Memory card sync on OVI Suite

Can someone please tell me how do I sync my messages and music from my memory card to the OVI Suite.
Thanks

For device slowing down you can take the following actions-
1. Clear the browser cache.
2. Move the content from the phone memory to the memory card.
3. Take a backup of all the messages using Nokia suite & delete the excess so that you can free up some memory. In future do not let the message count to go beyond 500 so the phone functions remain smooth. Please note that depending on the number of messages the backup & delete may take even hours.
4. Try using a theme that is smaller in size. The larger the theme size the slower the device becomes.
5. If still the problem persists you can reinstall the current firmware using Nokia Suite. But do take a complete back up of the phone or else you will lose all your data. Also if you've set a password on the memory card & do not remember it then do take a back up of card content also as after firmware reinstallation you will not be able to unlock the card without formatting it.
Please mark the post as solution if it solves your problem.
Current Device - Nokia Lumia 1020/920

Similar Messages

Nokia 5230 Cannot Sync with Ovi Suite

Every time I connect my phone to my computer to sync up with Ovi Suite and click on sync, it doesn't sync and a message pops up to tell me to reconnect or fix the Bluetooth. This has been happening to me ever since I got the phone 3 months ago and only once have I properly synced up my phone with my music (which now doesn't work either and doesn't pick up on the files on my memory card that I added through syncing with Ovi Suite, and every time I connect with the setting of mass storage it tells me I don't have enough room or shows the files ) I would like to restore it to the original factory settings but I have some important files on my phone that I would like to back up before I do that.

Hi,
Pleasew check this link.
http://discussions.europe.nokia.com/t5/Nokia-Ovi-Suite/can-t-sync-calendar-and-tasks-again-with-Ovi-...
Br
Mahayv

Syncing issues, Ovi Suite on Windows 7: Some sugge...

Hi. I was complaining on my twitter about Ovi's last release and someone asked me to report about my experiences here. For most of the issues I did a workaround by myself but I think that I'll not be the only one reporting them and experiencing the same problems, so I'd like to show my thoughts as a suggestion for the next releases.
When I started Ovi Suite after the installation to explore the changes, I had a massive system slowdown and I'm running a Core 2 Quad! Then I realized that Ovi was indexing ALL of my PC musics and photos, including subfolders.
Ok, that's what the software was designed for, the problem is that I have over 30GB of images on my Pictures folder and 22GB on Music. I never checked to immediate syncing when my device is connected neither search my local library, but I just clicked on Music tab and my PC went to a extreme slowdown, NokiaMServer.exe on top CPU usage and crashed. It got worse when I connected my Nokia: It forced to sync the entire 22GB Music files on a 8GB SD! Someone missed a condition there to check if the device has enough space!
I'm not discussing how I sync my music files but I download a lot of 320kb bitrate songs which each one has 11~25MB so as my headphones won't play a louder sound than any 96KB AAC, I convert all that I want to hear on my device and just drag and drop with all of metatags including album covers, works for me. From now I'll put all of my converted files on a specific folder, sync with Ovi and keep everything organized BUT why the hell isn't there a screen asking me to select the default folders for syncing on the first run?
...And the same thing happened to my pictures, just a little bit worse. My system was crashing, Windows Explorer crashed, NokiaMServer went to 25% CPU usage on Task Manager because of thumbnail processing! Really, why the hell would I like to put my entire Pictures folder on my cellphone, especially huge files?
To stop Music indexing, I just selected all songs and deleted them from the Ovi's database/collection without messing with my iTunes library (though some metatags and album covers were corrupted) but for the pictures, deleting 35MB from catalog on my own computer lasted longer than using Bluetooth or the old Nokia Phone Browser to send a 100MB file!
Removing the folders from "folder-watch" or changing the library addresses over the Options should clean Ovi's library/collection but it didn't worked, Ovi kept adding pictures and songs. The only way to stop the ridiculous thumbnail processing (from pictures which I also moved to another folder just in case) was deleting "\AppData\Roaming\Nokia\Intellisync", "\AppData\Local\Nokia\Nokia Data Store" and "\AppData\Roaming\Nokia\Ovi Suite" and seting Ovi's to sync to another folder.
I know that there's a lot of people that don't put that amount of files on Windows default documents folders but I can't understand why this software is so slow for simple commands that other softwares can do better! Even the old PC Suite with Nokia Phone Browser was faster when copying or moving a file to another folder and now it's not even modifying or sending files, it is only reading and indexing!
So, I think that it's not much to ask to Nokia/Ovi developers:
1. Let users choose the default folders for syncing BEFORE start syncing.
2. Faster indexing and exclusion for Ovi's library. Don't waste time processing a half-screen-sized thumbnail, just show a 128x128 and if the user wants to see the full-sized picture, make Ovi launch system's default picture viewer/editor. After all, your own pictures don't have DRM...
3. Nokia Music: Can someone explain me how to lock that damn scroll-bar? Because when I'm exploring my songs suddenly the bar goes back to the top! If you want to make a stylish scroll-bar, fine, but please, make it functional as a normal scroll-bar! Otherwise use system's default!
4. Again about Nokia Music: Something I thought it was nice was letting users choose what application they wanted to use for syncing songs, because some legacy devices don't work with Nokia Music and transferring files from Nokia Music Manager was faster because you didn't had to change you connection type from PC Suite to Media Device. Fortunately for me, iTunes AAC format works fine to reduce disk usage on my devices, but it would nice if Ovi could convert songs for a smaller file size as Music Manager did.
5. I'm also experiencing some random nokiaaserver.exe crashes without any Nokia application running at the same time.
That's all. I hope someone read it and understand my point of view.

