Media Player Bookmark/User Feedback from Device

Media Player Bookmark
I like to listen to audio books.  We all realise that the mobile devices experience some severe slow down when multiple applications are running, especially the memory intensive multimedia apps.  Anyway, I think that it would be cool if there were some kind of "digital bookmark/restore point".  Right now, if i want to save where i've left off, I either have to leave the application running or make a note with the track/time that i've stopped listening.  If there were a prompt when you are exitting audio or video playing apps that asked if you would like to create a restore point that you can start back from or reference later, I think that would be great!  Just a request from an audio bookworm nerd.
User Feedback from Device
I think that the lack of ability to send immediate feedback or suggestions when they occur to users will ultimately make a huge difference between the BB product and its competition.  It took me about an hour before I gave up, about two months ago, when I was experiencing a perceived software issue, of trying to find a way to either directly access a forum from my device or go online with the device to BB forums only to find that they weren't very compatible with mobile device users.  Doesn't make much sense to me that you'd have a hard time accessing a companies web site that's in the mobile communication business from their own device.  Today, I spent about another hour signing up to every BB feedback panel, survey this, forum that to try and make a suggestion.  It's too hard!  I am dedicated to using the BB service until there is something more effective... user feedback is what will make the difference.
It seems like there should be a way to install a direct feed app, preloaded on every device with a little 180/240 character box.  Not too much to be had to manage, not too little to where people can't get their point across.
I'm sure it's been thought about before, but I'm left wondering why it's not there.?.
Thank you to anyone with ideas or suggestions...especially if it helps me with my books!

Regarding long mp3 bookmarks. (my experience with 9780).
I had the requirement that when playing long MP3s (audiobook/podcast) I don't loose my place within the MP3. I am able to update the list of MP3s without loosing my place in the currently playing one. I don't loose my place when connecting the BB to a PC with the USB cable and using USB synch to copy files to the SDCard.
All of these are accomplished by playing MP3s via File Manager/Play Folder feature.
If you use play lists or other methods directly through the BB media player, you will loose your place as soon as you switch off the BB, escape the player, or connect the USB cable.
If instead you use the file browser to go to the folder with the MP3s you wish to play (I have all my podcasts in one folder that I update manually) and select "Play Folder" from the context menu, the media player will open.
If you escape the media player that is opened as per above, the last point in the played MP3 is remembered. This even survives any synchronization I do to the folder via USB or a soft power reset (ALT CAPS DEL). It remembers the spot in multiple MP3s to boot.
This is a great handy feature. I'm glad it works with the 9780/OS6.

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