MediaSource Recognition Problem? (Zen Vision:

OK, I had a Zen 20GB for the last year and I loved it to bits. Worked great, but just before Christmas it fell in some water and died . I replaced it with a 60GB Zen Vision:M and didn't mind too much because I had less than GB of space left and would have had to replace it soon anyway.
Now onto my question. With my Zen 20GB when I used Media Source (I think v.3 came with it but I can't remember) it would let me search my Zen and edit tracks in it. The search function was IMO fantastic, especially with a music collection as large as mine. Now when I connect my ZV:M it connects fine. I've transferred plenty of music without bother using Windows Media Player.
However, when I open Media Source (both v.3 and v.5) it doesn't give me any option to explore my Zen like it did when I had my 20GB. I can still explore it using the Zen Explorer, but since this doesn't let you edit the properties for several tracks at a time I find it very frustrating.
Also, if I chose to "Transfer Music", "Transfer Playlist" or "Sync Music" in Media Source I get the message "No Creative mp3 player is detected. Please connect your mp3 player and try again."
Now, I know it's connected since I can explore the contents fine in Zen Explorer and I can transfer to it using WMP. Is there something I haven't installed correctly that is stopping Media Source from recognising my player? It just seems strange since it seems to be the only application not working for it.
Thanks for the help (and sorry if this has been covered else where. I searched but couldn't find anything).

You must also download and install the corresponding MediaSource plugin for your MP3 player in order for MediaSource 5 to detect your MP3 player.

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Video Playing problem (Zen Vision M 60

I just got my 60gb zen vision M for christmas and i started transfering files right away to test out its playback quality etc
When i get to video particularly my anime video it plays the first 5 or so seconds and then freezes... no sound and no video.
The video is a naruto video from dattebayo fansubs. I think it is divx encoded (will double check to make sure)
What should i do to solve this issue?
I have not tried any other video's as yet but will do so soon

**bleep** it looks like it's slight differences in the encoding of the files that determin whether or not they play
I used Bleach episode coded by Lunar and that worked fine.
If it is down to minor differences in encoding that's causing this problem, surely it should be fixed as soon as possible, because of the massi've amount of different ways of encoding the player isn't really fit for avi playback if it's this temperamental :/
*UPDATE*
I've looked at the bleach file that works and the Naruto file that doesn't work in GSPOT.
There are a few very minor differences that I don't really understand but the one that jumps out at me is the container:
The naruto files that don't work have the container 'Multipart OpenDML AVI, "rec list" style DivX Style "packed bitstream" AVI (223 frames in first part, 639 frames follow)' and the bleach file that works is 'OpenDML (AVI v2.0) DivX Style "packed bitstream" AVI'
I've bolded what I think the problem is, would those 223 frames (first part) be the 8/9 seconds before it freezes?
Could this be the problem?
*FURTHER UPDATE*
The naruto file that has the line 'First part 223' lasts 9 seconds whereas another file that has the line '(205 frames in first part, 32998 frames follow)' lasts 8.
I'm almost certain this is what the problem is.......any chance of a firmware fix for the avi playback not supporting multipart AVI files?
Message Edited by antonusklesk on 2-25-20060:40 PM
Message Edited by antonusklesk on 2-25-20060:4 PM
Message Edited by antonusklesk on 2-25-20060:44 PM

Problem zen vision:m install

when I all install from zen vision :m cd and when I connection player from usb nothing do. when I go too zen vision:M Media explorer and there write "please connect your Creative portable player "after I rewrite all but nothing.with my usb all good. I li've in Lithuania and my English speech very bad( if you know what me do write me too my skype Nick viktorasasas3333

