Media on Demand error message

I am trying to use Media on Demand to return books. I keep getting an error message: E_ADEPT_REQUEST_EXPIRED.
What do I do?

tori_and_devon wrote:
Everything else is working fine. As of two days ago I was using on demand just fine. Now I get this error message and it closes. Becoming very frustrating as I've had so much trouble with Comcast already!
Does anybody have this same problem? Solution?
Apologies for the issue and the experience that you described above. I have asked a colleague to review your account and reach out to you so that we can get any underlying issues identified and resolved.
Thanks for your patience.

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jderks wrote:
When I try the On Demand for movies or series I get a Error message "Unable to Tune to channel TPT2-2 at this time" and return me to what I was watching. I get this same message no matter what I select for on demand search. Whats up? I'm new to the X1 platform.
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