'Media pending' MP4 not opening in PP6

So i've just got a new Camera (canon Vixia HF G30) and im trying to import the clips..  MP4 -  35 Mbps 60p and also tried 28 mbps 30p.
Now is i drag it straight off the SD card in to PP6 it works fine...  but if i copy it my laptop first or an external drive it doesn't work and says 'MEDIA PENDING'  What am i doing wrong?
I've tried copying the whole file!  ...doesn't m ake a difference!
Anyone got any ideas?

First off, thank you for posting this thread!
You got me wondering when you mentioned the files played directly off your SD card in CS6. Unfortunately I had already deleted the entire shoot off of both SD cards after copying them to an 8TB Thunderbolt drive. I'm using CS6 as well, and the Vixia HF G30 at 28mb 30P. I prefer the MP4's for exactly the same reason as you and was beginning to get more than a little perturbed by the seemingly meaningless "Media Pending" that appeared on my screen. I'm delighted to report that the MP4 files are now working as I expected they should in the first place.
I copied the files from the 8TB to the internal digital drive of my Mac, and THEN when I drag them to the timeline they thankfully appeared as viewable footage. Next I copied them to an external 4TB Firewire 800 drive and, lo and behold, they STILL worked. Finally I put them back on the original Thunderbolt external drive and they load and play as they should.
Apparently copying the MP4's files from the SD card to a local drive loses some relevant file information, but copying it a second seemed to flag the MP4 files correctly so that CS6 could view them. I'm only hoping this work-around works for you too!

