Meet the Mods
We have updated the Mods profiles to give some more information of who we are and what we are about
DaveM - Moderator
Head Quarters: Enniskillen. Northern Ireland
Tunes:: Anything related to Thin Lizzy or rock / metal in general.
Books: Mostly biographies but I'm a big fan of WW2 books.
Quality Movies: I'd have to say Interview with the Vampire is my fav movie but anything horror or war related and I'm happy enough.
On the Box: Crime documentaries or again anything war related at all.
Awesome Sports: Boxing
Where I spend my time on the tinterweb (when not here ):
Mostly Thin Lizzy or gig sites.
Pets: None
The World of DavidM: If you haven't already guessed I worship Thin Lizzy but rock / metal in general plays a huge part in my every day life. I enjoy the odd night out but live gigs or concerts is my big thing. I love going to gigs. I'm a lifelong Liverpool fan which causes quite a few tears!!!
Working in BT: I really love working here. It's easily the best job around.
PaddyB - Moderator
Head Quarters: Enniskillen
Tunes:: Everything from Johnny Cash to The Beastie Boys to One Direction. I'm a big fan of the old school rap but enjoy good music.
Books: I'm in the middle of reading the first book of The Game of Thrones
Quality Movies: Full Metal Jacket, The Thin Red line, PS I Love you, The Godfather 1, 2 (the 3rd was okay and I see it as a necessary ending). An old classic would be Gone with the Wind.
On the Box: Homeland, the Sopranos and The Wire. My favourite show on the box at the moment is Ex on the Beach and The Walking Dead, who doesn't love Zombies?! I also Enjoy Holly Oaks and Coranation Street
Awesome Sports: Squash, Football (I'm a Liverpool supporter YNWA)
Where I spend my time on the tinterweb (when not here ): Wikipedia, BBC News, YouTube.
Pets: Miya, my Doberman and booboo my Chiwawa.
The World of PaddyB: Outside of BT when they take the chains off, I enjoy playing my Xbox, I'm a big Halo nut and love the game probably a bit to much. I'm originally from south Africa and live for my BBQ's roll on the summer :-)
Working in BT: I have been working for BT for the last 7 years and have been a moderator for the last 3 years or so. During my time in BT I have worked everything from the BT Shop to Broadband orders Billing, PSTN and Broadband Faults. I really enjoy my roll as a moderator and working in social media in general, I am always learning something new from the community in a forever changing landscape. I'm here to help if you need anything don't be afraid to give me a shout.
StuartH - Moderator
Head Quarters: Enniskillen
Tunes:: Anathema, Katatonia, Porcupine Tree, Clutch, Alabama Thunderpussy, Orange Goblin, Misfits and Down
Books: not much of a reader but in the past Hitch hikers guide, Terry Pratchetts Discworld Novels, Stephen Kings Pet Cemetary (the film adaptation was shameful
Quality Movies: Star Wars (original Trilogy) Anchorman, Alien, Kill Bill, Ghostbusters
On the Box: League of Gentlemen, Psychoville, The Thick of it, The Big Bang Theory
Awesome Sports: MMA, Rugby
Where I spend my time on the tinterweb (when not here ): A lot of social media sites and PC Sites, I tend to bounce around some forums as well but mostly discussing online gaming and PC Hardware upgrades.
Pets: Cat
The World of StuartH:
Bit of geek when it comes to computers and gadgets and enjoy trying to fix problems and have been known to open a pc for fun lol. Enjoy Music and play Bass in a band with a group of friends. Enjoy Travel but don't get the opportunity as much now that I am trying to be a grown up .
Working in BT:
Have worked for BT For best part of 8 years have done many jobs within the organisation all within Customer Service apart from a year where I was involved with Training and Development. I enjoy my role as a Forum Moderator and hope to continue within the area for the foreseeable future.
NeilO - Moderator
Head Quarters: Enniskillen
Tunes:: I like my dance tunes and I’m really getting into dutch house at the moment my favourite DJ’s are laidback luke and chuckie but I also listen to a lot of hip hop and dubstep and trance.
Books: I don’t read many books the last one I read was broken angel (not very good) so I think it put me off.
Quality Movies: Shawshank redemption, Jango unchained, lord of the rings, Avengers, Avatar
On the Box: Game of Thrones, Walking dead, Sopranos, Big bang theory, Masterchef.
Awesome Sports: I love watching F1 and Football. Man U are my team, occasionally also I try to play golf and I stress try.
Where I spend my time on the tinterweb (when not here): Youtube, ebay, Wikipedia, IGN gaming.
Pets: None
The World of NeilO: Outside of BT I like playing PS3 and I’ve recently built my first gaming PC. I also like clubbing and make an annual pilgrimage to Ibiza every year for a week of madness and dance music with my best friends. Modifying and tinkering with cars has always been something that I’ve done and I can’t seem to leave any car I’ve owned standard for too long. I’m also a keen cook and enjoy trying new recipes.
Working in BT: I’ve worked in BT since 2004 and have done almost every type of customer service role from line faults to director level complaints and moved over to the social media team a few years ago and up until recently I worked on the BTCare twitter and facebook pages.
RobbieMac - Moderator
Head Quarters: Enniskillen, Northern Ireland
Tunes: Enjoy listening to trance/house music mostly but I’m easy going and would be happy listening to most genre of music..
Books: Not a big book reader to be honest. I find watching movies keeps my attention longer
Quality Movies: The Green Mile, Shawshank Redemption, All the Die Hards, Bad Boys 1 & 2, The fourth Kind, Taken 1 & 2, Black Hawk Down, The Bond movies (even the older ones) and everything involving Eddie Murphy!!
On the Box: Criminal Minds, The Inbetweeners, Celebrity Juice, Bear Grylls, The Cube, NCIS, Mythbusters, CSI and I enjoy anything presented by David Attenborough..
Awesome Sports: My Favourite sport would have to be the footy and I’m a big Man Utd fan! I enjoy “watching” snooker (as playing is much harder than the pros make it look) and I’m also well entertained watching the darts!
Where I spend my time on the tinterweb (when not here ): I do the odd bit of surfing when I’m at home but most of my time is spent competing online on my PS4. My “better half” recently asked me would I ever get sick of it but I could safely say the answer to that would be “no!!”
Pets: Harley (My Yorkie)
The World of Robbie: I’m an avid online gamer and most of the time I’m flat out on my PS4.
Working in BT: I’ve been working at BT now for the last 7 years and have worked in most areas of the business. Over the last 3 years I’ve been working in social media and have enjoyed every minute of it. I’m excited about the journey ahead on the forum, getting to know all of you to share my knowledge and to learn from you guys too no doubt
OlgaC - Moderator
Head Quarters: Enniskillen, Northern Ireland
Tunes: I will listen to most types of music, from dance to rock. I can adapt to all styles of music and you could find me at any type of gig.
Books: Game of Thrones, The Hunger Games, PS I Love You.
Quality Movies: Taken, The goonies, The Shawshank Redemption, The Green Mile, The notebook, Step Brothers.
On the Box: 24, Breaking bad, Luther, CSI, Game of Thrones (the books are better )
Awesome Sports: I am into most sports and will happily spend an evening or weekends watching the football. I spend time watching boxing, darts it’s all spectator sports unfortunately.
Where I spend my time on the tinterweb (when not here ): Shopping, Social Networks and more shopping! I keep my postman busy!
Pets: None
The World of Olga: In my spare time I enjoy going out socialising with my friends although it’s not as often as I would like nowadays Going to the cinema and generally chilling out.
Working in BT: I have worked in BT for 6 years now starting with billing and then recently moving onto Social Media. I have been working on BT Sport for the past few months which I really enjoyed and I am looking forward to working on the Forum and learning new things
StephanieG - Community Manager
Head Quarters: Enniskillen, Northern Ireland
Tunes: A bit of everything (apart from anything headache-inducing!)
Books: Too many to list! Favourite authors include Terry Pratchett, Steven Erikson, Isabel Allende, Pablo Choelo.
Quality Movies: The Departed.
On the Box: Homeland, The Walking Dear, Breaking Bad.
Awesome Sports: Watching sports? None. Doing sports? Hm, does going for walks count? Occasional gym-goer.
Where I spend my time on the tinterweb (when not here ): Reading blogs, tweeting, YouTube.
Pets: None
The World of StephanieG:
I enjoy reading (mostly fantasy novels), and I have been known to dabble in astronomy.
I must say I am bit of a geek as well when it comes to fantasy and sci-fi books and movies, and I have been known to dabble into anything ranging from studying German to playing the guitar (so far quite badly, but I’m getting there!), though at the moment my main personal interest is astronomy. I am originally from Italy so at least I have the Italian language covered pretty well!
Working in BT:
I have been with BT since the 25/09/06 (I still remember the date!) and I initially worked taking billing calls. Since then, I have gained experience in pretty much every other aspect of customer service working via all sorts of mediums (calls, emails, Live Chat, blogs, Twitter, and – obviously – forums). I have been a moderator on this forum since its Beta inception and I now work with SeanD as Community Manager. My time in BT has been challenging at times but I've thoroughly enjoyed the experience and wouldn't change it!
SeanD - Community Manager
Head Quarters: Enniskillen, Northern Ireland
Tunes:: Trance, (Above and Beyond, Armin Van Burren, Ferry Corsten, Paul Oakenfold) Rock (3 doors down, partial to a bit of ACDC). Cant stand any sort of POP music
Books: Long Walk to Freedom by Nelson Mandela
Quality Movies: Inception, Black Hawk Down, The Ghost and the Darkness, IP Man 1 & 2, Ong Bak
On the Box: Walking Dead, Sons of Anarchy, Dexter, Person of Interest and Game of Thrones
Awesome Sports: MMA, Football, Rugby Union, Rugby Sevens, Golf, Boxing, Snooker
Where I spend my time on the tinterweb (when not here ): YouTube, IMDB, Wikipedia
Pets: None
The World of Sean D:
I’m an avid Man United Fan and enjoy socialising, in the pub or otherwise. I love to travel, both around Ireland and abroad. I would one-day love to see the Aurora Borealis. I enjoy anything technical and love tinkering with computers, I’m by no way an expert but that’s part of the enjoyment. I am also a huge Halo fan and enjoy the online aspect of battling it out with people all over the world.
