MediaSource 5 doesn't recognize my Zen X

Hi,
I had to do a reinstall of Windows XP recently, and once it was done, I downloaded MediaSource 5 and the driver compatible with Xtras running on version 2.0 or less -- I installed both.
MediaSource 5 runs fine on its own, and the Zen Xtra is detected by Windows (and shows up in the My Computer Menu in Windows) as soon as I plug it in. But I can't get MediaSource 5 to recognize the Zen Xtra -- when I plug it in via USB, I get the "connected device" noise, but that's it.
Strangely, I get the "connected" icon on the screen of my Xtra if I open it up via the Start Menu, but then I just get a huge folder full of audio files.
How do I get MediaSource 5 to work with my player?
Thanks!

You must also install the MediaSource plugin of your specific MP3 player. Creative MediaSource 5 and its various plugins are now officially available for download at your respecti've product download sites. The main Creative MediaSource 5 Player/Organizer:
Creative MediaSource Player/Organizer 5.0.38 (22 Dec 2006)
For mass storage series ZEN/Muvo players:
Creative Music Player (Mass Storage Series) Plugin 5.0.07 for Creative MediaSource 5 Player/Organizer (22 Dec 2006)
For PlaysForSure ZEN players:
Creative PlaysForSure Devices Plugin 5.00.36 for Creative MediaSource 5 Player/Organizer (22 Dec 2006)
For non-PlaysForSure NOMAD/ZEN players:
Creative ZEN and NOMAD Jukebox Plugin 5.00.22 for Creative MediaSource 5 Player/Organizer (27 Dec 2006)
For CD Burning function:
Creative CD Burner Plugin 5.0.3 for Creative MediaSource 5 Player/Organizer (22 Dec 2006)
For selected DTS supported Sound Blaster cards:
Creative DTS Neo:6 Plugin 5.00.05 for Creative MediaSource 5 Player/Organizer (22 Dec 2006)

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System manufacturer System Product Name
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QuickTime not available
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0013AC2C0E8DEF50
Current user is an administrator.
The current local date and time is 2012-06-12 20:13:12.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel(R) G41 Express Chipset
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:        {D85300A1-330D-41ED-AC5A-EC032B22FBF0}
Description:            Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller - Packet Scheduler Miniport
IP Address:             192.168.1.3
Subnet Mask:          255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:      Yes
DHCP Server:         192.168.1.1
Lease Obtained:     Tue Jun 12 19:48:36 2012
Lease Expires:       Wed Jun 13 07:48:36 2012
DNS Servers:         192.168.1.1
Active Connection: LAN Connection
Connected:             Yes
Online:                    Yes
Using Modem:        No
Using LAN:             Yes
Using Proxy:           No
Firewall Information
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iTunes is enabled in Windows Firewall.
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The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
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