Member of Target Group: Contact record updated

We are creating a target group for a Campaign and several of the contacts had to be updated (changed Companies "Account" for instance) and the new data for that contact is not reflected on Members list, shows old data (old Company "Account").
Without removing the member and re-adding, are we missing something or once they are added it holds the old data?
We can find this down the road to be cumbersome when copying target groups and/or when using the same target group for other campaigns
if a contact record is updated and the information is not matching to the member data.
Any insight appreciated!

Hi Gina,
once the members are added to a group and after if you do any changes on the master data these changes wont reflect in the group already created, you should remove and save the group after again add back this time the new changed data will be updated.
hope this clarify your issue.
Regards,
Suresh

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Dear Experts,
I am using CRM 2007.
I am getting an error message while importing BP into new Target Group. I am following steps:
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2. Import Members
The moment I click on Import it throws me error for few BP that
"Business Partner is already member of Target Group.
But it does not disply which BP.
I have list of more then 200 BPs that are already existing in CRM system.
And moreover system does not display more then 100 entries so I am unable to find out the which BPs are not getting uploaded.
Please help to resolve the issue.

You can look in table CRMD_MKTTG_TG_I for BPs in target group
regards
Radek

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Can I send a text to a "group" contact without selecting each individual member? I have a group formed in my contacts, but I still have to select each member in that group to send a text or email from my phone.

There are apps that allow you to address sms messages to groups (such as Speed Names: https://itunes.apple.com/us/app/speed-names-contacts-groups/id285124918?mt=8), but not iMessages. Perhaps this will change with a future iOS update.
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I'm having trouble getting ContactList_UpdateInsert to work with Contact Records that have a username.
1) First, I call Contact_RetrieveByEntityID('adminuser', 'password' , 1234, entity_id) to retrieve the contact record data for updating.
cr = c.service.Contact_RetrieveByEntityID('adminuser', 'password' , 1234, entity_id)
2) Then I modify some data, such as ExternalID
cr.externalId = '123456'
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EDIT: I thought I was posting this in the API section, but apparently not. Sorry.

Okay I figured this out. When updating, you either have to supply externalId or emailAddress to match the record you want to change. If neither is supplied, or it doesn't match the supplied value, it adds a new record instead of update. So if you're trying to add an external id, you have to supply the emailAddress parameter as well, so it can match the record you want to change. I don't know if you can change the external id since it will try to match the external id before the email address.
This is the explanation from the knowledgebase
Please note that similarly to the import routine, you can utilize the External ID property to set a unique idenitifier value for each customer. If this value is present then customers are matched and updated accordingly. For example if every customer in your system has a member number, then assign that to the External ID property. If you do not utilize this property then the unique identifier used will be a customer's email address. If neither is provided then contacts are added and never updated as no unique identifier exists.
I assumed that if you retrieve the record you want first (using Contact_RetrieveByEmailAddress), then make your changes and send it to ContactList_UpdateInsert, it should just update that record. But you have to set the emailAddress parameter.

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A target group was contacted through emai. A bunch of them responded. The ones who didnot respond have to be contacted again. How to go about it?

Hello Dilboug,
If campaign execution is triggered via Campaign automation then add members responded to the campaign in a TG.And later remove this TG members from original TG used in campaign.So that the new TG will have members who did not respond to the campaign.
If campaign execution started manually then for campaign response update a marketing attribute.Later segmentation can be done on this marketing attribute with respective filter value.
Regards,
Subash.

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Hi Folks,
I need help with a segmentation based on 'Relationships' requirement. In our system a Contact Person is assigned to a 'Partner' where 'Partner' is an Employee in the system (has a BUR011 relationship with the Contact). Also, the Relationship record (between the Contact and Employee in BUT050) will have some addition custom fields which define other attributes of the 'relationship'. As an example let assume the custom field is XYZ and the possible values are A, B, C for this field.
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Hi Siddharth,
please refer to the online help of how to perform the segmentation based on relationships:
Segmentation Based on Relationships - Segmentation - SAP Library
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solved by myself!

