Mega delay in loading web pages - help please

For the last week I have been experiencing very slow web page loading on both a Win 7 PC and a Mac OSX, both are connected by ethernet to the HH
It takes about 20 secs to load most sites. The browser start to load then hangs for 20 secs.
The HH was up for 3 months and reset itself two weeks ago.
Anyone got any ideas why this is happening?
Ping times are pretty bad
Pingtest.net just now shows 271ms and 19 ms jitter
Here is my HH stats
Connection Information
Line state
Connected
Connection time
14 days, 00:05:22
Downstream
6,144 Kbps
Upstream
448 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.1 Annex A
Latency type
Interleaved
Noise margin (Down/Up)
9.1 dB / 24.0 dB
Line attenuation (Down/Up)
41.4 dB / 25.0 dB
Output power (Down/Up)
9.3 dBm / 1.7 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
35289 / 39
CRC Errors (Down/Up)
17282 / 18
HEC Errors (Down/Up)
54374 / 25
Error Seconds (Local/Remote)
12433 / 63

Now email is also affected.
All three email accounts are intermittent, especially the BT internet main email account.
Cannot contact server is the favourite error message.
As others have had similar connection problem perhaps one of the nice MODS could actually find out what is happening in the BT network?

Similar Messages

Serious delay in loading web pages, not network, but safari issue

After my last software update, I am experiencing delays in loading web pages, 30sec-minutes on safari. This occurs rather frequently, I'd say about 20%-30% of the times I visit certain web pages.
One example web location I noticed this happening is (but its not the only one):
http://www.theweathernetwork.com/weather/caqc0363
Once I visit this page, sometime it loads fine, other times it takes forever (the load indicator stays on in the tab). Also, once the delay occurs, opening up new widows or new tabs to ANY other address are also delayed. It seem like all of safari is stuck waiting for responses. (safari itself is still running ok, it is responsive and there is NO spinning wheel of death).
It is not a network issue. Often while waiting for safari to load, I launch firefox, visit the same page and read, meanwhile Safri still loading, even after trying to refresh...I also do other network tasks, ssh, ftp, email with no problem.

Thanx! The numbers didn't help me anything, but your post reminded me: I found the DNS numbers that my ISP had provided that I had put in the Ethernet TCP/IP section in Network Preferences, and just copied and pasted them into my airport TCP/IP section. Worked great!

Delay in loading web pages after airport express installation

Hello, I had my intel imac hooked up to dsl directly through ethernet (PPPoE), and I had really fast internet browsing. I then got an airport express, hooked it up to create a wireless network, and it worked, except that, while loading a new web page in firefox, it has a delay of about 13 seconds before it starts loading the page (spinning circle showing in the tab). Once the first items appear on the page, its very very quick, but it just takes 13 seconds to start. Does anyone know what this means, and how I can fix it?
Kenton

Thanx! The numbers didn't help me anything, but your post reminded me: I found the DNS numbers that my ISP had provided that I had put in the Ethernet TCP/IP section in Network Preferences, and just copied and pasted them into my airport TCP/IP section. Worked great!

Web pages are popping up unexpectedly-advertisement mainly-it takes up my MB on my router because of loading--I am already over my limit--registry defender keeps popping up from some web page--Help Please--

My anti -virus program had some critical issues-deleted all of them-downloaded stopzilla to repair-but I was getting these before the repair and still afterwards--a new tab from a webpage will appear out of no where-usually advertisement-I have won something--and also a registry cleaner will appear-not knowing what program this is from-how do I stop my browser from doing this-thanks

My anti -virus program had some critical issues-deleted all of them-downloaded stopzilla to repair-but I was getting these before the repair and still afterwards--a new tab from a webpage will appear out of no where-usually advertisement-I have won something--and also a registry cleaner will appear-not knowing what program this is from-how do I stop my browser from doing this-thanks

Set up initial web page - Help please

I have turned on personal web serving and when I put in the domain name I get the following message:
'Seeing this instead of the website you expected?'
At least I know that Apache is working but *how do I replace this page with my website*?
Please use easy to understand instructions as I am new to the server side!
thank you in anticipation for your help.

