Media offline thumbnails

So I had a drive drop out on me while I was working and all my clips said offline. After getting my drive back up and restarting, my clips on the timeline still have the red "Media offline" thumbnail, even though the clips are all back up. Tried flushing my render files, didnt seem to work. Any suggestions?

Have you deleted your thumbnail cache?
You can find the location of this cache by checking FCP System Settings. By default it's located in your Documents/Final Cut Pro Documents folder.

Similar Messages

  • Fixing "media offline" thumbnail in browser and timeline

    I accidently had my Lacie hard drive disconnected improperly. I had saved all work before this accident occured, but when I reopened up FCP, although most files were fine, some of them have only in the browser and timeline appear now with the red and black image with white "media offline" thumbnail. This seems strange as those same files play fine just as before when opened in the viewer or canvas. I tried to ctrl click them and then "reconnect them", but they still have the correct path, but how do I get things back the way they were in my browser and timeline?

    When you play those clips, is the media there? If so, then the problem is a corrupt Thumbnail Cache. Look in the System Settings menu item and see where Thumbnail Cache is set to.
    Then, Quit FCP, open a Finder window and navigate to that location. Trash the Thumnail Cache file (not the data file), Empty the Trash, and then reload Final Cut. The thumbnails should rebuild themselves.
    Please report back.

  • 'Media Offline' Thumbnails Are Wrong

    I accidentally powered down my external scratch disk before closing Final Cut 5. All the media went offline but I reattached everything fine. However, the thumbnails on the clips in the timeline and browser still have that red 'media offline' pic on them. Normally I wouldn't care but it's a project where the thumbnails in the browser and timeline are very useful. I've trashed the prefs and rebooted, etc.
    Anyone know how to get my thumbs back?

    Quit FCP.
    Go to the Documents folder, then Final Cut Pro Documents, then Thumbnail Cache Files. Trash the two files in that folder, THumbnail Cache and Thumbnail data.
    Launch FCP.
    Shane

  • Thumbnails in one project "Media Offline" but Canvass OK

    One of my projects now has replaced the thumbnails in some of the clips in the timeline with red and "Media Offline. However, the media is online in the browser, and viewing the clips in the Viewer and playing the Timeline in the canvas perform normally. Other projects are not affected. How can I correct that please?

    Probably those cplis were offline for a while (external disk temporarily not connected ?), and when they were reconnected again their thumbnails were not updated.
    When it happened to me I just deleted the thumbnail cache and FCE automatically rebuilt them.
    Piero

  • Timeline thumbnails show media offline, but media is not offline.

    Short version: I opened a project today that I had been working on for a long time. Some of the thumbnails in one of my timelines show up as the red "Media off-line" image. But the media is not off-line. I can play the clips just fine. Everything else seems (more or less -- see below) normal except for a handful of these off-line thumbnails. It's not a disaster, but it makes it hard to find my way around. And I'm worried that it's a sign of something more serious wrong under the surface.
    Long version: I'm using an older Macbook Pro with an ESATA expresscard. My media is all on external ESATA drives. My project file is on the Macbook's internal hard drive.
    I use my Macbook as a desktop machine. The computer sits on a dedicated shelf on my desk. My cat makes a habit of sleeping on top of the machine. (You can probably guess where this is going.) Most of the time this is not a problem, but about a week ago he decided to stretch in just the wrong way and pushed the expresscard out of its slot. After screaming and throwing the cat across the room, I saved the project file, remounted the disks, re-opened the project file, and breathed a big sigh of relief when everything seemed to be fine. I quit FCP again and put the project on hold for about a week.
    Today I reopened the same project file and the trouble started. At first all the timeline thumbnails showed up as media-offline, even thought all indications were that it was on-line. In addition, all my audio and video renderings were gone. I re-did them, and after a while some of the thumbnails restored themselves as well. But not all of them.
    All of which has me a little flustered.
    Has anyone encountered anything like this before? Is there a way to force FCP to refresh the timeline thumbnails? It's hard to find my way around now that all the clips look the same.
    Thanks.

    i've experienced this before, but i can't really remember how i sorted it,
    i may have deleted the thumbnails out of the scratch disc, or it may have been that i switched the timeline view to name only saved and closed down, then opened it up again and switched them back on to refresh
    but i know on no refresh thumbnails button in fcp itself

  • Media file thumbnails in browser say "media offline", but files are online and available for viewing/editing. How do I get a thumbnail of the clip back?

    I am moderately experienced with FCE, but cannot figure out this issue. The thumbnails in my browser say "media offline", and no longer show a thumbnail of my video clip. When I try to reconnect the media files, the reconnect dialog box only checks for "online" media. I am able to view and work with the media files in my project even though it says they are offline. This issue seems to occur after a power outage. Its more of an annoyance than anything else, but I would still like to find a solution. Any help would be greatly appreciated. Thanks.

    Figured it out.