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Hi,
I have to pass the result list of Contact serch(BP_CONT_SEARCH) to Target group creation component(SEGED_TG). Can you give me the steps that I need to follow.
Note: Here the contact structure is different in each component.
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Yes Srikanth, you need to bind context of result list to SEGED_TG using component controller binding. Let me know if you have questions.
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Hi,
I am working on CRM 5.0. Using the segment builder creating target group to be attached to the campaign.
I have created one target group of organizations with Marketing attributes attached to these BPs.
Using this organizations target group as Master Group I am creating one more target group of contact persons of these organizations (using Contact persons relationship). The issue here is, out of these contact persons I require only those contact persons having interest in classical music. I have maintained this attribute in the BP master data of these contact persons.
While creating the target group of such contacts in segment builder I am using this attribute to filter the data but I am getting all the contacts without any filter applied. My requirement is to only get those contact persons (belonging to the master group of organizations) having interest in classical music. Can anyone suggest how to achieve this?
With regards
Ambar Adhav

Folks,
We have implemented Accounts & Contact Management (BP) in our CRM System. Here the Issue is the Business User Can able to create an Account Successfully from Portal but when he is trying to create Relationship - "Has Contact Person" the following error has got occured -
500 SAP Internal Server Error
Error msg - Inconsistancy between Dictionary Types COMT_BSP_BP_TEL_T AND BAPIADTEL (Type of Termination: RABAX_STATE)
Could you pls help me out and How can i proceed to scan the issue?
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Edited by: Srujan Kumar on Jan 19, 2008 8:27 AM

Select one record for each member of the group

Hi,
am having a table where in i will be having data for so many group members. i need to fetch data for a particular group members whose number of rows of data may be more in numbers (but i want only one row of data for each member of the group)
here is the query for fetching all rows of data
select RI.RESOURCE_NAME,TR.MSISDN,TR.ADDRESS1_GOOGLE, TR.MSG_DATE_INFO, FROM TRACKING_REPORT TR, RESOURCE_INFO RI
WHERE TR.MSISDN IN (SELECT MSISDN FROM RESOURCE_INFO WHERE GROUP_ID ='1' AND COM_ID=2 ) AND RI.MSISDN=TR.MSISDN
order by MSG_DATE_INFOoutput of this query is...
>
ddd     12345          13-Mar-10 19:43:03
eee     54321     Tamil Nadu, India      13-Mar-10 19:39:48
ddd     12345          13-Mar-10 19:32:58
eee     54321     Tamil Nadu, India      13-Mar-10 19:30:07
ddd     12345          13-Mar-10 19:23:08
eee     54321     Tamil Nadu, India      13-Mar-10 19:20:14
fff     98765          13-Mar-10 19:19:22
ddd     12345          13-Mar-10 19:13:01
eee     54321     Tamil Nadu, India      13-Mar-10 19:09:50
ddd     12345          13-Mar-10 19:02:56
eee     54321     tn,ind      13-Mar-10 18:59:49
ddd     12345          13-Mar-10 18:53:08
eee     54321     tn,ind      13-Mar-10 18:49:50
ddd     12345          13-Mar-10 18:42:56
eee     54321     tn,ind      13-Mar-10 18:39:50
ddd     12345          13-Mar-10 18:33:00
eee     54321     tn,ind      13-Mar-10 18:29:50
ddd     12345          13-Mar-10 18:22:54
eee     54321     tn,ind      13-Mar-10 18:19:50
ddd     12345          13-Mar-10 18:12:56
eee     54321     tn,ind      13-Mar-10 18:09:50
ddd     12345          13-Mar-10 18:02:54
eee     54321     tn,ind      13-Mar-10 18:00:02
fff     98765     Tamil Nadu, India      13-Mar-10 17:59:26
fff     98765     Tamil Nadu, India      13-Mar-10 17:54:26
ddd     12345          13-Mar-10 17:52:56
eee     54321     tn,ind      13-Mar-10 17:49:50
fff     98765     Tamil Nadu, India      13-Mar-10 17:49:25
fff     98765     Tamil Nadu, India      13-Mar-10 17:44:26
ddd     12345          13-Mar-10 17:42:56
>
from this output i want only one latest record for each member(ddd,eee,fff). i.e
>
ddd     12345          13-Mar-10 19:43:03
eee     54321     Tamil Nadu, India      13-Mar-10 19:39:48
fff     98765          13-Mar-10 19:19:22
>
how to modify the query to achieve this...?