Oh, right, sorry.
"OS Name: Microsoft Windows XP Home Edition
Version: 5..2600 Service Pack 2 Build 2600"
Though currently, I'm installing Windows XP Service Pack 3 via Windows Automatic Updates.
WMP Version: .0.572.5230
Should I uninstall WMP entirely to eliminate it as a possible factor?
(I have Winamp so I don't really need WMP.)
Are you saying that once I rollback my WMP to WMP0, my computer will be capable of reading my Zen & thus, allowing me to download the firmware and restoring it's previous condition (minus the contents-music, video, pictures, etc.)
Also, I tried to see if my Zen would try to connect to my laptop - I uninstalled the Zen program on it before connecting it, to see if anything would come up, allowing me to do anything, etc. But no, it just said "My Zen" but I couldn't do anything with that. And then I installed all of the software on the Creative Installation CD. After all of that, apparently my computer acknowledges that a device is connected via USB because it gives me an option as to what to do with it - open it, play it with wmp, explore, etc. The problem though was that the Creative program itself wouldn't acknowledge that it was connected. So I still had the "The player is not connected."
Just thought this might make a difference -
I also was looking for some kind of repair shops or sites that would be capable of repairing my Zen - the only thing I came across was http://www.zenrepair.com/Zen/index.jsp - does anyone know anything about this site? If it's reliable, etc. (Just a back up option in case this situation isn't solveable by other Zen peers.)
Also, thanks again for any help, effort, attempt, etc.

RELOAD FIRMWARE PROBLEM ZEN VISION M 3

I AM IN THE PROCESS OF RELOADING THE FIRMWARE FOR MY PLAYER. FILE? VERSION .62 02 .DOES ANYBODY KNOW HOW LONG THE PROCESS TAKES, I HAVE THE UPGRADING FIRMWARE BOX SHOWING ON MY PC SCREEN . IT SHOWS UPGRADING FIRMWARE PLEASE WAIT BUT FOR HOW LONG, IT SEEMS TO HAVE BEEN A COUPLE OF HOURS ALREADY, IS THIS NORMAL. PLEASE HELP IF POSSIBLE THANKS

I asume your charging your player via the USB suply from your P.C and you dont have a creative power adaptor?
most 5 volt power adaptors should work with your vision:M as long as they are as follows:
Are a regulated supply:
most 5 volt suplys are regulated, but some cheaper uni'versal power supplys are un regulated these typicly have a voltage output selection on them, check the packaging.
Have the coorect polarity, check the pins have the positi've and negati've supy on the correct pins, this is almost always marked on the device and the power supply showing a + and - symbol and a line to the centre pin usualy marked as a dot and the outer pin marked like a C
the correct output voltage, 5 volts DC is whats needed
As for current this is sometimes rated in amps or milli amps (Mah i think) as long as the power supply is powerful enough this shouldnt matter, unlike voltage it shouldnt matter too much, although if you have a multi meter it might be useful to check the output voltage bofore using the power supply.
A suitable alternati've to the creative power supply would be one suitable for another 5 volt device such as a playstation portable.

Zen Vision:M, Mediasource transfer problem and Digital Camera

It used to work. Norton 360 has made a mess of lots of things...
I can no longer transfer via Mediasource to my Zen Vision:M 60gb. I can view, play and rename files from Mediasource and I can transfer to the Vision:M via windows explorer (of course you don't get the benefits of gracenote or other tag modification programs). I have also noticed that on my XP "My Computer" the device shows up as both MY Zen (digital player) and and as Zen? DVP-HD004 as a Digital Camera. Is the digital camera piece related to the problem and/or normal?

cweiss27 wrote:
It used to work. Norton 360 has made a mess of lots of things...
I can no longer transfer via Mediasource to my Zen Vision:M 60gb. I can view, play and rename files from Mediasource and I can transfer to the Vision:M via windows explorer (of course you don't get the benefits of gracenote or other tag modification programs). I have also noticed that on my XP "My Computer" the device shows up as both MY Zen (digital player) and and as Zen? DVP-HD004 as a Digital Camera. Is the digital camera piece related to the problem and/or normal?
The 60GB has a USB host feature for transfering pictures directly to the player that the 30GB does not have.Since the motherboard is not the same that makes sense.Have you tried turning off your Anti-Virus when you need to transfer files?