Working in BT:
I have been with BT since 2006 and thoroughly enjoy my time here. I started out in broadband sales, helping customers place orders when they were unable to do so online. I have also worked on the old BT Shop Sales, Customer Services, doing orders and billing and BT Business live chat. I started working on BT’s Social Media programme in 2008 and have been a moderator since the old Beta forum. I am now one of the community managers and absolutely love my work.
NigelE
Head Quarters: Enniskillen, Northern Ireland
Tunes: Pretty much anything that falls into the category of Rock
Books: Anything by Michael Crichton, Stephen King or John Grisham, and yes the books are always better than the movies!
Quality Movies: The Dark Knight, Goodfellas, Predator, Cobra, Commando, Rocky, Argo, Skyfall
On the Box: I’ve generally given up on television with the exception of whatever is on GOLD or Dave (mainly old Top Gear episodes)
Awesome Sports: The vaguely Football-like sport that Liverpool FC play
Where I spend my time on the tinterweb (when not here ): Browsing various videogame forums, amazon, googling random stuff, getting a rise out of Man U fans on footy message boards
Pets: None
The World of Nigel: Spending time with my other half and watching sports (possibly involving the odd pint) Quite big into my videogames at the moment on the mighty Wii U
Working in BT: Since 2004 – started out doing calls and working my way up to doing social media via a couple of career detours… like the rest of the guys I love it and can’t imagine doing anything else
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
rawhog,
Please don't spam other moderators that have nothing to do with the iPhone 4 pre-order process.
The truth is ALL stores should receive inventory and that list is no longer needed nor do I have enough time to support it. Also, we will never release counts.
Give your store time to receive any additional shipments and check with them this evening.
Jacob|Web Planner | Best Buy® Corporate
Similar Messages
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Improve PC Performance transcript of Meet the Experts online chat event
On June 1st, HP hosted an online chat event on improving PC performance. Below is a transcriptof that session.
Please note that I have altered the transcript so that follow up questions areincluded in the logical order.
I am in the process of planning the next chatevent. I would love to hear what topics would interest you, what day of theweek and time is best for you, and if you think an hour is too long.
So, if you get a minute, please let me know.
Here's the transcript:
SiobhanF-HP: Welcome!
SiobhanF-HP: If you want to ask a question, you must be a member of the HP Support Forums. If you want to join, go here https://passport2.hp.com/hppcf/createuser.do
SiobhanF-HP: Our team of experts is here and ready to tackle your toughest questions.
SiobhanF-HP: Bryan_N began tinkering with computers in the early 80s with the Atari 400. He has been at HP for almost 10 years and is focused on notebooks and Wireless Wide Area Networks (WWAN.)
SiobhanF-HP: RasterBlaster, aka Randy, also began his fascination with computers 30 years ago when he spent $550 for an Atari 400. He has been addicted to desktop computers ever since and has worked at HP for 16 years.
SiobhanF-HP: Mister Do, aka Kevin, has worked for HP for 11 years. He is a desktop guy and has been ripping PCs apart to see how they work and get better performance out of them for more than 20 years.
SiobhanF-HP: Sanchertx, aka Ralph, is another 20 year PC veteran. He has worked at HP for 15 years and focuses on improving notebook and network performance.
SiobhanF-HP: Huffer, aka Steve, is an attorney by day and a PC enthusiast by night. Although Steve does not work for HP, he is an avid member of the Support Forums. His forte is troubleshooting hardware and software issues, and he uses Linux as a personal operating system instead of Windows.
DexterM: Hello people. I believe that the main reason PC's slow down is because of files leftover after program uninstalls. Many programs leave behind files that store user settings and preferences of the programs even after "complete" uninstallation. Is there any way to completely remove them during uninstallation?
Bryan_N: To DexterM Hi Dexter, Some applications have specific removal tools to fully clean them out, such as the Norton Removal Tool. You can go to symantec.com and search for "Norton Removal Tool". There are also third party applications for cleaning out abandoned registry files, such as CrapCleaner which is what I have used personally. It can be found at ccleaner.com
nseidl33: Can I add more memory to my notebook? If I do, will it void the warranty?
Sanchertx: To nseidl33 hello Nseid133, no you will not void the warranty - you should make sure the specs match up if you buy memory from someone other than HP. That said, you may be required to remove the memory in the event there is a troubleshooting session with HP Support.
aarond22: Does adding more memory really make my PC run faster? If it does, how can I figure out how much memory to add and how hard is it to do?
RasterBlaster: To aarond22 While you use your computer, all software and drivers take up memory. Windows "places" the software and drivers into the hardware memory first because it is fastest. After it runs out of hardware memory it will eventually store the excess data on the hard drive which is much slower. So the amount of memory you have will speed up your computer, but how much speed depends on several factors. Generally, for Vista 64-bit, adding up to 4 GB has the biggest speed gains. Over 4 GB doesn't speed things up all that much unless you do things like video or large graphic editing - software that uses a lot of data. You can find memory upgrade information from the product specification or motherboard specification for your model of desktop PC. This HP support article should answer everything:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph03886&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USE....
animeowns: need a good gaming video card dx10 to play the newer games in hpa1720n
Huffer: To animeowns I am a big fan of the ATI HD 4800 series. It is DX10 compatible and very fast.
HPMAN10: I have a problem with my PC freezing up when I return from sleep mode. This just starting happening recently. Could it have anything to with installing Windows Vista Service Pack 2?
Huffer: To HPMAN10 Have you also added any new hardware? Sleep mode issues are often driver related. Also, some systems need to have their BIOS updated after installing Vista SP2.
HPMAN10: No I have not added new drivers. So you’re saying I should upgrade the BIOS. Isn't that a tricky to do? It could cause more problems.
Huffer: To HPMAN10 Yes, you should be careful with the BIOS upgrades but it should work well from Windows. Close all other programs and be patient with it.
HPMAN10: What about the freeze up in sleep mode? Do I need to update the BIOS for that problem too?
Huffer: To HPMAN10 Yes, there is a good chance it will help, and it cannot hurt to have the latest BIOS. Here is a good link for information: http://technet.microsoft.com/enus/library/dd335032(WS.10).aspx
Here is a good link to locate BIOS Updates for notebooks http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00042629&tmp_track_link=ot_faqs/top_issues/en_u...
Here is a good link to update the BIOS for desktops http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00007682&cc=us&lc=en&dlc=en HPMAN10: So I should update the BIOS from the HP download page?
Huffer: To HPMAN10 Yes, use the Windows-based BIOS updater. Turn off all other programs.
HPMAN10: If I have a problem with BIOS update can I do a system restore to revert back to original BIOS?
RasterBlaster: To HPMAN10 System Restore will not revert to a previous BIOS. System Restore is only for Windows - BIOS is a separate lower level function.
Huffer: To HPMAN10 BIOS is not part of the operating system, but you can flash back to an earlier version of the OS if needed. I really doubt you will have an issue. HPMAN10: I have a HP s3220n system and my Windows Media Center has a Tuner Not Installed message when I try to use live TV, I have tried everything from HP online support to Microsoft Help and nothing has solved the problem. Any suggestions?
RasterBlaster: To HPMAN10 s3220n comes with a tuner card. The no tuner found error can happen when some other TV capture software "checks out" the tuner. If you have a startup item, like webcam software that is set to hook into the Tuner card, you should go in and change the setting or remove it. Have you read this support document?http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01187871&cc=us&lc=en&dlc=en
HPMAN10: Yes I have read the HP document and tried the suggestions on it without success.
HPMAN10: I do not have a webcam.
HPMAN10: Also my PC Doctor software does not show tuner in the diagnostic program.
Mister_Do: To HPMAN10 If your tuner card is not showing up in PC Doctor, try opening the PC and reseating the tuner. If it still doesn't work, you possibly have a hardware failure.
HPMAN10: Yes I tried hardware and software recovery in HP Help and Tools. Same results NO TUNER INSTALLED.
RasterBlaster: To HPMAN10 Well, unless you did something major ... like upgrade your OS to Vista SP2... or something like that... I'd say your tuner hardware is gone. Especially if you did a system recovery. System recovery takes you back the original configuration
HPMAN10: I have removed the tuner card and reseated it without results in PC Doctor. I'll try it once more.
HPMAN10: Will a BIOS update also help the TV tuner problem?
HPMAN10: By the way I can watch programs I have recorded in the past in Media Center.
RasterBlaster: To HPMAN10 I don't think the BIOS update will help... here is the text from the site: M2N61-AR Motherboard BIOS update resolves issue with the computer shutting down and displaying message "ERROR: Unsupported CPU installed. PC will automatically shut down in a few seconds." Did you reinstall the driver from HP Help and Tools? There should at least be an unknown device in Device Manager. You older files that you are able to view are simply files that were created before you lost your tuner. “No Tuner Found” just means that Media Center cannot find the card because the card is "Check out" of the drivers are out of whack.
HPMAN10: I had tuner problem even before I installed SP2.
RasterBlaster: To HPMAN10 Well, if your tuner died and you could never get it to work after that, it might be a heat related failure. Tuners get hot... but usually, when a tuner gets too hot, you'll get some funny symptoms before it dies... like channel changing takes way too long -- to change up or down - or lots of frame skipping. IF it comes and goes - you have a software conflict problem.
amberdidi: Hi to you all, Why am I constantly receiving the following message and what can I do to correct it. "Windows cannot access the specified device, path or file. You may not have the appropriate permissions" Note: After I click Ok to this message it usually takes me to the page anyhow.
Bryan_N: To amberdidi Hi amberdidi, I'm not sure what OS you have, but this is a helpful document from Microsoft for XP: http://support.microsoft.com/?kbid=308421
amberdidi: About that message "Windows cannot access the specified device...." I am using Vista Home Edition 64 bit SP2.
