Meeting Place 8.5.3.4 - Change Directory Service Configuration

Hi Support Community
We have 3 CUCM clusters version 8.6.2
We have 1 Meeting Place 8.5.3.4 cluster with a primary and standby server
Meeting Place has directory service integration with 1 of the CUCM clusters and performs all user sync and authentication via AXL / LDAP
We now need to change the Meeting Place configuration for AXL server, used for authentication and sync, to another CUCM cluster, this will use exactly the same LDAP search base so all users and details will remain the same in CUCM and therefore we want nothing to change in Meeting Place so all users should remain the same with the same configuration and all meetings should remain the same.
It looks straight forward to change the AXL URL but then we discovered the below from the Meeting Place configuration guide :
" user updates, imports, and deletions are not supported from a redundant Cisco Unified Communications Manager, even if it is integrated with the same LDAP directory as the primary Cisco Unified Communications Manager. This is because Directory Service user updates are tied to a field that is unique to each Cisco Unified Communications Manager server."
So we need to know how we go about changing the directory service configuration to point to another CUCM cluster for authentication and synchronization whilst keeping Meeting Place users and meetings in the Database unchanged.
Any help will be greatly appreciated.
Thanks, Carl Ratcliffe

Hi Carl,
I've just received a final update. If you want to point your Directory Integration to a different CUCM server that is holding the same user database and runs AXL service, you should be able to just change the AXL URL on MP and point to this new server. After this change is made and saved, we recommend restarting services on MeetingPlace (SSH to the server with mpxadmin account, changing to 'root', and running 'mpx_sys restart' command). Once the services are restarted and system comes back up, go to User Configuration > Directory Service > Directory Service Configuration and perform a Full Sync (make sure that Profile Number setting under Profile Number Configuration section is set to New users only in order to avoid any profile # change if any of the user profiles in CUCM was updated in the meantime)
Please, let me know of any questions you might have.
Thank you.
-Dejan

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Hi All
One of my customer is not beeing able to dial in to meeting more than 6 people, port allocated for the meeting was 20. Rest of the caller were getting disconnect tone.
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15315: Dec 17 2012 16:00:10.402 NZD: 192.168.125.4: %CS-6-EX_RAP_INSESSION: 0x200f7: 0/5, "csapmain.cc", 1394 (0x2d, 0x2e9, 0x122, 0x69880000) All access ports blocked for 45 mins starting now
15316: Dec 17 2012 16:00:10.402 NZD: 192.168.125.4: %VUI-4-OK: 0x0: 0/8, "vuiconf.cc", 1890 (0x1, 0x25, 0x122, 0x89)
15317: Dec 17 2012 16:00:11.992 NZD: 192.168.125.4: %CS-6-EX_SCHEDPARAMSCHANGEDBY: 0x200fc: 0/5, "csschedparams.cc", 1146 (0, 0, 0, 0) Scheduling Parameter had just been changed by user 0
15318: Dec 17 2012 16:00:12.292 NZD: 192.168.125.4: %CS-4-OK: 0x0: 0/5, "csconfrec.cc", 13250 (0xfff, 0x1, 0x2, 0)
15319: Dec 17 2012 16:00:22.257 NZD: 192.168.125.4: %VUI-4-EX_VUINOTQUITEREADY: 0x300d6: 0/8, "vuisession.cc", 7621 (0, 0x6, 0, 0) VUI is not quite ready for new calls
15320: Dec 17 2012 16:00:22.258 NZD: 192.168.125.4: %VUI-4-EX_MSGHANDLER: 0x1007d: 0/8, "cmsnetwk.cc", 1718 (0x3, 0x25, 0x26, 0x3c8e) Error from message handler;, max=37, code=38, seq=0x3c8e
15321: Dec 17 2012 16:00:22.258 NZD: 192.168.125.4: %VUI-4-OK: 0x0: 0/8, "vuirouter.cc", 267 (0x2f9a0014, 0x2, 0x26, 0x3c8e)
15322: Dec 17 2012 16:00:22.258 NZD: 192.168.125.4: %VUI-6-OK: 0x0: 0/8, "vuirouter.cc", 268 (0x60b00013, 0x2, 0x3, 0)
15323: Dec 17 2012 16:00:32.357 NZD: 192.168.125.4: %VUI-4-EX_VUINOTQUITEREADY: 0x300d6: 0/8, "vuisession.cc", 7621 (0, 0x7, 0, 0) VUI is not quite ready for new calls
15324: Dec 17 2012 16:00:32.358 NZD: 192.168.125.4: %VUI-4-EX_MSGHANDLER: 0x1007d: 0/8, "cmsnetwk.cc", 1718 (0x3, 0x25, 0x26, 0x3c8e) Error from message handler;, max=37, code=38, seq=0x3c8e
15325: Dec 17 2012 16:00:32.358 NZD: 192.168.125.4: %VUI-4-OK: 0x0: 0/8, "vuirouter.cc", 267 (0x2f9a0014, 0x2, 0x26, 0x3c8e)
15326: Dec 17 2012 16:00:32.358 NZD: 192.168.125.4: %VUI-6-OK: 0x0: 0/8, "vuirouter.cc", 268 (0x60d00013, 0x2, 0x3, 0)
15327: Dec 17 2012 16:00:32.631 NZD: 192.168.125.4: %VUI-4-EX_VUINOTQUITEREADY: 0x300d6: 0/8, "vuisession.cc", 7621 (0, 0x8, 0, 0) VUI is not quite ready for new calls
15328: Dec 17 2012 16:00:32.632 NZD: 192.168.125.4: %VUI-4-EX_MSGHANDLER: 0x1007d: 0/8, "cmsnetwk.cc", 1718 (0x3, 0x25, 0x26, 0x3c8e) Error from message handler;, max=37, code=38, seq=0x3c8e
15329: Dec 17 2012 16:00:32.632 NZD: 192.168.125.4: %VUI-4-OK: 0x0: 0/8, "vuirouter.cc", 267 (0x2f9a0014, 0x2, 0x26, 0x3c8e)
15330: Dec 17 2012 16:00:32.632 NZD: 192.168.125.4: %VUI-6-OK: 0x0: 0/8, "vuirouter.cc", 268 (0x60f00013, 0x2, 0x3, 0)

The following case was opened for this above question/problem:
http://wwwin-tools.cisco.com/casekwery/getServiceRequest.do?id=624495099
In summary,
It appears that a maintenance window of 45 minutes was configured for the meeting place server
at Dec 17 2012 16:00 NZD, and it blocked all further calls into the system.
In Meeting place 8.0 scheduling a maintenance windows will result in system reserving
all available access ports , resulting in total unavailability for new callers. However
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Please refer
http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Release_8.0_--_Monitoring_and_Mai
ntaining_the_Cisco_Unified_MeetingPlace_Web_Server#Scheduling_a_Maintenance_Window
Once all the ports are reserved system will disallow all new callers from joining the
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Pramoth stated:
Thanks for the finding. We didn't out the system under maintenance on that day.
Where can I check to confirm if the system was put under Maintenance mode during that
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The Engineer went on further to say
In meeting place 8.0 , while scheduling a meeting users can select an option called
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anyone else for calling in. Since users are unable to call in or schedule meeting this
meeting will act as a maintenance window.
0x122 is the Unique Meeting id corresponding to meeting id 6988. You can confirm it if
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just trying to provide some info to this question in case anyone runs across the same issue. they can see the notes/details that has been provided

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