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    Path:            /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/MacOS/Adobe Media Encoder CC
    Identifier:      com.adobe.ame.application
    Version:         7.2.0.43 (7.2.0)
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [170]
    Responsible:     Adobe Media Encoder CC [1657]
    User ID:         501
    Date/Time:       2014-02-06 13:08:40.171 -0600
    OS Version:      Mac OS X 10.9.1 (13B3116)
    Report Version:  11
    Anonymous UUID:  E5A27637-9161-1956-1812-49722D9E0BB1
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    0   libsystem_kernel.dylib                  0x00007fff8e15d866 __pthread_kill + 10
    1   libsystem_pthread.dylib                 0x00007fff8f18935c pthread_kill + 92
    2   libsystem_c.dylib                       0x00007fff8847fbba abort + 125
    3   libc++abi.dylib                         0x00007fff8e1f5141 abort_message + 257
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    8   com.adobe.dvacore.framework             0x000000010022814d dvacore::filesupport::DirHelper::Create() + 813
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    13  com.adobe.exo.framework                 0x000000010513e77a exo::app::AppBase::Initialize(exo::app::AppInitArgs&) + 1066
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    0   libsystem_kernel.dylib                  0x00007fff8e15e662 kevent64 + 10
    1   libdispatch.dylib                       0x00007fff8818d43d _dispatch_mgr_invoke + 239
    2   libdispatch.dylib                       0x00007fff8818d152 _dispatch_mgr_thread + 52
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    0   com.apple.CoreFoundation                0x00007fff92bb0fb4 __CFStringHash + 260
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    6   libsystem_pthread.dylib                 0x00007fff8f188899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x00007fff8f18872a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x00007fff8f18cfc9 thread_start + 13
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    0   libsystem_kernel.dylib                  0x00007fff8e15d716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff8f18ac3b _pthread_cond_wait + 727
    2   com.apple.CoreServices.CarbonCore          0x00007fff8c5d0a50 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore          0x00007fff8c5d0c4f TSWaitOnConditionTimedRelative + 172
    4   com.apple.CoreServices.CarbonCore          0x00007fff8c5a138d MPWaitOnQueue + 192
    5   com.adobe.dvacore.framework             0x00000001002721cc dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
    6   com.adobe.dvacore.framework             0x00000001002701b0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
    7   com.adobe.dvacore.framework             0x000000010026234c boost::function0<void>::operator()() const + 28
    8   com.adobe.dvacore.framework             0x000000010026d133 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
    9   com.adobe.boost_threads.framework          0x000000010017f8ae thread_proxy + 158
    10  libsystem_pthread.dylib                 0x00007fff8f188899 _pthread_body + 138
    11  libsystem_pthread.dylib                 0x00007fff8f18872a _pthread_start + 137
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    1   libsystem_pthread.dylib                 0x00007fff8f18ac3b _pthread_cond_wait + 727
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    3   com.apple.CoreServices.CarbonCore          0x00007fff8c5d0c4f TSWaitOnConditionTimedRelative + 172
    4   com.apple.CoreServices.CarbonCore          0x00007fff8c5a138d MPWaitOnQueue + 192
    5   com.adobe.dvacore.framework             0x00000001002721cc dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
    6   com.adobe.dvacore.framework             0x00000001002701b0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
    7   com.adobe.dvacore.framework             0x000000010026234c boost::function0<void>::operator()() const + 28
    8   com.adobe.dvacore.framework             0x000000010026d133 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
    9   com.adobe.boost_threads.framework          0x000000010017f8ae thread_proxy + 158
    10  libsystem_pthread.dylib                 0x00007fff8f188899 _pthread_body + 138
    11  libsystem_pthread.dylib                 0x00007fff8f18872a _pthread_start + 137
    12  libsystem_pthread.dylib                 0x00007fff8f18cfc9 thread_start + 13
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    1   libsystem_pthread.dylib                 0x00007fff8f18ac3b _pthread_cond_wait + 727
    2   com.apple.CoreServices.CarbonCore          0x00007fff8c5d0a50 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore          0x00007fff8c5d0c4f TSWaitOnConditionTimedRelative + 172
    4   com.apple.CoreServices.CarbonCore          0x00007fff8c5a138d MPWaitOnQueue + 192
    5   com.adobe.dvacore.framework             0x00000001002721cc dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
    6   com.adobe.dvacore.framework             0x00000001002701b0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
    7   com.adobe.dvacore.framework             0x000000010026234c boost::function0<void>::operator()() const + 28
    8   com.adobe.dvacore.framework             0x000000010026d133 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
    9   com.adobe.boost_threads.framework          0x000000010017f8ae thread_proxy + 158
    10  libsystem_pthread.dylib                 0x00007fff8f188899 _pthread_body + 138
    11  libsystem_pthread.dylib                 0x00007fff8f18872a _pthread_start + 137
    12  libsystem_pthread.dylib                 0x00007fff8f18cfc9 thread_start + 13
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    0   libsystem_kernel.dylib                  0x00007fff8e15da3a __semwait_signal + 10
    1   libsystem_c.dylib                       0x00007fff8849ee60 nanosleep + 200
    2   com.adobe.ScriptLayer.framework          0x0000000105944048 ScObjects::Thread::wait(unsigned int) + 56
    3   com.adobe.ScriptLayer.framework          0x000000010593153e ScObjects::BridgeTalkThread::run() + 174
    4   com.adobe.ScriptLayer.framework          0x0000000105943c05 ScObjects::Thread::go(void*) + 165