use this version. it has most of the bugs fixed...
keep in mind that if you are using a win 764bit, there are still issues with crashing.
here is the link to get the 3.0.0.289
http://betalabs.nokia.com/apps/nokia-ovi-suite-3-0-beta/download_and_installation

File sync with ovi suite. Disappeared?

The wonder functionality of file sync (any file not only audio-img-video) seems not working in ovi suite.
Is it true?
Many thanks

I guess pc suite supports this ... Maybe you can give that a try
Show appreciation by clicking the kudos star :-), or gesture by typing thanks

5230 will not sync with Ovi Suite

I recently factory reset my windows 7 laptop. Since the reset, my nokia 5230 will not synchronise with the Ovi Suite. I am using 2.2.1.23 of the Suite. When I click on sync, nothing happens, it just does nothing, contacts sync is even greyed out. I am connected via USB cable or Bluetooth but it is the same issue with both. It somehow manages to show my sms messages without the sync.
One thing I have noticed, Windows 7 now does something different with my phone and it pops up and gives me Windows tasks to do from the 'Devices' part in control panel, this is not because I choose mass storage device when connecting. I choose PC Suite.
I have spent the last 3 hours searching google, these forums and hard resetting my phone to try solve the problem, but I cannot find a solution.
I have attached a snippet. Notice the icon next to the green Ovi one. It is the new thing that windows is showing that it NEVER showed before.
I am using 32 - bit windows 7.
Can anyone help?
Attachments:
Capture.PNG ‏137 KB

Hey,
Cud u pls confirm if u hav updated ur current version of Nokia Ovi Suite by manually uninstalling previous version?
Hav u enabled sync all option? If yes, read this forum for some work around, like instead of going for Sync all option, try to sync one application at a time(Give nokia ovi suite some 15 to 20 seconds) and thn chck, if it works?
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Nokia 2710 sync with Ovi Suite 2.2.1.23 not

Hi,
I have even a small problem.
When I start the Nokia Ovi Suite and my Nokia 2710 Navigator plug in, the program recognizes the phone, it happens in addition to a rotating group "set up" and nothing more.
So I can not sync my mobile phone content. What am I doing wrong?
Thanks in advance .....
Steffen
PS: With the Nokia PC suite I can sync my mobile phone content easily.

