MediaSource Organizer problem on Windows

I just installed everything that was on the creative CD that came with my Zen NOMAD Xtra 40gb but ever time I run the MediaSource Organizer and something pops up telling me that there was a problem and then it will ask me if I want to send an error report to microsoft. I am running windows xp home edition sp. When I installed the software on my windows 2000 computer it worked fine but I don't use that computer anymore anyone know what the problem could be? Thank you for the help in advance.

Frankly the problem IS Mediasource with Win XP Sp, IMHO. I had terrible luck with it for 3 days (I'm a wiz at figuring out difficult software too!) constant crashes in Win XP SP (and no thanks I don't "want" SP2). So I went to www.nomadness.net and saw the post overwhelmingly praising Notmad (redchairsoftware.com) even though it's not free ($25 register fee).
USB recognition of Xtra interface within Mediasource is dicey at best I found.
My daughter has a Xtra too (bought two both working great) and runs Mediasource on Win 98 SE with zero problems. So it must be Mediasource and Win XP not playing nice, I figure.
I strongly recommend uninstalling the CMC and keeping only the needed driver on your PC. You can transfer songs with Windows Media Player if you need a "free" solution, but nobody does it better than Notmad. Also there are lots of free ripping software choices as well.
Good luck and post your progress.Message Edited by LivNgD34Dgrl on 0-07-2005 06:53 AM

Similar Messages

Zen Micro is detected by Creative MediaSource Organizer or Windows Media Pla

Well, I have read through a good part of the message forum and have found nothing to help my case and I believe, truly believe that I have tried everything!

My Zen Micro is detected by my computer and when plugged in I am prompted by MTP Media Player to
Launch Windows Media Player and synchronize files </LI>
Take no action</LI>

If choose to launch Windows Media Player it does not detect the portable device
If I choose to take no action and launch Creative MediaSource Organizer instead, the device is still not detected.

I have checked my Device Manager and it says that the device is working properly, drivers are installed (this is the most common problem ? but for me this is the part that is working correctly).

When I open the Zen Micro Media Explorer it tells me that the device is not connected. I cannot transfer music files with Windows Media Player or Creative MediaSource because both programs do not detect the Zen Micro.

I should note that the Zen Micro does work properly on another computer in my household.

Can someone please offer suggestions?
Thanks

Strange that WMP doesn't detect it, presumably you have v0? Worth checking the link "problems with connecting using MTP firmware" in the FAQ post and installing the hot fixes.
Also make sure you have the latest software with MTP updates, by downloading and installing the following:
. Creative MediaSource Player/Organizer 3.30.2
2. Creative MediaSource Plugin for PlaysForSure devices
3. Creative Zen Micro Media Explorer Web Update
Before installing connect the player to the PC. Then install 2 and 3 (the player must be connected for to verify you have a Creative product).

Zen Micro is NOT detected by Creative MediaSource Organizer or Windows Media Pla

Well, I have read through a good part of the message forum and have found nothing to help my case and I believe, truly believe that I have tried everything!

My Zen Micro is detected by my computer and when plugged in I am prompted by MTP Media Player to
Launch Windows Media Player and synchronize files </LI>
Take no action</LI>

If choose to launch Windows Media Player it does not detect the portable device
If I choose to take no action and launch Creative MediaSource Organizer instead, the device is still not detected.

I have checked my Device Manager and it says that the device is working properly, drivers are installed (this is the most common problem ? but for me this is the part that is working correctly).

When I open the Zen Micro Media Explorer it tells me that the device is not connected. I cannot transfer music files with Windows Media Player or Creative MediaSource because both programs do not detect the Zen Micro.

I should note that the Zen Micro does work properly on another computer in my household.

Can someone please offer suggestions?
Thanks

Ha ha ha! Sucess at last!
I got it working now!
I was missing a step in the second suggestion (link posted by DM) to edit the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\U SB and add "EVERYONE." Plus I didn't reboot right away! I guess that would help too. Sorry forgot to do that.
THANK YOU! The support on this fourm is wonderful! Glad to see the help is here for Creative products.

