Median stack on cc is greyed out, why?

I know how to use median stack and such but on my home computer its not working (grey out). I got CC and its not cracked or anything. Any fix?

Hi Martin,
Kindly try to open a New document and then check.
Thanks,
Atul Saini

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Due to the current unavailability of clairvoyants and mind-readers in the forum, we respectfully request you supply sensible, complete details.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
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Hi,
Do you mean the "POP or IMAP" bullet is grayed out?
If this is the case, please open your registry editor and check if the following registry values exist and the value data is set to 1:
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Name: DisablePOP3
If this is the case, change the value data of the two values to 0 and then test the issue again.
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Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
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AshwinVC wrote:
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Median stack on cc is greyed out, why?

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