Bryan_N: To amberdidi Ok, thanks for the clarification. It sounds like it is a security setting in Internet Explorer, try this please: http://support.microsoft.com/kb/959079
animeowns: Did you receive my other message?
Mister_Do: To animeowns Yes, we are working on it.
animeowns: I need a card that will fit in my computer case right now I’m using a 7900 and it’s a tight fit. Here are the specs for my motherboard http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00864946&lc=en&dlc=en&cc=us&os=2093&product=334...
animeowns: It must be about 7.8 x 3 x 4.4 inches – that’s the size of my 7900 gs, and it’s a tight fit. My motherboard is Micro-ATX: 9.6 in X 9.6 in. Please help. I want to upgrade to a nice card that will be able to play games like crysis fear 2 unreal tournament 3.
RasterBlaster: To animeowns Yeah, finding low-profile cards can be tricky. It sounds like you have the measurement. Searching the internet shopping sites for low-profile graphics cards should bring up some cards - then find one you like and work with the site to make sure it fits your measurement. HP can supply a replacement - but if it is not on HP shopping's site - you can go with other shopping sites.
animeowns: Will this video card fit in my system? http://www.newegg.com/Product/Product.aspx?Item=N82E16814127414
Mister_Do: To animeowns Sorry, I haven't tried that one personally, so I'm not sure. You'll need to make sure your current card dimensions match the new card.animeowns: Can someone please help me find a direct x 10 gaming card that will fit in my hp a1720n? The size has to be 7.8 x 3 x 4.4 inches or smaller that is the size of my pny 7900 gs and its a tight fit because the memory is real close.
RasterBlaster: To animeowns Huffer had to step out. The folks trying to help you in this chat session are from HP. We can't recommend a video card upgrade that did not already come with your PC - sorry You should post this same question into the forums under desktop PC and hardware (or video) category.
whitey: I have a ZD-7015us laptop and would like to know if the processor can be upgraded.
Huffer: To whitey I wouldn’t really recommended it because it is hard to know if it will overheat, but a Pentium 4 desktop processor will fit.
SiobhanF-HP: If you have specific product questions, the more information you give us the better we will be able to help you. Getting your exact model number; any error messages; what operating system version are you running; any recent hardware or software changes will go a long way to helping us answer your question.
amberdidi: I would like to know if NOD 32 antivirus is compatible with my Vista 64 bit. I am using Avast at the moment, but I am really interested in NOD32 or a good quality antivirus you can recommend for 64 bit. Thank you.
Huffer: To amberdidi I use Avast or AVG on Vista 64 bit systems and either works well. I have only used NOD32 on 32 bit systems. The NOD32 website will answer this question definitively.
amberdidi: Back to the freezing problem with my Vista 64 bit. I downloaded only the final version of SP2 but I have updated most of my drivers including the latest NVIDIA driver from their site. Should I also update my BIOS?
Sanchertx: To amberdidi Yes, update the BIOS.
DexterM: Other than unchecking Startup Programs from MS Configuration Utility, is there any other way to speed up startup time of a Windows PC?
RasterBlaster: To DexterM There are lots of methods. If you have Vista - go in and shut down aero, if you don't need it, make sure your temp files are cleared, etc... Here is a support document:http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00815926&cc=us&lc=en&dlc=en
XP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph06569&cc=us&lc=en&dlc=en
Blondechica: I just bought a HP HDX16 and I am embarrassed to say I do not how to find the On button. I am using my friend’s computer and told him that I had a different problem with my computer and gave this site. Also, when I do get it turned on will it be blank. Do have to buy software? I hope this is not the first time someone has asked this question. This is all new to me. Thank you for your help.
Sanchertx: To Blondechica Hello, please hit the power button on the top left of the keyboard cover. This will illuminate to a blue color to show the unit is on. You must let the unit create the image. This means you will let it run on its own until you see the Welcome screen. The unit comes with the Vista operating system and has HP applications. It also comes with trial versions of Norton antivirus and MS Office.
Petedog11: I have the HP Pavilion a6745f Desktop PC and would like to upgrade my graphics card. I like to run high-end flight simulators. What graphics card do you recommend? Will I need to upgrade my power supply unit also? Is there a way to disable the on board graphics card that came with the computer once I install a new graphics card? Thank you.
Huffer: To Petedog11 A new power supply should not be needed. When you plug in a new video card it will automatically disable the onboard. Just be sure you have a pci-e poer connector (6 pin)
Petedog11: The power supply unit that is in my HP Pavilion a6745f Desktop PC is 300 watts I believe. My understanding is that the newer Radeon's etc...need more power. Will you please answer the remainder of my original question.....I like to run high-end flight simulators. What graphics card do you recommend? Thanks!
Huffer: To Petedog11 300 watts is a bit light. I would look for around a 500 watt psu.
mlk3742: I have a dv9000 laptop, it has 4 gigs of ram. I run Photoshop CS4. Is there any way to increase processing speed?
Sanchertx: To mlk3742 While there isn’t a switch you can turn on to make the processor run faster, you can do things like remove un-needed software and remove items from startup. Also disabling HP Advisor helps. Here is a good reference -
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00816938&lc=en&dlc=en&cc=us&lang=en&rule=13847&...
amberdidi: Since I downloaded SP2 on my Vista Home Edition I also am freezing up every so often to the point that I have to use Task Manager to end it and start over again. I have an HP Elite with 1000GB hard drive and 8192MB memory. What can I do? Thank you.
Bryan_N: To amberdidi If you downloaded the beta version of SP2 you might want to uninstall it and download the final version. If you downloaded the final version and this started with SP2, you can check the Problem Reports and Solutions feature of Vista. Just click the Start button, and type: Problem Reports, then click on the application
scribblesteve: Besides the usual cleaning up Temp files and using Disk Clean up or Defrag, how can I prevent my computer from running sluggishly? I want it to run as fast and as smooth as it did the first time I turned it on?
Mister_Do: To scribblesteve Removing startup items or keeping programs from running in the background helps a lot. And depending on what operating system you have there are multiple settings you can change to improve performance. Here are two HP support documents that list multiple ways to improve your PC performance: For XP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph06569&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USE...
For Vista: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00815926&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
bjm: I have a Compaq Presario A931NR Notebook BIOS F.32 Software Driver download site displays F.34 I don't know if I should Update to F.34 because F.32 is not listed as a previous version, and I don't know if I can go from F.32 to F,34 without F.33
Huffer: To bjm No problem. You can easily skip a level of BIOS update and go right to 3.4.
bjm: Need to know if I should update my BIOS
Huffer: To bjm The update will work, but I really need to know what your problem is to assess whether the BIOS update is necessary.
bjm: HP Updates report no available Updates so how do I know if I need Update other than what is presented on Software Driver download page
Mister_Do: To bjm If HP Update says you don't have any new updates, then your PC is up to date with the latest drivers. If you by chance see a software or driver file on you product support page, and it's newer than what you have. You can install it, but if your PC is running fine, you may not want to bother.
bjm: Huffer asked why is BIOS update necessary. I would ask why does Software Update site show an Update if it's not necessary? HP Update is not working to report BIOS updates. 13 months and no Updates ever. So, all I have to go by is Software Update site which report newer BIOS with Enhancements to Security. Why would Total Care Advisor, HP Health Check and HP Update not have even one Update or info after 13 months of service?
RasterBlaster: To bjm The software BIOS update page on hp.com/customercare should tell you what the BIOS update fixes or improves. If your system is running well or the BIOS update page does not list a fix for your problem - don't update the BIOS. That's my opinion anyway. BIOS updates do introduce a level of risk. For example if you have a power outage while updating the BIOS, the PC will require service. So ... if in doubt, don't do it unless you know it resolves an issue.
bjm: The BIOS Update to F.34 is stated as having Security Enhancements. Does the System Info refresh with a BIOS update or is System Info static
Mister_Do: To bjm Where are you viewing the System Info? From the BIOS itself, from "Properties" under "Computer", etc.? Here’s good document on Locating HP Software, Driver and BIOS Updates:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00042629&tmp_track_link=ot_faqs/top_issues/en_u...
puter_student: I sent my hp Mini 1000 (Win XP) into service about two weeks ago. I gave a lady friend a 1120NR (Mi on Linux) yesterday. As she is a geographic distance, and using a different OS, how would you suggest I assist her by telephone. And, once she establishes solid Internet access, is it best to send her e-mail or instant messages?
Bryan_N: To puter_student Hi Puter_student, you have several choices since HPMI supports MSN messenger and other chat programs via the "pidgeon" application, and it also comes preinstalled with Skype. You can install either of those on your XP unit. Skype also allows you to use a webcam at the same time.
puter_student: Sorry, I stated my question badly. I did not mean to ask about the communications technology. I meant the information resources available online -- to both her and me -- WRT setup, configuration (if needed), etc. The realization came to me earlier today that I cannot "walk" her thru it by simply telling her what I see on my own machine as I take certain actions [other, of course, than accessing appropriate documents about her model]. Can you point me in the right direction to those resource documents?
Bryan_N: To puter_student For support documents you can start here:
http://h10025.www1.hp.com/ewfrf/wc/product?product=3860346&lc=en&cc=us&dlc=en&lang=en&cc=us
puter_student: I clicked the link you supplied. Doing so took me out of this chat, but did not get me where you were trying to send me. Now, when I return to the chat, I no longer have the earlier session history. When will it be posted, and where can I find the whole chat session later?
Bryan_N: To puter_student The transcript will be posted on the boards within 48 hours after this event. I got to the link by going to hp.com, and searching for support on "mini 1110nr" http://h10025.www1.hp.com/ewfrf/wc/product?product=3860346&lc=en&cc=us&dlc=en&lang=en&cc=us
The MI desktop is based on Ubuntu, and you can also find lots of general Ubuntu information on external forums Certain applications have support externally as well, such as the Firefox browser.
mlk3742: to Sanchertx: Can I swap out or replace the graphics card to speed up graphic intensive demands such as Photoshop?