Creative Mediasource Organizer Losing Year T

I use Windows XP, Creative Mediasource Organizer version 3.30.35 and my player is a Zen MicroPhoto 8G. I have over 4000 MP3 files organized with id tags in Creative Mediasource Organizer. These are almost exclusivly?MP3 files that I recorded myself. Of the 4000 files?there are only a handful, just?one album that could possibly find tag information?to pull from the internet. Yesterday,?more than?200 of my mp3 files?had blank?year tags. I entered the correct year in several dozen of these so that only about 65 had blank year tags. Then I closed the software and turned of my computer. Today I opened Creative Mediasource Organizer to work on filling in those blank year tags. There were over 400 blank year tags today. What is happening? I have PC Music Library open. I select a single file, right click, click properties, click tag information, enter the year in the year field, click OK. Then I right click and select "update tag" click "yes" to confirm that I want the changes to apply to the file itself and not just to the PC Media Library. Please, someone help me understand why?the number of blank year tags is growing instead of shrinking? What can I do to retain the information I enter in these tags?

YESTERDAY:?Monday March 2, 2007:?I edited my media library from within Creative MediaSource so that there are no files without a valid year in the year tag. For?each MP3 file the other standard tags also contain meaningful data. These are?title, artist, album and?genre,?but not track. I don't see any practical way to use the track field for some of these files, so not all of them have a track number. The files I want in my media library are all the MP3 and WMA files within C:/MP3 and it's subfolders. The properties of C:/MP3 as viewed from "My Computer" are 3922 files and 249 folders. About a dozen are WMA files and one is a text file. All the others are MP3 files. The problem is that?there are quite a number of duplicate entries. And the Media Library is reporting several hundred more files within C:/MP3?than "My Computer" is reporting there.
I used "Tools/Settings/PC Media Library/ Delete invalid entries" but it did NOT remove the duplicate entries. Exiting the program and opening it again did not correct the count either. So I selected ALL the files, right clicked, and selected "update tags." I clicked YES to update the tag data from the media library to the files. When that operation was completed, I deleted all the files from the library but not from the computer. And?now I am?importing all the files within C:/MP3?back into the library. It says "now transferring 859 of 3920 files." This is good! 3920 is very close to 3922 minus the one text file. I want to see if, when this transfer is finished, I will have the correct number of MP3 files in my media library, and I want to see if the tag data, including the year data, remains?intact after this transfer. The transfer is complete. I do have 3920 files in my media library now and the data in the id tags appears to be intact. Hopefully, this will still be the case when I open the software tomorrow. THE NEXT DAY:?Tuesday, March 3, 2007: Grrr! I now have 3950 files in my media library where it should be only 3920. I did not add anything ?or make any edits. Exactly 30 of these entries?have blank year fields. I'm thinking that Creative MediaSource is NOT?loosing the data in year tags as I first thought, rather it's ADDING entries that are identical to existing entries except that the year fields in the added entries are empty. I think that if I enter the correct year data, I will end up with 30 entries that are truly exact duplicates. I don't see a pattern or clue to tell me why these 30 and not the others ... they have different artists, different albums, genres and the data in the missing year fields was not all the same. In the track fields, a few are blank, but most of them have data. "Tools/Settings/PC Music Library/Clean up now" did not elimiinate these 30 extra entries. Looking at the properties of C:/MP3 from "My Computer" still shows 3922 files (one is a text file) ... From my experiments yesterday, I am pretty sure that I can delete these 30 extra entries and be left with valid entries for all my files. This is frustrating. I'm hoping that these observations will be helpful to a programmer working on the next version of Creative MediaSource. I would send these comments directly to them, but they don't seem to provide a way for me to do that.

Mediasource organizer doesn't allow to play a player tr

Hi all
I don't know if is it a bug or a feature. Nomad Jukebox 3 plenty of music. _I've installed Creative MediaSource Organizer & Player and the Nomad/Zen plugin for the Mediasource.
However, when I choose a track to be played on my pc the only thing that happens is the track added to the lower left corner pane ("now playing"). The song is stopped and no sound.
I use other software and o problem with this.
any suggestion?
thanks in advance

Did you try getting the latest version from Nomadworld.com downloads?
If you are getting problems installing I would suspect more that there is a problem with the Windows install.