    5   libsystem_pthread.dylib                 0x00007fff8f188899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff8f18872a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff8f18cfc9 thread_start + 13
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      rdi: 0x0000000000000707  rsi: 0x0000000000000006  rbp: 0x00007fff5fbfe330  rsp: 0x00007fff5fbfe308
       r8: 0x0000000000000000   r9: 0x00007fff884a7900  r10: 0x0000000008000000  r11: 0x0000000000000206
      r12: 0x00007fff5fbfe490  r13: 0x0000610000302c38  r14: 0x0000000000000006  r15: 0x00007fff5fbfe370
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    Error Code:      0x02000148
    Trap Number:     133
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           0x100000000 -        0x100098ff7 +com.adobe.ame.application (7.2.0.43 - 7.2.0) <C9120C47-E92C-3616-AB74-1472FD1C081E> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/MacOS/Adobe Media Encoder CC
           0x100156000 -        0x100158fff +com.adobe.boost_system.framework (7.2.0 - 7.2.0.43) <16438917-8531-34A1-9957-839A4DE04273> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
           0x100161000 -        0x100167ff7 +com.adobe.boost_date_time.framework (7.2.0 - 7.2.0.43) <8BB710F0-B90E-3B5A-A6A5-DF1341D2D906> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
           0x10017e000 -        0x10018bff7 +com.adobe.boost_threads.framework (7.2.0 - 7.2.0.43) <0092E80A-089A-37C0-B533-89103D2063F0> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
           0x1001a9000 -        0x10040cff7 +com.adobe.dvacore.framework (7.2.0 - 7.2.0.43) <082F0C8F-DF14-38EC-B710-25C02AFEA6DB> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
           0x100634000 -        0x100662fff +com.adobe.dvamediatypes.framework (7.2.0 - 7.2.0.43) <DE2753AB-4D4D-38CB-8213-993FC6BFEF07> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvamediatypes.framework/Versions/A/dvamediatypes
           0x100694000 -        0x100753ff7 +com.adobe.dvaaudiofilterhost.framework (7.2.0 - 7.2.0.43) <27DE45CA-770A-3DEE-A13E-77CB6146FC90> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvaaudiofilterhost.framework/Versions/A/dvaaudiofilterhost
           0x10083d000 -        0x100841fff +com.adobe.PRM.framework (7.2.0 - 7.2.0.43) <6B75E375-ADC1-3DC3-AF09-7864D1AD763A> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/PRM.framework/Versions/A/PRM
           0x10084f000 -        0x10089bfff +com.adobe.ASLFoundation.framework (7.2.0 - 7.2.0.43) <3838CF82-D899-3E99-846D-41B141538C74> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/ASLFoundation.framework/Versions/A/ASLFoundation
           0x100904000 -        0x100914fff +com.adobe.ASLMessaging.framework (7.2.0 - 7.2.0.43) <F1601247-AED5-3E0F-B6DA-E681BD63B39C> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/ASLMessaging.framework/Versions/A/ASLMessaging
           0x100930000 -        0x100933fff +com.adobe.Memory.framework (7.2.0 - 7.2.0.43) <92C01480-8442-3783-B9EA-A21D76C32F43> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/Memory.framework/Versions/A/Memory
           0x10093c000 -        0x10094cff7 +com.adobe.ASLUnitTesting.framework (7.2.0 - 7.2.0.43) <01BD8602-DCD6-3DC3-8797-DBC284342BC8> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/ASLUnitTesting.framework/Versions/A/ASLUnitTesting
           0x10096a000 -        0x1009ceff7 +com.adobe.dvatransport.framework (7.2.0 - 7.2.0.43) <BED0465F-9C4F-3A57-B2D8-FBFBE9588FB6> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvatransport.framework/Versions/A/dvatransport
           0x100a62000 -        0x100a8ffff +com.adobe.dvamarshal.framework (7.2.0 - 7.2.0.43) <57CCB614-9ED9-3177-A02E-3A7C8C096566> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvamarshal.framework/Versions/A/dvamarshal
           0x100ad8000 -        0x100ce9fff +com.adobe.dynamiclink.framework (7.2.0 - 7.2.0.43) <025D5342-A9E9-3A93-AA9C-22DFD6D1323C> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dynamiclink.framework/Versions/A/dynamiclink
           0x100f31000 -        0x100fb6ff7 +com.adobe.MediaFoundation.framework (7.2.0 - 7.2.0.43) <F6981E5C-C61A-3A84-BE18-4EEDB564C387> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/MediaFoundation.framework/Versions/A/MediaFoundation
           0x101068000 -        0x1010fafff +com.adobe.AudioRenderer.framework (7.2.0 - 7.2.0.43) <24D15791-1C8A-31D1-8FBB-85A9BDA73D52> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/AudioRenderer.framework/Versions/A/AudioRenderer
           0x1011c0000 -        0x1012c2fff +com.adobe.dvacaptioning.framework (7.2.0 - 7.2.0.43) <4DAEE98D-920B-3AC9-943E-4C57D06F16FE> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvacaptioning.framework/Versions/A/dvacaptioning
           0x1013a2000 -        0x1013feff7 +com.adobe.dvatemporalxmp.framework (7.2.0 - 7.2.0.43) <A5FDEA98-C932-3A8A-AE7A-607316BCD496> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvatemporalxmp.framework/Versions/A/dvatemporalxmp
           0x101435000 -        0x101441fff +com.adobe.boost_signals.framework (7.2.0 - 7.2.0.43) <2349850A-D940-3390-B4E1-807690B2D89C> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
           0x10145c000 -        0x1014c9ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.5 -c 21 - 79.155241) <107DE42D-16B1-3DBF-88A2-1E017BA733D4> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
           0x1014fc000 -        0x101609fff +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.6 -f 84 - 79.155241) <D4D421C1-082E-3081-B92B-2005D4C9FE6F> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
           0x1016ba000 -        0x101748ff7 +com.adobe.dvametadata.framework (7.2.0 - 7.2.0.43) <617EA60D-6015-3ECD-AADA-11233CCEC4B0> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvametadata.framework/Versions/A/dvametadata
           0x101803000 -        0x1025ddff7 +com.adobe.Backend.framework (7.2.0 - 7.2.0.43) <A747F74A-43FE-34DF-BE00-A45EE2AA7C1F> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/Backend.framework/Versions/A/Backend
           0x1032d4000 -        0x103311fff +com.adobe.MLFoundation.framework (7.2.0 - 7.2.0.43) <8FC13FF3-ED59-3544-9E14-09A6F337797E> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/MLFoundation.framework/Versions/A/MLFoundation
           0x103376000 -        0x10346ffef +com.adobe.ImageRenderer.framework (7.2.0 - 7.2.0.43) <ED9FA206-16B6-38D0-8E96-F7E0C77E8CBB> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/ImageRenderer.framework/Versions/A/ImageRenderer
