Media Offline message

After hiding FCE i reopened to find The 2 main windows had red background & said Media Offline, red bar across whole timeline although I had already rendered where necessary And also there are red strikethroughs on all the icons in the Browser. what has happened please & how do I undo it? Thanks

A _file path_ must have been altered in some way somewhere.
Did you change a file name outside of FCE?
Try searching this forum for info on Non-Destructive.
Here's one:
http://discussions.apple.com/thread.jspa?messageID=6982723&#6982723
Al

Similar Messages

Some images in timeline are white, with "media offline" message in canvas

I am making a short movie of images taken on my Canon powershot S5 camera. I am importing photos and movie clips from this digital still camera. They appeared correctly on the timeline at first. I rendered them and they played fine on the canvas. Then after saving project and opening later, some of the images appeared white with the "media offline" message in the canvas. I tried locating a few of them and reconnecting which solved the problem. However, strange things are happening: when I click on the white images they turn black but still play OK. Also some of the pale blue images have the "media offline" message, others do not, or the same sequence in an earlier saved version plays with no problem.
If I burn a DVD of this movie (so far incomplete) will it look OK if all appears well in the canvas, regardless of the colour of the clips in the timeline, or should I take some action first to "clean up' the timeline before proceeding? In other words, is the image in the canvas a true representation of how the final project will look?
I would appreciate some advice please as I am a bit confused by this. Thank you. Keith

JPEG photos don't need converting.
In FCE simply select File>Import and navigate to your photos.
Have you trashed your Thumbnail Cache folder yet as that will probably cure it?
They can be in a couple of places. By default FCE puts one lot in User>Documents>Final Cut Express Documents.
If you have specified an external scratch disk they will also be there, so look in FCE>System Settings>Scratch Disks to find out where you put them.
Once trashed, on relaunching FCE new ones are created.
Message was edited by: Ian R. Brown

'Media offline' message in timeline

I just finished a project and successfully burned to DVD with success on TV viewing. I went back to make minor changes to the 'movie menu' and now find that a 'media offline' message appears at several locations in many languages. what happened??
thanks...

PCNoviceMesa
The only time you are free of the hard drive save location and project connection is if you archive the project. Then you save a copies of the project.prel file and its associated media to a Copied or Trimmed Folder on the hard drive. Then you can move the hard drive saved media that is specific to that project wherever you want. (But, be on guard that the media are not being used in several projects.)
But, if you do not archive the project, all you have are copies of the originals in Project Assets and they must trace back to originals at the orginals hard drive save location (where they were when they were first imported into the project which you just saved closed).
Please let me know if I explained that OK.
Thanks.
ATR
Add On...I think that we talked about Project Archiver and its Archive Project and Copy options. But, here is the link to the Adobe document on that subject just in case.
Adobe Premiere Elements 11 * Archiving projects

Suddenly can't import footage, and already done projects give me a media offline message importer is missing. Help... anyone?

I cannot import footage of any kind anymore in premiere pro cc, and all finished projects give me a offline media message'importer is missing'. Anyone with the same problem?
I am currently working on a PC, windows 7professional. GPU GTX 760. Quicktime is player up to date.
Thanks in advance

i have a solution for import and read any files
its a problem with the 8.2 and last version of premiere and setting on the cloud
in premiere you desactivate on the preference the synchronisation with adobe cloud (all)
and after you go on you os c/ user/ appdata / adobe / premiere / roaming / 8.0 you cancel all the file and after you restart adobe
for me is ok - but for the moment i don't have the possibility to export in h264 ?

Getting "Media Offline" After Archived Project to HDD to Another Computer

Hello,
How do you avoid getting media offline when transferring a project to another computer's C drive?
I use PrE9 and decided to transfer my project to another computer for performance purposes. I archived the project (copy, not trim) to an external hard drive first, making sure to synchronize the drive letters of the HDD in both old/new computers beforehand. Working from the external drive is fine -- no media offline issues -- but I wanted to transfer the archived project to my new computer's C drive. After doing so, the project is now riddled with media offline messages. I'd rather not deal with the clips individually as there are too many.
What step(s) am I missing? I'm sure it's easy, but this amateur has a lot to learn.

