Meetings created on Q10 do not sync to Outlook 2013 calendar

Am using a Shaw email account on Outlook 2013. Just got the Q10 and cannot seem to sync. It syncs from Outlook to the phone but not from the phone to Outlook.
BB Link ver 1.2.0.28
Office Professional 2013
BB Link does not throw and error messages and shows up as successful sync.
Is it possible that the phone is not able to write to the Outlook pst file. But I would have imagined that it would throw an error message is what is confusing me.
Has anyone else had this issue or something similar?
There is an update for the phone but I did not apply it. I didn't want to mess it up further.
The user was using a BB torch before and we moved him to the q10. He was having somewhat of a similar issue just that he would get meeting reminders but Outlook would not display them in the calendar. Now the q10 will not even send any of the calendar appointments to Outlook.
Thanks for the help. If anyone can offer any suggestions

LarryMcJ -
I read your first post and checked all the items you pointed out. I was already set up in the way you described but alas my problem remained. I appreciated the suggestions and checked them carefully but it had no effect on my problem.
I found it interesting that I could change an item on the BB (no matter where it was created) and the change would propagate over to iCal but a new item created on the BB would not come over. I also tried using the click box to overwrite the BB from iCal but items created on my BB were completely unaffected by the sync.
I had no calendars tied to the BB email addy. I did find that my calendars were somehow linked to various (random?) email addresses (I use 5). Things have started working better since I changed all the calendars to tie to one email addy. I was able to get Google sync to work without a hitch after about an hour of playing with it and there have been no problems since. Maybe RIM should try to hire some Google developers away ;-)
Anyway - the headache and frustration were just not worth it. There may be a way to get my setup to work with DTM but, honestly, I don't have the time, patience or the hair left to pull out. I am no longer trying to find a solution - I have moved on.

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My goal was to GET RID OF iCLOUD. If you want to keep using iCloud, what I did probably won't help you but please read it and see if an idea to solve your problem arises out of it.
Before I had yesterday's problem, I took the time and spent the money to upgrade Windows 7 to the Ultimate version, and then updated Office to 2010 from 2007.
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at this point, it (the calendar) does not yet show up in outlook today. *You will change your data file in account settings later.*
4) Go back to the iCloud folders and open the contacts. Select list, select all, and then copy to contacts-personal folder as with the calendar items. Check your contacts there and make sure the list has moved.
5) Close outlook.
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8) Open outlook again; go to account settings. Under data files, select Personal Folders as the default file. You will still see an iCloud archive on your list after you change it.
9) after you do this, it will take several minutes for Outlook to switch over to the Personal Folders data file. Be patient. After this is done, you will be able to use Outlook 2010 without the iCloud files showing up or interfering with the function of the software or syncing.
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11) On your iPhone, go to settings and select the iCloud menu. Turn off iCloud sync on each item you have been syncing. When it asks if you want to keep all the items that iCloud has placed there, select DELETE.
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12) after you turn off iCloud on your phone, plug your iPhone into the USB port, turn on iTunes. After iTunes recognizes your phone, it will sync again. All your contacts and calendar items will be transferred back to your iPhone (and no duplicates!)
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See:
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Meetings created on Q10 do not sync to Outlook 2013 calendar

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