MediaSource 5 isn't recognizing my Zen Xtra pla

Hi,
I have a Nomad Jukebox Zen Xtra mp3 player, version .03.02. I've had it since July of 2003.
I recently bought a new computer (Dell Inspiron 520; Windows XP Home Edition). My old computer had Creative Organizer software on it. I no longer have (or more accurately, I can no longer find) any CDs that would allow me to install that software onto my new computer.
When I first plugged my mp3 player into my new computer, the computer didn't recognize the hardware. I went to the Creative support site and downloaded this driver ( JB3MV2_PCWDRV_US_2_0_00.EXE ). Installing that allowed the computer to recognize the player. I then tried to transfer music from my computer to the player with Windows Media Player 0 (my preference is to avoid upgrading to WMP , if possible). The computer *did* recognize the player and I was able to move music over, but when I unplugged the player to view the new files I had placed there, I wasn't able to find them on the player (I think they *are* there somewhere, but I can't seem to find where the Windows Media Player put them).
Therefore, I went back to the Creative support site and downloaded and installed the Creative MediaSource 5 software ( CMS5_PCAPP_LB_5_0_38.exe ), but when I open up Creative MediaSource 5 and click on "Transfer Music," I get a pop-up box saying that there isn't any mp3 player plugged into the system, so it can't transfer anything. It gives me that box no matter how many times I unplug and re-plug in the player to my computer.
At this point, I'd prefer to transfer my music to my player via the MediaSource software, since I have a feeling it will be more user-friendly for me. However, any advice that will help me with transferring music to my player and allowing me to find it easily on the player will be most appreciated.
Thank you!

Hi,
If you have not already, please make sure that you have the correct plugin installed. Check the firmware version of your Zen Xtra and go back to the download page where you downloaded MediaSource 5.
If you have the PlaysForSure firmware in your player, download and install this:
Creative PlaysForSure Devices Plugin 5.00.36 for Creative MediaSource 5 Player/Organizer 27.90 MB
CMS5_MTP_PCAPP_LB_5_00_36.exe
Otherwise, download and install this:
Creative ZEN and NOMAD Jukebox Plugin 5.00.22 for Creative MediaSource 5 Player/Organizer 6.24 MB
CMS5_NJB2_PCAPP_LB_5_00_22.exe
Hope this hel
ps.

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DreadRasta40 wrote:
Creative MediaSource will not recognize Nomad Zen Xtra 30BG? Hello, I am new to this forum and very frustrated, I own?a 30Bg Zen Xtra and all of a sudden MediaSource will not allow the transfer of files. Here are my specs and things I've tried to no avail:
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As far as the problem with the 360 connectivity, I'm sorry I can't help you there.Message Edited by potestasx on -03-2006:28 PM
Message Edited by potestasx on -03-2006:45 PM

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