MediaSource ignores C

Just bought a Muvo2 fm 5gb.
Installed Mediasource software on two different pcs - windows 2k and windows xp prof.
Both have same problem (or my brain has same problem):
I can't rip a single track off a cd because the .cda files are not recognised by the program!!
I put in the cd and no listing of tracks comes up - it sits there silent and dumb. Therefore i don't even get a button in the task bar allowing me to start any cd ripping.
Thanks to anyone in advance who can shed some light on this.
-Will.

SSR,
thanks for taking the time to reply.
My mediasource program seems to be behaving a little differently.
As I can see on the far left hand side of your program window, you have:
+ PC Music Library
Audio CD
+ My Computer
I have the first, the last but not the middle entry.
I do have the dvd/cd dri've mentioned under the My Computer branch of this listing, however when I click on it, no compatible audio files are listed.
I can change the list to include all files, which is when I can see the .cda files listed, however the program will not do anything with them.
So I am still a bit stuck! I can rip with Media Player and copy files in explorer, but geez it would be nice to have the thing I paid for work, eh!?!
Perhaps the program is not recognising the cd dri've? But that would not explain it's refusal to play with .cda files when it eventually sees them.
-Will.

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    You said "I am really unbelievably fed-up with the useless "try checking your USB cable"-style"
    - Did you try another cable?
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    Try on another computer

  • Apple Support ignores me completely, there is no way I can complain about lack of feed back and I even have paid for a protection plan!

    I have paid for an extended support through the Apple protection plan. Frankly I do not understand what I´ve paid for as there is no support and no plan, except ignorance and waiting time.
    I have had and still have serious problem with my Mac Book Pro, and spent loads of money on phone charges with mainly negative results. All I have "achieved" is wasted time. I just wonder if it is only me who feel totally helpless as the Support People are not really helping. I´ve spent approsmimately 200 USD in phonecharges on their support phone, so far. But that is nothing compared to the hours spent waiting for answer and listening no absolute nonsense. Finally I went to an Apple store who sent the machine in for repair, and one fault was the motherboard. However I could still not connect with my Time Capsule and Aperture seemed to have lost all my photos. This all happende after upgrading to Mountail Lion. Also the cable network isn´t working. I can easily see on the net that I am not the only one with problems. I´ve ended up with solving most of this myself, except the network connection. It is still not working.
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