Sanchertx: To mlk3742 Hello - not with our notebooks. They are either attached to system board or a daughter board, which is then attached to the system board.mlk3742: to Sanchertx: So there is no way from a hardware approach to increase speed? The only time I notice my lap slows down is processing large files, i.e. photos, or while performing image edits in Photoshop. After increasing RAM, everything else has speeded up noticeably. My laptop has more than half the hard drive space free.
Sanchertx: To mlk3742 Hardware wise you can get a faster hard drive - example move from a 5400 rpm to 7200 RPM - Also make sure you have the latest BIOS update. These usually have maintenance modifications to resolve potential problems and tweak the hardware.mlk3742: to Sanchertx: How and or where do I get a BIOS upgrade? Do you have a recommendation for which hard drive to get? Will any aftermarket drive fit in my laptop?
Sanchertx: To mlk3742 Hello – this document Locating HP Software, Driver and BIOS Updates should help http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00042629&tmp_track_link=ot_faqs/top_issues/en_u... I cannot recommend a 3rd party - aftermarket drive - but there are many available. A good place to look is notebookforum.com.
scribblesteve: My battery is fine, but the HP Battery check doesn't recognize it. I have the most updated versions of BIOS, Help and Support and sp41862, and it still doesn't recognize it. I'm running Vista32bit on an HP pavilion dv6704nr. What else can I try to check and prolong the life of my battery?
Bryan_N: To scribblesteve Hi scribblesteve, ensure the battery is charged and the AC adaptor is plugged in when testing. If that doesn't work, you can do some basic battery life steps. These are found at http://h20239.www2.hp.com/techcenter/battery/Battery_max.htm and also at http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00821429&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
DexterM: What tweaks do you guys usually do on your Windows PC's to ensure optimal PC performance?
Bryan_N: To DexterM Hi DexterM, I uninstall any applications I don't use, run Microsoft and HP updates, keep a good antivirus installed, and also I personally use a third party application called ccleaner. I back up my unit in full every month as well just in case.
amdkenworth: Hi I have an HP that has a on board video card and it won’t show any video when its turned on???
RasterBlaster: To amdkenworth First thing you should do is try connecting another monitor to see if it is related to the monitor or the video on the motherboard. Here is document that you should check out: http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph04760&lc=en&dlc=en&cc=us&lang=en&rule=3950&pr...
jest1: My notebook has a short battery life. Is there something I can do?
Sanchertx: To jest1 A: There are several things you can do to extend battery life such as changing your power plan, calibrating your battery to increase capacity, or shutting off unused features in the OS. Here is an excellent document on notebook battery usage that will walk you through your options step by step http://tinyurl.com/57x38x
Dominick_7: Hi I have an HDX 9000t and was wondering if anyone knew if/how I could upgrade the graphics card, to say an MXM GPU?
Bryan_N: To Dominick_7 Hi Dominick_7, there isn't a way to upgrade the video card itself. You can ensure you have the latest drivers by visiting hp.com and checking drivers, and keep your overall system optimized with standard PC Tune up steps such as this document: c00034290 - HP Notebook PCs - Improving the Performance of Your Notebook PC
Dominick_7: From what I understand, an HP tech told me MXM has on board BIOS which doesn’t depend on the BIOS from the motherboard. What leads you to say it can’t be done?
Bryan_N: To Dominick_7 The video card is separate, but not replaceable as it is directly attached to the system board
Dominick_7: Can't the same be said about the processor? Yet I know people who have updated their processors, and GPUs when they upgrade them from an ATI to the 8800M GTS NVIDIA GPU? If you could please elaborate in a more detailed fashion as to what the obstacles are I'd appreciate it. Is that the ONLY reason why you say it can't be done? Because it’s directly connected to the motherboard? If that was insurmountable wouldn't that make it impossible to upgrade the ATI GPU in lower specd HDXs to the 8800 NVI...
Bryan_N: To Dominick_7 The CPU is not soldered onto the system board, so it is replaceable. The GPU/Graphics card is soldered onto the system board and is not replaceable.
SSPatrick: HP Total Care Advisor is giving me warnings - How do I clear these up?
Sanchertx: To SSPatrick Click on the PC Update button inside of Advisor to check for and run updates. After you run all the necessary updates, you should click on Health Check to scan your computer to remove the warnings. Here is a good document on the ins and outs of Total Care Advisor. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01599730&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
Petedog11: I have the HP Pavilion a6745f Desktop PC. Media Center came pre-installed with the computer. Do I have a Tuner card installed?
Mister_Do: To Petedog11 Hi Petedog11, It doesn't look like you have a TV Tuner installed. Here is your product spec for reference: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01625611&cc=us&lc=en&dlc=en&product=3870515
laurensw: I installed antivirus software and now my PC is running really slow - what should I do?
Bryan_N: To laurensw Hi Laurensw, It often helps to ensure the original antivirus software was fully removed. One possible solution is to use the Norton Removal Tool to completely remove the trial version of Norton that shipped with your PC.
rdewing: My PC is about a year old and it is getting slower and slower. Do I have a virus? Is there something that I can do to make run faster?
Mister_Do: To rdewing It is tough to say why your PC is running slowly, but there are some things you can do that may help its performance. Check out this web site for step by step instructions on basic PC care. http://h20239.www2.hp.com/techcenter/pctuneup/ HP also offers free online classes to teach you how to tune up your XP or Vista PC. Check it out http://tinyurl.com/lj86yt
scribblesteve: I'm having a graphics problem where I cannot see images. I have only seen it with the HP Help and Support and the Installation of Adobe Web Premium Installation. I have no Idea how to fix this, and neither does anyone in the multiple Support Forums I've posted the problem in. Here are some screenshots: http://www.stevedolan.com/shared/graphicsproblem.jpg | http://www.stevedolan.com/shared/graphicsproblem2.jpg
Bryan_N: To scribblesteve This one looks like something I cannot answer before the event terminates. Can you start a thread on this on the customer forums here and we can continue? If you already have, can you send me the link and I can subscribe to it?
scribblesteve: Bryan_N: Here is that link: http://h30434.www3.hp.com/psg/board/message?board.id=Display&message.id=1715#M1715
Bryan_N: To scribblesteve Thanks scribblesteve
SiobhanF-HP: We are nearing the end of our chat session. We only have time for 3 more questions. If we did not get to your question, please post it on the Notebook and Desktop boards.
jest1: It takes my PC a pretty long time to boot. Any recommendations?
Mister_Do: To jest1 The first two things I would consider doing would be to 1) add more memory to your PC (unless you already have max memory), and 2) I would change my Startup program and process settings. Here are a few HP Support documents that explain how to prevent unnecessary programs from running at startup: For Vista: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00813419 For Vista: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00819747&cc=us&lc=en&dlc=en For XP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07149&cc=us&lc=en&dlc=en
SiobhanF-HP: We only have time for one more question. If we did not get to your question, please post it on the Notebook or Desktop boards.
jest1: I think I have a notebook battery that was part of a recent recall, what do I do about this?
Mister_Do: To jest1 Visit the HP Notebook PC Battery Pack Replacement Program Web site at: http://www.hp.com/support/BatteryReplacement for additional information and to determine if your battery is part of the program.
jest1: How can I find out the maximum amount of memory my system can accept?
Mister_Do: To jest1 HP has product specifications for your PC on its web site. Go to www.HP.com and click on Software Driver and enter your exact PC model name. You must give the specific model number, ex dv9009nr, and not the series number, ex dv9000. Click on the document that references Product Specifications at the top of the list of articles. You will get a detailed breakdown of your system including microprocessor, graphics card, and the maximum amount of memory you can load onto your PC.
SiobhanF-HP: We are ending the chat event. Thank you for coming. We hope you found it worthwhile. I will be posting a transcript of the event in announcement section at the top of the Notebook and Desktop boards. Please feel free to continue these conversations on the Forums.
SiobhanF-HP: We will be hosting future Meet the Experts chat sessions on a variety of topics, so please tell us what you thought of the event and how it could be improved.
Message Edited by timhsu on 06-02-2009 05:28 PM
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.hello sir,
i want to your help
i was installed fresh windows 7 via cd rom and then after installed all software.
and now after 1 day customer complained me that cd rom not read any cd and i m also check when i insurt cd so its not read and when i am double click on cd rom icon its eject so what i do for that please reply on my email address.
[text removed for privacy]
VIMAL -
the 3d features require 'use graphics processor' is enabled in the performance preferences. Your video card must meet the minimum requirements and you may need to check that your driver is working correctly
Hello I'm also getting this error.. can anybody help me out? Here's my log.
Adobe Photoshop Version: 2014.0.0 20140508.r.58 2014/05/08:23:59:59 x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 2
Processor speed: 2128 MHz
Built-in memory: 2934 MB
Free memory: 231 MB
Memory available to Photoshop: 2354 MB
Memory used by Photoshop: 70 %
3D Multitone Printing: Disabled.
Touch Gestures: Disabled.