Zen Vision:M 30GB recognition problems...Big t

Hi, 2 days ago i ran into a problem with my Zen. I had to charge it, as the battery was low and had to put some new music on it.. I plugged it into the USB port on my Laptop, where all of it's software is installed. The Zen wasn't recognized. Instead of the charging screen it normally started up with, it started up with the play screen(the screen it shows when a song is playing). I looked at the battery icon in the top right corner, and it wasn't doing anything. I turned the Zen off and started it up again. Nothing changed. I restarted my computer. Nothing changed. I shut down my computer and started it back up again. Nothing changed.
I took it to my desktop computer, a Compaq, and tried it there. It worked, but not how i was expecting it to work. The battery icon started flashing with the little lightning bolt, acknowledging that it was charging. But the play screen was still there. The odd thing with this is, i left the player to charge for several hours. When i came back, the Zen was in some form of idle shut-down. The screen was black, except for the battery icon with the lightning bolt. Oddly enough, he battery bar hadn't filled up anymore than when i left it. Upon unplugging the player though, the Zen turned off. When i turned it back on, the bar had filled up more. It wasn't fully charged though.
I plugged the cable back into it, and this time, the battery icon WASN'T charging. It just had the play screen on. It wasn't doing ANYTHING this time. Frustrated, i went out and bought the wall charger, and now i have a full battery. But it doesn't solve why my computer won't recognize my player.
Today, i un-installed the software that came with the player and re-installed it. It didn't do anything. I installed the software on my desktop computer, and THAT didn't work either. So i came to the website here and used the trouble-shoot guide. That didn't help, and this is where my problem differs from the other posters here who have recognition problems:
Back to my laptop: I have Windows Service Pack 2. I installed Windows Media Player . I went to the Device Manger, like the trouble-shoot guide said to. The kicker: Windows Portable Devices is NOT, i repeat NOT in my Device Manager. Neither does the Creative player either. I clicked on "The player does not appear in Device manager". That link showed me a diagram of a desktop computer, so went back to my desktop computer. I did everything above mentioned, and Windows Portable Devices is not in the device manager of my desktop computer either. Further reading the trouble-shoot guide, i could NOT locate "Other Devices" or "Unknown Devices" in my Device Manger on either desktop or laptop. There's nothing "Creative" related or "Zen" related at all in any of the Device programs.
I don't know what to do. All of the trouble-shoot guides don't discuss my issue at all. Everything is "If an MP3 player is reported working properly in Device Manager, but it is not detected or listed in Windows Media Player or Creative Media Explorer..."
Mine isn't even detected in Device Manager. My Device Manager has nothing regarding my Zen or Windows Portable Devices.
I'm thinking about messing with it in Recovery mode, but i don't want to erase everything i have on here, just to have my player still not work. I'm going to try messing with this at my friend's house to check the cable and the player there too.
But any help regarding my situation would be greatly appreciated. This is driving me crazy.

I tried my uncle's Zen Vision: M 30GB on my laptop and strange things happened. My laptop recognized the player as an unknown device and said i needed to install the MTP driver. I did that, and upon doing so, my laptop recognized my Uncle's player as a Portable device, allowing me to transfer songs to his player. But it STILL doesn't recognize MY player. Email support says i have to send it in for repairs, but i don't know...
Any luck with you?

Zen Vision M sound problem

I had my zen vision m for about 4 months, and suddenly the player's sound became really scratchy. The sound is scratchy and barely audible, although you can hold the player at a certain angel, which stabalizes the sound a little. I notice that the sound changes when you move the player, making me think that its the disk problem. Changes in EQ, change earphones, disk clean up, does not work. Help please!

Hi, sorry but i?m nervious, I?ve a problem, I hope you can help me. My Computer detects my Zen Vision:M how hard disk (extras/hard disk) i have not problems with that, but not how a media player, i can't transfer any mp3 or avi or whatever through the creative mediaSource Organizer or with the creative media explorer (the options are in grey, and appeer a tittle " your media player is not conect.Conect your Zen Vision to the PC or something alike).
My PC is really good (with XP, a lot of RAM 3Gb...you know), and i?ve installed the software too, what is the problem? What am i doing bad?.
I?ve had 3 Mp3 before and i never had that problem.
My e-amil is [email][email protected]][email protected][/url], if u want u can send me your answer to my e-mail(for me is better).
I?m spanish, i hope u can give a hand please.thanks a lot.