  • Thumbnails are all reading Media offline - and they all play fine

    Hello all,
    My firewire 800 drive dismounted when I attached an additional firewire drive onto the chain. As a result Final Cut froze. I had to to do a hard reboot because my entire machine froze up.
    I finally restarted Final Cut and when I did, my thumbnails images which IU was ussing to select my B-roll showed the red Media Offline Icon for each piece of media.
    The footage is on the drive and plays fine. I cannot proceed with my project if I those Icons are unavailable
    Thank you,
    Rob
    Mac quad g5
    Final Cut 5.04
    osx10.4.6
    Power Mac dual g5   Mac OS X (10.4.6)   4 gigs samsung ram
    Power Mac dual g5   Mac OS X (10.4.6)   4 gigs samsung ram

    After you follow Shane's suggestion, write yourself a big note and attach it to all your firewire drives. It should say -
    "Do I feel lucky today? If not, shut down the computer before plugging and unplugging drives."
    Yes, the specification for firewire suggests it should be hot swapable, but the reality of daily use, loose connectors, old or variable power supplies, and so on, can wreck havoc. Fried firewire ports, corrupted systems, scrambled data, and bad hair are only a few of the horrors that await you if you continue down this path.
    Cheers.
    x

  • "Media Offline" in Premiere Pro CS3 .. but it's not offline!

    If anyone is able to advise on a technical problem in Adobe Premiere Pro (CS3), I'd be most appreciative I'm hoping someone will be around anywhere to help solve this...
    Please look at:
    http://www.thepfjstudios.com.au/images/PremiereProblem.jpg
    to understand my issue better. (Img 1440x900, approx 210kb)
    In the upper left box are the videos in the project. This issue is with all videos in the project, but for the example, I'm looking at the highlighted video, MOV03C_03.mpg. The thumbnail at the top of the list shows the video is working, I can play it fine by pressing the play button next to the thumbnail.
    The same video, MOV03C_03.mpg, is in the timeline at the current point of the cursor. The current timecode is 00:00:55:22 (hh:mm:ss:ff). I don't understand why the monitor on the upper right corner is showing the video (and all videos in the project) as "media offline", when they're all in the project and able to be played, therefore *not* offline.
    Is there some way I can fix this? It's for a university project that I'm needing to deliver to our customer this week...

    The guy that said "if an Asset appears as Off-line, it is because the Asset IS Off-line" obviously hasn't seen this problem before.
    You are absolutely correct here. Most users have not seen this problem before. In my search of these fora, I found only this, and one other thread where this behavior was reported. In all others, the problem came about because of things like Paths changing (external drive letter changes were the most common). There were cases where the Path was changed by Renaming, Moving and Deletion, but only this, and one other instance, where something else intruded.
    Now, it appears that you also encountered the issue, so that runs the count up to three. There are possibly others, who have never posted here, but we cannot count them, unless one searches every possible forum on the Internet.
    It is good that you have found a way to get around the issue, and thank you for posting that.
    I do, however, have a little problem with your attitude. A forum respondent can only comment of problems that they have had, observed from others, or have read about. If few users have encountered this issue, it might seem that it is related to but a few Projects, systems, or users' actions. If it were a universal Bug, it would seem most logical, that many others would have encountered it, and reported it.
    You are correct. I have not encountered this problem, and it appears that most other users are in the same exact position. Maybe we do something differently, or our systems and Projects are different enough, that we have just been spared. I am not sure that is a bad thing.
    Again, thanks for posting your keystrokes to handle the problem, when it arises. I hope that will help others, when they show up.
    Good luck,
    Hunt

  • Some images in timeline are white, with "media offline" message in canvas

    I am making a short movie of images taken on my Canon powershot S5 camera. I am importing photos and movie clips from this digital still camera. They appeared correctly on the timeline at first. I rendered them and they played fine on the canvas. Then after saving project and opening later, some of the images appeared white with the "media offline" message in the canvas. I tried locating a few of them and reconnecting which solved the problem. However, strange things are happening: when I click on the white images they turn black but still play OK. Also some of the pale blue images have the "media offline" message, others do not, or the same sequence in an earlier saved version plays with no problem.
    If I burn a DVD of this movie (so far incomplete) will it look OK if all appears well in the canvas, regardless of the colour of the clips in the timeline, or should I take some action first to "clean up' the timeline before proceeding? In other words, is the image in the canvas a true representation of how the final project will look?
    I would appreciate some advice please as I am a bit confused by this. Thank you. Keith

    JPEG photos don't need converting.
    In FCE simply select File>Import and navigate to your photos.
    Have you trashed your Thumbnail Cache folder yet as that will probably cure it?
    They can be in a couple of places. By default FCE puts one lot in User>Documents>Final Cut Express Documents.
    If you have specified an external scratch disk they will also be there, so look in FCE>System Settings>Scratch Disks to find out where you put them.
    Once trashed, on relaunching FCE new ones are created.
    Message was edited by: Ian R. Brown

  • Media Offline Showing???