Thanks, this has brought up the welcome page but I have a directory problem:
Unless I place a forward slash after a directory name it doesn't recognize it. ( the file within the folder is named index.html ) and returns a can't find message and redirects as examples below:
This doesn't work: www.publici.co.uk/pong and returns the following http://knotset-55.local/pong/
This works: www.publici.co.uk/pong/
Again, thanks for your help
Peter

Delay in loading web pages using wireless after 10.5.6 update.

I've read the posts for the 10.5.5 updates, but I have been recently experiencing this problem after updating to 10.5.6.
It is seemingly a DNS problem because of the delay in "Looking up" and "Waiting for" in Firefox, but I do not have DNSchanger trojan. I have done everything from entering the known DNS statically, dynamically, OpenDNS on either or both the router and laptop.
I experience no problems at all when connecting to the router directly w/ an ethernet cable. And my download speeds, whether P2P or a large file through webserver is similar to what I experienced before the 10.5.6 update.
I understand that it could be my ISP, but I was surfing fine less than a week ago. Is it merely a coincidence that I updated to 10.5.6? Any further suggestions?

Thanx! The numbers didn't help me anything, but your post reminded me: I found the DNS numbers that my ISP had provided that I had put in the Ethernet TCP/IP section in Network Preferences, and just copied and pasted them into my airport TCP/IP section. Worked great!

My macbook air is so slow at loading web pages

Why is my Macbook Air suddenly so slow at loading web pages?

Please answer as many of the following questions as you can. You may already have answered some of them. In that case, there's no need to repeat the answers.
Have you restarted your router and your broadband device (if they're separate) since you first noticed the problem? If not, do that now and see whether there's any change.
If your browser is Safari, then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Any change?
If you're running OS X 10.9 or later, select the Advanced tab in the Preferences window and uncheck the box marked
Stop plug-ins to save power
Any change?
Quit and relaunch the browser. Any change?
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Enable Private Browsing in the Safari menu. Any change?
Are any other web browsers installed, and are they the same? What about other Internet applications, such as iTunes and the App Store?
If other browsers and Internet applications are also affected, follow these instructions and test. Any change?
If Parental Controls is active for any user, please turn it off and test. Any change?
If only Safari is affected, launch the Activity Monitor application and enter "web" (without the quotes) in the search box. If a process named "Safari Web Content" is shown in red or is using more than about 5% of a CPU, select it and force it to quit by clicking the X or Quit Process button in the toolbar of the window. There may be more than one such process. Any improvement?
Open the iCloud preference pane and uncheck the box marked Photo Stream, if it's checked. Any change?
Are there any other devices on the same network that can browse the Web, and are they affected?
If you can test Safari on another network, is it the same there?
If you connect to your router with Wi-Fi and you can also connect with Ethernet, do that and turn off Wi-Fi. Any difference?

Help! Safari won't fully load web pages until I refresh! Why and any suggestions on how to retify this??

For several months now safari has not been loading web pages properly (not them all, it is a bit random, but maybe every 3rd or 4th page I open?). The blue loading bar gets to about 1.5 inches from the end and stops. I can then click on the bar and refresh and it loads no problems but this is highly inconvenient and I can't seem to fix it.
I have reset safari, updated all software, I am on a mac book pro, I have Version 5.1.5 safari.
Would this be an internet problem rather than a software problem? How would I check.
It's not very convenient when you're doing something important like trying to get tickets for an event and then it jams, and you know you need to refresh but if you refresh you've lost the tickets...
Any suggestions welcome

Hi Krisztina ..
Using OpenDNS can help when pages won't load properly.
Use OpenDNS for better speed, more security, includes anti phishing filters, prevents browser redirects, blocks the flashback trojan, and it's free.
Open System Preferences / Preferences then select the Network tab. Click the Advanced tab then click the DNS tab.
Click +
Enter these addresses exactly as you see them here.
208.67.222.222
Click +
208.67.220.220
Then click OK.
Apple suggests using OpenDNS here > Safari 5.0.1 or later: Slow or partial webpage loading, or webpage cannot be found

Browsers not loading web pages.