Mediasource Organizer import crash at 1000 tra

I'm using the very latest version of Mediasource Organizer (5.00.20), and have found that it crashes consistently before I reach 000 tracks in the PC Music Library with:?"Faulting application ctimprtu.exe, version 5.0.5.0, faulting module msvcrt.dll, version 7.0.2600.280, fault address 0x000a6d." It doesn't matter what the track is - importing any new track into the library reproduces the problem. I have 999 tracks in the library at the moment ?Has anyone else seen this? Is there a fix (apparently not, if I have the latest version from the Creative site...)??

holeinone wrote:
?If msvcrt.dll were really that buggy, I suspect far more applications than Mediasource would be failing... By the way, the version of msvcrt.dll in \windows\system32 is 7.0.2600.280
Do a web search for the error you are getting and you will see that a lot of other apps have problems with this exact same version of msvcrt.dll. Apologies for appearing to talk down to you in my reply but not many people in here have as much software knowledge as you so we have to give a reply that will be OK for all levels. PB

MediaSource Organizer not seeing Zen To

Seems there are quite a few questions like this without any good answers (that i can find, i apologize in advance if this has been in fact answered before), so i am going to try and spell everything out as detailed as possible in hopes of help.
I have a 20GB Zen Touch and I realized there was a firmware upgrade for it about a week ago. Feeling that fresh starts are always best, I moved all my mp3's from the Zen Touch over to my computer, and formatted the device and uninstalled all creatives (old) software.
Next, I upgraded my player to the new firmware PlaysForSure v2..0.
Then I downloaded the "Creative Software Suite for PlaysForSure-enabled Creative Zen Touch Players" so my computer-side was also up-to-date.
The new Creative Explorer was a bit weird to me, but I synced my music from my computer back over to the player and then ran the cleanup and scandisk and stuff on it to get it all in top condition. My biggest rant about the new explorer type thing for the playsforsure firmware is it's lack of ability to really organize your music in an orderly and quick fasion.
This is where my problem comes in. I want to use the Creative MediaSource Organizer to organize my music on the player just like I use to on the old firmware. So I saw on the software suite download that it included a plugin for mediasource, so I figured it must still be compatible.
So I downloaded Creative MediaSource v3.30.2 and installed it, restarted and all that. So then I plug my Zen Touch into my computer and the usual window asking me what to do pops up. I close it and open MediaSource instead, but it does not even see my Zen Touch.
I have also tried installing the "Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource" in hopes of that working, but it still does not.
So my question is basically, why won't MediaSource see my Zen Touch despite the firmware and updates saying it should?
Thanks for any and all help!

Install in the following order:
- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site. Make sure that you install this first before installing the rest of the MediaSource plugins listed below.
- (Depending on your product and firmware) For non-PlaysForSure Zen series: Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource from your product download site.or:For PlaysForSure Zen Touch: Download and install the Creative Software Suite for PlaysForSure-enabled Creative Zen Touch Players.
- If it is listed for your product: Download and install the latest Creative MediaSource Plugin for CD Burner 3.0.8 from your product download site.

Conflict between MediaSource Organizer and ZM Media Explorer when ripping tra

I don't know if this is a known problem or not but I am hoping someone can explain what I am seeing here.
I have both MediaSource Organizer and ZM Media Explorer set to rip CD tracks at 60% quality with a Variable Bit Rate. If I rip tracks using MediaSource Organizer, it shows the tracks have a Bitrate that is indeed variable. However, if I rip the same tracks using ZM Media Explorer, the Bitrate displayed by MediaSource Organizer is always 60000. When I view the mp3 files using Windows Explorer, both files are exactly the same size which would imply that they are both being encoded as requested.
Could it simply be a problem of displaying the correct bitrate when tracks are recorded with ZM Media Explorer?
Thank you for any help you can provide!
John

micromouse, You are correct that MediaSource does not actually display anything indicating the file is recorded with VBR. I made that determination by examining multiple tracks where I then saw different bit rates as expected. Obviously, if I were recording with CBR, the bit rates of all files would be the same.
Let me try to explain the problem a little differently.
If I set MediaSource to rip tracks from a CD with "VBR, 60%" quality and then use MediaSource to rip 0 tracks from a CD, the bit rate displayed when I view the PC Library in MediaSource shows that each track has a different bit rate as expected. There is no problem here.
However, if I set Media Explorer to rip tracks from a CD with "VBR, 60%" quality and then rip the same 0 tracks from the CD, the bit rate displayed when I view the PC Library in MediaSource shows that every track has the same bit rate of 60000. I believe this represents a problem.
Now after using EncSpot to view the details of the mp3 files as previously suggested by another board member, I verified that the same track ripped by each program (MediaSource and Media Explorer) has the same characteristics although there is a slight difference in file size by a few bytes.
I hope this helps to better explain what I am seeing.
Thanks, John

Mediasource Organizer has stopped working

Hi
I am having a problem with Mediasource Organizer version 2.0 with a Windows7 system. The organizer worked fine until about a month ago and I have been trying to troubleshoot it ever since. When I open the organizer the library is missing in the window and if I click on any part of the window an alert opens and says "Mediasource Organizer has stopped working" and the organizer window closes.
I have searched and searched trying to find out what has changed to no avail. I have tried uninstalling the program and Windows or something won't let me. I have tried downloading Organizer 5, but is fails to install. Would 5 not install because the earlier version is still there?
I am completely perplexed and have little idea what to do next. Does anyone havea possible solution? Thank you in advance....... Glenn

I'm wondering why my computer thinks I have a "Creative Gameport" device, when there is not actually a physical gameport connector on the card (Audigy 2 ZS).
Try out our free Testking usmle step 1 and latest comptia mcat practice test training courses to get high flying success in final and www.northeastern.edu exams, mcts College of Notre Dame of Maryland is also very useful tool.

Creative MediaSource Organizer w/ Zen Micro Probl

Hey, i just recieved my refurbished Zen Micro from creative, and my Creative MediaSource Organizer wont wont.(It used to work on my old zen micro when i first got it, but then after a while, the organizer wont even open). So i uninstalled all creative programs i had, and reinstalled them using the Zen Micro Installation Disc. The computer can detect my Micro and i can put songs on through Zen Media Explorer. But it was much more convinent to use Organizer. Got any ideas? Thanks.
p.s. when i click on MediaSource Organizer, it says it cannot find CTCMS.exe and before i re-installed it, i clicked the icon and nothing happened.

isomaltasa wrote:
SiRe
Zen Xtra 30G
I have the same problem. I have actualized my Zen Xtra with the firmware: 2.0.03 and the Creative Mediasource doesn't recognize the Zen Xtra since then.
I have the latest mediasource ( 3.30.2 ), which requires windows xp sp2 (that I have).
The compluter explorer does recognize it, but not the organizer, so it is awful trying to organize songs.
Do I need another version of MediaSource?
Can I organize songs with Windows Media Player? because it only recognizes it to sincronize, but not to change the name of the songs and so on.
Help!!! Please!!
Thanks

For PlaysForSure Zen Xtra: Download and install the Creative Software Suite for PlaysForSure-enabled Creative NOMAD Jukebox Zen Xtra Players.

MediaSource Organizer closes after it opens upon detection of the Zen Sle

Basically, i plug in the USB for my Zen Sleek, and then Creative MediaSource Organizer opens for a second then closes instantaneously. I don't know why this is happening. I look under processes in my task manager and i find CTCMS.exe running and so i try to end task it, but it will not let me. The only reason i find this would be happening is because i recently (just today) installed a new Sound Blaster Audigy 2 sound card. Is there any way of fixing this problem? And by the way, if i do need to uninstall/install the MediaSource Organizer again, will all of my playlists be deleted? (took me a looong time to get those playlists organized)Message Edited by mdjstudios on 2-3-2005 03:52 AM

I am pretty sure that it is caused by the Audigy 2 drivers. I have seen other users having the same problem, and have fixed the problem by updating their Audigy 2 drivers. You should update your Audigy 2 drivers. Let us know if it works for you.
And don't worry. The playlist will not be deleted when you unintsall MediaSource. The entire PC Music Library, including playlists are kept intact.

MediaSource Organizer Never Delet

Let's say I have 0 albums on my computer's playlist. And let's say I have a brand-new MuVo2 FM unit. I connect it via USB, I run a sync, and voila, I have the exact same ten albums on my player.
But then let's say I get tired of one of the albums. So I delete it from my computer playlist, meaning I have 9 albums now on my playlist. On my next sync, I expect my MuVo to also have 9 albums. I expect it to get rid of the one that's not on my playlist.
But no -- after doing some searching on the board, I've come to the conclusion that Creative MediaSource Organizer never deletes anything from my MuVo2 FM unit. Is this true? I can't believe Creative expects to compete with Apple if they don't allow a sync to be a true sync.
If they're afraid of newbies losing their music somehow, then should't they at least have the option to allow the Organizer to delete files from the MuVo?
I've tried the Realplayer since one of the messages says it does sync, but Real makes a total mess (no directory structure, and it doesn't even write the playlists).