           0x1035bf000 -        0x10363bfff +com.adobe.VideoFrame.framework (7.2.0 - 7.2.0.43) <E81E3A73-2BD1-3FE4-B641-55824D488A33> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/VideoFrame.framework/Versions/A/VideoFrame
           0x1036b7000 -        0x1036f2fff +com.adobe.PluginSupport.framework (7.2.0 - 7.2.0.43) <E1FBFB8E-6F57-39A6-AB69-8FB9DD110374> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/PluginSupport.framework/Versions/A/PluginSupport
           0x10373b000 -        0x103765ff7 +com.adobe.SweetPeaSupport.framework (7.2.0 - 7.2.0.43) <E740FB67-66E5-3A4D-AE08-C8824BD3FA71> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/SweetPeaSupport.framework/Versions/A/SweetPeaSupport
           0x1037a6000 -        0x1038bdfff +com.adobe.VideoRenderer.framework (7.2.0 - 7.2.0.43) <8DB837B0-FFF4-3676-A08C-1FF6597EE91E> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/VideoRenderer.framework/Versions/A/VideoRenderer
           0x1039fc000 -        0x103a47fff +com.adobe.AudioSupport.framework (7.2.0 - 7.2.0.43) <25DF634D-F927-313C-B3C6-8F949237DD86> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/AudioSupport.framework/Versions/A/AudioSupport
           0x103a9e000 -        0x103aa2ff7 +com.adobe.MediaUtils.framework (7.2.0 - 7.2.0.43) <4B8C0A48-AEF8-31C6-A1E9-1EBD9354F32B> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/MediaUtils.framework/Versions/A/MediaUtils
           0x103aac000 -        0x103c41ff7 +com.adobe.ImporterHost.framework (7.2.0 - 7.2.0.43) <785F98EB-9554-3EFC-990F-862AD7D0511D> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/ImporterHost.framework/Versions/A/ImporterHost
           0x103ded000 -        0x103edafff +com.adobe.VideoFilterHost.framework (7.2.0 - 7.2.0.43) <0B625F82-BA67-38EB-9179-455CD1D63534> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/VideoFilterHost.framework/Versions/A/VideoFilterHost
           0x103fce000 -        0x104039fff +com.adobe.TimeWarpFilter.framework (7.2.0 - 7.2.0.43) <054A97F5-4F5D-336B-ABC9-375E11D5410B> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/TimeWarpFilter.framework/Versions/A/TimeWarpFilter
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           0x104b53000 -        0x104c14ff7 +com.adobe.dvaeve.framework (7.2.0 - 7.2.0.43) <BB3AA75E-E4C4-34BC-8371-8A4D46578CFE> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvaeve.framework/Versions/A/dvaeve
           0x104d65000 -        0x104db6fff +com.adobe.MediaCoreUI.framework (7.2.0 - 7.2.0.43) <AB9644CA-15E8-373D-82A5-54CB18746DCE> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/MediaCoreUI.framework/Versions/A/MediaCoreUI
           0x104e1e000 -        0x104f0efff +com.adobe.amtlib (7.0.0.249 - 7.0.0.249) <6F8D3622-9321-3947-9DD9-E8C54085F205> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
           0x104f21000 -        0x104f3dff7 +com.adobe.AMEAppFoundation.framework (7.2.0 - 7.2.0.43) <28727C4E-7965-3483-B53F-89051CE92982> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/AMEAppFoundation.framework/Versions/A/AMEAppFoundation
           0x104f70000 -        0x10502cff7 +com.adobe.dvaworkspace.framework (7.2.0 - 7.2.0.43) <D4F4A256-8262-33ED-85E1-AB97280525DD> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
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           0x106e5c000 -        0x106e96ff7 +com.adobe.AudioFilterHost.framework (7.2.0 - 7.2.0.43) <0359DF69-240D-393F-BDC0-73C7C0AB0510> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/AudioFilterHost.framework/Versions/A/AudioFilterHost
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           0x108d91000 -        0x108d99fff +com.adobe.dvacaptioningui.framework (7.2.0 - 7.2.0.43) <7B9F5877-13A9-3CA8-8A05-27C6460D5D1C> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/dvacaptioningui.framework/Versions/A/dvacaptioningui
           0x108da8000 -        0x108db6fff +com.adobe.boost_filesystem.framework (7.2.0 - 7.2.0.43) <192F5F84-4313-313C-9199-8B17AE487C66> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesystem
           0x108dca000 -        0x108df7fff +com.adobe.amefoundation.framework (7.2.0 - 7.2.0.43) <66992B06-8A11-39C7-B1B4-1BECD60DC044> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/amefoundation.framework/Versions/A/amefoundation
           0x108e3a000 -        0x108e68fff +com.adobe.ameproperties.framework (7.2.0 - 7.2.0.43) <B03D5C90-96E9-3650-B73C-D292B4813DA6> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/ameproperties.framework/Versions/A/ameproperties
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           0x108f8c000 -        0x108f8efff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
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           0x10f17d000 -        0x10f18bff7 +com.adobe.PremiereFiltersMetaPlugin.framework (7.2.0 - 7.2.0.43) <AEF35CD7-7FA4-3961-BE5F-B86326ED5853> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Plug-ins/Common/PremiereFiltersMetaPlugin.prmp/Contents/MacOS/PremiereFil tersMetaPlugin
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        0x7fff8a479000 -     0x7fff8a47aff7  libsystem_sandbox.dylib (278.10) <273400C7-F4E2-393C-BC9A-9042490ACED0> /usr/lib/system/libsystem_sandbox.dylib
        0x7fff8a47b000 -     0x7fff8a47fff7  libcache.dylib (62) <8C1EFC4F-3F51-3DE9-A973-360B461F3D65> /usr/lib/system/libcache.dylib
        0x7fff8a480000 -     0x7fff8a483ffc  com.apple.IOSurface (91 - 91) <812F4D48-6FD4-3DCB-8691-B077EBF981D7> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
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    Well, I absolutely DID make sure that the permissions were set to Read and Write for the Adobe folder in the Preferences folder of the Library. 
    I did this on a system level.  On a whim I changed the sharing & permissions for staff and everyone. At this point I am sure you can guess that it worked after.  AME launched just fine and I was able to quickly import and export into AME stand alone, as well as have it launch from Premiere and export from there.  Thanks to Dima Tikhonov for making me go back and take another look at that.
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  • Media Encoder will not open in windows 7