Firmware Problem Creative Zen Vision : M 30

Hello
I switched my Creative Zen Vision : M 30gb on today to find a firmware problem screen.
I tried to dock it with my PC but it was not working.
Tried using the reset button but it doesnt work
Tried going into recovery mode to reload the firmware but when i try to put the update on its says my player is not connected.
I tried using the MP3 recovry tool which recognizes my player but then when it tries to install the firmware it says it is not connected.
The firmware it is trying to put on says it for the 60gb model, would this stop it from reconizing my player?
It says it for a DVP-HD0004 but on the back of mine it says it is a DVP-HD0003
Could anyone find the right software because i cant find it's
Michael

The first step is to do a cleanup >reboot on the player if that don't work? then while connected uninstall thru Device Manager,reboot computer then plugin to have Windows find & reinstall the player, if that? doesn't work then format,cleanup>reboot player to see if that solves the problem. loosing files is a last resort . Whatever you do DO NOT choose RELOAD FIRMWARE as you don't have recognition from the computer & can not reload it. RELOAD firmware ERASES the firmware making the player useless until it can be reloaded. Link for resue/recovery access on player? http://forums.creative.com/creativel...ap&thread.id=3

There's video problems with my Zen Vision:M already (M video cable related) Please help

Some background...
System:Windows XP with Service Pack 2.
Player: Brand new Creative Zen Vision: M with no firmware updates.
My Zen Vision:M has a problem (besides the scratch and fingerprint attracting top surface): It won't play videos on a TV screen when the M Video Cable (also from Creative) is linked to it anymore. It's only been a few hours...
I had the cable already, and got the player today. I let the player charge to /4th of a battery while I was setting up all the software. I ran the software programs just to take a peek, only changing the name of my player (to my name). I used Winamp 5.3 to put a music track on the player to test it. After that, I hooked it up to the VCR in my room through the white and yellow A/V plugs in front. It worked just fine. It to the tv a little large, but I was okay with it.
Later on today, the new AC charger I ordered came in the mail (Player came through UPS, charger through USPS). I looked at my old charger (Creative Zen Touch) and realized it would work with the plug-in part of the sync unit at the bottom. I tested it for a minute and it did. I still took it out and tried the new one. This is where, I think, something happened. I had to press the sides to get the thing in, and it was hard to come out. Everything still fit just right, and nothing seemed to be wrong. I used my old charger as I added more of my music library. Now it was on to videos. I had to convert the first two test vids (they were .wmv), but they played on my player fine. I put a bigger .wmv file onto the player to see if it had to convert it, and it did. It still played on the player. When I go to hook it to the TV with the A/V cord again, there was nothing but a black screen with the occasional diagonal scan line. The sound is still there.
Besides quirks with the navigational system, the player is still great for music and video. Still, I needed no video capability, and one of the things that made the ZVM a buy for me was watching my vids on the big screen. I'd return this for a second try, but I want to know if this is a recurring issue with you guys and if there's something I can do to fix it before a return. Did I mess with a setting? Should I get new firmware? Did I do wrong using my old charger? If any of you have an answer, or need more info on my situation, please let me know.
And BTW, does anyone know of some better software for organizing files on the ZVM? I used Winamp for my Zen Touch and the music on my ZVM, but videos are another ballpark. I can't transfer a video from one folder to another folder (assuming both folders are on the ZVM). Not to mention the music I transferred using Winamp isn't even showing up in Windows Media Player. I think I need a different program altogether.

I have got a new Creative Zen Vision W and getting the same problem....when i attach to the tv then i am able to hear the audio content and the video does not show.Are we missing something ? or is it a problem with the player. Also the software provided with the Zen converts small .vob files to .wmv when ever the size is large it gives an error 'conversion?unsucessful'.Any body facing similar problems please help.