Hi there I'm hoping someone can help me with this.
This evening I logged on to my mac to find that none of my browsers (Safari, Chrome and Firefox) could load web pages. My MacBook Pro connects to the Internet via wifi. All other devices (wired and wireless) connected to the router work and even when the mac is hard wired it works. I have a bootcamp install of windows that works fine.
I tried loading all 3 browsers on another users account to no avail as well as attempting it in a guest account. I also attempted to load pages whilst booted in safe mode again to no avail. The strange thing is, when I connect to my universities VPN the browsers all work fine.
I have also noticed that applications installed that show in the menu bar (weather, Dropbox etc) do not work unless the mac is hard wired (or connected to the VPN wirelessly).
Can anyone help with this problem please?

First contact your ISP. You need to confirm that the issue is not on their end.
Change your router channel. Sometimes this is all you will have to do.
Power cycling the router. Read the router's user manual or contact their tech support for instructions.
System Preferences/Internet & Network/Network
Unlock the padlock
Locations: Automatic
Highlight Airport
Click the Assist Me button
In the popup window click the Diagnostic button.
System Preferences/Network- Unlock padlock. Highlight Airport. Network Name-select your name. Click on the Advanced button. Airport/Preferred Networks-delete all that is not your network.
Place a check mark next to "Remember networks this computer has joined." Click the OK button and lock the padlock. Restart your computer.
http://support.apple.com/kb/TS1920 Mac OS: How to release and renew a DHCP lease
No internet connection (wireless)
Check to see if an extra entry is present in the DNS Tab for your wireless connection (System Preferences/Network/Airport/Advanced/DNS).
Delete all extra entries that you find.
Place a check mark next to "Remember networks this computer has joined."
Other resources to check into:
Configuring 802.1X in Mac OS X Lion and Later
Non-responsive DNS server or invalid DNS configuration can cause long delay before webpages load
Netspot
How to diagnose and resolve Wi-Fi slow-downs
Pv6 troubleshooting
OS X Mountain Lion: Check the status of your network connections
OS X Mountain Lion: Requirements for wireless Internet access
What Affects Wireless Internet?
Solutions for connecting to the Internet, setting up a small network, and troubleshooting
If using one of Apple's Airport routers, read its user manual or post in its forum area. If using a 3rd party router, read its user manual, contact their tech support department/website or post in its forum area. Another possible solution - read mammothsuziq response https://discussions.apple.com/message/22082360#22082360

Just moved to ISP PLUSNET and now loading web pages is dead slow

Just moved to ISP PLUSNET and now loading web pages is dead slow.
Like loading google will sometimes take 30 seconds to 1 minute but it used to load in a fraction of a second on my previous ISP.
Sometimes a new URL will take over a minute so I hit Stop Loading This Page and then try again and sometimes it might load instantly, or if not, it might continue to just drag on again.
It's so frustrating it's like being back on dial-up connection - but worse.
It feels like PLUSNET have put something on my Mac to slow it down.
PLUSNET has a restriction on how much I can use per month, which my previous ISP did not have, but according to PLUSNET's usage checker I am nowhere near the max, ie, I am allowed 10GB per month but the checker is showing I have used less than 100 MB so far this month.
I wonder if the PLUSNET usage checker is slowing down my usage coz it's really noticeable that it has only started to run slow since I moved to PLUSNET.
When I run a broadband speed check it always shows the feed coming in at around 5500 kbps or so which should be OK.
PLUSNET told me to go through their test page and I got to the part where it says install a Virus checker and an Adware checker but I'm not sure which ones to use coz I heard some of those checkers are themselves plants that infect you with a virus or keystroke logger.
Also I have Block Pop UP Windows running on Safari but yesterday a window popped up so that blocker seems to have been compromised somehow.
I have 17GB available on my HD of a total of 38GB.
Can anyone help me with this problem please?

