"Media Services Are Not Available"

I'm new...trying to get my photos off of my Blackberry Curve 8520 , and put some music on my Blackberry.
I just installed the Blackberry Desktop Software. On my Blackberry, under Options -> Memory I have Mass Storage Mode Support set to On, and Auto Enable Mass Storage Mode When Connected set to Yes. I apparently have 128.6 MB available which doesn't seem like a lot, but whatever.
In the Blackberry Desktop Software, under Media Sync, the Music, Pictures and Videos tabs all tell me,
"Media Services are not available.
Media Storage is not available.
Please check that a media card is installed correctly in your Blackberry device and that mass storage mode is turned on."
Now, I never put a media card in my device and as far as I can tell there wasn't one in the box, so I'm going to assume I don't have one. Is this normal? Do I really need one in order to transfer files to my PC?

Hi
There's no media card in your device.Get one.
If still need to confirm through your device, do the following:
Go to options>memory, There you can check if media card is inserted or not.
One is application memory that you are telling is 128.6 Mb. Below that is Media Card under which you can see the total space and free space. If you are unable to find this media card and details below, then there's no media card inserted for sure.
Regards
Ankush

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Hi Gang
Am getting
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Hi there!
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Why adobe pdf file to word converter professional online is not available in India where ADOBE as a company itself has established such large offices in Bangalore etc...its ridiculous to see messages on cloud.adobe that some services are not available i

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I see you found an answer with the X-AnchorMailbox header on StackOverflow:
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I see you found an answer with the X-AnchorMailbox header on StackOverflow:
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Hi Chris,
à
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Date:       7/29/2014
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