Memory is low. Job cancelled. Press OK to continue.

Question

Hello everyone
I've looked high and low for an answer to this and I thought I figured it out but the issue has come back.
I bought a HP HP LaserJet 400 M401dw from ebay.
When the printer arrived I connected it wirelessly and turned on duplex printing. I printed my first page and it worked great until now (about 2 weeks later)
The same issue has come back from when duplex was on.
It says:
"Memory is low. Job cancelled. Press OK to continue."
It prints the first page sometimes and not the other.
You can see from below the memory looks ok???
Any idea why?
I am running the latest OSX 10.10.2.
Many thnks.
Product Name: HP LaserJet 400 M401dw
Formatter Number: X601L2F
Serial Number: [Personal Information Removed]
Service ID: 22294
Firmware Datecode: 20111103
Smart Install SW Version: 11/03/2011,1.0.11307.338
HP Smart Install: Enabled
Location: UK
Max Print Quality: ProRes 1200
Controller Number: 5
Duplexer Version: 0
Device Description: HP LaserJet 400 M401dw
Language: English
Asset Number:
Your Company Name:
Contact Person:
Device Location:
Product Security: Off
Quiet Print Mode: Off
Wired HW Address: x
Wireless HW Address: x
Network In Use: Wireless
Host Name: NPI910431
IPv4 Address: x
IPv6 Address: x
Total Memory: 256 MBytes
Available Memory: 187.3 MBytes

Answer 1

Hi @Med_Stud10 ,
I read your post and see that you are getting a "Low Memory" error when trying to print. I will certainly do my best to help you.
Check the driver name that is installed for the printer. Make sure it shows just the printer's name.
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen it should show the printer's name. (Laserjet M276)
If the full printer name isn't listed correctly, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, you might have to click the drop down to select the printer's name to add it in.
Try printing again.
I have provided the steps for setting up the printer through IP Protocol if the issue persists, which has resolved other "Low Memory" errors.
Print a Configuration page to get the printer's IP address. HP LaserJet Pro 200 Color MFP M276n and MFP M276nw - Printing a Configuration Report.
Delete the printer from Printers and Scanners.
Click on the + button, select the IP Protocol across the top, type in the printer's IPv4 address, select Jet Direct below and then Apply.
Try printing again.
For scanning though, you will have to select the Bonjour printer.
If you are still having issues, try the reset which I will send you in a private message.
In the forum beside your handle name just click on the envelope to view it.
Please let me know the outcome.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP