Media Service Stops Running and Cannot Restart

Question

I get "One or more services are not running" - when I try to repair the issue, it doesn't fix it.
When I go to Services, to try to restart the service, Windows Server Media Streaming Service (wssmsc), it states "Error 1069: The service did not start due to a logon failure."
When I go to "Log On" for the service, it shows "This account:  Workgroup\MediaAdmin$  Not sure what the password should be.
When I go to the "Dashboard" and try to restart the "Media", there is no option under "Settings", just "General" and "Anywhere Access".
This is on WSE 2012 (NOT R2).
Any assistance would be appreciated!
Thanks. Paul Carvajal

Answer 1

Hi Paul,
Based on your description, please refer to following operations and check if can help you.
Please open Group Policy Management and navigate to Default Domain Controller Policy, then right click it and select Edit.
When GPME appeared, please follow the path: Computer Configuration-> Policies-> Windows Settings-> Security Settings-> Local Policies-> User Rights Assignment->
Log on as a service.
Please check Define these policy settings and add the
MediaAdmin$ account to Log on as a service.
Then please restart Windows Server Media Streaming Service and monitor the restart.
If this issue still persists, please follow the path: C:\ProgramData\Microsoft\Windows Server\Logs, then view
the Dashboard log file and some other log files which be related to Media Streaming, check if you can find some more clues. (Please note: the log file is a hidden file. Please open Control Panel, select Folder Options, select View tab and check Show hidden
files, folders and drives. Then you will be able to find the log file.)
Hope this helps.
Best regards,
Justin Gu