Media Player Won't Open

>>The Problem: Windows Media Player does not respond when I click on the icon (doesn't open)
>>Relevant Info: No disc inserted will run automatically. I must open "My Computer," select the drive, open the folder, and click "Auto Run." But, they do work, except for DVDs.
- I called for technical support (different problem) 12 - 18 months ago (Microsoft, I think?), and after $100, a few hours on the phone, and a blur of windows, check boxes, and
settings changes, my problem was solved.  Although I did notice this issue soon after that, I'm not satisfied that this is the path to the root cause (I have been known to explore
and monkey with things I shouldn't).
>>T/S Attempts: Reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . No Help
Tech site suggestion to delete two specific dll. files (don't remember) No noticeable whatsoever system wide)
                                  - I think this had something to do with blaming DirectX
(? been a while)
- "Fix It" . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . ."Troubleshooter Invalid"
- I always allow the updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Still need a solution
- Turned WMP off/rebooted, then turned WMP on/ rebooted (Programs & Features). . . Boooo!
- Tried to restore/use backup . . . . . . . "You wanted the newer version, you got it. Live with it!"
                         - I paraphrased that last bit. My wife was the inspiration. For clarity, it said it
                             couldn't install a version older than the one I have.

Hi,
Can you open it by the way below: Go to the folder: C:\Program Files\Windows Media Player, find the wmplayer.exe file and double click on it .
Did you try to disable Windows Media Player and Windows Media Center in Programs and Feartures, and then you may re-enable it.
Turn Windows features on or off:
http://windows.microsoft.com/en-US/windows7/Turn-Windows-features-on-or-off
I also would like to suggest you try SFC tool to check the issue.
Use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
http://support.microsoft.com/kb/929833/en-us
In addition, your profile may be corrupt. Create a new user account and then log on with it.
Fix a corrupted user profile
http://windows.microsoft.com/en-US/windows7/fix-a-corrupted-user-profile
If the issue persists, please check event viewer for the exact error code and cause of the issue. Refer the following Microsoft article to check in Event Viewer.
What information appears in event logs (Event Viewer)?
http://Windows.microsoft.com/en-US/Windows7/What-information-appears-in-event-logs-Event-Viewer
Hope it helps.
Regards,
Blair Deng
Blair Deng
TechNet Community Support

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