    I had a lot of problems with Premiere Pro CS4 after I loaded it on my new system with Windows 7.
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    I'm using Windows 7 with the lastest updates and my computer has all the latest drivers.
    Today I have  been trying to save a AVI file to disk using Media Encoder. When I export the timeline to create a AVI I get:
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      Problem Event Name:  APPCRASH
      Application Name:        Adobe Media Encoder.exe
      Application Version:    4.2.0.0
      Application Timestamp:            4af13937
      Fault Module Name:    WatchFolder.dll
      Fault Module Version: 0.0.0.0
      Fault Module Timestamp:         4af1344e
      Exception Code:            c0000005
      Exception Offset:          00011f03
      OS Version:      6.1.7600.2.0.0.256.48
      Locale ID:         4105
      Additional Information 1:         0a9e
      Additional Information 2:         0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:         0a9e
      Additional Information 4:         0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
    Please, I need help resolving this problem.
    Thank you for any help anybody are able to provide.

    What other programs/Processes do you have running? With memory address errors, one of the first places to check is whether you have some Process, that might be reporting its memory addresses to the OS incorrectly, or is telling the OS that it has released addresses, when it has not. MSCONFIG, or Task Manager>Processes can tell you, as can ProcessExplorer. Not sure where these utilities might reside in Win7, or if their names might have changed.
    Now, with that WatchFolder.dll, it could be that it has also become corrupted. If that is the case, then perhaps a Repair Install will fix/replace it. I do not have CS4, hence this question: is that a .dll from AME? Others will know this off the top of their heads, but I do not. Thanks.
    Good luck,
    hunt

