MediaSmart server password

I had to do a Factory reset on my HP MediaSmart Server using the recovery disk, but cannot install the Server Console or connector software on my W7 64 bit system because it's not compatible.
I see the serveron my PC and when I try to open it it's asking me for a password. Since the server is connected via network cable on a "local area connection" and not wirelessly, I assume the password needed is a "server" password and not the network password.
What credential/password do I enter here when initially logging on to the server???

Hello Dcypher64.
Welcome to the HP Forums. I understand your HP MediaSmart server is asking for a password. I'll see what I can do for, providing the best information I can.
I have used a MediaSmart server before. Normally, the password required is "administrator" password. You should be able to enter this password and access the server.
If this does not worked, the server may have to be reset or recovered. These are different than your standard computer so troubleshooting is not as simple. However, HP does possess documents on server recoveries and factory resets. Trying the steps in this document should assist you in resetting the server to a usable point: Using Server Recovery and Factory Reset
This document is particular to the EX470 and EX475 MediaSmart servers, but the steps should be the same. If you would like to provide the exact model of your server, I can find more accurate information. Irregardless, the above information should be enough to resolve the issue. Either way, please post your results.
Thank you for bringing this issue to the HP Forums. Have a great day!
Mario
I worked on behalf of HP.

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I began to have trouble logging in to the Windows Home Server Console a couple of weeks ago but didn't think much of it because I could still access the mapped drives on my computer. I had chalked it up to me typing in the wrong password.
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Hello johntweir,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are having issues connecting to your MediaSmart Server. I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at HP Enterprise Business Community - Servers.
I hope this helps. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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