Zen Vision:M Problem (Firmware + Recovery Mode) (please un-sti

(apologies on the sticky, i misclicked!)
I've had my Zen Vision:M 30GB for over a year now, and I absolutely love it! Unfortunately, while on my New Years vacation this past week I accidentally dropped it after it tangled in my headphones. Immediately afterwards, I started getting the "recovery mode" problem that seems to crop up. Unable to get past this(it booted only once every million-or-so tries), I decided to use the "MP3 recovery tool" from Creative's site
Unfortunately, it froze up halfway through, and now is giving me a "Hard Disk error". I tried to reformat, and it seemed to wipe it clean...but now it wont even recognize it when I plug it into my USB port to put in new firmware! (The PC recognizes it, but not the Firmware installation)
I don't know what else I can do....any ideas/help, please?
(I looked at Creative's support pages, but they only deal with Warranty repairs, which I don't have as it was a gift.) Can they repair/replace a broken non-warranty player, and if so, for how much?
Or is there another solution I haven't tried yet?
Any help would be GREATLY appreciated!
Thanks in advance!Message Edited by leova on 0-02-200805:06 PM
Message Edited by leova on 0-02-200805:08 PM

Customer Support can also arrange out of warranty repairs, and can advise on the price.
Cat

Creative zen : vision M 30gb strange problem

,Creative zen : vision M 30gb strange problem. Hi people,
My mp3 player is 2 and a half years old. A few months ago he didn't charge anymore. ?I thought i could repair it by buying a new battery and install him in my mp3.
Afther a few ours of ?assembling it was ready for charging a thought..
I used the usb charger and de sync adapter...
the morning after, my mp3 is not charged and only showing me a little red stripe in de battery (right top) i can listen music but only for a few minutes...
Also my PC does noet see my MP3
tested on :
windows xp service pack 3?
vista?
windows 7?
please help me
Stijn van Vilsteren?
DUTCH?
i am sorry for my pore english !

Squipy wrote:
Hi, I stopped using this MP3 for about 2 or so years because I bought a new one. I decided to start using it again and downloaded all the required software but as soon as I unplugged the MP3 from the power outlet, the player died. I can't get it to start up without plugging it into a power outlet. I think it has rechargable battery? Why didn't it recharge itself?
My second enquiry is about the capacity of the player. When my player was empty, I went into "Information" and it said Total Space: 28GB and Free Space: 2GB. Why is free space only 2GB? Shouldn't it be 28 as well?
Thanks in advance!
The battery will only last about 3yrs regardless of use.You will need to change it. Did you scroll down to see the album,picture,track counts? Did you partition part of the dri've for removable storage. You can find instructions to open here ? http://www.youtube.com/watch?v=_Drkr...e=channel_page & ? the battery here(very easy to do) http://cgi.ebay.com/Original-Creative-ZEN-Vision-M-30gb-Battery-LPCS285385_W0QQitemZ400028645679QQcmdZViewItemQQpt ZOther_MP3_Player_Accessories?hash=item40002864567 9&_trksid=p39.c0.m4&_trkparms=72%3A205|66%3A4|65%3 A2|39%3A|240%3A38|30%3A0|293%3A|294%3A200

Zen vision:m chargin problem with USB ca

I've got vision:m for months , and during this time I used to charge with USB cable , and didn't have any problem , but it doesn't charged earlier , actually I hooked it up to my USB last night , and there was blinking icon up to today , but no any progress . so I use its original cable(electricity) and?it's going to charge?.Should I going to warranty company for this problem(doesn't chargin with USB) ?thanks for sharing your mind ( and pardon for my english )?Message Edited by MTahmasebi on 2-3-200604:5 PM

KRe: Zen Vision M Firmware Problem!!! Can't deal with this thing any more..._
menios wrote:
So you say that I actually have the Windows Media Player 0, because my Zen is being recognised..
I have rebooted it several times but its just the same thing...it shows firmware problem!!
Why isn't this player working?I've seen many people, not only from here, who have the same exact problem and they gave up on their mp3... I dont have this kind of luxury to buy a new one!!I don't know whether Creative has put on this a "time bomb" or is just faulty, but I really wish it could be saved..
I'm saying it is WMP0 because the firmware file sees the player. The computer can recognize it but with WMP components that firmware file would be grayed-out..So when you reloaded the firmware did you choose "reload firmware" Before you connected it's?(That is what erases the firmware prior to uploading the firmware. If you did not do that it could cause it to fail.Do these ste
ps.
Open the firmware file,On the player format>cleanup>choose reload firmware, then connect & run the firmware file.

