MediaSource Player: "Response from CDDB server had bad synt

I am using the Creative MediaSource Player as part of the software I got with my SoundBlaster Audigy 2 PCMCIA card. I cannot register to use the CDDB database. I get the error message "Response from CDDB server had bad syntax"?There are many posts here regarding CDDB problems, but none?mention that particular error message. In fact, I Googled it and only two sites came up. But I read all the proposed solutions here and in those two sites, and have tried the following:?. Deleted cddb.db2. Unregistered and reregistered the 4 files mentioned3. Updated to latest version of the software4. Disabled ZoneAlarm5. Tried another app - I CAN successfully access CDDB from Roxio Easy-CD Creator's CD player.6. Manually entered the proxy address that's in IE|Tools|Connections?Has anyone else received this error message? What does it mean? The problem is clearly with the Creative product. Any suggestions?Many thanks,?-- Eric

In the initial customer on that bug, it was not so much the client or what the client was doing, but the fact that it was connecting to the wrong backend IMAP server. If you are going thru the MMP, that should not happen. If you are going thru the webmail server (used by Convergence, UWC, and old webmail), it should not happen. Both of those (MMP and webmail) use the mailHost attribute to determine which backend to connect to. This specific 3rd party software was a different webmail service. It was supposed to be using the mailHost attribute, but it had a bug. So all connections were going to a default backend. And they have set up Distributed Shared Folders -- see:
https://wikis.oracle.com/display/CommSuite/Managing+Shared+Folders#ManagingSharedFolders-ToSetUpDistributedSharedFolders
The key to this bug is that the client has connected to one backend and that backend, for whatever reason, has proxied that connection to a different backend and the bug is in handling errors on that backend-to-backend connection.
We have also seen it happen while moving users. It could also happen if the user is accessing a shared folder owned by a user on a different backend.

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