Well, when one changes the drive letter (or any part of the Absolute Path) with linked media, the first time that the Project has been Opened, those links will be broken. PrE should give you the dialog screen, asking "Where is file ____ ?" This article goes into much more detail: http://forums.adobe.com/thread/990503?tstart=0
There are also some tid-bits in these articles, that might be helpful:
Media Offline: http://forums.adobe.com/thread/790686?tstart=30
Project Files and Saving: http://forums.adobe.com/message/3397716#3397716
Good luck, and hope those links help.
Hunt

Media Offline AGAIN

I am running Premiere CS4 for Mac. This is the third major crash I've had, and I've only just recently had this software. I don't understand how software this expensive can cause so much grief.
Like before, I was importing an .mov (just rendered from after effects), and I got the message that the width/height was too large. So I "saved as" just in case. Of course, when I opened the project again, everything was red screened.
The first time I was red screened, I started a new project and imported my old project. This time it didn't work, it's still red screened.
Not only that, since I had the last crash, I have been "Saving As" at the end of every day. But for some reason every single one of my save files is made entirely of "Media Offline" messages, and this includes all of the automatic backups. The only media that's working are aeps.
What is going on? And how can I fix this?

I am no expert but I have a couple of questions for you.
I assume that this “Red Screen” is the windows equivalent to the “blue screen of death?”
When you do the “save as” does the file go in the same location as the one you were working on or do you have to move it there?
Please read this.
You might want to give the full specs of your computer, your Project and the Assets used in that Project. More details will be better.

Media offline (but not first clip) when import cs4 project to cs5

I've several clips in a cs4 project. All original clips, all from the same footage, are in the proper folder. When I imported the project into my fresh cs5 install, the first clip shows up properly -- video and audio are present -- but the rest in the sequence show "media offline." When I search for the clip and select it to be linked, I'm informed that "The selected files do not contain audio media used by clip references in one or more sequences." Clicking yes then gives me a clip in the project resources and timeline windows with no sound.
This makes no sense, since all clips are from the same source footage. If the first clip in the sequence is fine, what's the problem? Thanks for your help.

I figured out what has happened. The clips were all from same original source, but somehow some had audio coded in mp2, others in mp3. The first clip was mp3 and Premiere CS5 version spotted that codec. For some reason PCS5 is not spotting the mp2 codec, while CS4 could, which is why I didn't have this problem back then.
The initial "media offline" message is terribly misleading, and the audio problem message is not specific enough. I'll try to get CS5 to use the mp2 codec CS4 worked with.
Thanks for your time.
Just to confuse things more, It's worth noting that the mp2 clips show up in Bridge cs5 and the audio plays fine there. What's with Premiere Pro? Irritating.

FCE media offline but not reconnecting

edit 2: Alright, so if I select and highlight each individual clip on the timeline itself it allows me to reconnect the media. I would still like to know if there's a solution though because I have a lot of clips and having to reconnect media for each individual clip is incredibly frustrating when I know FCE is capable of doing this in batches. So... any help would be wonderful.
Original post:
Hi! I've been working on this video project for a while. I tend to prefer Premeire or Final Cut Pro but my workplace only has Final Cut Express.
I needed to log out and log in a different user since I was going out of town and when I logged back in because some of the files were on a share drive, I had to reconnect media. Which is fine - I've done it before, no problem. I got the media reconnected, re-rendered and then looked down at my timeline and realized that there were clips that hadn't connected.
Here's where it gets weird though. Everything looks connected in the Bins. I found all the files, connected everything. FCE has greyed out the reconnect media button. I can't connect anything else.
And yet as you can see below, despite the media being there, I am still getting the media offline message.
Does anyone have a solution to what's going on here. I'm completely baffled and I've never had anything like this occur before.
I'm running FCE version 4.0.1 on OS X 10.6.8
edit to add: The three other videos that I've been working on simultaneously did not have this problem. I still had to reconnect media but this is the only video that's doing this.
Thanks for all your help! If you need additional details just let me know.
-Stephanie
Here are is a larger image of what's going on.