Zen Vision :m vista problem

Hi everyone, I?m having a problem with my Zen. I?ve searched the forums and could not find anything that could help me. So maybe one of you knows what to do.
So here's the rub: My player works fine with my old laptop, it runs XP. I just purchased a new( and considerably more badass) laptop that runs Vista home basic. When I plug the mp3 player into the vista machine it( the mp3 player) freezes immediately and has to be reset. It does not freeze when plugged into my XP machine. Will reformatting the mp3 player fix this? The only reason I haven?t done this yet is cause Im trying avoid erasing the thing. If not that then what?
So?.help me please and thank you.

Re: Zen Vision :m vista problemF
kayzinwillobee wrote:
Hi everyone, I?m having a problem with my Zen. I?ve searched the forums and could not find anything that could help me. So maybe one of you knows what to do.
So here's the rub: My player works fine with my old laptop, it runs XP. I just purchased a new( and considerably more badass) laptop that runs Vista home basic. When I plug the mp3 player into the vista machine it( the mp3 player) freezes immediately and has to be reset. It does not freeze when plugged into my XP machine. Will reformatting the mp3 player fix this? The only reason I haven?t done this yet is cause Im trying avoid erasing the thing. If not that then what?
So?.help me please and thank you.
Do a Cleanup.Reboot on the player. (NO Reloading firmware)

Zen Vision M Firmware Problem!!! Can't deal with this thing any more...

Can't deal with this thing any more...3 Hello friends I'm new in the forum
Well as the title mentions, I'm about to throw this thing oute of the window!!!
It's a 30 GB Zen Vision M, I own it ,5 years now...
I have read all the relevant posts in the forum about this player, I tried my best, nothing really worked.....
So now I have a Zen which only boots in the recovery mode!!
I have Cleaned it Up, Formated it, and tried to reload its firmware BUT when I connect it and try to reload it, in the end it always says Firmware Upgrade Failed!!Really can't understand it!!!!!
I've communicated with Creative, i wasn't at all satisfied with their responses... I think what they're trying to do is to avoid me, and earn some time with really useless suggestions which I had already told them won't work!!!So in the end they wanted me to send my Zen in Italy and pay more than 100 Euros for what an ,5 year old mp3 player?No I prefer buying a new Cowon with that amount of money!!!
Anyways I'm pretty mad now, so I'll move to the subject..
I have Service Pack 3 Windows XP in my computer, and I did roll back on the Media Player 0 from the I had, using the instructions from a previous post. The truth is that it rolled back with less steps than it showed, and I say that because it mentions in a step that in the add-remove programms, in the Windows XP-Software Updates section, I should find a Windows Media player thing which really doesnt exist and I suspect it's the Service Pack 3 because I have done the same in a SP2 and worked exactly as the steps said..Anyway the fact is I have Windows Media Player 0 now!!!
Please someone tell why can't I upgrade my firmware... I can't deal with this anymore!!!!

KRe: Zen Vision M Firmware Problem!!! Can't deal with this thing any more..._
menios wrote:
So you say that I actually have the Windows Media Player 0, because my Zen is being recognised..
I have rebooted it several times but its just the same thing...it shows firmware problem!!
Why isn't this player working?I've seen many people, not only from here, who have the same exact problem and they gave up on their mp3... I dont have this kind of luxury to buy a new one!!I don't know whether Creative has put on this a "time bomb" or is just faulty, but I really wish it could be saved..
I'm saying it is WMP0 because the firmware file sees the player. The computer can recognize it but with WMP components that firmware file would be grayed-out..So when you reloaded the firmware did you choose "reload firmware" Before you connected it's?(That is what erases the firmware prior to uploading the firmware. If you did not do that it could cause it to fail.Do these ste
ps.
Open the firmware file,On the player format>cleanup>choose reload firmware, then connect & run the firmware file.

Zen Vision M Screen Problem

As of a few days ago, my Zen Vision M has had these horiztonal white lines on the screen, and they run through everything (movies, music, wallpaper, etc.). They obviously aren't part of my wallpaper, and changing the wallpaper or reformatting the ZVM doesn't work. Does anyone have any advice on how to fix this, and assuming I would have to send it in, would my extended warranty cover the problem?

Try updating the firmware, but if that doesn't help I'd recommend getting in touch with Customer Support.
Cat

MediaSource Recognition Problem? (Zen Vision:

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