MediaSmart DVD update for Blu-ray on Win7

An update for the HP MediaSmart DVD application to resolve problems with Blu-Ray playback after updating to Win7 is now available. The SoftPaq for this should show up on the each model's support and driver page in the next day or so - but here is a link to the direct update for SP44615 (non TouchSmart) and SP44616 (TouchSmart).
They will only install on HP consumer desktop systems that originally shipped with a drive capable of playing BD titles.
ftp://ftp.hp.com/pub/softlib/software11/COL31762/pv-78788-1/sp44615.exe for non TouchSmart PCs
ftp://ftp.hp.com/pub/softlib/software11/COL31763/pv-78791-1/sp44616.exe for TouchSmart PCs
A couple of people from the forum have reported problems with the update - but some seem to be using it OK. I've provided the feedback to the patch team - they are looking into it.
-dm (an HP employee, but the time/comments/suggestions here are my own, not my employers)
-DM (HP Retiree)
NOTE: If this helps you or solved your problem - please say thanks by clicking the white kudos star on the left.
If you think this would also help others, please mark 'Accept as Solution' to help them find it easier.

It sounds like there is an issue with the IDE storage driver and the drive - the fix may be in a different IDE driver or tweaks to what driver is used for the Blu-ray drive.
It sounds as if the fix that went into the update works - but likely have run into something different. I will feed this information back to the appropriate people....
-dm (an HP employee, but the comments/suggestions here are my own, not my employers)
-DM (HP Retiree)
NOTE: If this helps you or solved your problem - please say thanks by clicking the white kudos star on the left.
If you think this would also help others, please mark 'Accept as Solution' to help them find it easier.

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DVD Remote "skip" Function Doesn't Work for Blu-ray Projects (CS5 Encore)

     I have graduated from SD to HD and I need help.
I just finished my first HD project in CS5, burned it to a Blu-ray disk and immediately encountered a problem: the skip forward and the skip backward remote functions don’t work. (I have encountered several other problems on the way to get here but I solved those with the help of the manual and by browsing this forum ). In this project, I am doing exactly what I have done in my previous SD projects (where this function works):
In CS5 Encore, I added “Chapter Points at Intervals…”.
On the timeline Properties Panel, I kept the default selection “Operations: All Permitted” (that includes “Search for Chapter” in the “Permitted User Operations” menu).
In the “Project Preview” window, clicking on the “Next Chapter” or “Previous Chapter”, the function is executed correctly.
Still, after burning the blu-ray disk and pressing the “skip forward” or “skip backward” buttons on the Blu-ray player (Panasonic DMP-BD65) remote, the “Operation is not permitted” message appears. (This very remote button function works on all my SD projects.)
More background info: I am also using Encore Chapter Markers from the PrPro project linked with Adobe Dynamic Link, chapter marker End Actions (Jeff’s The Focal Easy Guide to Adobe Encore DVD 2.0, pp. 178-180), and Bill’s advice on using the “dip to black” transition to avoid the ~1 second gap between chapters in the Chapter Playlist that I use to play all chapters. The following observation may be unrelated: in Encore’s Monitor Panel, the “Step Forward” button with pressing the Alt key does not move the CTI to the next GOP mark. The “Step Forward” or “Step Backward” functions (without pressing the Alt key) work (moving the CTI one frame)..
At this point, I desperately need the Forum’s help.
Thanks,
     - Laci.

Up to now I worked only with standard definition projects and outputted them
to DVDs. This is my HD project. My problem is that I am a bit confused with
the proper (and simple) settings for a blu-ray project. Your
questions/comments imply that I am making a "DVD project" - but then, how
can I burn it to a BD?
Here is what I am doing, and please, let me know if/where I am making my
mistake:
1.       On the camcorder the recording format is set to "AVCHD 1080/60i
HA".
2.       In the CS5 PrPro new project:
a.       General > Capture Format: HDV
b.      New Sequence > Sequence Preset > AVCHD > "AVCHD 1080i30 (60i)".
3.       In Encore: File > Project Settings > Basic:
a.       Authoring Mode: "Blu-ray"
b.      Transcode Settings: "Codec: MPEG-2; Dimensions: 1920 x 1080; Frame
Rate: 29.97, Fields: Upper Field First, Audio Transcoding Scheme: Dolby
Digital, Maximum Audio/Video Bitrate: 15.0 Mbps"
c.       In the "Default Transcode Settings" window, the Blu-ray tab is
highlighted. (There, I could change the codec from MPEG-2 to H.264 -
according to some articles it would give slightly better quality in certain
circumstances - I don't know.)
d.      On the Encore Project Panel, right clicking on the sequences, and
choosing "Transcode Settings" from the menu, I get a window that says "DVD
Transcoding" and "Blu-ray Transcoding". In the Blu-ray Transcoding section,
I choose Codec: MPEG-2, Dimension 1920x1080, Frame Rate: 29.97, Quality
Preset: Automatic Using Project Settings.
e.       Going into the "Edit Quality Presets", I change the "Export
Settings Preset" to "1920x1080i 29.97 Maximum Quality" (from the 1280x720)
4.       Now, in the Project Panel, under the Blu-ray Transcode Settings I
see: "1920x1080i 29.97 Maximum Quality MPEG-2".
Are these the correct settings for a high quality Blu-ray project? I am
re-transcoding the project with these settings to see if I still get the bad
transitions.
Thanks for your advice,
Laci.

