reserved.
Version 15.0.4667.1000
**Beginning NDB recovery
**Attempting to open database
**Attempting to validate header
**Attempting to validate AMap
!!AMap page <@416752640> has csFree of 7, but should have 255
**Attempting to validate BBT
**Attempting to validate NBT
**Attempting to validate BBT refcounts
**Attempting to validate header NID high-water marks
**Beginning PST/OST recovery
**Attempting to recover all top-level objects
**Store created by build: 15.4667
**Attempting to walk all folders
**Attempting to locate any orphaned folders/messages
**Performing final HMP validation
**Attempting to check top-level objects for consistency
**Updating folder hierarchy
**Attempting to fix original file
**Attempting to copy back BBT
**Attempting to copy back NBT
Any tip to remedy this will be greatly appreciated.
Hong

Thanks for the update, Hong.
If we copy some emails to TechSupport folder, are those emails still visible in the TechSupportfolder?
Although it doesn't look like a view problem, we may also try to open Outlook with /cleanviews switch to seek our fortune. To do this, exit Outlook, press Windows key + R to open the Run command, type
outlook /cleanviews and press Enter. We may also try to search for the missing emails using Instant Search to see if there is any result.
In addition, we may also try to use the MFCMAPI tool to look into the TechSupport folder and check if we can see and open the missing emails. To do this, please follow the steps below:
1. Download MFCMAPI tool: http://mfcmapi.codeplex.com/
2. Exit Outlook and start MFCMAPI.exe.
3. Click Session > Logon, choose your profile and click
OK.
4. Double-click the PST file that has this issue from the list.
5. In the opened new window, expand Root Container > Top of Outlook data file > Inbox.
6. Find and right-click the TechSupport folder under Inbox, select Open contents table.
7. In the opened new window, check if you can see your emails in the upper portion of the window. If so, double-click an item to see if you can open the email in Outlook window.
Please let me know the result.
Regards,
Steve Fan
Forum Support
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Since upgrading to firefox ver. 3.6.8 can't upload files to Google Docs, whose help forum indicates many firefox users are having this problem since upgrading to 3.6.8: You can click on the "Select files to upload" link but nothing happens.

Right-clicking on the link doesn't offer options to open anywhere (new tab, etc.)

There is a problem with uploading files to Google docs in Firefox 3.6x versions.
http://www.google.com/support/forum/p/Google+Docs/thread?tid=4f0369bdcf6fd7ff&hl=en "Select files to upload" not working in Firefox - Google Docs Help (Thanks to Joolsa for the link)

Selected App cannot be used because the original file cannot be found and must be re-downlaoded from the iTunes

1- on the beginning i used to purchase any App from iTunes and will be downloaded to my MBAir with out any problems .
2- But, after 2 or 3 days i will get Apps icon as inactive icon in the itunes Aplication and cannot copy them to my iPhone neither cannot open them in his iTunes and i will get an error message " selected App cannot be used because the original file cannot be found and must be re-downlaoded from the iTunes".
MBAIR with Mac OS 10.8.4 with the latest iTunes version 11.1
thx.

And redownloading doesn't work...?

Ihave tons of music on itunes , but everytime i try to select it says "the original file cannot be found, would you like to try and locate it" i have no idea what happened to all of my music any tips? i have a dell windows vista.. thanks !

I have tons of music on itunes , but everytime i try to select it says "the original file cannot be found, would you like to try and locate it" i have no idea what happened to all of my music any tips? i have a dell windows vista.. thanks !

Basically, the computer thinks the music is 'lost'. Follow the prompts and try to locate it. It should navigate to the files and redraw the links which should make that pop up go away

"The selected file does not contain audio media ..."

I'm using Premiere Pro CC in Windows 7. A week ago I created a project using media from an external hard drive. I opened the project today to make changes to it, and a number of the .MTS files show up as missing. When I click on "Link Media" and locate the file -- which shows up as being on the external drive -- I get the following error message: "The selected file does not contain audio media used by clip references in one or more sequences. These audio clip references will be deleted, and cannot be undone. Do you want to continue?" I have canceled out of it because I do not want to damage my project irreparably, but I'm trying to determine the best course of action in re-linking these clips that are essential to the project. (I did apply a Left Fill to all the audio in the project, but I don't know if that would cause a problem, or if it did, how I could remove that effect. I've tried to re-link with several previous autosave versions of the project, only to get the same result.)

Try this:
FAQ: Why are some codecs and sequence presets missing from my installation of Premiere Pro?

Recently purchased song and another I transfered into my ITunes library vannot be set up in a playlist.I get the message"file cannot be located".Originally I could listen to the purchased song but now that will no longer play.What do I need to do to ?

Recently purchased a song from ITunes and another that I downloaded from a CD will not transfer to a playlist and will not even allow me to listen to the songs.I get the message "file cannot be located"What can I do to get my system to locate the file?Originally I could play the songs from my desktop and I was able to transfer to my IPad.

Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems...

"Media offline" and "The selected file cannot be linked"

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