Memory Cards -- I am trying to have a Sony Customer Relations Rep respond to this question that I raised yesterday.

Why is my new a7II camera indicating that my Sony SDXC memory card will not work with the camera, and that I need to create a database?  I am hesitant to do so because it sounds similar ot "formatting" the card and I want to make sure that that card will transfer photos (not videos) to my VAIO and Surface laptops.  A Community Member kindly responded that this would not be a problem, but not Customer Relations.  Please confirm.  Thank you. 

Hi Florencetuscany,
If it is your first time to use the camera and the card, it is a good idea to format the card first directly in the camera. Sony camera prompts to create database because the database is needed for it to operate properly. Your camera should work fine importing files to your VAIO and Surface laptops with no issues.
If my post answers your question, please mark it as "Accept as Solution" - Zander

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