Mediaorganizer 5 doesn't recognize Zen V/V+

I am trying to transfer to a newer computer (stil Windows XP). I downloaded the lateste Mediaorganizer 5, installed it, and plugged in the Zen V player. XP recognizes it but MediaOrganizer doesn't. On the old computer it comes up in the list. What am I doing wrong? It doesn't recognize my older Zen either. Thanks for any help.

Have you installed the Plug-in for MediaSource?

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I've 2 zen micro with he same problem.
i connect them to the USB and it doesn't charge the units. When I first connect one f them, it began charging, but a few minutes later the display turns on and freezes. After that anytime I connect the unit it freezes and the PC windows XP (SP) doesn't recognize the device. What can I do?
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If you installed the v2 firmware you have to change the version of Zen Micro Media Explorer you are using. Go to the downloads page and get the version titled Creative Zen Micro Media Explorer Web Update. But, WMP0 *should* work so this might suggest you have other problems. Try ZMME first and see if this works.

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mskatdavis wrote:
Don't know if this will help but if you are not using the usb port that came with your player the computer may charge but not? reconize the player. At least that is what is happening with mine.
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System manufacturer System Product Name
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QuickTime not available
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
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Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
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WebKit accelerated compositing is enabled.
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Intel(R) G41 Express Chipset
**** External Plug-ins Information ****
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Network Adapter Information
Adapter Name:        {D85300A1-330D-41ED-AC5A-EC032B22FBF0}
Description:            Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller - Packet Scheduler Miniport
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Subnet Mask:          255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:      Yes
DHCP Server:         192.168.1.1
Lease Obtained:     Tue Jun 12 19:48:36 2012
Lease Expires:       Wed Jun 13 07:48:36 2012
DNS Servers:         192.168.1.1
Active Connection: LAN Connection
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Online:                    Yes
Using Modem:        No
Using LAN:             Yes
Using Proxy:           No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
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The network connection timed out.
Basic connection to the store failed.
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Mediaorganizer 5 doesn't recognize Zen V/V+

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