Could you please follow this?
. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

E72 sync Outlook, Ovi-Suite problem workaround

All began when i lost my E71...
... i bought the E72 and connected it to my pc and voila the synchronization worked perfectly.
The joy did not last long, as every time i connected my Nokia to synchronise the synchronization failed with the crash of ovi-suite.
How ever, after reinstalling Ovi-Suite, reinstalling firmware, checking for firewall/antivirus issue and reinstalling/updating drivers i found the reason why the synchronisation didn't work.
After a computer startup and connecting the E72 over usb, the computer recognize the E72 and installs the drivers(!). In the same time the E72 asks for the mode, in this case the PC-Suite mode.
Confirming tree times (without a confirming sound) the synchronization will not work.
Workaround:
- Automatic synchronization has to be off
- disconnect the E72
- wait some seconds and reconnect the E72 (there will be the message for recharging and the question for the connection mod (with sound))
- confirm the PC-Suite mode
- initiate synchronization
Hope somebody can help me with this issue
Thx

louise21 wrote:
okay, so I've had my e72 since February, but I only just finally got around to downloading ovi suite on my PC. installation was fine, then it came to the part where it says to connect the phone, so I did that, but nothing happened. the thing on the PC said that I should select 'ovi suite' or 'PC suite' when it appears on the phone, but the home screen was blank. i've tried connecting it many times and still nothing. the phone lights up when i connect it to the computer, but it doesn't prompt me for the connection mode. i've checked the settings (currently on usb conn. mode: PC suite / ask on conn.: yes) but it's not asking me on connection, nor is there any indication on the ovi suite program that it is connected.
help please?
p.s. sorry for the novel
Do not use OVI Suite.
Set the handset's USB port to "PC Suite", and only use PC Suite for any communication with your device.

Nokia N900 not able to sync with OVI suite

I would like to know why Nokia OVI suite does not support the N900. The phone is great, but I have found that Nokia didn't really have much to do with it. There are lot of capabilities I was surprised especially when it comes to the phone portion of the device. For instance the phone does not have any voice features at all. This is surprising with such a powerhouse of a phone. Not being able to transfer files in OVI is another thing I would like to know if there are plans to fix this or am I just stuck. I must say I am very dissapointed with Nokia when it comes to this phone. I hope that there are plans to update the software to be able to do the same things lesser phones can do.

+1
I receive my N900 today
My nokia PC suit can't recognize the N900 connect on my USB cable !

N97 Mini wont sync through OVI suite

Can anyone advise how i can sync my N97 mini. I have tried the usual method of sync and sync all but nothing happens. I could do with syncing without having to reset my phone as i may lose data on my phone.
cheers

Hey,
Instead of "Sync All", try to sync one application at a time, else, try to disable contacts from Sync all option and then give it a try, if it hlps, pls do share ur results on forum.
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Ovi Suite Crash during Calendar Sync

Hi,
I previously used the latest PCSuite and Sync (7.1.40.1) to sync my calendar and contacts over Bluetooth.
I installed Ovi Suite 2.0.35. Contacts sync OK but Calendar sync crashes Ovi Suite. The complete environment details is:
Nokia Ovi Suite 2.0.1.35
Nokia PC Suite 7.1.40.1
PC Connectivity Solution 9.44.0.3
Connectivity Cable Driver 7.1.22.0
Nokia Ovi Suite Software Updater 2009.40.0.60128
Maps Service API 3.0.35.0
Nokia mPlatform 2.5.195
Ovi Desktop Sync Engine 1.0.0.684
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18702
- Mozilla Firefox 3.5.5 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 5512)
- Broadcomm (Version: 5.1.0, Build: 4803)
Thanks,
Amir