When Will There Be Updated Support For Blu Ray Authoring????? Good Question

Hi
What is the Hold up for Blu Ray Technology? Why is Apple dragging their feet for our great Macs to produce Blu Ray Hd authored DVDs when the windows is already ahead? I dont dont understand it, does anybody have a clue? , Ha!Ha! your secret agent news would be welcomed! Happy Editing!
Tim C.

Some rumors have been saying it will be available in the next release of Studio (FCP 6). Rumors say they are debuting this during NAB (April 16 ish). There are also rumors of FCP Extreme for about $10K per license, but I'll let you have fun thinking about that one

Encore CS3 hangs on "Come for Blue-ray stay for Flash"! Leopard 10.5.2...

I just got my new MacPro running Leopard. Installed CS3 Master Collection. I opened Premiere ok, Photoshop, etc...but when I tried Encore it just hangs on the part that says "Come for Blue-ray stay for Flash"!
I tried to make a dvd out of premiere going to encore it just had the beach ball spinning.
Thanks in advance anyone who can help.
rb.
ps:not sure if this cause an issue but I installed an LG GGW-H20L blue-ray burner(it showed up fine in system profilier as sata device in the 2nd-lower open drive bay...)

An update.
Encore would not launch with the LG GGW-H20L installed in my brand new MacPro. Once I unplugged it it launched Encore CS3. So I do not recommend this blue-ray burner in OSX Leopard.
I'm wondering if the Pioneer BDR-202 would work with MacPro, Leopard 10.5.2, Encore 3.0.2 update.
If anyone has any info please share!

HP DVD PLAY AND BLU RAY PLAYER PROBLEMS

Hi guys, just had a few problems recently with my HP dvd and blu-ray software....
I have been using the software for about the last 2 years without problems, but recently i have tried using both DVD's and Blu-Ray discs, and they do not start playing either through autoplay (inserting the disc), or hitting the play button on the player.
I have tried updating from the menu, but whenever I try to do this my Internet says that "Your current security settings do not allow this file to be downloaded". However, I do not have any other problems downloading different files and other updates.
If anyone has experienced this problem before or knows how to fix it, please help me out!

Temporarily turn off your internet software. Download and SAVE the update to your desktop, disconnect your computer from the internet, then turn off your antivirus. Do not plug in any USB flash drives as this may transfer viruses. Install the software, when you're done, turn on the antivirus, re-connect your computer to the internet.
I have more HP devices than you'd expect.
1 HP TouchPad 32 GB with Android
2 HP Touchsmarts (310-1000z and IQ527)
2 HP Printers (J6480 and J5750)
1 Laptop (HP DV6253CL)
Have at least some experience in each of those devices, and i'll do my best to help you.
Kudos if I helped!

Files or Folders needed for blu-ray disc missing !

Hi,
I have Encore CS6. It successfully builds 'blu-ray folder' & 'blu-ray image' without any error. But when I try to create an iso image of the prepared folder using 'Ashampoo Burning Studio' it gives an error message saying that the folder doesn't contain all the files and folders needed for blu-ray. But when tried to do the same for DVD, there is no error. My blu-ray burning drive is broken and I want to check my finished project from my hard drive using Daemon's Tool and VLC or PowerDirector.
Could anybody advise how this can be fixed on Encore CS6. Encore CS5 never had this problem.
Thanks

Tried that as well. The player gave an unrecognized format error.