  • I installed PP6 on my Lenovo Laptap with Win8.1. Worked fine. Turned off computer. Turned back on. Can not open ANY PP6 program.  No Adobe app shows as a listed program to uninstall.  However, Adobe PP6 files shows in directory search.  How do I fix?

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    Thanks Michael. Apologies for the slow reply I was away for a bit (holiday blitz at work and visiting family madness etc.etc.) back now, I set both options you requested to "never " and retried the CMS software with no change. 
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    It seems to want the original versions of a few Dynamic Link Libraries and if I could somehow give it those while not breaking Win7 it should theoretically work seeing as it no longer errors with ole32.dll. 
    ntdll.dll however seems necessary for Win7 to boot.
    So what I am wondering now is:
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  • Ever since IOS 7, several of my media apps will not open.

    Ipad 3...(iTunes, Music, Videos, Amazon Cloud Player, etc.). If I attempt to open them, I get a white screen for a few seconds and then back to the home screen.
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    If you are backing up to icloud, try using itunes to do a backup to itunes.  Then restore using itunes.

  • Saved .mov file will not open on a Windows 7 version of Quicktime or WMplayer or Nero  why not?

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    FCPX starts up, some bundles will open but not load media, others will not open at all, just spinning beach ball, have to force quit! Anyone else seeing this? I'm running latest of everything. Thank goodness I did a SuperDuper backup last night so I can use my clone.

    FCPX starts up, some bundles will open but not load media, others will not open at all, just spinning beach ball, have to force quit! Anyone else seeing this? I'm running latest of everything. Thank goodness I did a SuperDuper backup last night so I can use my clone.

  • When using safari, media such as mp4, as a web mail attachment (yahoo) is not opening in QuickTime .  File association is broken. Does any1 have a solution?

    When using safari, media such as mp4, as a web mail attachment (yahoo) is not opening in QuickTime .  File association is broken.
    If I use the mail application the attachment opens and I see the QuickTime logo on the attachment.
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    Thanks .

    There's two ways you can deploy your aspx (layout) files. One is deploy in _Layouts folder (which basically copy the file in (c:\program files\common files\microsoft shared\web server extensions\15\template\layouts). To copy file in that place, you don't
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    Sohel Rana
    http://ranaictiu-technicalblog.blogspot.com

  • DynamicLink Media Server is not available. I can't open any video file in Photoshop CC and when it does, Photoshop freezers and I can't do anything else. I'm using OS X 10.9.4-3.1 GHz Intel-16 GB DDR3. Any help please?

    DynamicLink Media Server is not available. I can't open any video file in Photoshop CC and when it does, Photoshop freezers and I can't do anything else. I'm using OS X 10.9.4-3.1 GHz Intel-16 GB DDR3. Any help please?

    Indicas que no puedes abrir ningun archivo de video, se supone que has probado varios formatos, mp4, mov,..
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    En el menú de Ayuda>Actualizaciones, cual es el resultado, dice que esta al día?
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    Prueba a cerrar todo, espera media minuto y abre Photoshop a ver que ocurre.
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  • Premiere Pro CC freezes after opening project. "Media Pending"

    So I'm editing a music video I filmed with a Canon 60D, 1080p 23.976 fps, and i was chopping and layering clips that had not yet been rendered for the colour correction done on them, which was a slow process. (I have a mid 2010 mac book pro with an upgrade to SSD's and 8GB of ram, 2.4GHz Intel Core i5, and NVIDIA GeForce GT 330M 256MB, running os 10.9.2).
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    Hi Reinhard,
    Reinhard Kungel wrote:
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    You also might try the following:
    Sign out from Creative Cloud, restart Premiere Pro, then sign in
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    Trash preferences
    Delete media cache
    Delete preview files
    Remove plug-ins
    If you have AMD GPUs, make sure CUDA is not installed
    Repair permissions
    In Sequence Settings > Video Previews, change the codec to one that matches your footage
    Disconnect any third party hardware
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    Report back if anything here worked for you.
    Thanks,
    Kevin

  • HT3775 why can i not open the file format MPEG_4(mp4) on my mac with Quick player?