I figured out what has happened. The clips were all from same original source, but somehow some had audio coded in mp2, others in mp3. The first clip was mp3 and Premiere CS5 version spotted that codec. For some reason PCS5 is not spotting the mp2 codec, while CS4 could, which is why I didn't have this problem back then.
The initial "media offline" message is terribly misleading, and the audio problem message is not specific enough. I'll try to get CS5 to use the mp2 codec CS4 worked with.
Thanks for your time.
Just to confuse things more, It's worth noting that the mp2 clips show up in Bridge cs5 and the audio plays fine there. What's with Premiere Pro? Irritating.

The slideshow I saved says media offline

I saved 100-150 photos, with transitions between each. Now when I open it, it says media offline and asks me where each and every photo is stored...waste of time with a brand new program...first time used...NOT happy!

gperry4
Please confirm what version of Premiere Elements and on what computer operating system it is running?
Am I correct in assuming that you are building this slideshow in the Premiere Elements Editor and not the Elements Organizer Slideshow Editor/Builder?
If you are getting Media Offline messages when you open a saved closed project, the likely explanations include
1. You moved, deleted, renamed files and folders that were imported into the project after you saved closed the project. When you import
your source media into a project, all you get in the project are copies of the originals which are at their hard drive save location. But, the project needs to trace back to the originals at the location where they were when first imported into the project. The "Where is the file....?" messages are your means to make the source media - product reconnects.
2. The other possibility is that you store your source media on an external hard drive and that the drive has malfunctioned, perhaps changing driver letter.
Please review and consider, and then let us know if any of the above applies to your situation.
Thank you.
ATR

Media Offline? What You Can Do About It

Have you gotten a Media Offline message? Do your Assets show this screen?
Chances are that when you last did a Save of your Project, the Path to those Assets no longer exists. Has the Path changed in any way? Have you Moved, Renamed, or Deleted any of the Assets? Is there an external, or networked HDD in the mix anywhere, that might now have a different drive letter? The Path in the XML code of the PRPROJ/PREL file links to the Assets is absolute - it must match from the drive letter, to the folder structure, to the file name, and match 100%. Change one thing, and the link via that Path is broken, and must be restored.
When you first Opened your Project, did PrPro/PrE ask, "Where is file ______.avi?" Were you able to use the Find function, to re-establish the link to that, and any other missing files?
Now, most people will ask, “how do I relink my Assets easily and quickly?” The answer to this question is "it depends."
First, it depends on whether you first accepted to Offline the media, and then did a Save, which overwrote your existing PRPROJ/PREL file. If you did do a Save (a Save_As, or a Save_As_a_Copy will be OK, as you would just go back to the original, and Find the missing files - more below). The next consideration is where the files reside, and the folder structure.
If you did NOT Save the Project, overwriting the original PRPROJ/PREL file, I would do things in this order:
Locate where the files are now, and make note of the full Path.
Open that Project, and when you get the "Where is file _____?" navigate to the new location, and choose that file. PrPro/PrE are pretty smart, and will look in that folder, linking automatically to all other Assets in that folder. If you have many folders, you will have to repeat for each folder.
If you did Save, overwriting the PRPROJ/PREL file, and have accepted the media being Offline, you will then need to do one of two things:
Manually relink each of the Offline Assets in the Project Panel
Go to the last AutoSave PRPROJ/PREL file (note: check the time/date, and do not just rely on the file name, as 003 might be newer than 005), and Open that, following the steps above to let PrPro/PrE relink to the assets. You will loose any editing that you did from the time of that last AutoSave.
Note: PrPro uses the file extension PRPROJ, and PrElements uses the file extension PREL
Good luck,
Hunt