How do i update my blu ray player

Can anyone tell me how to update my Blu Ray Player. It needs an update and I cant
seem to find out how.

http://www.adobe.com/support/flashplayer/downloads.html
if you scroll down theres multiple downloads for the debug
players on there ^^

Menus for Blu-Ray

Can one build chaptering menus that work in Blu-Ray with Encore? I normally have worked with Final Cut X but there is no way to build menus for the Blu-Ray DVD. Thanks
Don

Sorry to explain so poorly. The timeline is the whole DVD. Within it are multiple chapter points to delineate segments of the information. Than, using the Mpeg2 compression file in Apple's DVD Pro, I build the menus with buttons which relate to the chapter points. However, if I select. The compression protocol for Blu-Ray, it seems as tho I cannot make menus which are functional on the Blu-Ray disc.
Another gentleman has answered saying there are many available menus in Encore which can be used for a Blu-Ray disc. I got Adobe Premier's trial. Am assuming that is different than Encore.
Appreciate your help
Don

Extended Warranty for Blu Ray Player

Hello,
We purchased a panasonic blu ray player a few years ago and this January it stopped reading blu ray disks. After moving, I was finally able to unpack it and test it out again to no avail. I then got through all of my receipts and found the original receipt but the warranty has recently expired. Is there any way that I can have this device fixed through the store as my warranty has so recently expired and the issue was not resolved before its expiration? It was the 4 year extended warranty.
Thanks,
J

Hello J/haroude,
Thanks for reaching out with this question! Sorry to hear your bluray player has stopped reading disks. The definitely work better when they read the disks you put in them!
All kidding aside, there are a couple things you could try to troubleshoot for this issue:
·         Install any new firmware updates available for your unit (you can do this by connecting the player to the internet or looking on Panasonic’s website, by your specific model)
·         Clean the laser lens inside the player with a CleanDr. Laser Lens Cleaner for Blu-Ray Players
·         Perform a factory reset through the menu on the bluray player
Due to the expiration of your Geek Squad Protection plan, you would pay a non-refundable fee to have the player sent out for service. Then once the issue was identified, you should be contacted by a Geek Squad Agent with the quote for cost of repair before any further work is performed on the unit. Between the fee to have it sent out for service and the cost of the repair, you could probably purchase a brand new player for about the same price; maybe even less.
Please let me know if any of these troubleshooting processes remedy your issue. Also, feel free to reach out with any other questions or concerns.
Thanks,
JD|Social Media Specialist | Best Buy® Corporate
Private Message

Exporting as MPEG2 DVD or MPEG2 Blu-ray makes my clips shorter!?

Hi,
Firstly - I am shooting footage on a Panasonic HDC-HS300 using the 1080i 25 default setting, and importing the AVCHD file as such into Premiere Pro CS4 v.4.2.1.
My aim is to get the best image quality results possible using a workflow where I take the raw AVCHD footage (possibly converted to AVI first) into Premiere Pro, Dynamic Linking to After Effects for color correction etc, and Dynamic Linking back to Premiere Pro for final export/render in several different formats for several different purposes.
Anyway - Here's the problem:
I have been playing with different ways to do this (for MANY hours), and have found that whenever I attempt to export/render out from Premiere Pro with Adobe Media Encoder using either the MPEG2 DVD or MPEG2 Blu-ray (both using the default HDTV 1080i 25 settings), I end up with clips that are shorter than the original clips! For example, I have been editing a clip that was originally 56 seconds long, but after the export/render it is only 48 seconds long.
To make things even stranger, the accompanying audio file that is rendered out along side the MPEG video file not shortened and comes out as 56 seconds long, as it is supposed to be.
Someone please help....?
Thanks
Mikkel
P.S. If I were to convert the AVCHD to an AVI format, which would be the best applications and formats to do so?

Firstly - The reason for converting AVCHD to AVI is because despite Adobe claiming that CS4 is native AVCHD, the reality is that if I import AVCHD and edit it in Premiere Pro, color correct in After Effects and then render it out from Premiere Pro, I end up with either very significant judder or artifacts in the final result. I stress that this only happens when the input into Premiere Pro is AVCHD, NOT when I use converted (lossless - Lagarith) AVI as my input. In other words, it DOES serve a purpose to convert AVCHD to AVI first.
Secondly - I am NOT using 29.97 or 30 fps.
I am exporting in MPEG2 HDTV 1080i25 (i.e. 25 fps, which is the only available option for this preset), as I wrote in my original post...