(First, if yours is an Intel Mac, check that Safari is not running in Rosetta, which is enough to slow it to a crawl. If you are running Snow Leopard, run Safari in 32 bit not 64 bit.)
Adding DNS codes to your Network Settings, should gives good results in terms of speed-up:
Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu. Click on TCP/IP and in the box marked 'DNS Servers' enter the following two numbers:
208.67.222.222
208.67.220.220
(An explanation of why that is both safe and a good idea can be read here: http://www.labnol.org/internet/tools/opendsn-what-is-opendns-why-required-2/2587 /
Open DNS also provides an anti-phishing feature: http://www.opendns.com/solutions/homenetwork/anti-phishing/ )
Wikipedia also has an interesting article about Open DNS:
http://en.wikipedia.org/wiki/OpenDNS
Whilst in System Preferences/Network you should also turn off 'IPv6' in your preference pane, as otherwise you may not get the full speed benefit (the DNS resolver will default to making SRV queries). If you want to know what IPv6 is:
This is Apple's guidance on iPv6:
http://docs.info.apple.com/article.html?path=Mac/10.5/en/8708.html
Click on Apply Now and close the window.
Restart Safari, and repair permissions.
If that didn't do it, then try this as well:
Empty Safari's cache (from the Safari menu), then close Safari.
Go to Home/Library/Safari and delete the following files:
form values
download.plist
Then go to Home/Library/Preferences and delete
com.apple.Safari.plist
Repair permissions (in Disk Utility).
Start up Safari again, and things should have improved.
More useful information here:
http://guides.macrumors.com/SpeedupSafari
Less likely, but possible, is that the slowness is caused by a Trojan such as the one called 'DNSChanger' or 'OSZ.RSPlug', which can alter the DNS settings of your network connection. This particular Trojan can be inadvertently installed if you have come across certain Quicktime movies where got a window stating that you have to download and install a particular codec in order to see the video.
If you have agreed to that installation, your system can be infected and your DNS settings altered, which results in your system using the wrong DNS servers, which can slow web surfing to a crawl.
This can be fixed by downloading and running a freeware utility called DNSChanger Removal Tool which you can download from here:
http://www.versiontracker.com/dyn/moreinfo/macosx/33696
Once you have run that utility you have to re-boot your Mac, then reset Safari, and re-enter your DNS settings in System Preferences/Network.

Why does my browser not load web pages?

I have been having trouble with my browser not loading web pages. After clicking on a link or typing in a web page, the page will usually not load. I have to reload the page a few times, then it will work fine. I have this problem with all web pages. As for pages like youtube, if I can get a video to start playing, it will stop loading at random times. I can back up in the video and start playing again, sometimes this will lead to the video playing further, only to stop loading again. Help please!

Try streching it with the bottom left corner. Also try view zom in. You can also try safari preferences resetsafari.

Connected to an active network but unable to load web pages

Hi,
I am using an old Powerbook with OS 10.2.x and am trying to add it to an existing network at home. The network is a DSL/ADSL connection, which is received by a modem and is passed on to a wired/wireless router. I have a PC which connects successfully to the router either by wire or wireless and is able to load web pages.
My Mac, however, does not. It indicates that it is connected to my wireless network, and shows full signal strength. It is assigned an appropriate IP address by the router. However, I cannot load any webpages. All I get is a 'server not found'. This is vexing me, and I have been at it for hours, but no solution.
Let me add that with the same settings, I was able to browse on my Mac also yesterday, but for some reason, I have no luck today. Can someone please indicate what is going on?