steve_lacey wrote:I have just updated my mediasource organizer to be compatible with my latest firmware update for my 60GB Creative Zen Xtra (2.0.03). However, when I try to explore the content of my jukebox in the organizer, instead of listing the contents on a track-by-track basis, I am presented with a standard windows-explorer style screen, with the contents listed by folder. This doesn't occur when I explore the PC music library.How can I restore the original view, which allowed me to explore my mp3 player on a track-by-track basis, and allowed me to sort by genre?
That's how it works when you have the PFS firmware (2.0.03) loaded.
PB

Creative MediaSource Organizer Alternati

Ok, so I have a Zen Vision M, and I can't figure out a way to listen to the songs that are on my mp3 player through my computer. The only way I've seen that even offers me the ability to do this is through MediaSource Organizer, and that quite frankly is terrible. Everytime I want to find a song I have to find the artist folder, then find the album folder, then find the song. I can't stand it. I'm the type of guy that is looking for a song, not an artist. I can't figure out a way for it to have all the songs on my mp3 player to come up in like an "All Tracks" list or anything - I'm stuck having to go through 3 different folders everytime I want to hear a single song. Now, is there any way that I can listen to my songs on my computer without using this player? I'd prefer to use Windows Media Player since I'm most familiar with that, but so far I haven't been able to figure out how the hell to play the songs, only sync them. I definitely don't want to have to upload everything from my player back onto my computer in order to listen to it. If by some chance the ONLY thing that allows me to play the songs on my mp3 player through my computer is Creative MediaSource...then can someone please tell me how I can set it so that it just pops up with "All Tracks" in alphabetical order or something? This is killing me. Thanks guys.

I've also been looking for an alternati've to MediaSource. It used to be a good program, but the whole MTP Playforsure crap ruined everything.. I really wish I had not upgraded my Zen Xtra.
Its makes the performance really slow and brings in way too many limitations.
I mean it takes nearly 4 mins to get MediaSource to display all the files on my Zen Xtra, and Vision M, that's just unacceptable. Before I upgraded the firmware it only took a couple seconds. And I was able to sort the music by artist, Genre, album, and the using the search feature brought back results instantly.
I know that Playforsure support was a major request for some users, but I wonder if they knew that things would wind up like this! Becuase this decrease of performance and loss of functionlity, was not advertised in there description of the new firmware!
And its not fair that I wasn't even given a choice with the Zen Vision M!
I used to have an MPIO HD300 and a iAudio X5. Both of the players were both MTP I think, but they showed up as a dri've letter in Windows and any music program could access the files. I wish Creative would take a hint from that.
Message Edited by TimT on 04-3-2006 07:38 AM

Creative Mediasource Organizer is missing a dll-f

When I try to start my Creative Mediasource Organizer (CRM), I get an error saying "CTCMS.exe - the component wasn't found. This program couldn't start, becaus CTHml.dll wasn't found. It is possible, that the problem can be solved by reinstalling the program" (a bad translation from Danish - sorry (-: )I've tried reinstalling the program, but it didn't solve the problem. Has anyone got a solution?Best regardsMads

IceMan,
You can install the CDRW database update for the MediaSource. That should fix your problem. Go to the driver download page and do a search for this filename - CDBD_PCApp__00_05.exe
Jason

Mediasource Organizer 3.30.21 Quest

I have just updated my mediasource organizer to be compatible with my latest firmware update for my 60GB Creative Zen Xtra (2.0.03). However, when I try to explore the content of my jukebox in the organizer, instead of listing the contents on a track-by-track basis, I am presented with a standard windows-explorer style screen, with the contents listed by folder. This doesn't occur when I explore the PC music library.
How can I restore the original view, which allowed me to explore my mp3 player on a track-by-track basis, and allowed me to sort by genre?

steve_lacey wrote:I have just updated my mediasource organizer to be compatible with my latest firmware update for my 60GB Creative Zen Xtra (2.0.03). However, when I try to explore the content of my jukebox in the organizer, instead of listing the contents on a track-by-track basis, I am presented with a standard windows-explorer style screen, with the contents listed by folder. This doesn't occur when I explore the PC music library.How can I restore the original view, which allowed me to explore my mp3 player on a track-by-track basis, and allowed me to sort by genre?
That's how it works when you have the PFS firmware (2.0.03) loaded.
PB

MediaSource Organizer problem on Windows

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