Burning speed for Blue Ray Disks (Elements 11)

Hi,
is it possible to reduce the burning speed for Blue Ray Disks ? (and how)
I believe that Elements 11 always use the maximal possible buring speed of the inserted medium.
Background: my BD player (Bang & Olufson TV with integrated BD player) is able to read/play a maxell BD-RE 25GB (1-2x) i burned. Unfortunately I can not play a burned Verbatim BD-R 25GB (6x) - only sometimes he play parts of it. Both mediums i burned with the same content, from the same file ( xxx.prel) and with the same parameters.
Thanks for informations and your answer.
Wolfgang

This is not a feature of Premiere Elements.
To get this feature, you'll need to use a third-party program, like the excellent DVD Architect Studio, a $39 download from Sony Creative Software.

Built for Blu Ray??

I am looking to buy a new Receiver that will be able to run my HDTVs, PS3, Surround sound system, Netflix Movie rentals, Apple TV, etc. I am considering a unit in the Yamaha Aventage series. But According to Best Buy's information, many of them are not "Built for Blu Ray). If you compare the RX-A1000 to the RX A-3000, the 1000 is not built for Blu Ray and yet it's a unit that costs a grand while the RX A-3000 is built for Blu Ray and it costs $1,800. What is the meaning of "Built for Blu Ray" in layman's terms? Do I need it (if so, why)? What am I missing if I don't have it?

I have found the term: "Built for Blu Ray" to be a general term that really does not denote a specific function. If the AVR you're considering has HDMI ins and outs it will inherently support any device (including Blu Ray) that has this standard connection. You do not need to seek out a unit that has this marketing mumbo jumbo and (in my humble experience) you won't be missing out on any functionality.
You probably DO need to be concerned if it has "HDMI Up-Conversion". This allows you to plug in analogue sources (composite or component... like the Nintendo Wii), and the receiver will convert the signal to a 1080p "like" image AND convert it to a digital signal and output it to HDMI. Without this functionality you will have to use analogue inputs and outputs. Almost all AVRs at the price you quoted are standard with this, but you should still double check.
When selecting a new AVR, you MAY also want to be sure that it is "3D Ready" even if you're not. This means it has the HDMI 1.4 version installed and will support 3D content. You may want to buy a future TV or device that has this functionality (your PS3 is already ready to play 3D Blu Rays if you've done recent firmware updates). 3D support is becoming more standard on AVRs these days though.
I hope this helps!
Best Buy Employee 8 Yrs, I don't profess to know everything... that's what Google's for.

5.1 mix for blu-ray from 6 mono tracks

Hi there,
I'm not too well versed in creating 5.1 mixes at the moment. Here's the project I've set out to do...
I currently have a 1hr 45min Apple Pro Res video with six mono tracks intended for a 5.1 mix for Blu-ray and DVD authoring. All six channels are in the order they should be in for 5.1 (i.e. 1st track LEFT, 2nd track RIGHT, 3rd track CENTRE, etc.). I'm just having difficulty in bringing the file back into Premiere and exporting it for Blu-ray H264 setting with the 5.1 mix functioning properly.
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Mike

I'm a bit late coming to this thread.
As Jim says the problem with Premiere is that you can't just send a track to the LFE.
One work around that I use-
Put the LFE mono track on 2 tracks in your sequence. Send one track to centre and LFE and the other track just send to centre BUT put the invert audio effect on that track. This will cancel out the feed to the centre just leaving the LFE.

H.264 for Blu-Ray Encoding Time

Hi All,
I have exported a Pro-Res 1080p 2 hour film from FCPX and just dropped it into compressor. I have then dragged the default H.264 for Blu-Ray settings on my video and it looks like it will take way over three hours. I have a friend running Media Encoder and with the same file on his laptop it does it in 40min and it's a slower spec . I am running Compressor 4.1.3 and the latest MAC OS operating system. I have enabled additional instanced checked and the number 1 in the drop down (there are no other numbers)
Is there anything I am doing wrong, surely it can't be this slow, it's not even set to multipass.
Thanks

Sounds about right to me for a rMBP.
Russ

I am in need of a new dvd player HD Blu-Ray and best buy is telling me that I need at least 10Mbps.

Hi Niel, I am in need of a new dvd player HD Blu-Ray and best buy is telling me that I need at least 10Mbps. Where can I find this at my computer before I purchase this item.
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Denise
<Subject Edited by Host>

If you mean Ethernet, your computer already has it. If you're referring to something else, what is it?
(125558)

MediaSmart DVD update for Blu-ray on Win7

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