I am having the exact same problems. My laptop (Gateway) connects fine to the router, but my Mac does not. They sit right next to each other upstairs. The signal will SOMETIMES come through to my Airport card and when it does it is at full strength, but when i run Safari, nothing. I have tried to enter all the information that my PC has printed out and displayed for me, but i have no clue what half of the things are. and my applecare has expired so the people at Apple will not help which is extremely annoying. Sorry i can't help. But if i find anything i will let you know.

MacBook loads web pages too slowly

Since updating to Yosemite, MacBook loads web pages much more slowly. I did run an Etrecheck report. If anyone can help me by interpreting it, I will attempt to post it. Or if you have other suggestions, please advise. I did change to an alternate DNS server already.

EtreCheck version: 2.1.5 (108)
Report generated January 14, 2015 at 7:41:23 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 20:59:31
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (265.93 GB free)
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R   UJ-898
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[failed] com.adobe.CS5ServiceManager.plist [Support]
[loaded] com.avast.userinit.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.avast.init.plist [Support]
[loaded] com.avast.uninstall.plist [Support]
[failed] com.avast.update.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.avast.home.userinit.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
uTorrent UNKNOWN (missing value)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.02 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.02 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Silverlight: Version: 4.0.60310.0 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.5 [Support]
Safari Extensions: ℹ️
wrc [Installed]
Searchme [Installed] Adware! [Remove]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Growl [Support]
Perian [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      6% WindowServer
      0% fontd
      0% Google Chrome
      0% AppleSpell
      0% com.avast.daemon
Top Processes by Memory: ℹ️
168 MB Google Chrome
137 MB com.avast.daemon
129 MB Google Chrome Helper
82 MB Finder
52 MB Safari
Virtual Memory Information: ℹ️
52 MB Free RAM
1.41 GB Active RAM
1.38 GB Inactive RAM
1.03 GB Wired RAM
6.86 GB Page-ins
540 MB Page-outs
Diagnostics Information: ℹ️
Jan 13, 2015, 10:42:32 PM Self test - passed

I'm using Safari 5.0.5 on a 13" MacBook Pro and can't get Safari to fully load web pages or pictures on web pages. Any suggestions?

I bought a MacBook Pro in October of 2010 and it's been running greatly up to this month. Now I am experiencing problems with Safari loading web pages. Sometimes it will load web pages just fine and other times it doesn't load web pages at all. This only seems to happen with certain sites. Also, on some web pages Safari won't load pictures (only the blue "?" is visible). I've experienced the same problem when I use the Mac App Store. In addition to these problems, when I visit sites that have problems loading, sometimes I just get a notice saying "Not connected to the internet" or "Safari cannot find the server." I am beginning to wonder if the problem could be some setting with my wireless router. I'm really hoping my MacBook hasn't gotten a virus. Any help would be greatly appreciated.

Hi.
Try putting these numbers in Network>TCP/IP>DNS Servers, for the Interface you connect with...
208.67.222.222
208.67.220.220
Then Apply

Firefox will not load web page (I also have Internet Explorer 8 installed).

Fire Fox will not load web pages. It may have something to do with proxy settings but I have reset this to Auto-Detect which is where it has always been in the past but still nothing. Something has reset my proxy settings in the past which caused a similar problem but doesn't seem to be the issue this time. I have Internet Explorer 8.0 installed on computer right now and it seems to work.

After looking into this further I checked firewall settings in Panda A.V. For Firefox they were set to Custom settings which effectively disabled it. I changed setting to Outbound only like Internet Explorer and other programs and Firefox seems to work fine now. Hope this helps others who have experienced this problem. I have teenage children who use computer a lot (Face Book, etc.) so the root of the problem may have been Malware, Adware, or something else but hopefully Panda has taken care of this.

Mega delay in loading web pages - help please

Similar Messages

Maybe you are looking for