Media Smart Photo Printing

I have a new HP and it has Media Smart. I transferred all of my photos to the new PC and they all loaded into Media Smart. I can access the pictures but when I try to print them it goes to the Fax center. I can get a pop up that says local printer but it goes right back to fax. Another window says I can close the program or go online to fix. I click go online and then everything freezes

Try installing the latest HP MediaSmart Photo software from the following weblink:​1.exe
I am an HP employee.
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    Kgro, welcome to the forum.
    Here is a guide that may help you solve your problem.  Watch the videos to see what they have to say.
    Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
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  • HP Media Smart Photo Main Program

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    This question was solved.
    View Solution.

    It does sound like the existing installation of MediaSmart Photo is corrupt, however the software only indexes images that are present on your hard drive, so uninstalling then reinstalling this product will not result in the loss of any pictures.
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    Microsoft MVP - Windows Experience

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    Recovery Manager - Windows 7
    Recovery Manager - Windows Vista
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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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    I work on behalf of HP
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    R a i n b o w 7000I work on behalf of HP
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    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
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    Message Edited by nachodv7-1245dx on 07-25-2009 10:44 AM

    I have the exact same problem.  I noticed this started after some windows update just prior to upgrading to Windows 7.  And then it got worse after the upgrade. 
    I'm having to go into the task manager and end the smartmenu.exe application just to stop the nagging volume bar across the middle of the screen and just to use the computer, but the Volume still jumps around rapidly.
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    Robert S. Rodriguez Jr.

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