Memory full.Not enough memory for operation.

To the Report Design Team,
It has been suggested that I post this issue here based on another thread I started: Re: Memory full.Not enough memory for operation.
The template contains a single 24 bit PNG image as a background in the Page Header section, plus 9 image records from a SQL Server image field over 3 pages (3 images per page). The images are all JPG at 3000x2000 (digital camera).
To summarize, we are experiencing three problems.
1. CR2008SP2 Designer issues a Memory Full error when Exporting to PDF.
2. Using a 3rd party PDF Printer (Bullzip PDF) and CR2008SP2 Designer generates a PDF, however, the CR2008SP2 API throws a "Memory full" exception suggesting Designer and API are different (see stack trace in linked message above).
3. With only 3 images on 1 page, CR2008 Designer Export to PDF takes 110 seconds to generate a 24MB PDF while our third party PDF Printer generates the same report in 17 seconds and 580KB.
Edited by: Don Williams on Sep 30, 2009 6:43 AM

The .rpt file size is 14MB with the Data Save option enabled, 12MB without Data Save. Presumably the 12MB file size is because of the 24bit PNG we have as our background.
The Designer executes the report in less than a second and we can scroll through all pages and see the image fields perfectly.
When we Export to PDF, the Designer takes a long time, eventually gets to the 77%, the 7th record and returns "Export report failed" followed by "Memory full". If we export only page 1 of the 3 pages, it also returns a Memory full error. However, when the same report is run with only 1 page, that page exports to PDF but with a ridiculously large size and export time.
The machine has 2GB of physical memory with an 8GB pagefile with Windows 2003 (latest everything). The process runs up to about 1GB before reporting the memory full error.
We've also tried a variety of other suggestions posted in the other thread with no success.
We're happy to provide the RPT file to the Report Team to diagnose the problem. Ultimately, we need to be able to produce a 15 page report with approximately 45 images.
Our preferred scenario is fixing problem 2. The CR Designer seems quite capable of rendering our report and printing it to our third party PDF printer in a timely manner with small size. However, the API reports memory full.
The API resides in a dedicated reporting web service with NO other code except for loading the report, setting parameters and printing. When executing, it uses up to about 1.1GB before reporting the error.
Are there any other suggestions for fixing what we have? Are there known problems with large images in reports? Do we need to lodge a formal support request?
Regards, Grant.
PS. Grr and my message formatting is lost when I edited this message!!!
There is a 1500 character limit and then all formatting is removed to save space. Break you posts into separate entries.
Edited by: grantph on Sep 30, 2009 2:49 AM

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Memory full.Not enough memory for operation.

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