Windows 2x UI: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=768, right=1366
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
glgpu[0].GLVersion="2.1"
glgpu[0].GLMemoryMB=1242
glgpu[0].GLName="Intel(R) HD Graphics"
glgpu[0].GLVendor="Intel"
glgpu[0].GLVendorID=32902
glgpu[0].GLDriverVersion="8.15.10.2993"
glgpu[0].GLRectTextureSize=8192
glgpu[0].GLRenderer="Intel(R) HD Graphics"
glgpu[0].GLRendererID=70
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32"
glgpu[0].GLDriverDate="20130130000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20 - Intel Build 8.15.10.2993"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447 ]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[512]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[1024]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[41]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
License Type: Tryout Version
Serial number: Tryout Version
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Temporary file path: C:\Users\ANNABE~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 298.0G, 63.8G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2014/04/14-23:42:44 79.554120 79.554120
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdbePM.dll PatchMatch 2014/04/23-10:46:55 79.554276 79.554276
AdobeLinguistic.dll Adobe Linguisitc Library 8.0.0
AdobeOwl.dll Adobe Owl 2014/03/05-14:49:37 5.0.33 79.552883
AdobePDFL.dll PDFL 2014/03/04-00:39:42 79.510482 79.510482
AdobePIP.dll Adobe Product Improvement Program 7.2.1.3399
AdobeXMP.dll Adobe XMP Core 2014/01/13-19:44:00 79.155772 79.155772
AdobeXMPFiles.dll Adobe XMP Files 2014/01/13-19:44:00 79.155772 79.155772
AdobeXMPScript.dll Adobe XMP Script 2014/01/13-19:44:00 79.155772 79.155772
adobe_caps.dll Adobe CAPS 8,0,0,7
AGM.dll AGM 2014/04/14-23:42:44 79.554120 79.554120
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
amtlib.dll AMTLib (64 Bit) 8.0.0.45 BuildVersion: 8.0; BuildDate: Fri Mar 28 2014 20:28:30) 1.000000
ARE.dll ARE 2014/04/14-23:42:44 79.554120 79.554120
AXE8SharedExpat.dll AXE8SharedExpat 2013/12/20-21:40:29 79.551013 79.551013
AXEDOMCore.dll AXEDOMCore 2013/12/20-21:40:29 79.551013 79.551013
Bib.dll BIB 2014/04/14-23:42:44 79.554120 79.554120
BIBUtils.dll BIBUtils 2014/04/14-23:42:44 79.554120 79.554120
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.2.6.32411 2.2.6.32411
CITThreading.dll Adobe CITThreading 2.2.6.32411 2.2.6.32411
CoolType.dll CoolType 2014/04/14-23:42:44 79.554120 79.554120
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2014/01/21-23:58:55 79.551519 79.551519
icucnv40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
icudt40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
imslib.dll IMSLib DLL 7.0.0.145
JP2KLib.dll JP2KLib 2014/03/12-08:53:44 79.252744 79.252744
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.2.1.3399
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS 2014/03/25-23:41:34 79.553444 79.553444
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2014 15.0
Plugin.dll Adobe Photoshop CC 2014 15.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 5.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 5.0.0.74
PSArt.dll Adobe Photoshop CC 2014 15.0
PSViews.dll Adobe Photoshop CC 2014 15.0
SCCore.dll ScCore 2014/01/21-23:58:55 79.551519 79.551519
ScriptUIFlex.dll ScriptUIFlex 2014/01/20-22:42:05 79.550992 79.550992
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
VulcanControl.dll Vulcan Application Control Library 5.0.0.82
VulcanMessage5.dll Vulcan Message Library 5.0.0.82
WRServices.dll WRServices Fri Mar 07 2014 15:33:10 Build 0.20204 0.20204
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 15.0 (2014.0.0 x001)
Accented Edges 15.0
Adaptive Wide Angle 15.0
Angled Strokes 15.0
Average 15.0 (2014.0.0 x001)
Bas Relief 15.0
BMP 15.0
Camera Raw 8.0
Camera Raw Filter 8.0
Chalk & Charcoal 15.0
Charcoal 15.0
Chrome 15.0
Cineon 15.0 (2014.0.0 x001)
Clouds 15.0 (2014.0.0 x001)
Collada 15.0 (2014.0.0 x001)
Color Halftone 15.0
Colored Pencil 15.0
CompuServe GIF 15.0
Conté Crayon 15.0
Craquelure 15.0
Crop and Straighten Photos 15.0 (2014.0.0 x001)
Crop and Straighten Photos Filter 15.0
Crosshatch 15.0
Crystallize 15.0
Cutout 15.0
Dark Strokes 15.0
De-Interlace 15.0
Dicom 15.0
Difference Clouds 15.0 (2014.0.0 x001)
Diffuse Glow 15.0
Displace 15.0
Dry Brush 15.0
Eazel Acquire 15.0 (2014.0.0 x001)
Embed Watermark 4.0
Entropy 15.0 (2014.0.0 x001)
Export Color Lookup NO VERSION
Extrude 15.0
FastCore Routines 15.0 (2014.0.0 x001)
Fibers 15.0
Film Grain 15.0
Filter Gallery 15.0
Flash 3D 15.0 (2014.0.0 x001)
Fresco 15.0
Glass 15.0
Glowing Edges 15.0
Google Earth 4 15.0 (2014.0.0 x001)
Grain 15.0
Graphic Pen 15.0
Halftone Pattern 15.0
HDRMergeUI 15.0
IFF Format 15.0
Ink Outlines 15.0
JPEG 2000 15.0
Kurtosis 15.0 (2014.0.0 x001)
Lens Blur 15.0
Lens Correction 15.0
Lens Flare 15.0
Liquify 15.0
Matlab Operation 15.0 (2014.0.0 x001)
Maximum 15.0 (2014.0.0 x001)
Mean 15.0 (2014.0.0 x001)
Measurement Core 15.0 (2014.0.0 x001)
Median 15.0 (2014.0.0 x001)
Mezzotint 15.0
Minimum 15.0 (2014.0.0 x001)
MMXCore Routines 15.0 (2014.0.0 x001)
Mosaic Tiles 15.0
Multiprocessor Support 15.0 (2014.0.0 x001)
Neon Glow 15.0
Note Paper 15.0
NTSC Colors 15.0 (2014.0.0 x001)
Ocean Ripple 15.0
OpenEXR 15.0
Paint Daubs 15.0
Palette Knife 15.0
Patchwork 15.0
Paths to Illustrator 15.0
PCX 15.0 (2014.0.0 x001)
Photocopy 15.0
Photoshop 3D Engine 15.0 (2014.0.0 x001)
Photoshop Touch 14.0
Picture Package Filter 15.0 (2014.0.0 x001)
Pinch 15.0
Pixar 15.0 (2014.0.0 x001)
Plaster 15.0
Plastic Wrap 15.0
PNG 15.0
Pointillize 15.0
Polar Coordinates 15.0
Portable Bit Map 15.0 (2014.0.0 x001)
Poster Edges 15.0
Radial Blur 15.0
Radiance 15.0 (2014.0.0 x001)
Range 15.0 (2014.0.0 x001)
Read Watermark 4.0
Render Color Lookup Grid NO VERSION
Reticulation 15.0
Ripple 15.0
Rough Pastels 15.0
Save for Web 15.0
ScriptingSupport 15.0
Shake Reduction 15.0
Shear 15.0
Skewness 15.0 (2014.0.0 x001)
Smart Blur 15.0
Smudge Stick 15.0
Solarize 15.0 (2014.0.0 x001)
Spatter 15.0
Spherize 15.0
Sponge 15.0
Sprayed Strokes 15.0
Stained Glass 15.0
Stamp 15.0
Standard Deviation 15.0 (2014.0.0 x001)
STL 15.0 (2014.0.0 x001)
Sumi-e 15.0
Summation 15.0 (2014.0.0 x001)
Targa 15.0
Texturizer 15.0
Tiles 15.0
Torn Edges 15.0
Twirl 15.0
Underpainting 15.0
Vanishing Point 15.0
Variance 15.0 (2014.0.0 x001)
Water Paper 15.0
Watercolor 15.0
Wave 15.0
Wavefront|OBJ 15.0 (2014.0.0 x001)
WIA Support 15.0 (2014.0.0 x001)
Wind 15.0
Wireless Bitmap 15.0 (2014.0.0 x001)
ZigZag 15.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Installed TWAIN devices: NONEWhat Intel video card do you have? The only Intel HD graphics cards officially supported by Photoshop CC are:
Intel HD Graphics P3000
Intel HD Graphics P4000
Intel(R) HD Graphics P4600/P4700
Intel HD Graphics 5000
Go here to read more about the requirements: Photoshop CC and CC 2014 GPU FAQ -
Best way to announce that the hardware does not meet the minimum requirements
Hi Everybody!!!
I'm in the process of tiding my App up, and I stumbled into a requirement that needs to be addressed. I'm not quite familiar with the latest trends, so I was wondering if anybody could recommend a way to inform the user if the hardware
to use does not meet the minumum requirements.
In a nutshell:
* I just created a game using Direct3D / DirectX 11,
* I'm using "DrawIndexedInstanced", which means that the videocard to use should meet at least DirectX v10 (my shaders are using model 9_3 but I tested it in a computer with DirectX9 model 3 (or so the nvidia brochure said), and the game pretty
much died in my arms).
* According to the App Certification Requirements: "if you choose a minimum feature level higher than 9_1, your app must detect at launch whether or not the current hardware meets the minimum requirements. If not, the app must display a message to
the customer detailing the Direct3D requirements."
* I know how to detect the Direct3D level supported by the current videocard. What I would like to know is how to tell the user that the videocard does not support the minimum requirements.
I don't have much knowledge about the current trends:
* I assume that displaying a message box may not be the best option, as that would mean I need to link the MFC layer to do so (the game is in Visual C++ and that's what I would do if it were one of my day-job projects). I'm quite sure that
is too much of a library just to show a message box... not to mention that most likelly the MFC is no longer supported in a Metro application...
* I was thinking about displaying a nice graphic warning about the issue, but if the D3DDevice1 is not what I expect then I don't think I can be sure that at least it can display the graphic with the information.
* I'm not quite sure if I should be linking to a .NET Library ("System.Windows.Forms" comes to mind), but then again maybe it's too much of a library for just a messagebox.
* Then again, displaying that message in a command prompt may not be the best idea either.
Any help is greatly appreciated!!!
Best Regards,
Tarh Ik
Tarh ikHi Chuck,
I tried your idea, but the game always crashed when calling the DrawIndexedInstanced() function in a computer that only supported DirectX Level 9.1 (plenty of those computers at my day-job, sometimes I swear this office could be
a museum). The crash started as a driver unload call, and after that everything goes down.
I also tried using the WARP mode, but the performance was horrible, and after a minute of playing I started to have temperature issues with the CPU (I did not see that one coming)
What I finished doing was to create two sets of shaders (pixel and vertex):
* If the feature reported by D3D11CreateDevice was 9_3 or above, I'd use my very own and happy shaders, compiled in 9_3 model. Beautiful performance with DrawIndexedInstanced().
