Meeting place server

Question

Hi All
One of my customer is not beeing able to dial in to meeting more than 6 people, port allocated for the meeting was 20. Rest of the caller were getting disconnect tone.
I looked at the logs and found this message but not sure why ?, does any one know what this means (See logs below)
15315: Dec 17 2012 16:00:10.402 NZD: 192.168.125.4: %CS-6-EX_RAP_INSESSION: 0x200f7: 0/5,  "csapmain.cc", 1394 (0x2d, 0x2e9, 0x122, 0x69880000) All access ports blocked for 45 mins starting now
15316: Dec 17 2012 16:00:10.402 NZD: 192.168.125.4: %VUI-4-OK: 0x0: 0/8,  "vuiconf.cc", 1890 (0x1, 0x25, 0x122, 0x89)
15317: Dec 17 2012 16:00:11.992 NZD: 192.168.125.4: %CS-6-EX_SCHEDPARAMSCHANGEDBY: 0x200fc: 0/5,  "csschedparams.cc", 1146 (0, 0, 0, 0) Scheduling Parameter had just been changed by user 0
15318: Dec 17 2012 16:00:12.292 NZD: 192.168.125.4: %CS-4-OK: 0x0: 0/5,  "csconfrec.cc", 13250 (0xfff, 0x1, 0x2, 0)
15319: Dec 17 2012 16:00:22.257 NZD: 192.168.125.4: %VUI-4-EX_VUINOTQUITEREADY: 0x300d6: 0/8,  "vuisession.cc", 7621 (0, 0x6, 0, 0) VUI is not quite ready for new calls
15320: Dec 17 2012 16:00:22.258 NZD: 192.168.125.4: %VUI-4-EX_MSGHANDLER: 0x1007d: 0/8,  "cmsnetwk.cc", 1718 (0x3, 0x25, 0x26, 0x3c8e) Error from message handler;, max=37, code=38, seq=0x3c8e
15321: Dec 17 2012 16:00:22.258 NZD: 192.168.125.4: %VUI-4-OK: 0x0: 0/8,  "vuirouter.cc", 267 (0x2f9a0014, 0x2, 0x26, 0x3c8e)
15322: Dec 17 2012 16:00:22.258 NZD: 192.168.125.4: %VUI-6-OK: 0x0: 0/8,  "vuirouter.cc", 268 (0x60b00013, 0x2, 0x3, 0)
15323: Dec 17 2012 16:00:32.357 NZD: 192.168.125.4: %VUI-4-EX_VUINOTQUITEREADY: 0x300d6: 0/8,  "vuisession.cc", 7621 (0, 0x7, 0, 0) VUI is not quite ready for new calls
15324: Dec 17 2012 16:00:32.358 NZD: 192.168.125.4: %VUI-4-EX_MSGHANDLER: 0x1007d: 0/8,  "cmsnetwk.cc", 1718 (0x3, 0x25, 0x26, 0x3c8e) Error from message handler;, max=37, code=38, seq=0x3c8e
15325: Dec 17 2012 16:00:32.358 NZD: 192.168.125.4: %VUI-4-OK: 0x0: 0/8,  "vuirouter.cc", 267 (0x2f9a0014, 0x2, 0x26, 0x3c8e)
15326: Dec 17 2012 16:00:32.358 NZD: 192.168.125.4: %VUI-6-OK: 0x0: 0/8,  "vuirouter.cc", 268 (0x60d00013, 0x2, 0x3, 0)
15327: Dec 17 2012 16:00:32.631 NZD: 192.168.125.4: %VUI-4-EX_VUINOTQUITEREADY: 0x300d6: 0/8,  "vuisession.cc", 7621 (0, 0x8, 0, 0) VUI is not quite ready for new calls
15328: Dec 17 2012 16:00:32.632 NZD: 192.168.125.4: %VUI-4-EX_MSGHANDLER: 0x1007d: 0/8,  "cmsnetwk.cc", 1718 (0x3, 0x25, 0x26, 0x3c8e) Error from message handler;, max=37, code=38, seq=0x3c8e
15329: Dec 17 2012 16:00:32.632 NZD: 192.168.125.4: %VUI-4-OK: 0x0: 0/8,  "vuirouter.cc", 267 (0x2f9a0014, 0x2, 0x26, 0x3c8e)
15330: Dec 17 2012 16:00:32.632 NZD: 192.168.125.4: %VUI-6-OK: 0x0: 0/8,  "vuirouter.cc", 268 (0x60f00013, 0x2, 0x3, 0)

Answer 1

The following case was opened for this above question/problem:
http://wwwin-tools.cisco.com/casekwery/getServiceRequest.do?id=624495099
In summary,
It appears that a maintenance window of 45 minutes was configured for the meeting place server
at Dec 17 2012 16:00 NZD, and it blocked all further calls into the system.
In Meeting place 8.0 scheduling a maintenance  windows will result in  system reserving
all available access ports , resulting in  total unavailability  for new callers. However
existing calls will be preserved.
Please refer
http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Release_8.0_--_Monitoring_and_Mai
ntaining_the_Cisco_Unified_MeetingPlace_Web_Server#Scheduling_a_Maintenance_Window
Once all the ports are reserved system will disallow all new callers from joining the
meeting by giving error message 480, Temporarily in available
Pramoth stated:
Thanks for the finding. We didn't out the system under maintenance on that day.
Where can I check to confirm if the system was put under Maintenance mode during that
time.
The Engineer went on further to say
In meeting place 8.0 , while scheduling a meeting users can select an option called
'reserve all ports'. Selecting this option will create a meeting, in your case 6988 that
will block all access ports.
You can right click on meeting 6988 --> Select Meeting details --> Check 'Meeting
Type' and it will be 'reserve all ports'
Access ports are virtual software ports by which audio callers access application server.
When a person schedules a meeting and uses the option 'reserve all ports' ,system will
reserve all system access ports for that meeting making meeting place  inaccessible for
anyone else for calling in. Since users are unable to call in or schedule meeting this
meeting will act as a maintenance window.
0x122 is the Unique Meeting id corresponding to meeting id  6988. You can confirm it if
you run 'mtginfo -m 6988' from you application server, it will display 0x122 as unique
meeting id.
just trying to provide some info to this question in case anyone runs across the same issue. they can see the notes/details that has been provided