    In my timeline some of the clips are showing that red/white Media Offline. The clips are not offline however.
    Does anyone know why these are randomly popping up on the timeline as "Media Offline"?
    I am getting a little nervous about this. If I click on the clips on the timeline sometimes the preview picture comes back and then it goes back to media offline afterwards??
    Rory

    Sounds like you've opened the project with the scratch disk offline that contained the clips. Trash the Thumbnails... the location for them is found in the scratch disk settings window in the lower area of that window. When you restart FCP with the scratch disk online, they will simply rebuild.
    Jerry

  • FCE claims media offline, but it's not

    I opened up my project today and noticed that two of the video clips on the Timeline have turned black with the red stripe across the middle that says "Media Offline." Both of these clips were derived from a single clip in the Browser, and that clip is still sitting right there in the Browser with all the rest of the clips, although it too has turned black with the red message stripe across it.
    I looked on the hard drive and the original clip is still there in the folder I took it from when I dropped it into FCE's browser (It's in a Media folder inside of an iMovie project). And the clips play just fine in the timeline--the playhead moves right through them normally and the video plays smoothly. Nothing is amiss at all, except for the colors of the clips and the false claim that the media is offline.
    What causes this? Although everything is still functioning just fine, I don't like the look of those clips sitting there with that big red warning on them, false though it is, and I worry that iDVD might not like them either when I go to burn this project to a DVD. Any way to fix this annoyance?

    I had this problem a while ago, and the reason was that the clips went in fact offline for a short while and then back online (they were on an external drive), but the clip thumbnails were not updated.
    I used the trick to force thunbnail updating by deleting the Thumbnail Cache (I guess this is the file name - cannot check now) in the FCE Documents folder. FCE will rebuild all thumbnails at next restart.
    Probably there is a better way, but this worked.
    Piero

  • Still Images suddenly have Media Offline icon

    Asking this on behalf of a friend who just encountered it and is with a client at the moment...
    In his timeline, everything was working fine, cutting in some footage, throw in a still image section, add more footage, all good. He then went back to review his timeline and a section of his timeline had the red "Media Offline" icon on all the footage involved. This section consists of about 15 still images (JPG files) around 10 seconds in length. Oddly enough, when he brought the playhead over this section, it still played fine, as in the proper still image was showing on screen. Even if he made modifications, he was able to render and again, the still images would play the way he intended. We tried making FCP take the footage offline, and then doing a reconnect: still had the offline icon. We restarted, still had the offline icon. All the items in his browser have the "picture" icon rather than the "offline" icon (box with red strike). We dragged the physical JPG file from Finder into the Browser window, and then placed it on the timeline: still had Offline icon.
    Normally not a 'huge' issue, only a cosmetic one. Except that it's happening right in front of a big client who's always worked with Avids before. Ideally we'd like her Final Cut experience to be a wonderful one and I can tell that this cosmetic error isn't convicing her to switch. Anybody have any idea what's going on?
    To sum it up: The pictures are all behaving normally, can be modified, animated, etc... The ONLY issue is that in the timeline, they have the "media offline" icon rather than a picture of it's first frame.

    Don't worry its just the thumbnail that's offline. Its not even really necessary to fix but if he really needs to he can just shut down FCP. Go to wherever he has his scratch disc set up. (You know where you tell FCP to save renders, auto saves, and so forth). Just drop the folder named Thumbnail Cache into the trash. The next time you open your project it will automatically create a new folder and files and you should be good to go.

  • Media Offline including title

    Hi, coming back to PR Pro CS6 after a month I found some media offline(mts) in one of my projects, and the titles flagged as media offline in another.
    In the first one the clips thumbnails are now showing a grey question mark, and don't display any information when I click them. The source is still there and available though.
    About the  "offline" titles, the thumbnails are there, they show as well on the timeline but when I put the cursor on them, I get the red screen on the program monitor.
    These projects are not importants so no big deal, but what if they were? Help please. Thanks.

    Try this.
    1. Open a new, empty PP project.
    2. Go to Edit>Preferences>Media...
    3. Take note of where the Media Cache files are stored on your hard drive.
    4. Below that, Clean the Media Cache Database.
    5. Close down PP.  Use Explorer or Finder to navigate to the location you noted from step 3 and delete those files.
    6. Restart PP and let the Cache rebuild itself.

  • Media offline urgency

    Had some photo jpegs go offline in a 7min project due today this afternoon. Never had this problem as a prosumer level editor, I reconnected as the manual says, but that red MEDIA OFFLINE screen remains in canvas even though I redid the clip.
    Any suggestions greatly appreciated.

    wherever you designated your FCP documents there is also a folder called Thumbnail Cache files. With FCP closed delete those files... new ones will be generated when you relaunch.
    N

  • I'm trying to import a sequence into premiere pro and suddenly a few sections are 'media offline'

    I'm trying to import a previous premiere pro sequence into premiere pro and suddenly a few sections are 'media offline' (it has always worked up until now).  I would be able to relink the clips but the offending ones aren't showing up in the project's clip bin. To make things worse I can't drag and drop the corresponding clips from my finder into the clips bin and then 'replace clip with' in the timeline, as the clips in the project have been renamed, and are synced up to audio (this is a 90 minute feature film).
    Can anyone help??!!

    Right click on the offline clips and select Reveal in Project.  This will call up the bin they're in, where you'll be able to relink.

Maybe you are looking for