Memory Expansion on Envy Touchsmart 14-K111nr

Wanting to expand memory on laptop from installed 8GB to 16GB. Specifications state maximum allowed memory capacity is 16GB. Laptop does not recognize 16GB (2 x 8GB - DDR3 1600 12800 SODIMMs) but only recognizes 12GB (1 x 8GB and 1 x 4GB). Any guidance on how to resolve this will be appreciated.
Thanks
Vineet

I think there's nothing to be done for that in BIOS.
There at different views on the use of DDR3 instead of the one listed compatible for your system
http://forum.crucial.com/t5/Standard-DRAM-Memory-Knowledge/1-35v-1-5v-Dual-Voltage-DDR3-memory/ta-p/...
Since laptop's are very specific & compact , I suggest you go for DDR3 L type & don't take chances.
Regards
Visruth
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