Hi,
This is not giving the result which i want...
table is
CREATE TABLE TRACKING_REPORT
ID               NUMBER,
MSISDN           NUMBER(12)                   NOT NULL,
X                NUMBER(15,8)                 NOT NULL,
Y                NUMBER(15,8)                 NOT NULL,
TIME_STAMP       DATE,
MSG_DATE_INFO    DATE                         DEFAULT sysdate,
ADDRESS1_GOOGLE VARCHAR2(400 BYTE),
ADDRESS2_GOOGLE VARCHAR2(400 BYTE),
ADDRESS_MLINFO   VARCHAR2(400 BYTE),
REQ_ID           VARCHAR2(30 BYTE)
CREATE TABLE RESOURCE_INFO
RESOURCE_ID    NUMBER,
MSISDN         NUMBER,
RESOURCE_NAME VARCHAR2(25 BYTE),
ADDRESS        VARCHAR2(100 BYTE),
COM_ID         VARCHAR2(20 BYTE),
ADMIN_ID       NUMBER,
TIME_STAMP     DATE                           DEFAULT SYSDATE,
GROUP_ID       NUMBER
)

Create target group for contacts does not work

Hi Experts,
I am working on a Markting solution for a University with CRM 5.0.
We need to contact certain Teachers in Schools (they have an orientation function for pupils that might study in the University in the future).
I can segment for schools in Segmentbuilder. Now, I need to generate "new target group from contact". In my case the contact person of the school is the Teacher (function type is contact person). This does not work.
Am I missing some parametrization, or is there a relation to sales area (wich we do not have).
Hoping for your help. I will regard points generously.
cristina

Hi Cristina,
I understand Schools are crated as Org and Teacher as Persons. There exist a Relationship between these similar to Contact Person (BUR001).
Now, Follow the process
1) Create a Data Source in CRMD_MKTDS.
2) Assign an Infoset Query, as per your scenario.
3) Assign Function Module "CRM_MKTTG_PF_BP_TAB_TO_CP" to data source
4) Save, and then create an Attribute List.
Go to Segment Builder and create target group based on above Attribute List.
You'll get a list of all the contact persons. For your case, Teachers.
Hope this helps......
Regards,
Vikas
PS: This will only work if Schools - Org, Teacher = Person and Relationship = BUR001. If you have other criterias please copy Function Module "CRM_MKTTG_PF_BP_TAB_TO_CP" and edit it as per your business case. Then assign this FM in Data Source.

When updating to target only few records got added to the target

When updating to target only few records got added to the target from the transferred recordsu2026what could be the reason?
Edited by: MohanDP on Jun 28, 2010 7:44 PM

Hi Mohan,
When updating to target only few records got added to the target from the transferred recordsu2026what could be the reason
There might be a routine in your Transformation which might be filtering few records(or)
It is possible that you will have multiple records for one keyfield in PSA. But when you try loading the same to datatarget like Cube, the result will be added.
For ex, say you have Profit center US00000593 in PSA with two rows with keyfigure(say some ABC) values 100 & -50.
Then when you load the data to datatarget, you will have only one row in it with Profit center US00000593 & values for keyfigure ABC=50 (i.e 100-50=50). So most of the times we will be having added records less than transferred records.
Hope it is clear!
Regards,
Pavan

Help needed to generate new target group for contacts from BP Target Group

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Hi udaya,
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Best regards
Gregor

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Hi Experts,
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I'm using the FMs CRM_MKTTG_TG_ST_MAINTAIN and CRM_MKTTG_TG_SAVE.
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Hi PRasad ,
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Dear experts,
we are currently on CRM 7.0 SP06.
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I know that we have to use the WEB UI. But there I could not find this functionality.
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H isubash,
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Kind regards
Hannes

Member of Target Group: Contact record updated

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