Along the same lines, if one has Deleted, Moved or Renamed any Assets, or changed their Absolute Paths in any way, they should first get a dialog screen asking, "Where is file _____ ?" This tells us that a change has been made. It could be that one Renamed a file, or a folder, or perhaps moved things from theri C:\ to their F:\ drive. If the Assets are on an external HDD, it could well be that that same external has been assigned a new drive letter by the OS. For externals, I recommend assigning a permanent drive letter in the OS of any computer, where the Project might be used, so that drive Y:\ is always seen as drive Y:\. Remember, the Asset's Path is Absolute from the drive letter, to the folder hierarchy, to the file's name.
When one gets that "Where is file ____ ?" dialog, if they Offline Media, or Skip/Skip All, and then do a Save, the links are broken. I recommend NOT doing a Save here, but instead a Save_As, since if you Save (overwriting your original Project), the media will all be Offline, and can only be relinked manually, one file at a time.
To re-establish the Absolute Path links to the Assets, one would let Premiere help. When one gets the "Where is file _____ ?" dialog, there is the file name at the top of that screen, and then a Finder to help navigate to the new location. When that first file is located, Premiere surveys that folder, and will relink to all Assets in it, that are used in that Project. If Assets are located in several folders, then one must repeat this process for each folder/sub-folder. Only after ALL Assets have been located and relinked would I ever do a Save.
Hope that this helps,
Hunt

Media offline error message; Equipment

1) I'm running PE 8 on a PC with dual core AMD, 4 GB Ram, Vista Home Premium. I'm working on a short project with lots of short segments. I save frequently to avoid freezes which seem to occur when too many actions have been done. Nevertheless, everytime I get close to finishing, some of the clips will come up with this error message Media Offline which has to do with losing the file association. It's very tedious to reestablish the link, i.e. reimport the clips. Any ideas? Do lots of short clips create a problem?
2) I'm wondering if going to a faster, perhaps Intel rather than AMD processor, and/or going to Windows 7 would help. I hate to just throw money at this, including switching to MAC, but it's highly frustrating. Has anyone upgraded from VIsta and had things improve? Any other tweaks in terms of swap files, etc that might work?
Thanks,
Jim

Premiere Elements 8 is more of a resource hog than the previous versions -- but, with the 8.01 patch applied, it should run just fine on XP SP3, Vista SP2 and Windows 7. (Although many people report driver issues that lead to instability on the 64-bit version of Windows 7.)
If you can't get it to work, however, you can try an alternative, like Sony's Vegas MovieStudio 10, which costs about the same and seems to be less sensitive to Windows instabilities than Premiere Elements.
As for your media offline issues -- where is your media located? Is it on your computer's C drive? If not -- or if it's on an external drive that you have used Map Network Drive to assign a drive letter to -- your computer can lose track of the links to your media files.

Error Message for "Media Pending" or "Media Offline"

This is INCREDIBLY frustrating.
It is my job at a church to produce broadcast-quality segments for our local tv stations for 28 minute slots. I am working with HD-quality videos, bumpers, audio files, etc. It takes my PC about 30 minutes to render each segment and I work with about 4 segments a week. Add that up, and it takes me two straight hours to render each finished product (not counting any edit work), all which have to be done in a day because we broadcast most of the stuff that happens on Sunday the following Tuesday.
That said, I render the final product, after everything has been through quality-control, through encoder because of the FTP option. When I leave every Monday afternoon, I start the queue for the four segments, which, in turn, will spit out the product and FTP it to our server at the tv stations.
But when I come in Tuesday morning and find that AME has rendered four USELESS videos because, instead of informing me when I started the queue there was something wrong with fetching the video files, it decided to render some stupid stock frame of either, "Media Pending" or "Media Offline" - which makes ABSOLUTLY NO sense, for when I open premiere or after effects, it renders quite fine through AME. You can't sit here and tell me that the rendering software requires the project to be open in Premiere or AE. That would be counter productive and impossible for anyone batch-rendering.
Here is what I need: Just a simple, "Hello, there was something wrong with fetching all of the media files in your project (blank, blank, blank) - please check your project file."
Thanks!

Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button,
navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.

Media offline issue in premiere cs6

I recently had my copy of Premiere CS6 fixed due to a handlertitler.dll problem. However, when it was finally fixed there was some playback issues, and about a third of my media is offline. How do I relink the media to where I can hear and see my video on Premiere CS6?

Media Offline is most often caused by the links to it, which are absolute Paths, being changed. It could be a drive letter, a file Rename, or similar.
I agree with Jim, that the best course of action is to let PrPro relink that media, when it asks "Where is file ____ ?" This article goes into more detail: http://forums.adobe.com/message/4598705#4598705
Good luck,
Hunt
PS - if you have not Moved, or Renamed anything, I would definitely check my HDD's, to make sure that they are functioning at 100%.

"media offline" at every project start

Hello,
I have a problem with the "media offline" note.
At every start of a project in adobe premiere elements, a number of media files were not loaded correctly ("media offline"). Most of the media files (video clips) are succesfully connected by premiere elements, but some not.
I did not change the directory of the files or the project. The media cache is in the same directory as the project.
Also, it doesn't matter if I re-connect the video files. At the next start of the project, there will be some media offline again (not always the same files!).
Thanks for help,
Klaus.

Klaus,
One workflow, that might be helpful to you, is how I handle my Still Images and Video files:
I first archive my files to my NAS unit, for secure storage, using a folder structure that makes sense for me. That might be by date created, or by subject matter.
Then, when I go to create a Video Project, I create a sub-folder structure, below the "root folder," for that Project, say, E:\[Project Name]\Still Images, then Video, then Graphics, etc.. For the Video, I then Copy over the necessary files, for that Project, and then Import those from there. I still have the originals on my NAS, for safe keeping, and use in other Projects.
This article goes into a bit more detail: http://forums.adobe.com/message/4028199#4028199
Good luck and happy editing,
Hunt

Had to rebuild system: Media Offline (in red) on some clips. WTH? How to reconnect?

This is likely siple, but I'm stumped. My O.S. (Win7 Pro) became hopelesly corupted, so I was forced to reinstall. I'm done, CS5 back up and running, but I have a project that is acting wonky.
ABout a dozen of the clips in the timeline/sequence are RED and show as Media Offline. Now, when I open the project I don't get a popup looking for them. The clips are all AVI files and I have checked and yes, they are where they are supposed to be.
What is the process of having Premiere Pro understand where they are again? I'm not finding an answer that works.
Thanks again. I am sure I will have other questions.
Oh yeah, like, how do I get Media Encoder to stop using my SSD drive (my C drive) as the location where it does it's thing? You know... you Export to the Queue and it bring up Media Encoder and the sequence might be headed for the drive you tell it, but it clearly shows the C drive as the temp place or whatever. I made the change long ago, but now forget.

With system rebuilds, or when migrating to a new system, installed CODEC's are often forgotten. Project A worked, and then after the change, one gets the "Media Not Supported... " error message.
Glad that you found the issue. I will be doing, a couple of new machines, and hope that I have made adequate notes on which CODEC's I need to install on them.
That said, I have one caveat: often, a user is temped to just download and install an "all-inclusive" CODEC "pack," rather than step through the list, one at a time. I urge anyone to NOT do that. Install what you need, when you need it, and if there are commercial versions vs free versions, spend the few $'s to go "to the source."
Good luck,
Hunt

Media Offline message

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