* If on the other hand the feature reported by D3D11CreateDevice was either 9_2 or 9_1, I'd use a set of shaders compiled for level 9_1. That seemed to be enough to draw a couple of images on the screen and tell the user, using my own game elements,
that the computer did not match the hardware requirements.
It looks like this was a good approach. My game passed the certification test, and it is currently on the AppStore.
Best Regards,
Tarh Ik
PS: This posting has been posted "AS IS"
Tarh ik -
When I try to update my iMovie to be Maverick compatible, this is what I get " Your computer’s video card does not meet the minimum system requirements." Any suggestions? Thanks
I have a Mac Pro earley 2008 with 16gb ram and the original ATI Radeon 2600 XT 256mb ram card.
After searching everywhere and finding no helpful info I just went to amazon and serched video cards for Mac Pro. The Asus HD 6450 silent and others came up. They all show PC compatibatily but since Mac is now PC structure I think allmost any card will work that is PCI-e.
I purchased the Asus HD 6450 for $39.00 with $10 rebate and it worked great, ( plug and play ).
My startup is way faster than before and graphics are way better.
The DVI works great with my Viewsonic and if you need to connect more than one monitor the DVI and VGA are secondary. If your main monitor is HDMI than you will have no problems using more than 2 screens in sharing mode.
http://www.amazon.com/s/ref=nb_sb_noss_1?url=search-alias%3Daps&field-keywords=A sus+hd+6450+silent&rh=i%3Aaps%2Ck%3AAsus+hd+6450+silent -
HT4007 The installed graphics card does not meet the minimum requirements for Aperture.
The installed graphics card does not meet the minimum requirements for Aperture. I have not used Aperture in a while and just got this error message. I tried applying OS updates and reinstalling Aperture and still get the same message. Does anybody have a solution or work around.
Are you using a non-standard Graphics Cards? Then this may be the reason.
You may also get this error message, if you accidentally booted into "Safe Boot Mode". Then certain extensions of the Graphics card will be disabled and Aperture cannot be launched.
Reboot and make sure that you this time will boot into regular boot mode.
See: Mac OS X: What is Safe Boot, Safe Mode?
If you are indeed running the system in Safe Mode, the question is, what made this happen? Do you use a wireless mouse and keyboard? There is a strange bug that makes Mac OS X boot into Safe mode, if you turn the wireless devices on, while the system is booting. Make sure they are active, before you boot.
But if you did not boot into Safe Mode, you could try to boot into this mode to reset the graphics card and then boot again into regular mode.
Merry Christmas!
Léonie -
Reading the mode channel start and no. of bits using the CAN channel API
Currently I am using the CAN channel API to get information from a CANdb file. I'm using it to get max, min, scaling information, etc. However, I can not use it to get the start bit and the number of bits in the channel mode when using mode-dependant channels. Is there an easier method to retrieve this information using one of the CAN API's instead of manually parsing the file myself for the information?
I think that there has been some misunderstanding with regard to the
original question. I believe Dillon is trying to find the start bit and
number of bits in the multiplexer. The terminology of multiplexer and
mode gets a little confusing. For clarification, my understanding is
that a mode is a specific value of a multiplexer. In the case of Dirk's
example code, he was able to retrieve the number
of bits of the CHANNEL, but not the number of bits of the MULTIPLEXER.
I believe that I have run into a similar problem to
Dillon's. I want to read a NI CAN Database (*.ncd) or a Vector CAN
Database (*.dbc) programmitically. I have attached a zip containing a
VI and some *.ncd file to allow others to see my progress thus far.
This is a heavily modified version of Dirk's previously posted program.
As you can see, it is easy to get a list of messages using the "CAN Get
Names" VI. Using that list of messages, it is also easy to get a list
of channels by reusing the "CAN Get Names" VI. The list of channels
does not include any information as to whether or not they belong to a
multiplexer, but fortunately we can use the "CAN Get Property" VI to
find out which channels are mode dependent and the value of the mode
that the channel corresponds to (if it is mode dependent).
Unfortunately, this does not give us any information as to the location
or length of the multiplexer which contains the mode. Thus, I know
whether I should be looking for a multiplexer and I know what value to
watch for in the multiplexer, but I have no idea where or how to look
for that value in the CAN message.
Interestingly, by
playing around with Dirk's database that he had attached, I was able to
determine that the list of channels does not always give out the same
information. Typically, you will simply receive an 1D array strings
containing only the channel names, but the output is different in the
event that you have a database that meets the following criteria:
1. Two channels (in different modes) have the same name
2. The database contains at least two multiplexers
In
this case the output will be a 1D array of strings in which the
repeated channels (regardless of whether they are in the same
multiplexer) will be output in the format "<message
name>.<multiplexer NAME>.<mode value>.<channel
name>". The channels that have unique names are simply output as the
channel name. Now this is helpful in that by default the multiplexer
name contains the start bit of the multiplexer, but this cannot be
relied upon. The creator of the database could easily change the name
of the multiplexer and the format is only adhered to when the
previously mentioned criteria are met. Also it still does not tell us
anything about the number of bits expected in the multiplexer (remember
Dirk had found the number of bits expected for the CHANNEL).
I have found another alternative output format when the following criteria are met:
1. Two channels (in different modes) have the same name
2. Only one multiplexer is contained within the file
In
this case the output will be a 1D array of strings in which the
repeated channels will be output in the format "<message
name>.<mode value>.<channel
name>". Again, this special format is only used for the repeated
channels. Uniquely named channels are simply output as channel names. While this is not particularly useful, but I thought I should mention it.
It
is also probably worth noting that I found the previously mentioned
alternative formats by directly reading reading a *.ncd file. It
appears that by reading the channels directly from MAX we get at least
one additional format (<message name.channel name> ). Considering
that this is actually even less information and since my application
specifically requires that I directly read a CAN database without the
assistance of MAX, I have not significantly explored this avenue.
Let
me finish by reiterating the question that I am asking: How do you
programmitically determine the start bit and number of bits of the
multiplexers in a CAN database (*.ncd or *.dbc). I have attached a zip
file containg my current "testing" VI and some databases to illustrate
the results that I have described above.
Message Edited by William Griffin on 01-06-2009 04:58 PM
William Griffin
NI Certified LabVIEW Architect
NI Certified Professional Instructor
DISTek Integration, Inc. - NI Certified Alliance Partner
http://ww2.distek.com
Attachments:
test_mode_dep_msg_rev_B.zip 18 KB -
Get a Report crashed error while running report using the mode character
Hello,
I'am getting an "Enable to run report - Report as crashde" issue only when I'am running reports using the mode character. The same report with desformat pdf never has any problems. I have changed the englife (set to one) increase the cachesize but I still have the same issue.
I'm using report 6i and Oracle 8i.
Thanks in advance for your help.
Regards,
Laurent.Hi Thanks for the response,
In fact the report in character mode is working fine in my environnement but is not working on my customer environnement (which is supposed to be the same as mine). I was thinking of cache size issue or something like this ?
Regards,
Laurent. -
Wireless and network printing transcript for Meet the Experts
On March 16th, HP hosted its first online chat event on wireless and network printing. Below is a transcript of that session.
I am in the process of planning the next chat event. I would love to hear what topics would interest you, what day of the week and time is best for you, and if you think an hour is too long.
So, if you get a minute, please let me know.
Here's the transcript:
SiobhanF-HP: Welcome! Cameron, Craig, David, and Jim are ready to tackle your questions.
SiobhanF-HP: Just to remind you if you want to ask a question, you must be a member of the HP Support Forums. If you want to join, go here https://passport2.hp.com/hppcf/createuser.do
nc256: Do I need a wireless router to hook up my wireless printer?
CameronL-HP: No, but most people will want to do it this way. You can use a feature called an ad hoc connection to avoid using a router, but it is only covered under an older standard that is slower and less secure. Also, without something to route traffic between the local network and the internet, you cannot get an internet connection. Using a wireless router makes setting up a wireless network easier, and it will generally make the network work better too.
jest1: I've seen some hardware in stores for a "print server" hardware device that attaches to a network. Is this something that I need in order to run a printer over a network?
CraigB--HP: Not if you have a printer that has a network connection built in. Many models of HP computers are ready to be connected directly to your wired or wireless network.
katiepage: How can I print when I am using a VPN?
DavidH-HP: VPN connections generally hide the rest of your home network to increase the security of the VPN connection. A printer on the network isn’t a security threat but the VPN doesn’t know that. It just hides everything just to be sure. That means that when a VPN is active you need some way to connect to the printer other than your home network. Bluetooth, USB, and even printing to a thumb drive and plugging that into the printer are all ways of getting your print job to the printer that don’t go through your home network.
SiobhanF-HP: If you have specific product questions, the more information you give us the better we will be able to help you. Getting your exact model number; any error messages; a description of your wireless network including what kind of security you have, what wireless-devices are connected to your network, and your IP address will go a long way to helping us answer your question.
MelissaP: Why would I want a wireless printer?
CraigB--HP: The main advantage of a wireless printer is the ability to place the printer somewhere in your home or office even if this is not near your router or computer.
Deltan: What is the maximum distance I can have between my router and my printer?
CameronL-HP: It does depend on your environment. Without interference about 25 feet. Walls and floors and other objects can reduce this. The types of walls are important. For example, mirrors and outdoor walls will greatly reduce the indoor range.
jest1: Is there a preferred wireless router type or brand for wireless printing compatibility? We are using a Linksys 802.11g router in my home.
JimB-HP: In general, any wireless-router from a name brand manufacturer that has been Wi-Fi certified is compatible with our printers (look for the Wi-Fi logo). We use Linksys in our lab with great success.
nc256: Are there any digital cameras that can send directly to an HP wireless printer for photo printing?
DavidH-HP: Many printers support a feature called Pictbridge. If the camera and printer both supports this feature, the camera can be plugged directly into the printer to print photos. Or are you asking about printing over a network connection?