Same problem here... My installation does not even sync contacts, it just crashes after approximately 30-60 seconds of trying to sync. I'm using a Bluetooth connection, haven't really tried with a cable because I move alot with my phone and need it to be hassle free (which Ovi Suite apparently is not).
I need the sync to work, because my everyday work depends on it, and it is totally unacceptable that the synchronisation does not work. I'm really irritated about this, why does Nokia have to roll out new program versions if the sync works in older version just fine? I've only quickly looked through the Ovi Suite, and it just seems to have a new user interface, and a broken sync functionality - what was the point of updating it anyway?
BTW: I did not find any option to "Automatically synchronise every 15 minutes when phone is connected" in the new Ovi Suite. The old PC Suite did have a drop down menu for selecting either "Off", "15 minutes", "30 minutes", etc. for the auto-sync interval. What's up with this? Or is the option just hidden somewhere within the new "cool" user interface?
From the "Help > About Ovi Suite" dialog:
Nokia Ovi Suite 2.0.1.35
Nokia PC Suite 7.1.40.1
PC Connectivity Solution 9.44.0.3
Connectivity Cable Driver 7.1.22.0
Nokia Ovi Suite Software Updater 2009.40.0.60128
Maps Service API 3.0.35.0
Nokia mPlatform 2.5.195
Ovi Desktop Sync Engine 1.0.0.684
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18702
- Mozilla Firefox 3.5.3
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 5512)
- Toshiba (Version v4.41.02(D))
My phone is a E51, and here are some characteristics that I picked out from browsing around it's menus. I don't know how to get more detailed information from the phone, maybe there's some kind of "#1*" key sequence that needs to be used?
- 120 names in Contacts list (118 kilobytes, "10843... free" whatever that means)
- Internal phone memory: 26 Mb used, 106 Mb free, 497 kb Calendar, 118 kb Contacts, 1633 kb Messages, 0 kb pictures, 0 kb sound files, 0 kb video files, 0 kb documents, 269 kb MIDP)
- Memory card: 277 Mb used, 1670 Mb free, 0 kb Calendar, 0 kb Contacts, 0 kb Messages, 26 Mb Pics, 107 Mb sound files, 103 Mb video files, 467 kb Documents, 129 Kb MIDP)
Ovi Suite shows my Device Information as follows:
- Device Software: 200.34.36 (Up To Date)
- Device memory: 106MB of 132MB is free
- Memory Card: 1.63GB of 1.90GB is free
It seems that I'm gonna have to try uninstalling Nokia Ovi Suite and Nokia Ovi Suite Software Updater next from "Add/Remove Programs" and reinstalling PC Suite. Just have to check that it is still available from Nokia site... and then save the PC Suite installation file somewhere safe, and worship it as a holy relic to the end of times, and never-ever-ever update anything again after getting PC Suite and synchronisation to work once again...
Message Edited by RegToReportABug on 14-Dec-2009 07:20 AM

Ovi Suite sync issues

My N95 and PC Suite sync'ed perfectly, then came Ovi. What a pain, however I got used to it.
In the last week I have installed the latest bug fix for Ovi Suite. Now my phone will not sync. Ovi suite sees the phone, and I can message etc from my PC keyboard, but Ovi suite just sits inert when asked to sync. It shows in the various boxes "waiting to sync" but just does nothing and frquently hangs.
Any solution?

Hi All,
Please read my post in following link for a workaround to this sync issue.
/t5/Nokia-Ovi-Suite/Nokia-Ovi-Suite-2-2-1-23-has-been-released-update-now/m-p/753029#M5429
Message # 13
Regards,
Diwa
If you like my post, kindly acknowlege the same by giving a kudos to me

Outlook Express and Ovi Suite syncing problems

Hi,
I just installed the Ovi Suite for my new N5230 phone.
I tested syncing contacts for the first time from Outlook Express to the phone and my account at Ovi.com via Ovi Suite. All went fine.
However, I undertook a major edit of all my Outlook Express contacts data (thankfully backing it up afterwards on my PC) but when I went to use the sync fucntion in Ovi Suite again I was not given an option of (a) whether to merge or replace or (b) where to start sync from if not a merge. Consequently my phone and Ovi.com contacts lists filled up with duplicates through a botched merge. Where a contact was deleted in Outlook Express no Sync Conflict message appeared to ask me if I wanted to delete the same entry in Ovi.
When I deleted all the contacts in Ovi Suite and tried to sync again my Outlook Express contacts list was deleted! Thankful for the backup before I started this waste of a Sunday afternoon.
So basically, is it the case that if I want to use Ovi Suite and Ovi.com for contacts then I have to use Ovi.com as the master list and not my contacts list in Outlook Express on my PC? If the software simply merges data all the time how the heck am I meant to delete a contact from all three storage areas?
Any advice appreciated.
Bill