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  • Opening all projects freezes Premiere with Media Pending

    Hi there,
    I've run into a problem with Premiere Pro CS6.  Last week, I experienced a crash while working on a project, and ever since then I have been completely unable to open ANY of my saved projects.
    Whenever I now try to open any saved project - regardless of whether it contains any footage or not - Premiere immediately freezes unrecoverably.  The same thing happens with newly created projects.    If the project contains video footage, the 'Media Pending' preview shows on the frozen page - if there is NO video footage in the project (which would be rare, obviously), then it just freezes without the Media Pending message.
    I can, however, open a previously saved project by opening Premiere, creating a NEW project and importing an old project or sequence into it.  Using this method I am able to encode one video at a time.  I can not use Adobe Media Encoder to queue up video sequences for encoding - Adobe Media Encoder also crashes (freezes) whenever I attempt to start the encoding queue.
    Steps attempted to resolve this issue (all unsuccessful);
    Uninstalled the Adobe Master Collection CS6 completely, followed by a reinstallation.  No change.
    Uninstalled every Adobe application on the computer, then deleted every remaining Adobe directory I could find - including those contained in Program Files, Program Files (x86) and in my user profile directory.  Also emptied my Media Cache folders.  I also then ran the Adobe Creative Cloud Cleaner Tool and removed everything it would allow me to from CS6 and below.  Followed by a reinstallation.  No change.
    Both of the above installing back without any patches (Premiere CS6.0.0) and with patches (Premiere CS6.0.5).  No change.
    Emptied the 'Temp' folder for my user profile.  No change.
    The one slightly useful thing that I have found is that if I create a new user account in Windows and open Premiere from there, everything seems to be fine - so the issue would seem to be related to my Windows user account ... I just don't know how to fix it.
    I do not want to simply eraze my current user account because it would take me ages to restore all of my preferences, applications and whatnot to their correct configuration - and there's no guarantee that the same thing wouldn't occur again (especially given that I've seem similar reports from other people, so it's not an isolated incident).
    Other than Premiere and Media Encoder, I'm not aware of any other Adobe application suffering from a problem.
    I'm running Windows 7 Pro, SP1, incidentally.  Thanks in advance for any help or insight anyone can provide.
    Crash details, for what it's worth:
    Description:
      A problem caused this program to stop interacting with Windows.
    Problem signature:
      Problem Event Name:    AppHangB1
      Application Name:    Adobe Premiere Pro.exe
      Application Version:    6.0.5.0
      Application Timestamp:    5211d7f5
      Hang Signature:    23a7
      Hang Type:    0
      OS Version:    6.1.7601.2.1.0.256.48
      Locale ID:    2057
      Additional Hang Signature 1:    23a73802a238152cdf9b7274c7d644c6
      Additional Hang Signature 2:    d9ce
      Additional Hang Signature 3:    d9cef6fa29ffb9c7a521dae6910c7825
      Additional Hang Signature 4:    23a7
      Additional Hang Signature 5:    23a73802a238152cdf9b7274c7d644c6
      Additional Hang Signature 6:    d9ce
      Additional Hang Signature 7:    d9cef6fa29ffb9c7a521dae6910c7825
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

    The user profile may well be damaged, but it's pretty difficult to Google user profile faults when the only applications displaying any symptoms whatsoever are Premiere and Media Encoder.  Add to this the fact that there are numerous other reports of the same thing having happened to other Premiere users for a range of reasons (including font conflicts and external or virtual drives).  Also, the issue materialised not at an undetermined time - but precisely when Premiere suffered a crash, in use.  It would be irrational to rule out the possibility that something external to Premiere could have caused the crash, but whatever has been damaged would seem to be directly related to a resource that Premiere was using at the time.  Identifying that specific resource would be invaluable.
    Anyway, this is all pretty moot now - I'm in the process of setting up a new profile.  I'll just have to hope that it won't occur again.  I would like to have spent some time trying to identify exactly which aspect of the profile was affected, but sadly time is an issue.
    If anyone else is experiencing similar symptoms and stumbles upon this thread, they might want to look at this: http://forums.adobe.com/message/4323738.  It didn't help me, but maybe it'll be of use to someone else.
    Also worth considering is the possibility that external drives, virtual drives or virtual file systems have also been reported as causing these symptoms (for example, I'd used a Linux file system integrator/emulator some months ago - not that this had coincided in any way with these issues for me).
    Thanks for taking the time to respond, Jim.

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