KevinW: I keep hearing that you shouldn’t use default settings for a network. Why?
CraigB--HP: There are three reasons not use default settings: First, wireless-routers do not have any wireless security enabled by default. Second, you will be using a common network name in which case you may connect accidentally to your neighbor’s network. Third, your wireless-router is accessible by inadvertent guests who may change the configuration of your wireless-router without your knowledge or use your internet connection without your permission.
Bodie08: I have an HP Lan attached printer and Windows XP on my home network. Is there a known setting (Firewall/port/other) or patch to address the issue of hpqtra08.exe hanging on Windows XP Shutdown? A number of us in the forum have identified this issue. Thanks!
DavidH-HP: This problem has been seen in the past but there were attempts to address it. Have you checked to see if there is a later release of software available on the web? (hp.com)
ZhuLee3: How old is wireless printing technology? I noticed all the experts have around 20 years of experience with it, was there wireless 20 years ago?
JimB-HP: Wireless printing first appeared with the introduction of the 802.11 standard in late 1990's. HP has been making wireless printers since 2003.
lpeterson123: What makes wireless so flaky at times?
CameronL-HP: There are lots of reasons. Wireless signals are affected by distance, walls, metal objects, and other wireless devices like cordless phones. However, most of the problems seem to be from how the network or how security software is configured, and these can also cause things to fail only occasionally or in certain situations. Having a good wireless connection between a PC and printer involves several hardware devices and lots of software made by different companies that all have to work together; if something is not quite right in any of these things then the whole solution looks flaky.
Bowman16: I use a Mac, are there any features that would not work if I was to set it up for wireless use
DavidH-HP: All the features will work on a Mac if you install the full HP software solution.
jest1: Thanks for the answer on the router question. The next question, then, is to ask what would be a recommended consumer-grade wireless-enabled printer (or series) just so I can start my research.
JimB-HP: Any of our Photosmart or Officejet wireless printers will work with Wi-Fi certified wireless-routers. Our price points really have more to do with how much printing you do. In general, our more expensive printers cost less per page than our less expensive models.
Bodie08: Why would I choose "spooling" on my PC over "direct connect”?
CraigB--HP: In general, spooling allows you to use your program sooner than printing directly.
ZhuLee3: Jim: What is it like to be an "HP Printing Expert"? What kind of stuff do you get to work on, on a day to day basis?
JimB-HP: I really like my job -- I've always been a radio enthusiast so working on 802.11 technology is really a dream job for me. I'm also fortunate to work with a great team here in Vancouver, WA. More importantly, I like designing equipment that people use in their everyday lives.
TEACHER1: Recently I changed routers, now I am unable to print wirelessly, even though the SES and wireless network light are steady on my Deskjet 6980 printer. What is the solution? Thanks.
DavidH-HP: The wireless light indicates that the radio is on but does not indicate that the printer is connected to the network. First check that the printer is connected to the network by printing a network configuration page from the printer.
AgentRed: I get my internet with a Verizon wireless broadband card. Someone told me that wouldn't work with a wireless printer. Is that true?
CameronL-HP: Our wireless printers use the 802.11 b, g or n standard which is not compatible with the wireless cellular standard. It would be like trying to connect to a wireless network using Bluetooth. They are different wireless technologies.
DavidH-HP: Regarding the Verizon card, it is true that you cannot connect the printer over the Verizon connection, but as long as your laptop has Wife you can print to the printer over WiFi at the same time that the Verizon connection is active. This should not be a problem.
jest1: Is there a "minimum" internet connection that is recommended for wireless printing? We live a bit far from the DSL CO so our connection is sometimes flaky. I would guess that incoming speed shouldn't affect my local wireless LAN but I want to ask it anyway
CameronL-HP: There are 2 parts to your home network. 1 is your wireless router which manages your local network equipment, then your network connection to the world wide web which your DSL provider gives you. The connection speed of your local network is not affected by your internet connection speed.
Bowman16: Are any HP printers 802.11n? I do not want to add an 802.11b,g to my network and cause it to slow down.
JimB-HP: Currently, our printers comply with the 802.11g standard. We are investigation the emerging 802.11n standard.
ZhuLee3: Will there be a transcript of all the questions and answers from this chat available for viewing after the session? I think I missed some questions at the start.
SiobhanF-HP: The chat event begins when you joined. Sorry that you can't see what was said before you joined. I hope to have transcript posted tomorrow or on Wednesday at the latest.
nc256: Where is the future of printers headed? Does HP have any interesting plans with printing technology? And what’s your opinion on whether or not color laser printing will ever approachthe photo realism of ink jet color?
JimB-HP: The future of HP printing will be characterized by wireless connectivity to not only computers but to mobile internet devices. In fact, as mobile devices become smaller (think phone or netbooks), the need to print from your mobile device might become more relevant.
jest1: Am I able to print from my iphone to a wireless printer?
CraigB--HP: You can print photos from your iPhone to HP wireless printers and it works great in my experience. Go to http://www.hp.com/go/iprintphoto to get the details.
TEACHER1: Thank you. I printed a page. It shows that wireless is disconnected.
DavidH-HP: Then you just need to input the wireless settings from your new router into the printer. If your printer does not let you input the settings from the front panel, you can use the CD that came with the printer or downloaded from hp.com to configure the printer again ( look for the option to "add a device" ).
ZhuLee3: Question about security... if I get a wireless printer, what’s to prevent other people within range of my printer, from adding it and printing documents? How is this configured on the actual printer?
JimB-HP: The simplest way to secure your printer is to enable WPA-PSK security for your wireless network and to use a security pass-phrase that is at least 12 characters long. This configuration is very safe from intruders for the foreseeable future.
CameronL-HP: It' is also a good idea to use a unique network name, also called an SSID.
carolj: I have a photosmart C7180 and I have it hooked up to my laptop (windows vista) when the setup completed the printer was put in networking instead of printers and I cannot access it or move it out of there. What do you suggest?
CraigB--HP: You might need to uninstall and reinstall. Before doing this, make sure your get the latest driver from the HP support at: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1153754&lc=en&cc=us&dlc=en&lang=en&cc=us This is also where you can get a copy of the instruction book.
wizll: Hi, I haven't done much research in wireless printing, but I'm interested as I currently have my printer set up the old fashioned way where it's connected to a networked PC, but if the PC is off I can no longer print, which is obviously inconvenient. Do hp wireless printers have a web gui you can connect to once it's on the home network, or is it simply all done from the printer's interface. I've seen some old wired network printers that only use the printer's ui and that seems like a clunky use.
DavidH-HP: Yes, the HP printers which have networking built-in have what we call an "embedded" web server which allow you to configure settings, check status, and have many other features; on some models you can even scan using the embedded web server.
nc256: Jim: Will color laser printing ever reach ink jet quality for photos?
JimB-HP: While never is a long time, inkjet printers will, for the near future, output higher quality photos.
katiepage: If I'm at home, connected to my office network via VPN, can I access my office networked printers?
CraigB--HP: Yes, when you are connected to the office VPN, you can print to your office printers. However, you will not be able to print to your home networked printers while you are connected to the VPN.
jest1: If a friend comes over to my house with their laptop and needs to print something, are they able to do this just by authenticating with my wireless LAN (assuming I have a wireless printer set up)?
CraigB--HP: In addition to authenticating to your network, you friend will also need to install the printer driver for your printer.
jpszambelan: Is there a wireless USB device of some kind I can connect to my printer if there is no network connection already built in?
JimB-HP: HP sells an accessory that adds Wi-Fi capability to your USB printer (see http://www.shopping.hp.com/product/printer/inkjet/wireless/4/accessories/Q6236A%2523A2L) Also, many higher-end wireless-routers allows USB printers to be connected to them to allow sharing of the printer from the network. Note that this solution often limits you to just printing and not scanning from the network.
rockwoodchev: It seems that my computer can find my printer, but my printer can't find the computer, so that "Scan to computer" won't work. What do I need to do in order to fix that?
DavidH-HP: This can be blocked by security software running on the PC (such as a personal firewall). Make sure that your firewall is configured to allow communication on your local network. You can also unblock specific ports, but the easiest way is often just to allow communication on the local home network. The specific setting varies from firewall to firewall.
SiobhanF-HP: We are nearing the end of our chat session. We only have time for 3 more questions. If we did not get to your question, please post it on the Networking and Wireless board in the Printers and All-in-Ones forum. http://h30434.www3.hp.com/psg/board?board.id=Networking
SSPatrick: Is it possible to print wirelessly to the same HP printer using both a PC and a Mac?
JimB-HP: Yes -- I do this in my home. I have both Macs and PCs on my network without any trouble.
Bowman16: Any plans to do this again?
SiobhanF-HP: Yes we are.
ZhuLee3: Do all of the experts hang out on the HP community? Will we see you posting there after this?
DavidH-HP: Oh yes, whenever time permits. In addition to trying to help people, I learn things too.
JimB-HP: I'm known as Wi-Fi-Guy on the support forums. I hang out there often helping where I can. It helps me be a better designer.
CraigB--HP: I monitor the forums looking for problems to take back to the development lab for investigation. To date, I have only posted one reply.
CameronL-HP: I haven't been involved in the past but expect to be more involved in the future.
SiobhanF-HP: We only have time for one more question. If we did not get to your question, please post it on the Networking and Wireless board in the Printers and All-in-Ones forum. http://h30434.www3.hp.com/psg/board?board.id=Networking
ZhuLee3: Thanks for setting this up!
SiobhanF-HP: The transcript will be posted on http://h30434.www3.hp.com/psg/board?board.id=Networking
TEACHER1: Thank you all for conducting this session !!!!
jest1: Is there an OS limitation to print wirelessly?
JimB-HP: All the OS versions supported by the printer as supported wirelessly. In general, we are compatible with Macs, Windows and Linux.