Well for anyones information. Syncing with ovi suite.
I have successfully got ovi suite working.
For those with problems this is what I did. I have vista.
1. I uninstalled all programs from nokia.( ovi suite using the online uninstaller. Pc suite using the installed uninstall program.
then i ran pc suite cleaner.
2. using search for nokia then using advanced search for all nokia folders remaining (important to use advanced search or you will miss some of the folders and files. Then deleted them. Some you may have to change the user permissions to delete them. It is important to delete these as they hold data and i think might be one of the conflicts stopping sync working.
3. Delete any remaining files except bookmarks pics etc.
now there should be nothing on the pc.
Then download and run ccleaner. Cleaner and registry.
Reboot pc
Then download ovi suite.
A wizard might pop up but if not start ovi suite and connect your phone. I turned bluetooth off and used usb.
The phone will download settings. You can select pc suite on the sync settings in the phone. not ovi.com.
the program is good and worth the trouble. It saves your messages and contacts as well as syncing contacts and calendar with your required program, also bookmarks can be saved with firefox and explorer in your phone folder in favourites. It creates the folder. To transfer bookmarks from pc to phone ensure they are in this folder.
This took me a lot of reboots and time with a few calls to nokia and i am still waiting for their callback!!!
It also works fine on my xp computer too.

I cannot open my memory card in pc suite(service m...

Hi all
Since this morning, i cannot open my memory card once inside pc suite!
The phone is connecting ok (shows the model phone and my details)and it let me go into file manager.
It then shows me ( phone memory) // richies stuff (memory card)
Thing is, when i try to open the memory card to view the pictures inside , i get a message on my laptop saying--
Servicelayer module stopped working and was closed!
The phone then disconnects/ reconnects??
Its showing that it finds the phone ok , but will not open the memory card??
Can anyone help witht his issue??
Thanxs rich

Good day!!
Encountering the same problem here...
Here is the exact message by Windows Vista Ultimate:
ServiceLayer Module stopped working and was closed
A problem caused the application to stop working correctly.
Windows will notify you if a solution is available.
Can Nokia provide an explanation for this?
I cannot access the contents of my memory card and phone memory using the File Manager at PC Suite version 7.0, which, I believe, is the latest version since I just downloaded it a moment ago.
Any explanation from other users will also be highly appreciated...

Help needed to sync Nokia 5800 with Ovi Suite, but...

I need to back up my phone with Ovi suite before my phone goes to Vodafone for repair as the lcd screen isnt working. how do I sync my phone when I cant read the sms sent to set the sync up?

if u hv the mobile wd u and u r able to switch on ur mobile and also hear the startin tune.. U can attach the phone to pc and sync using ovi suite.. U DONOT need to select the connection mode.. It gets selected by default if u start the ovi suite..
Regards,
Dr. Shoubhik

Ovi Suite is closed when i try sync with msoutlokk...

hi, my problem is when sync my Nokia C3-00 with msoutlook 2007, ovi suite is closed in seconds, the update for office 2007 for fix some thing to sync with ovi suite already installed on mi pc, i have running windows XP service pack 3, thanks for u help guys

Thank you for your feedback.
Could you please provide us the log files?
1. Here are the instructions for attaching log files:
- Open Nokia Ovi Suite 3.0.0.284
- Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start enabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are enabled" dialogue
- Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
- Open Nokia Ovi Suite again
- Try to reproduce the error you are reporting
- If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start collecting the logs when prompted by the dialogue
- Click the button to confirm the "Logs collect & zip finished" dialogue
- Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
- Go to your %TEMP% folder, which can be found by entering %TEMP% to the Windows Explorer's address bar. Then search debug_log_date.txt in this folder, where date is the current date (or choose the latest one) and attach also this file in the error reporting form. The exact %TEMP% folder paths are:
In XP: C:\Documents and settings\your_username\LocalSettings\Temp\
In Vista and Windows 7: C:\Users\your_username\AppData\Local\Temp\
- Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start disabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are disabled" dialogue
You can send these log files, system information details to [email protected] mailbox

Memory card sync on OVI Suite

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