SiobhanF-HP: We are ending the chat event. Thank you for coming. We hope you found it worthwhile. I will be posting a transcript of the event in the Networking and Wireless board in the Printers and All-in-Ones forum. We will be hosting future Meet the Experts chat sessions on a variety of topics, so please tell us what you thought of the event and how it could be improved. http://h30434.www3.hp.com/psg/board/message?board.id=Feedback&thread.id=525
Live Forum Closed
Message Edited by timhsu on 03-18-2009 05:39 PM
Message Edited by timhsu on 03-18-2009 05:43 PM
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.I expected this to be released quite earlier. But now that it's in process, I'll wait patiently.
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee. -
I have a Mac mini OS X 10.4.11, intel core duo processor (not core 2 duo), with 512 mb and 1.83 GHz processor. I only have version 9.0.3 of iTunes because it hasn't let me go higher, which I believe is because of the operating system. I want to get my purchased music from the Mac mini to a different computer (that has the latest version of iTunes) and also my iPad. The Mac mini does not meet the requirements listed to simply upgrade to snow leopard or lion. As far as I can tell. Forgive me if I am lacking here...this is new to me. What can I do to get the music transferred. I have invested alot of money over the past few years on all this music that I should be able to transfer. Thank you in advance if you can help me.
If you want to sync it to the iPad from that Mac, you need to upgrade it to at least 10.5.8.
If you want to copy the music to another Mac, you don't. Move the iTunes folder of the item in the Finder's sidebar over as you would any other folder. If you put it somewhere other than the Music folder, launch iTunes with the Option key held down and point it to that location.
(61713) -
Sessão Meet-The-Expert de NF-e - Escolha o tema e registre-se!!!
Oi Pessoal,
No dia 23 de abril iremos realizar uma sessão meet-the-expert sobre NF-e e gostaríamos da colaboração de vocês para moldar essa sessão. Esse webinar ocorrerá tanto em inglês como em português, sendo as 10:00 da manhã em inglês e as 14:00 em português.
O objetivo da sessão é mostrar os erros mais comuns da nota fiscal no ERP e no GRC e como analisá-los e resolvê-los, desta forma minimizando impacto nas operações e facilitando implementação de mudanças/melhorias.
Para isso criamos um formulário do google no qual listamos os principais incidentes de NF-e e gostaríamos que vocês nos ajudassem a priorizar quais seriam os mais relevantes para apresentar.
Para registrar-se na sessão é necessário possuir S-User e utilizar o seguinte link.
Você podem entrar no formulário e votar nos assuntos neste link.
Além dessa sessão iremos criar uma séria de posts no formato documento ( que permite colaboração e edição de várias pessoas ) descrevendo esses cenários.
att,
Renan CorreaOlá Paulo,
Você pode acessar o service marketplace, procurar por uma área chamada SAP Enterprise Support Academy e buscar o curso abaixo:
Analyze and Solve Nota Fiscal Issues in SAP ERP and SAP Nota Fiscal 10.0
att,
Renan -
I have bought my daughter an iPad mini and I've tried to set it all up for her and get her an apple account so she can download games and music but it keeps saying she doesn't meet the age restriction. How can I set this up for her as she has an iPod and would like to access music from iTunes ect.
There are age restrictions for an Apple ID. These are in place for a good reason. Simply set it up to use your iTunes account/Apple ID for purchases. If you don't have one, create one.
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ -
My daughter is 13 yrs old. She was born in August 1997. When I tried to set up her itunes account, I mistakenly typed in the year of my son's birthday which is 1999....which would make her too young. When I tried to create the account again, with the correct year of 1997, it is giving me a message that it "does not meet the minimum age requirements". But it does. What do I do to fix this? I got her the Ipod for her birthday and haven't given it to her yet and I wanted to get some songs on it for her before I gave it to her. What can I do?
Then I have no idea what to say (you did change names and dates I assume?)
1 idea
Contact iTunes Support -
HP proudly announces the first "Meet the Experts" on line chat event March 16th, 2009
HP is proud to announce the first in a series of on line chat events sessions where you will have an opportunity to interact real-time with some of HP's top guns in a particular area of interest. We will focus on different topics and technologies in future Meet the Expert sessions.
Meet the Experts: Wireless and Network Printing 101
Meet four of HP's wireless, network printing experts Monday on March 16th from 3:30 - 4:30 PM PST.
Cameron has been with HP for 27 years. He's worked on everything from faxes to printers. He is the lead for Customer Satisfaction Connectivity and has a lot of experience troubleshooting many common network issues.
Craig has been with HP for more than 20 years and has focused on printers for 17 of those years. He is a Distinguished Technologist at HP and has a great deal of experience setting up networks and printers. He is also the go to guy for solving software printing issues.
David has been with HP's printing group for 15 years. He has a lot of history with HP's wireless printers, as a software manager and a firmware manager. He's followed the developments in wireless technology closely and is focused on understanding the challenges customers face and helping solve them. You can check out his blog Network Inkjets from the Inside.
Jim has been at HP for 20 years. He focuses on Wi-Fi technology and is an Architect and Technical Lead for 802.11. He specializes in setting up, troubleshooting and fine tuning WiFi networks.
These experts will answer your questions and give tips on how to navigate the murky waters of network printing. Topics that may be covered in this real-time chat event include:
Urban myths on the best ways to secure your wireless network
Common pitfalls such as poor wireless connections and firewall interference
Embedded web servers, when and when not to use them
The pros and cons of "Adhoc" versus "Infrastructure" networks
While you can attend this real-time chat event without signing up in advance, you must be a member of the HP Support Forums to ask questions. Signing up to become a member of the forums is easy and only takes a few moments, plus it will allow you to post questions or give answers on the Forums.
And it is all free!
So, come and learn about wireless and network printing. Please be sure to come on time as space is limited!
If you can't make the chat event, we'll post a transcript of the event on the Printing and All in Ones board.
If you'd like to learn more, check out HP's free online classes where you can take classes such as "Go wireless: using Bluetooth to connect and print" or "Print wirelessly at home or on the road."
Thanks in advance for your interest and participation!
Message Edited by DaniW on 03-03-2009 11:57 AM
Message Edited by DaniW on 03-11-2009 02:27 PM
DaniW
HP Forum Admin
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"Meet the Experts transcript can now be found here
Meet the experts transcript
Thanks & regards,
DaniW
HP Forum Admin
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution" -
1st Mobile Infrastructure Meet-The-Experts Session on 20-Sep-06
Hello mobile SDN community,
The NetWeaver Mobile development team is now hosting "Mobile
Infrastructure Meet-The-Experts" sessions. The first session with
the topic "MI Configuration" takes place on September 20th.
Interested? - Below you find more details about it.
<b>What is a "Meet-The-Expert" Session?</b>
A "Meet-The-Experts" Session is the forum for MI consultants,
mobile application consultants and mobile application developers
having a technical background to ask questions directly to
colleagues from MI development. This kind of session is different
to "RKT Live Expert Sessions" where a specific topic is
presented/demo-ed and questions can be asked at the end regarding
this topic. A "Meet-The-Experts" Session focuses more on
questions than on presentation. Here speakers give a short
introduction to the topic (approx. 15 minutes) on a high level
and then discuss questions brought up by the audience. It is
highly appreciated if you contribute with a number of
questions.
<b>When is the next one scheduled and what is the topic?</b>
The first session is dedicated to the topic "Mobile
Infrastructure - Configuration" (J2EE/ABAP configuration, CCMS,
SSO, security, compression, File/DB persistence and amount of
data, device types, etc.) The speakers are Nameeta S Kustagi,
Sivakumar V and Karthik V Setty. It takes place on September 20th
at 5:30 pm IST which is 2:00 pm CET/8:00 am EDT/5:00 am PST.
<b>How about the level of questions? Can I ask "stupid" questions?</b>
Don't be afraid - verything can be asked. However, it is recommended
that you have either participated in a MI classroom training (TMOB20/TMOB40)
or have completed the relevant RKT Learning Maps (Link: http://service.sap.com/rkt-mi)
or have extensive MI knowledge gained in a MI project. For some topics, basic
knowledge of the new new device management tools might be
required. You can learn about it in the recently held Live Expert Sessions
(Link: http://service.sap.com/rkt-mi => Live Expert Sessions).
<b>Can I send my questions beforehand so that the speakers can prepare for it?</b>
You are welcome to include your questions in this forum thread. These questions
will get priority in the session. Please post your questions in the thread until 24 hours
prior to the event. Of course, you can also ask questions during the session.
To do that, please indicate that in the conferencing tool using the "raise hand" button.
<b>How to I dial-in and what conferencing tool is used?</b>
We are using WebEx for transmission of slides, etc. Please note that a small installation
need to be performed at your PC to participate in this session. For the audio a
conference call is used. The details can be found below.
<b>I cannot participate live - will there be a recording of the sessions?</b>
Yes. The download location will be posted in this thread after the session.
<b>Will there be future sessions?</b>
Yes, there will be an SDN blog soon regarding future sessions about Generic Sync, Smart Sync and the new
NW Mobile Administrator.
<b>Dial-In details:</b>
Slides, etc. http://sap.webex.com
Meeting Number: 747408777
Meeting Password: miexperts
Audio:
Access Code: 952750#
Dial-in numbers:
Australia 61-2-8223-9530
Austria 43-2682-205-6410
Belgium 32-2-789-8522
Denmark 45-3271-4886
Finland 358-969-379-712
France 33-1-70-993-524
Germany 49-69-5899-90858
Hong Kong 852-3002-7809
Hungary 36-1-777-4844
Ireland 353-1436-4579
Italy 39-064-5210-8275
Japan 81-33-570-8600
Luxembourg 352-342-0808-255
Netherlands 31-20-796-5331
Norway 47-2316-2861
Portugal 351-2112-01-780
Singapore 65-6415-5107
Spain 34-934-923-129
Sweden 46-850-520-328
Switzerland 41-43-456-9069
UK 44-208-609-7400
US 1-718-354-1240
If no dial-in number is listed for your country, please call the dial-in number of a country near to your location.Hello SDN community,
the schedule is now ready at
/people/community.user/blog/2006/09/14/mobile-infrastructure-meet-the-experts-qa-sessions
Regards,
Wolfgang
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